It has become my pharmacy by default and it has grown on me. They do have a security guard station…read moreat the entrance which helps with homeless people just hanging outside the store It's cleaned up a bit and the staff is friendly. Just double check the total for your purchase before you pay and walk out the door. For some reason they decided to charge my medication through the insurance instead of using the manufacturers coupon. I home and saw a charge on my Amex for 1400.00. I had to go back and ask them to go through the manufacturers coupon and not the insurance, they kept arguing that my insurance covers it and I had to explain multiple times that I paid for the 1400 out of pocket. Eventually they agreed on a refund and then go through the manufacturer without the insurance getting involved.

This is my local pharmacy and the amount of BS that these poor workers have to put up with is…read moreunimaginable. We are in a rough neighborhood and a lot of rough people come for their medication's here, and I am consistently amazed and blown away by how professional and patient these pharmacy workers are with all these needy, crazy people, including regular customers because we're all crazy and needy. Thank you for all your hard work.

This review is specifically for the community pharmacy…read more This is my go-to pharmacy, not because it's a good one, it's just the most convenient. The prescription items I need, such as stimulants and azaleaic acid, are often out of stock. I know that can happen at any pharmacy, so I don't hold that against them. My biggest issue is the service. The pharmacists and pharmacy staff often present as though they dislike their job and the customers. Today I was told by a staff member that an item I needed was not available to order and I had to call other Walgreens to see if it was available. She also stated that she could not transfer my prescription to the other Walgreens pharmacy locations. Imagine my surprise when I finally located my medicine and the staff member at that other location was easily able to retrieve my prescription from this location. I don't know if that staff member was misinformed or simply lazy. Either way, it left a bad taste in my mouth. This is a very frustrating pharmacy location.

Extremely frustrating and poorly ran pharmacy. Seems like every month they have a different person…read moreand/or pharmacist working there. Never have any medication in stock, they never utilize the automated alert system if your script is ready, you have to call and wait on hold for an hour until someone picks up and confirms. You also have to repeat yourself and why you're calling at least 3 times, and sometimes you get disconnected and then have to call back and reexplain everything. I used to love this pharmacy but it has gone extremely down hill and the personnel working at the pharmacy are also extremely rude with absolutely zero customer service. They will promise you a script will be ready, and then when you call back a few hours later, they will say they don't have the medication and it won't be ready for another few days. Unfortunately, I will be taking my business elsewhere. Wouldn't be surprised if this place goes out of business soon.

Your average CVS. They're open 24 hours including the pharmacy counter. I think they're closed for…read more30 minutes for lunch break. Some shelves are empty and sad looking but they've cleaned up the carpets and aisles since last time I was here. Pharmacies now are q necessary evil.

Dear CVS Senior Management,…read more I am writing to express my disappointment regarding a recent experience I had at CVS Pharmacy. The service I received was extremely poor, and some staff members behaved in an unprofessional manner I spoke with an employee named Imelda regarding my medication, but she walked away without explanation while I was in the middle of speaking to her. I was left waiting without any update, and she never followed up or checked on my prescription. I then asked for assistance from the manager, Jessie, but she did not take the time to properly review my situation. Even though I explained that my doctor had already sent the fax, she told me I could not receive my medication. Her tone felt impatient, and she raised her voice, which made me feel uncomfortable as a patient. Because of this, I had to contact my doctor again while waiting at the store. After they resent the information, the medication was eventually found in the system--but no one had taken the time to check thoroughly before. I ended up waiting about 20 minutes unnecessarily. I used to visit this CVS location often, and the staff was always helpful and professional. It was one of my favorite stores. However, after this experience, I feel nervous and uncomfortable returning, which is disappointing. I hope management addresses these issues, especially since this is a 24-hour location that many patients rely on. I would also like to recognize Liz, one of the pharmacists, who was very kind, patient, and helpful. She clearly explained everything and made sure I received my medication. I truly appreciate her excellent service.

