Fantastic customer service by Elizabeth. She really tries her hardest to be kind and courteous to everyone there. Definitely an uplifting type of worker from my observation waiting in line. This store is well organized. Clearance sections for the dogs is obvious to find and separate from other dog items. When in the area, I wouldn't mind stopping by here and seeing what other items I could find. read more

See all

This TJ Maxx is the larger of two stores in Long Beach and carries a broad selection of everything from clothing to home decor and everything in between. I particularly appreciate the travel section (to the front right next to handbags) because I've found overstock Samsonite luggage - which ended up going home with my dad for an upcoming trip - for far less than what the Samsonite store would charge for it. The handbag section is nothing to sneeze at though because I've seen genuine Ted Baker purses for about $30 less than what neighboring Nordstrom Rack offers. In terms of layout, this location also has beauty and skincare in the middle right, shoes in the right rear, gourmet kitchen/home decor middle rear, pet supplies left rear, and kids/apparel in the middle. Thanks to the size of the space, the aisles here are nice and wide and easier to navigate despite the big crowds that come through the LB Exchange. It's not necessarily the most organized store, but makes up for it with the good selection available, Speaking of LBX - be mindful that parking can get tight during peak hours like weekends and after work, but that also means there's lots of good food options (ice cream, anyone?) and you can take care of your other errands in one go. read more

See all

The service today was excellent! Elizabeth is such a great leader and so is Yolanda in jewelry! Felt like it was a great turnaround for TJ Maxx because of some other experiences I had previously. They've turned me around the value I get from shopping. There is immense. I'm getting ready to go to a wedding in Denver and buying jewelry and clothes for it. Excellent selection, especially in the jewelry. read more

TJ Maxx - Earrings I tried to return with my email receipt yet they wanted my license WTF! - Department Stores Near Me - Long Beach, California

Unacceptable customer service. I attempted to buy a bag today, but because the tag was missing, the cashier, Alberto, refused to help me in the moment. He actually asked me to leave my personal phone number so he could "call me later in the week" once he figured out the price. This is not how retail works. A price check takes two minutes, not several days. Asking for a customer's phone number just to provide a price is strange and lazy. I felt ignored and like my business wasn't valued. I walked out without the item. Management needs to retrain their front-end staff on basic pricing procedures. Time 6:52pm on a Sunday read more

It is a hit or miss kind of store as it resells things that are leftover stock from other stores. Store was a mess, service slow (only two cashiers). Selection not so great but prices are low. Not all TJ Maxx stores are equal. read more

Store was very clean and well organized. Large selection in all departments. Service from Albert the manager was helpful and genuine. Always a great value! read more

See all

My last TJ Maxx run was at Torrance and I loved it! They had some great clearance stuff, so when I found myself at this location, I just couldn't resist! Mom is in the market for rugs and floor runners and so she went straight to that area. I wasn't really here for anything, I was just curious what bargain buys I might score if I find anything interesting enough. And I did! A lot! From kitchen ware to snacks to the beauty department... I don't think I spent more than $10 for one item. Mom didn't find any rug she wanted but did score on a few things from their beauty department! Winning! Cashier was friendly! There were a couple of fragile stuff so she made sure she was careful about bagging them up. Love it! Definitely a fan of TJ Maxx now. Keeping them on radar for bargain buys! read more

TJ Maxx - Department Stores Near Me - Long Beach, California

See all

TJ Maxx Is a good shopping destination when you don't have anything specific in mind that you want to buy, but you know you want to buy something. Tip: Especially during the holidays, this is a good place to buy gift bags and wrapping paper :-) This store is fun to browse in, even when you don't know exactly what you want. read more

See all

This TJMaxx location is the biggest scam going. All the trending items are being bought up by friends of the employees that work here and the employees lie to regular customers asking about what items are currently in stock. I came here about a half hour after opening and was just browsing near the bedding and blankets when I saw a TJMaxx employee with only 2 hello kitty blankets in her hand. She was placing them on the blanket rack and I of course asked her if they were just being put out. She just stared at me with a deer in the headlights look of shock. She just nodded her head and said yes. Of course, I took the 2 blankets as I've NEVER been able to get a hello kitty blanket at this location. I asked her if they had any more in stock and she said no. Very happy with my 2 blankets, I continued to browse through the store. I noticed that other TJMaxx employees were looking at me oddly and watching me as I walked through the store as if they were thinking, "Who is this? Who is this person who got the hello kitty blankets?" Any employee I passed, was watching me...it was very weird and something I've never encountered at any other store. Suddenly a younger girl (20 something) was running through the store at full speed towards the blankets. She was on the phone with someone talking and she just about knocked me over. I looked to see where she was going and she ran directly to the blanket rack and picked up 2 more hello kitty blankets of a completely different pattern and color than the 2 I had just picked up not 10 minutes earlier. After she walked away from the blankets, I could see where there was another hello kitty blanket just sitting on the rack! That blanket was not there when I got my blankets and when I asked the employee if there were any more, she said no. Well, well, well.........THAT WAS A LIE!!!!!!!! It was completely obvious that the girl who was running through the store and just about mowed me down was on the phone with an employee of this store. People her age do not talk on the phone, nor run through stores at such speeds. They are texting 90% of the time or on face time. This was obviously an inside job. That girl who ran to get the hello kitty blankets got just that....only the hello kitty blankets she ran through the store to get to - did not even get anything else in the store. Had that TJMaxx employee actually been stoking blankets, don't you think she would have had more than just 2 blankets in hand? Usually employees have boxes or racks of multiple items they are putting out on the floor, not just a few items in hand. This was a total inside job! Any time I go to this TJMaxx, there are no good items here. I have even heard rumors online that the employees hide items throughout the store and hoard items in the back to keep for themselves. Who knows if this is true or not, but the last few times I've been here, there's been nothing but off branded items here that are extremely poor quality. Terrible store and terrible service. read more

