It's cleaned up a little bit and feels safer since last time I reviewed it a bit ago…read more This became my defacto pharmacy since Rite Aid on Cherry closed. At least the staff is helpful and nice.

Man, has this store gone downhill! It's been a few years since I have been here and the store was…read morefilthy. A few of the aisles were blocked off so if you needed something from there too bad so sad! Cashiers were behind plexiglass so that should tell you something. Bought a case of water and it was leaking. Parking is pretty plentiful and wasn't crowded so that was the only good thing.

Team always helpful and accommodating. Pharmist works quickly to feel prescriptions if you wait.read more

This is our neighborhood Rite-Aid, and we can always pass by here when walking back from downtown…read moreLong Beach. We discovered last year (yeah...took us a while) that they have an ice cream parlour inside of it, serving hand-scooped Thrifty-brand ice cream for a really, really value price. Well...due to a plumbing issue, it's been closed for months now...but we stopped by yesterday, and it's baaack. The counter is located right in front, left of the registers. Since there is usually nobody there and it's no different at Rite-Aid to find someone to help you, the right move is to stand-in line at the register and pay first. They will then call somebody over to help. It's $1.99 for one scoop in a cake or sugar cone, and they have a great selection of interesting flavors. I get the mocha almond fudge or rocky road, while other interesting flavors are coconut pinapple, medieval madness. It's scooped using a unique cylinder ice cream scoop, and they are very generous with the portion (one scoop is plenty...some staff will choose to give 2 smaller scoops to make the one 'scoop'). The ice cream is probably a bit below average in terms of taste and creaminess for a gourmet ice cream (reminded me of the ice cream you can serve yourself in a chinese buffet), but it's $1.99, folks. One can't beat the experience of walking back to your home on a hot, sunny SoCal afternoon, trying to lick the ice cream in the right places at the right times so it doesn't melt all over your hands. Ice cream trucks/carts don't seem to serve hand-dipped ice cream anymore, so this experience really reminds me of an earlier time. Now only if I could find a walkable Rite-Aid near one of our favorite beaches...

For those who don't know, this location will be closed as of July 14, 2025. It's a huge loss for…read morethis community

My neighborhood Rite Aid--I come here for those random ice cream and popscicle runs (and the…read moreThrifty's here is pretty good) and as my local pharmacy. As a pharmacy, it's honestly somewhat of a crap shoot--I've gotten prescriptions filled here with the wrong amount of tablets, and overall the folks there sometimes seem a little apathetic when it comes to dealing with customers. Maybe they see a lot of things, but they aren't always the most helpful and lines can tend to be long. Prices are what you'd expect for a convenience store. Definitely not a happy camper when I had to make a late night flour run here when I ran out of flour and had to pay $9 for a smaller flour container, but at least it was there! All in all, I'm happy this place is open 24/7. I do wish the exterior of this place was slightly cleaner, but that's not always their fault.

