I just wanted to take a moment to recognize Jasmin Elder at the Costco food court. Her customer service is truly exceptional. She's always smiling, works incredibly fast, and goes out of her way to help every single person who walks up to the counter. Even when the line is long and things get busy, Jasmin stays calm, friendly, and efficient. She's the kind of employee any company would love to have--positive, hardworking, and genuinely kind. Costco is lucky to have her. If you haven't had the chance to be helped by her, you're missing out on what great service looks like. Thank you, Jasmin, for making a quick lunch feel like a great experience. read more

I used to like this location but it seems to have gone downhill in customer service. The pharmacy witch, Ailene, is very rude. She talks right over you, and then gets even bitchier if you don't let her speak to you in rude manner (this was at 9:00 in the morning when the Executive members shop, so basically it was considered empty for Costco). She doesn't even acknowledge or look at you; so when she speaks, you have no idea who she is speaking to- the no eye contact is sus. Honey, don't take your personal problems out on the customers; it's not our fault that you have a miserable existence because you really need to work on that bitchiness. I pay good money to shop here, so Costco should really think about how their customer service is doing because it's crap right now. They get 2 stars because I like their prices on my favorite items. read more

Let me think... ok yes I really don't like this Costco. It feels like it's at its capacity every day, too much traffic for the parking and gas. The customer (cashier service) was off putting, The cashier had a bagger that ditched him and never came back, the cashier looked at me like it was now my job but didn't say anything so he got mad and started bagging my things begrudgingly. At the food court the lady that was wearing the blue shirt today woke up on the wrong side of the bed because she was very angry when people were not making two lines, sorry but everything is smaller at this one lol read more

Costco - Salad! lol - Wholesale Stores Near Me - Signal Hill, California

Very disappointed with my experience as a new Costco member. I signed up because of a $40 gift card promotion and was told it would take 2 weeks. It's now been over a month and I still haven't received anything. I've gone in person and called multiple times, and I keep getting the same generic response with no real help. No one seems to know what's going on or take responsibility. This is a terrible first impression, especially after switching from Sam's Club. If this isn't resolved soon, I'll be reconsidering my membership. read more

I've been coming to this Costco as it's the closest one to me from Long Beach. Always very packed no matter what time of the day you go and the gasoline lines are always insane as well for a reason. I usually get gas here more than I actually shop. I've tried to find a good time to go for gasoline and it's always at night before closing. Also, parking here is also packed and crazy. As for the store itself, it's very standard compared to other locations. Has everything you need! I came here to renew and change my membership recently and I found the member service team to be very rude. I've been twice and all of them are the only ones in the store that look like they don't want to work and don't want to give you good answers. One of the female associates that starts with a G was in a terrible mood talking to me. I came back and Austin was very helpful and had better energy. I usually don't pick up on these things but I noticed it here well. This is my normal costco I go to so I will be back! read more

Love Costco. Love all the samples. The service is always amazing and the variety is great. I wish our Costco carried more exotic items which are sold in some Costco's in other areas. read more

Costco - Morels - Wholesale Stores Near Me - Signal Hill, California

You can't beat their Food Court for an inexpensive meal! Today, it stepped up another level! Using the self-serve kiosk, it upsold me for a mint chocolate sundae. Think McD's Shamrock Shake on steroids! OMG so good and ginormous. Lots of chocolate crushed cookies and chocolate syrup! Definitely shareable! I hope it stays around for a while! What a lunch for $6.38!! Love Costco!! read more

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Costco is great on many levels, but it's also very busy and crowded most hours of the day. When it comes to buying in bulk at good prices, there is no denying this this the place to shop. There are also many items/brands hard to find elsewhere. The samples are definitely an attention grabber. It's often hard to try more than a couple samples as the really popular items are gone immediately as they are put out. Patience is definitely needed here. The rotational, seasonal items are awesome! Displays, items hanging from the ceiling, huge boxes overflowing, then a decent price point....I think it's safe to say I've walked out with many items I never planned to purchase initially. Crazy lines at all hours for the food court is visible once in the parking. Luckily, this isn't why I go to Costco. Parking is always busy unless you get there when they open. And lastly, as convenience goes, there is Costco gas on site. read more