I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

Review is for the pharmacy. They don't even deserve 1 star. I would give them a negative 10 stars…read moreif I could. DO NOT TRANSFER YOUR PRESCRIPTIONS HERE!!! They are absolutely horrible. Like legitimately the absolute worst CVS. Like all other CVS pharmacies, they suck, but this one is probably the worst pharmacy amongst all the them. And the one inside Target is pretty bad too. But not worse than this one!! I chose this pharmacy because they're 24 hrs and have a drive thru as well as being close to where I live. Had I known what a sh*tsh*w it was here I'd would have never switched pharmacies. They are SUPER JUDGMENTAL if you have pain meds. They automatically treat you like some junkie degenerate. Even though I've had multiple failed spinal surgeries (the last one being a spinal fusion) , a seriously painful autoimmune condition that affects all my joints and severe chronic pain to where some days I can't even get out of bed, walk or dress myself without help. And I've already exhausted all my surgical and non surgical options. Like what am I supposed to do? Do they need me to bring my medical history in order to justify why I need these medications. What do they need? Call with my surgeon? All my X-rays, MRIs, a copy of my medical and surgical history??? All of this hassle for freaking Tylenol with codeine!!! They used to give you that for tooth pain and I'm here trying to get by on taking it for pain that would send most people to the ER. You would think I'm asking for fentanyl with the way they treat me. I don't know what I can do to make these people stop treating me like lesser than a human being because I need these medications. I wish I didn't need them. Who wants to go through this hassle every month. Oh my Lord, don't even try to travel and need your medications early. I had to travel 1 time and got my script 4 days early and months later I'm still paying the price for it. They also arbitrarily choose when your prescription will be due. Their policy is every 28 days, you can pick up your prescription. However, they will choose your pick up date based on whatever they feel like that day. Or if the pharmacist doesn't want to fill it they'll just change the pickup date so it's the next pharmacist's responsibility. They'll either make you pick it up anywhere from day 28, 29, 30 or even day 31. They used to let me pick it up every 28 days but now all of a sudden they're making me pick it up day 31 for the month of July. They won't give me an explanation as to why the pick date constantly changes. When I do ask, they automatically make me feel like they've labelled me as a "drug seeker". Every pharmacist will give me a different answer to when I can pick it up. One pharmacist said I can pick it up day 28 and changed it to automatically fill on day 28. Then another pharmacist who I'm assuming was supposed to fill it that day, changed it again to day 30. It's like they're all passing the buck to the next pharmacist because they don't want to fill pain meds. Meanwhile patients are getting screwed. Do you think they care? Nope. In the month of May, I picked my script up day 28, then in June they made me pick it up day 30 and now in July, they're saying I can pick it up the earliest day 31. I don't care when I can pick it up if it's between day 28-30. Just choose a freaking time frame so I know when to expect to fill it. Except for Day 31. I don't want to be completely out of my medication before I can even get my new prescription. It's freaking ridiculous and so frustrating. If you ask why they constantly change pick up dates they don't give you a clear answer. They mumble some bs "well you picked up day 28, 2 months ago so it's cumulative days so now you've got to pick it up day 30" What??!!!? How does that even make sense. Then just don't give it to me day 28 one month and day 30 arbitrarily 2 months later. Just pick a goddamn date and stick to it. Then of course by even asking you've given them more reason to label you a "drug seeker". I AM seeking my medications! I freaking need them to survive day to day in order to manage my pain. Even though it doesn't control my pain entirely, I have no choice but to take these prescriptions. I'm severely limited on I can take due to GI issues. So this is the only thing I can take and they're making it so difficult every freaking month. Literally every freaking month I have anxiety going to the pharmacy wondering what kind of BS they're going to pull in order not to fill my Rx. This is flat out discrimination and should be illegal. Also their medications are trash quality. CVS will literally purchase the cheapest, least effective medications, and pass it off to the customer. All while making you feel like you should be so thankful you're even getting your medication this month.