Review is for the pharmacy. They don't even deserve 1 star. I would give them a negative 10 stars…read moreif I could. DO NOT TRANSFER YOUR PRESCRIPTIONS HERE!!! They are absolutely horrible. Like legitimately the absolute worst CVS. Like all other CVS pharmacies, they suck, but this one is probably the worst pharmacy amongst all the them. And the one inside Target is pretty bad too. But not worse than this one!! I chose this pharmacy because they're 24 hrs and have a drive thru as well as being close to where I live. Had I known what a sh*tsh*w it was here I'd would have never switched pharmacies. They are SUPER JUDGMENTAL if you have pain meds. They automatically treat you like some junkie degenerate. Even though I've had multiple failed spinal surgeries (the last one being a spinal fusion) , a seriously painful autoimmune condition that affects all my joints and severe chronic pain to where some days I can't even get out of bed, walk or dress myself without help. And I've already exhausted all my surgical and non surgical options. Like what am I supposed to do? Do they need me to bring my medical history in order to justify why I need these medications. What do they need? Call with my surgeon? All my X-rays, MRIs, a copy of my medical and surgical history??? All of this hassle for freaking Tylenol with codeine!!! They used to give you that for tooth pain and I'm here trying to get by on taking it for pain that would send most people to the ER. You would think I'm asking for fentanyl with the way they treat me. I don't know what I can do to make these people stop treating me like lesser than a human being because I need these medications. I wish I didn't need them. Who wants to go through this hassle every month. Oh my Lord, don't even try to travel and need your medications early. I had to travel 1 time and got my script 4 days early and months later I'm still paying the price for it. They also arbitrarily choose when your prescription will be due. Their policy is every 28 days, you can pick up your prescription. However, they will choose your pick up date based on whatever they feel like that day. Or if the pharmacist doesn't want to fill it they'll just change the pickup date so it's the next pharmacist's responsibility. They'll either make you pick it up anywhere from day 28, 29, 30 or even day 31. They used to let me pick it up every 28 days but now all of a sudden they're making me pick it up day 31 for the month of July. They won't give me an explanation as to why the pick date constantly changes. When I do ask, they automatically make me feel like they've labelled me as a "drug seeker". Every pharmacist will give me a different answer to when I can pick it up. One pharmacist said I can pick it up day 28 and changed it to automatically fill on day 28. Then another pharmacist who I'm assuming was supposed to fill it that day, changed it again to day 30. It's like they're all passing the buck to the next pharmacist because they don't want to fill pain meds. Meanwhile patients are getting screwed. Do you think they care? Nope. In the month of May, I picked my script up day 28, then in June they made me pick it up day 30 and now in July, they're saying I can pick it up the earliest day 31. I don't care when I can pick it up if it's between day 28-30. Just choose a freaking time frame so I know when to expect to fill it. Except for Day 31. I don't want to be completely out of my medication before I can even get my new prescription. It's freaking ridiculous and so frustrating. If you ask why they constantly change pick up dates they don't give you a clear answer. They mumble some bs "well you picked up day 28, 2 months ago so it's cumulative days so now you've got to pick it up day 30" What??!!!? How does that even make sense. Then just don't give it to me day 28 one month and day 30 arbitrarily 2 months later. Just pick a goddamn date and stick to it. Then of course by even asking you've given them more reason to label you a "drug seeker". I AM seeking my medications! I freaking need them to survive day to day in order to manage my pain. Even though it doesn't control my pain entirely, I have no choice but to take these prescriptions. I'm severely limited on I can take due to GI issues. So this is the only thing I can take and they're making it so difficult every freaking month. Literally every freaking month I have anxiety going to the pharmacy wondering what kind of BS they're going to pull in order not to fill my Rx. This is flat out discrimination and should be illegal. Also their medications are trash quality. CVS will literally purchase the cheapest, least effective medications, and pass it off to the customer. All while making you feel like you should be so thankful you're even getting your medication this month.

I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

This review is specifically for the community pharmacy…read more This is my go-to pharmacy, not because it's a good one, it's just the most convenient. The prescription items I need, such as stimulants and azaleaic acid, are often out of stock. I know that can happen at any pharmacy, so I don't hold that against them. My biggest issue is the service. The pharmacists and pharmacy staff often present as though they dislike their job and the customers. Today I was told by a staff member that an item I needed was not available to order and I had to call other Walgreens to see if it was available. She also stated that she could not transfer my prescription to the other Walgreens pharmacy locations. Imagine my surprise when I finally located my medicine and the staff member at that other location was easily able to retrieve my prescription from this location. I don't know if that staff member was misinformed or simply lazy. Either way, it left a bad taste in my mouth. This is a very frustrating pharmacy location.

INCOMPETENT PHARMACY…read more In line for over 20 min they come in late don't acknowledge me can't log into their system, zero customer service. Never sending a prescription here again

Let's get real, ever since a bunch of pharmacies shut down (like rite aid) Every CVS and Walgreens…read moreis having to over compensate Since I have chronic pain / repeated procedures / surgeries, it's safe to say this place is my second home lol I've dealt with Tracy a couple times, including inside the Pharmacy (not just the drive thru pickup) after one of my past surgeries a few months ago, She saw me doubled over in pain while trying to get my medication after a bladder surgery that was extremely painful. I kept getting texts saying my medication was ready, but everytime I called to double check, it was not. When I showed up she got me my medication within less than 30 minutes and was on top of it. (And she kept telling me to sit down and asking if I was ok) I'm extremely understanding that these places are overwhelmed. I've dealt with a really rude male pharmacist here, but Tracy has literally been a lifesaver Recently, I had called ahead of time to see what I needed for an early release (2 days early for a medication that is highly controlled due to me not being able to pick it up on the scheduled day) she told me exactly what to request from my doctor. (Which, I got ahold of my doctors office and told them) My doctor put in for my medication, but unfortunately, they did not put what Tracy needed them to put. It was night time and my doctors office was already closed. Tracy told me not to worry at all and that she would call them in the morning and get it taken care of for me. I honestly did not think much of it. I was fully prepared to call my doctors office / having to deal with it all on my own. Yet, I got a text saying my medication was ready in the morning. Tracy even called me personally (not just the automated generic voice message system they leave saying to come get your medication) Tracy called and told me that she had been calling my doctors office as soon as they opened and she had everything taken care of for me. It honestly made me cry. While dealing with so much such as a surgery and trying to get everything taken care of, it meant so much to me that she took care of everything for me and did not make a fuss about it. She literally went above and beyond and I'm extremely thankful that she not only does her job, but is extremely sympathetic and helpful. Tracy is a pro Every time Tracy is working, she goes over the medication with me and asks if I have any questions and etc If you have any issues I highly suggest asking for her (but only if you're nice to her, because she's amazing) This location has a drive thru and is also open 24/7