I'm a Price Club Kid, so affordable, delicious pizza is nothing new. Unfortunately, topping choices are now limited. :***[ read more

Costco - Pepperoni Pizza - Wholesale Stores Near Me - Signal Hill, California

Parking here can be a challenge since e folks are abit of aggressive but managed to find a spot nearby. Busy inside but everything flowed nicely. Went in to get some milk, fruits, and veggies - easy to find and went to self checkout since others are with long line. Overall, still a great place for value the cost and nice services. read more

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+ More than half of the sample stations were serving, which is decent. At more than half the stations at other Costco's, the servers are just dilly-dallying or chit-chatting. + Sufficiently ample parking. + One of the few Costco's to have the food court on the exterior side. - Like all Costco's, crowded! - Gripe: the entrance to the men's restroom is a little confusing because it aligns with the entrance to the women's restroom. read more

Costco - Follow around the food court annex to find the soda dispenser and condiments. - Wholesale Stores Near Me - Signal Hill, California

Went here to go shopping. All was providing my needs. Plenty of parking and nicely organized. Service was great. No complaints. My primary review is for the Costco Snack area. After shopping we were hungry. Ordered the Hotdog special and Salad. Not only is it easy to order but it is so convenient. Ordered from the Kiosk and our number was called 5-7 mins later. I can't emphasize how cheap the purchase are!. The prices have stayed the same for over 30 years that I know of. Hotdogs was delicious and the Salad was fresh and tasty. No matter how much inflation has gone up, the prices has remained the same! Of course so far. Lol No Other place you can get this type of deal or special. Big Kudos to Costco for treating their customers friendly both service and prices. If I am broke I would come back here anytime to eat. Keep in mind, you must be a Costco member to order. Overall, I love the Costco experience. I belive the policy and protocol of the Costco company is #1. Thank you This location read more

Costco - Wholesale Stores Near Me - Signal Hill, California

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Once upon a time, this Faerie Queen was nervous about braving the fjords of Costco acolytes who dance the light fantastic and thrive in this CostcoCore environment. You know what? We found ourselves in the Rhythm as we collated, several country's' culinary delights. We enjoyed the adventure. The end. read more

Where is the carts? guys just sitting and all the carts are in the parking lot. Everyone has to now search for carts. Disappointing. read more

Costco - No carts - Wholesale Stores Near Me - Signal Hill, California

Came her for gas on a Wednesday afternoon. Hot tip guys- this is the time to go! Barely any line. I don't keep secrets! Of course, I had to stop by for some late lunch at the food court- a slice of pepperoni and mocha freeze. I even ran into an old friend in line. I love it when that happens! Small town vibes hahahha. Brings me back.... Parking is a clusterf***. I won't lie. But the deals are worth it. Just give yourself time and be patient. We are all trying to get in! So don't honk... seriously. Lunch was delicious and cheap- perfect summer snack. They have umbrellas at the table so I can hang in the shade while I enjoy my refreshments. About to head in the store for some toilet paper and toothpaste. Surely I won't end up spending $200 on stuff I don't need- right!!??!! LOL. im looking forward to the samples. It can be overstimulating in here but you just have to give yourself time. I guess you could say that about everything in life. Here's to getting a bang for your buck in this Economy....... It's the simple pleasures like food courts, old friends, and people watching that make summer in Long Beach so enjoyable. read more