Let's get real, ever since a bunch of pharmacies shut down (like rite aid) Every CVS and Walgreens…read moreis having to over compensate Since I have chronic pain / repeated procedures / surgeries, it's safe to say this place is my second home lol I've dealt with Tracy a couple times, including inside the Pharmacy (not just the drive thru pickup) after one of my past surgeries a few months ago, She saw me doubled over in pain while trying to get my medication after a bladder surgery that was extremely painful. I kept getting texts saying my medication was ready, but everytime I called to double check, it was not. When I showed up she got me my medication within less than 30 minutes and was on top of it. (And she kept telling me to sit down and asking if I was ok) I'm extremely understanding that these places are overwhelmed. I've dealt with a really rude male pharmacist here, but Tracy has literally been a lifesaver Recently, I had called ahead of time to see what I needed for an early release (2 days early for a medication that is highly controlled due to me not being able to pick it up on the scheduled day) she told me exactly what to request from my doctor. (Which, I got ahold of my doctors office and told them) My doctor put in for my medication, but unfortunately, they did not put what Tracy needed them to put. It was night time and my doctors office was already closed. Tracy told me not to worry at all and that she would call them in the morning and get it taken care of for me. I honestly did not think much of it. I was fully prepared to call my doctors office / having to deal with it all on my own. Yet, I got a text saying my medication was ready in the morning. Tracy even called me personally (not just the automated generic voice message system they leave saying to come get your medication) Tracy called and told me that she had been calling my doctors office as soon as they opened and she had everything taken care of for me. It honestly made me cry. While dealing with so much such as a surgery and trying to get everything taken care of, it meant so much to me that she took care of everything for me and did not make a fuss about it. She literally went above and beyond and I'm extremely thankful that she not only does her job, but is extremely sympathetic and helpful. Tracy is a pro Every time Tracy is working, she goes over the medication with me and asks if I have any questions and etc If you have any issues I highly suggest asking for her (but only if you're nice to her, because she's amazing) This location has a drive thru and is also open 24/7

Went to print a document. It took over an hour and the staff is not helpful…read more They don't tell you how long it's going to take and if you have something you need, go somewhere else. The process does not let them help you. Walgreens it would be fine for photos. I would pick up later but if you're in a pinch, go somewhere else.

Outstanding. They are shirt staff but someway they continue to try their best to serve the…read morecustomers. I highly appreciate the continued effort they put forth with short employees. Good job staff.

I was looking for some cough medicine. Happened to drop by this location. Found it! Got what I…read morewanted. This place looked cluttered. I was in and out!. No more no less. Experience: Noticed the Cashier was bias on who she greets. I waited for a few people that was a head of me. She greeted those that she felt being friendly too. When she got to me, it was crickets Zzz. I felt that was not professional at all. Overall, a store is a store. Plenty of parking. Cashier could use some help both physically and professionally.

This was my first visit to this CVS location, and it was a relatively short one…read more Upon entering the store, I was greeted by a third-party security guard. However, this "welcome" felt less like customer service and more like customer profiling. The guard appeared focused on monitoring, documenting, and tracking the time, date, and movement of customers entering and leaving the store. I found this approach excessive and uncomfortable. After entering, I went to browse for the items I needed. During that time, I noticed that multiple refrigerator units appeared to have significant wear and maintenance issues. Several shelves were sparsely stocked or completely empty, leaving very few product options available. The beverage section, as well as many other items throughout the store, seemed overpriced for the area. As I continued through the store, I found the overall shopping experience increasingly uncomfortable. The selection of non-fresh, expired snack options was limited, and the narrow layout made it difficult to move through the aisles. Combined with the growing number of customers in and around the pharmacy area, the store felt crowded and congested. I did encounter one employee in passing who appeared polite and professional. Unfortunately, that was not my experience with all staff. While attempting to exit an aisle, another employee entered with a cart. Rather than moving aside to allow a customer to pass, the employee continued forward, forcing both of us into an unnecessarily tight space. It was inconsiderate and avoidable. I ultimately purchased three drinks, which cost approximately $10. When I proceeded to checkout, I was met with an employee's open bottle of water sitting in the checkout area, requiring customers to navigate around it. The cashier who assisted me was neither welcoming nor particularly professional. At the conclusion of the transaction, she asked whether I wanted a bag. When I replied, "Yes, that would be great, thank you," she responded by emphasizing that it was "just a paper bag." The comment felt unnecessary and strange, as I had already answered the question and had not expressed any concern about the type of bag being provided. After leaving the store, the security guard said goodbye or something similar. Upon reaching the parking lot, I noticed a fire truck parked in a manner that was blocking portions of the entrance and exit. There were no visible signs of an emergency, and the firefighters remained seated inside the vehicle. Overall, the store felt dated, dingy in appearance, and overdue for modernization. Between the excessive security presence, limited product selection, crowded layout, inconsistent customer service, and aging aesthetics, the experience was less than satisfactory. I would like to see meaningful improvements made to both the store environment and the customer experience.