RACIAL PROFILE, & this is an update their so slow 1 cashier 1 other at night & their always busy…read moreI'm literally writing this review while I'm in line . Their unaware of their online prices , when the line gets really bad they send someone

You can't beat Thrifty's ice cream! It's just a classic and the guy Harry that works here is great…read morewith kids and so helpful with recommendations for flavors!

Good customer service, clean, well stocked. There is an ice cream shop within with thrift ice…read morecream. Meter parking and street parking available.

It has become my pharmacy by default and it has grown on me. They do have a security guard station…read moreat the entrance which helps with homeless people just hanging outside the store It's cleaned up a bit and the staff is friendly. Just double check the total for your purchase before you pay and walk out the door. For some reason they decided to charge my medication through the insurance instead of using the manufacturers coupon. I home and saw a charge on my Amex for 1400.00. I had to go back and ask them to go through the manufacturers coupon and not the insurance, they kept arguing that my insurance covers it and I had to explain multiple times that I paid for the 1400 out of pocket. Eventually they agreed on a refund and then go through the manufacturer without the insurance getting involved.

OK, let's keep it real, this place gets busy and the lines get long. That's just the fact. But…read moreGrant makes the experience worth it with his great customer service. I was in his line today and he had everybody smiling and laughing, and he was absolutely sincere and genuine. I can tell this guy is very happy and nice. We are lucky to have him here at our neighborhood Vons. Especially because it gets a little tense here sometimes with all the walks of life.

Since both local Rite Aid's closed down, everyone has been going to this CVS now, and my experience…read morehere as far as them getting the correct medication for me, calling for pre-authorization, etc. has been really good. Actually the only thing is the service takes a long time because the pharmacy is very understaffed, but that's clearly a corporate decision not a location decision. Doing more with less seems to be a CVS trend right now, so I can't give them in good conscience 5 stars because the service is almost always slow. However, they get above a 3 because the experience is as good as it can be with the limited staff.

I had an unfortunate experience with a sales associate at this location on Saturday 6/6/2026. She…read morewas working the register closest to the door. Her name is Darlene. I politely walked up and smiled at her and placed my items on the counter. She said clearly, "Who does she think she is, Beyonce?" and rolled her eyes. I do not think it is okay to be unnecessarily rude to customers as I definitely did not deserve any type of attitude from her. I stopped at this location as it is closer to my house but I will go back to the Los Altos or Seal Beach CVS. This incident will be reported to the manager. The day it happened, I did not want to make a scene or say anything just yet as I was upset by the interaction. I will let people know that outside of this issue, the store was clean & orderly. The other clerk (a guy - did not catch his name) I met was nice and helpful so thank you to him.

Dear CVS Senior Management,…read more I am writing to express my disappointment regarding a recent experience I had at CVS Pharmacy. The service I received was extremely poor, and some staff members behaved in an unprofessional manner I spoke with an employee named Imelda regarding my medication, but she walked away without explanation while I was in the middle of speaking to her. I was left waiting without any update, and she never followed up or checked on my prescription. I then asked for assistance from the manager, Jessie, but she did not take the time to properly review my situation. Even though I explained that my doctor had already sent the fax, she told me I could not receive my medication. Her tone felt impatient, and she raised her voice, which made me feel uncomfortable as a patient. Because of this, I had to contact my doctor again while waiting at the store. After they resent the information, the medication was eventually found in the system--but no one had taken the time to check thoroughly before. I ended up waiting about 20 minutes unnecessarily. I used to visit this CVS location often, and the staff was always helpful and professional. It was one of my favorite stores. However, after this experience, I feel nervous and uncomfortable returning, which is disappointing. I hope management addresses these issues, especially since this is a 24-hour location that many patients rely on. I would also like to recognize Liz, one of the pharmacists, who was very kind, patient, and helpful. She clearly explained everything and made sure I received my medication. I truly appreciate her excellent service.

Your average CVS. They're open 24 hours including the pharmacy counter. I think they're closed for…read more30 minutes for lunch break. Some shelves are empty and sad looking but they've cleaned up the carpets and aisles since last time I was here. Pharmacies now are q necessary evil.