Costco - No crust for me!! - Wholesale Stores Near Me - Signal Hill, California

Several of my family are members of Costco I have shopped with a few and always loved the experience and recently with rising food and household goods costs I decided it was time to join that way I can shop whenever I want. This is my second visit to this location it's located on a huge lot that is continuously filled to capacity and car everywhere waiting for an opening it took 15 minutes for me to find a spot near to the front then I grabbed a cart and off I went. I'm greeted by a staff member hand him my card and immediately see rows of items furniture, appliances clothes and more this store is well stocked from the floor to the top of the rafters. Todays Visit. I just needed a few things trash bags laundry soap pomegranate juice a poundcake just because and a bunch of bananas. I need groceries as well but will shop for those items another day it was extremely crowded and I think arriving in the morning will be less crowded. I went to self checkout and a Team Member stopped by and rang up my items he was very helpful and he sent a runner to get the trash bags that I forgot. Prices for my items. Kirkland Scented Trash Bags 200 count 13 gallon bags. $14.99 - The better banana co. Bunch of banana's $1.49 - Kirkland Signature All butter poundcake $6.99 -- This poundcake cake was definitely a miss I cut a small slice it was dry and lacked butter or vanilla flavor it wasn't nasty and it wasn't good. I will try it with vanilla ice cream & strawberries so I won't waste my money. 3/5 - Arm & Hammer plus Oxy Clean Max ultra concentrated. 200 loads.$14.99 I usually buy Arm & Hammer sensitive skin - 102 loads for $9.48 By purchasing this brand at Costco I now have 200 loads saving $4 POM wonder antioxidant superpower Pomegranate Juice. 64 ounces $9.69 Tart & fruity and it's good for you in moderation I love it. 5/5 - Costco Pom Vs Walmart priced at 48 ounces for $9.48 -- I have 16 ounces extra by purchasing this brand at Costco paying only an extra .21 cents. I'm a family of one so I have to take my time and decide what I truly need in big quantity my regular monthly purchases are toilet paper, dish and laundry soap trash bags, gallon & quart baggies and pomegranate juice I buy specific fresh fruit such as grapes bananas and oranges if they are in season and sweet. I'll update this review on my next visit including water meat deli roasted chicken and household items. Just me Shawn C. read more

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Costco Signal Hill has proven to be my 'go to' warehouse location . The service staff are helpful- the cashiers are outstanding... I appreciate being able to get in and out without much "fanfare"! Thank you guys- you have a tendency to be 'just a little incredible'-(smile) read more

The optical department had some of the worst customer service I've ever experienced. The staff's attitude was unnecessarily rude and unprofessional, which was really disappointing. read more

I've been a member of Costco for years. There are pros and cons when we make a visit. Lines are extremely long at checkout and searching for parking can be chaotic. Always busy which can cause a headache. Employees aren't as friendly as they used to be. They definitely seem unhappy working there. On the bright side, I love it when samples are given out during busy hours around lunch time. Sometimes we would walk out on a full stomach. There goes my free lunch. Items in big bulk are a lifesaver when feeding a family of four. Our fridge will be stocked for at least a month. Look for the deals! It surprises me when I need a particular item and it goes on sale. Sometimes they will have clothes on clearance as well for unbelievable prices. At one point I bought leggings for my daughter for $4.95 each. Can't beat that! They always have a great selection of everything. I love the food court with amazing prices for polish hot dogs, pizzas, sandwiches, salads, and milkshakes. Perfect to have lunch after shopping. Overall, Costco is a win to go shopping for me and my family. read more

Costco - Wholesale Stores Near Me - Signal Hill, California

Liz who was giving calzone asked everybody to try a pc. I said yes and picked the one on the right with better filling. Liz commented and said. I don't know why people not pick the one in front and gave me an attitude. I said I can return it if it matters so much to you for picking the one on the right. She needs to chill and show good customer service. read more

This is one of the Costco locations that I try to avoid. If I'm in the area, looking for something that I can't find at other locations and/or my friends (who live near here) want to come to this location for some reason - then I will brace myself and come. Otherwise, I would rather avoid this location as much as possible. While the products inside are pretty much the same as other locations - the parking and customer service are subpar. Every single time I've come, parking is limited. I would usually have to ring around the parking lot at least once before finding a space, and even then - the parking is tight and there's always the danger of someone leaving their cart that runs into your car. I haven't had any big issues with the customer service here personally, but the staff never seems to be happy whenever I've asked them questions about where to find things or if I need to return something. Overall - just a location I'd recommend avoiding unless absolutely necessary. read more

Sent my sibling pickup my tequila they up charge her didn't honor when we showed them proof photos . Manager super rude act like we're poor cheap. Charge $135 when $118 all Costco advertise on app and stores Southern Cali. Never again this place we own 7 properties Long Beach act like we are poor immigrants read more

Costco - False advertisement manager here super rude up charge $135 when clearly was $118 all over SoCal - Wholesale Stores Near Me - Signal Hill, California

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Signal Hill Costco is the best in my opinion. The cleanliness, service and atmosphere is excellent. All items are fully stocked and neatly organized. There's lots to choose from and excellent pricing. Always a pleasure to shop here. read more