Updated the star rating at leas it appears that they cleaned it up q bit. The carpet doesn't look…read moreas bad.

This review is for the pharmacy. Particularly Chloe, the pharmacist there. Not for Tracy. Tracy is…read morea Gem. Chloe on the other hand is the probably one of the worst pharmacists I've ever encountered. I've gone to this pharmacy for years. My whole family has. I've usually had no issues. Tracy, another pharmacist there is the best. She truly is super helpful and non-judgmental. Chloe on the other hand is awful and has the worst attitude. I take pain medications because I have a serious autoimmune condition plus I've had spinal fusion surgeries. As well as other spinal surgeries. I'm in excruciating pain 24/7 and I need these medications to function somewhat normally. I'm not taking fentanyl or oxycodone or anything remotely close to that. But the way Chloe treats me and makes me feel, you would think I was asking her for black tar heroin. There's already a lot of stigma and judgement from pharmacists when you have to have these prescriptions, but I've never been treated so badly to the extent as I have with Chloe. I travel back and forth to northern CA quite a bit and have a hard time enough getting my travel to align to when I'm due to pick up my prescriptions. I try not to get them earlier but sometimes that's just unavoidable. I forgot a 5 days worth of medications at my moms in northern CA while I was traveling. Chloe acted like I was this drug seeking degenerate and I left my medications behind on purpose (or I was lying) so I could get more. This was all over a measly 20 pills!! She was super rude and condescending and wouldn't let me pick up next months Rx when it was due because i "should have 5 days worth still" when I told her I left it at my moms house 8 hrs away she totally didn't believe me. You could literally feel her eyes rolling back to the back of her head. I never been so humiliated or made to feel like a drug seeker who has to grovel for my Rx in all my life. Chloe told me to wait a week, but Tracy finally filled my Rx 2 days later. But still I was without any medications for 2 days which was miserable. I've been taking the same medications at the same dose for over 10 years. I do not get a "high" off them. I'm not selling them nor hoarding them. The medications I take are what they used to give patients for a toothache but now they treat these same medications like they're fentanyl. They literally just bring the volume down of my pain so it's not so debilitating. So I can walk, and move without feeling like my legs will give out. I have intense pain in every joint in my body. Not to mention hellish back pain where I've exhausted all surgical options. I wish I didn't have to take these prescriptions at all because honestly the hassle/judgement/humiliation is barely worth it. But I have to. I can't take ibuprofen because of GI issues so I am very limited in what I can take. I've stopped going to this pharmacy and moved all my family's prescriptions as well. I will NEVER go to this pharmacy again. Neither will my family or friends. Not unless Chloe is gone permanently. I suffer enough as it is. Some mornings I can't even get out of bed by myself or even dress myself. It's a life I don't wish on anyone. I shouldn't have to endure judgment and be treated like a drug seeking junkie on top of what I already go through. I don't wish Chloe or any other judgmental pharmacist on anyone. Especially if you're in pain and need your Rx filled. Heaven forbid you lose a few and get treated like you've committed some heinous crime. And Chloe, if you're reading this... do better. Learn empathy. You might find yourself in the same situation. I pray that you do.

The pharmacist, Chloe, was extremely rude, impatient, and condescending during my interaction with…read moreher. Healthcare professionals should demonstrate compassion, patience, and respect when caring for patients and their families. Unfortunately, she did not exhibit any of those qualities. After reading the many similar reviews about Chloe, I realized my experience was not an isolated incident. There appears to be a consistent pattern of unprofessional and discourteous behavior toward customers. As a fellow healthcare professional, it is disappointing to see patients and family members treated this way, especially during what can already be stressful situations. I hope CVS management reviews this feedback and considers providing additional customer service and communication training so that future patients receive the respectful and compassionate care they deserve.