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Came with my cousin to get water and toilet paper for my aunt. She wasn't feeling well so stayed home, they denied us access even when we offered to call her to demonstrate her consent. Manager was basic, tried to get me to sign up and I'm not going to support an ableist business who can't offer compassion to sick loved ones. Do better Costco! read more

I didn't want to hear the news that the #signalhill food court would be closing for a month starting august 9 Friday maybe for a month read more

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Always go to Costco for regular stuff. But this time I had an issue with my glasses, Eman at the optical area was very sweet and helpful. Highly recommend this location if you need support. read more

We regularly shop in this location for the longest time since we live in the area and first time encountered a very rude and bad attitude towards a customer with the name of Kris in terminal 10 at 253 pm. Kris was scanning my items when some guy came over and talked to him and ask for a signature that seems to upset him. He went back to scanning my items and I simply reminded him about an item that he should include with that transaction. He gave me a mean look and told me with an attitude that he already know. It was just a simple friendly reminder for him not to make a mistake. I told Kris that he doesn't need to be rude and just letting him know and kept on repeating that I don't need to tell him because he already knew in a sarcastic way. I got upset myself since he won't stop talking back and told him that I will report him to a supervisor. He screamed out loud in front of all other customers calling a supervisor and saying that " there's a customer here who's cursing me out and wanted to speak to you" . L which I honestly said that you don't have to be a jerk. As the supervisor approached, he said a lot of bad things about me and making it sound like I started the issue and trying to blame it all on me. What a customer service and the audacity to blame others on his wrong doing. Kris seems to be in a wrong position and job being in customer service. Very condescending, impulsive and argumentative. He is not well mannered as well that will escalate any issue Into worse it can be. So disgusting employee and never felt humiliated as bad by Kris. This incident was reported at the same time to a supervisor that I believed her name is Marcy. Hoping that they will look into this and put Kris out in the front since he doesn't belong there. read more

Today, they have a KIOSK system at the door in able to get inside and you have to either walk in quickly or scan your card and I don't think that was a very good idea what so ever! That's going to drive away people. My mom has a Costco credit card and membership and I go with her! She gives me her card to get in or get gas! Now I have a Tesla I don't need gas but to walk in by myself let's say if I walk out and walk in they get an attitude! I complained today to the boss about their attitudes and the boss even wasn't great! They suck with personalization and kindness. Embarrassing me in front of others. Horrible experience. read more

If you're doing any returns, don't go to the Costco in signal Hill Abigail at returns will not give you a full refund back only a store credit if it's past two years. It's at her discretion if she'll give you your money back or store credit . read more

Marivil at costumer service needs to CHIIIILLLLL. Went in to cancel and start a new membership with my lady and she went off with a 10 thousand word rant on how we needed to upgrade and would not stop insisting on how "she's only helping us". We got so fed up we just got a refund and left. I'm not exaggerating. We waiting to walk in at 9:30am at the counter. We are now sitting in the car at 9:55am. That's how long she talked for. read more

Costco - flabbergasted. - Wholesale Stores Near Me - Signal Hill, California

One of the biggest drawbacks to Costco is the long lines and hard-to-find parking. Well, this location has none of that!...at least on a weekday afternoon. I had a return. I waited in line for just a couple of minutes. Hooray! The store wasn't crowded, easy to navigate, and there were plenty of self-checkout stands available. The regular checkout lines were only about three carts deep. The only "ding" I would give this location is that the parking spaces seem to be a little narrow, so if you care about door dings, keep that in mind. I parked far away to find an open area, but that might not be an option on the weekend. I'm still sticking with my 5 stars, though. I don't live in the area, but I'll still go back to this location if I'm ever out that way and need to do a Costco run! read more

It's Costco. They're everywhere. They're cheap. What more could you want? $2 for a hot dog and drink - lunch is served. read more

Costco - $2 dollars. - Wholesale Stores Near Me - Signal Hill, California

I'm rating this Costco 3 stars because customer service is a joke! Every time I return something they take forever to process the returns. Today I was returning a microwave that wasn't working. I explained what happened. The girl said she couldn't find it. So another girl came to assist. We were there about 40 minutes. And they still couldn't find it. Finally they came back and said that we purchased it in 2017. I said no, we purchased it 1 1/2 years ago. She said they couldn't return it and they didn't sell that microwave. I said well maybe it's in my old account. She looked and said nope it's not there. Long story short a supervisor finally came and she found it in less than 5 minutes . Why is it that it took so long to call a supervisor. I complained to the supervisor and she said well I don't know but let's process your refund. Great, glad you found it but instead of having to wait that long the manager or supervisor should have been there after 15 minutes !!! And no the supervisor didn't apologize for us waiting that long! Btw after being told that they don't carry that microwave, we went to look for a new microwave and omg there it was, the same microwave!!!! I was so annoyed and please note that this isn't the first time , that's why I'm giving you 2 stars !! read more

Costco - Wholesale Stores Near Me - Signal Hill, California

It seems you can always find something at Costco. From your weekly (or monthly) "usuals" to a fun holiday find, a cute new shirt or a yummy snack! {have I mentioned I'm glad they brought samples back}? A good time to go is first thing in the morning or better yet, shortly before they close. You can't beat the $1.50 hot dog/soda deal or a giant, cheesy pizza for less than $10 bucks! Their return policy is great and easy to do! They have a Citibank ATM (which is the bank I use) so that has been handy for me in the past. The only thing that I'm kind of bummed about is them taking away their in-store photo department. Costco TRAVEL ~ love love LOVE booking vacations through them!! I've booked 4 now and highly recommend it! It's so easy (and organized) with everything all rolled into one. Check them out for your next vacation. read more

Went to Costco after work to get some dinner. The customer service that I received from Amber in the food court outside was horrible. She was very unprofessional and rude. When I asked for a manager she refused to call them for me. Costco should be embarrassed to have her as an employe. read more

I mean, it's Costco. What can you say about it. They do a good job of making them all look almost exactly the same. I will say that this location is clean, safe, and the bathrooms are new. Everything is well-stocked. The hot dog and pizza line is manageable, especially late at night. You can get your food without and eat it on their large patio without a lot of hassle. The parking is finite and difficult at times. The line for gas is brutal and I don't even try. Not everything is bad though. We enjoy shopping here. read more

Costco - Hot dog ($1.49), Pizza + soda ($1.99). Can't beat that value! - Wholesale Stores Near Me - Signal Hill, California

Food Court - Yes Rotisserie Chicken - Yes Optometry - Yes Tire Center - Yes Gasoline Station - Yes Car Wash - No Expansive Wine Selection - No The Signal Hill Costco has most of the perks that I look for when shopping and doing my grocery run. The only other location that has the best one-stop shop is the Costco in Lomita. So how do you know if you're local Costco is bougie? Check their jewelry inventory and wine and liquor selections. I can tell you that the Signal Hill Costco is middle-class. There was one Costco that I visited in Southern California that did not carry Rotisserie Chicken, and this place was not it. This gas station typically offers the LOWEST GAS PRICES. Though it has a smaller number of pumps, the wait during peak hours can extend up to ten to fifteen minutes. Nevertheless, I am not bothered by it since the savings are worth it. Going to rant here but Costco credit card is the most underrated consumer card for those living in their ecosystem and beating out Chase Sapphire credit card through their annual rebates. :) read more

Costco is like Toys-R-Us for adults. I LOVE it there. However, this location is my least favorite to visit. The parking situation is terrible, the food court is a complete cluster, and the store is not ran as smoothly as Torrance, Lakewood or Huntington Beach. If I'm not in a rush, I'd opt to drive to the farther locations. read more

They have good prices. They have a big selection. The service ladies that work the front door were a bit excessive when it came to checking memberships. When I was inside, I feel the deals were ok here and there, but some things were more expensive than normal stores. Which defeats the purpose of coming to this place. read more

This Costco scares me a little, and it's not the employees, but the shoppers. We were in the parking lot and we see three cars in the lane all trying to back out and leave, but everyone is in an impasse. NO one wants to yield and let others go. It's just hilarious... that people can't just yield. Stood there for a few to watch.. but it's like... yo. Anyways, the selection is kinda different here, I know every store is different due to stock and what not that the managers order. Don't even get me started at the gas line... they literally block off part of that parking lot, people are making it really weird in that line.. meh. Not my fave Costco. Only 3* cos of the employees. They're friendly and helpful. read more