TJ Maxx - Department Stores Near Me - Long Beach, California

T.J. Maxx provides a safe, clean, comfortable and friendly shopping experience! The merchandise sold is always fashionable and amazing for reasonable prices! Also, know that I've shopped at T.J. Maxx, Long Beach for years and all the Sales Clerk and Managers provide excellent customer service. Thanks so much! G Jackson, Los Angeles, CA read more

Check your receipts!! They are scamming people. I never check my receipt but I found it odd that my total was an even number. I get home and noticed they added a donation charge??? Who said I wanted to donate?! Why am I being forced to donate my money?! read more

Let me start off by saying, I've enjoyed this location because it's so close to LBX Hangar, and the nice restaurants. Everything is pretty neat and organized, and for the most part all the staff is really nice. However, there's always that 1 bad apple in the bunch. Unfortunately, I was harassed to get out of the bathroom even though the store closed 30 minutes later. I was already in the stall using the restroom. Yes, the janitor was rude, and her name is Susie. All she kept saying was, "Respect the time! Respect the time! No, sorry!", even after I apologized. She kept saying the same phrase over and over until I washed my hands and left. Elizabeth was the coordinator that night, and assured me she will be talking to the manager, and educating her on customer service. Will I be coming back to follow up? Unfortunately, probably not. :( read more

The selection at jewelry counter was very good. Unfortunately, the service was not. There were two people ahead of us. We waited for a very long time with only one sales person at counter. She asked two other sales associates for help but they declined. The reason why I left was the customer ahead of us had to do a fashion show with multiple pieces. She tried on multiple plain chain necklaces. We left the store. Not a good shopping experience. read more

After recently starting a new job, I switched from another well known off-price retail chain and started shopping at Marshalls. I was looking for some professional office attire. I found beautiful brand-name clothing and footwear, at lower prices than traditional retail stores. Marshalls' carries high end and affordable brands with the selections constantly changing as they restock regularly. Being a senior citizen I was a bit disappointed that Marshalls doesn't have a nationwide senior discount program. I guess I shouldn't be greedy since I am getting great prices on great products! read more

Overall store is clean and I normally find the stuff I need with no problem. Shout out to Adrian who helped me look for stuff around the store. Unlike other staff members and manager what I don't appreciate Is being followed around in the store everywhere I go by the male store manger being a girl that is concerning and weird. I've been coming here for a while and I always buy something and they see me make purchases so you can't tell me you follow me because you might think I'm stealing. Another thing as a store manger I would recommend you don't scold your staff in front of customers simply because they are talking to someone. While I've seen other staff members go in a huddle and talking amongst themselves and not working. Yes, I do like coming here because it is slightly better than others I've gone to and it would be a shame to stop coming here due to some of the staff making me feel uncomfortable. read more

The first thing you need to know is that this store is a dictating I love all the things here and most of the staff is very friendly and helpful to me read more

I spent 10 minutes waiting while the cashier assisted a Customer that was ahead of me at the Jewelry counter, she (cashier) greets me after the 10 minutes and said she would be right with me. After she checked out the Customer ahead of me she walks away from the jewelry counter and proceeds to the Customer Service counter, returning a few minutes later talking on the radio about her favorite 49'rs Customer. Whatever she took to the Customer Service Counter really could have waited until I was properly and professionally serviced. My first and last time visiting this location. There seems to be better service where there is more diversity in the workplace. Check the video, this happened less than 30 minutes ago. read more

They always have clearance and nice things on clearance! I just got a bunch of nice sandals for $6 each pair! read more

TJ Maxx - Department Stores Near Me - Long Beach, California

What happened to tjmaxx?? They're apparel has gone downhill. It's like they're putting clothing/shoes out from a decade ago. This was my favorite store, now good luck finding anything read more

Staff on the floor were friendly and helpful but there was not a lot of cashiers. The lines were LONG and moved at a slow pace. Other than that the store was organized. read more

I always find wonderful things a TJ Maxx. Things my my home, family, or myself and at great prices too.

Close by whole food 365 Love the services: 1, a guy in the front to provide cleaned chart, he will ask you if you need chart, if so, he will clean with wipes. Honestly I feel it very safe to shop here; 2, a glass at cashier check out too. ------------ A lot of clothes; Not much goods; Love their cups and mugs; Fast check out line. read more

TJ Maxx - Sweet Valentine's Day mug for milk and coffee - Department Stores Near Me - Long Beach, California

See all

The good: This is the go-to store for discounted clothes, luggage and home goods. I got a soft bristled men's comb here for $3. I don't know why it's marketed toward men but it was a dupe of the Wet Brush. I also got retro-looking women's Reebok sneakers for $35. I saw similar ones on ASOS for twice the price. This place is located in a plaza with a lot of great and new shopping stores and restaurants. The bad: There's often a line to get in on weekends (post-COVID). This isn't a TJ Maxx/Home Goods combination store so there are fewer pillow options here. The interesting: Their Halloween décor selection is massive and affordable. I'm always shocked by how many pumpkin and cat items they have. You can find at least 5 different kind of Halloween-related kitchen towels. For folks who have separate pillows, plates, curtains, rugs, and jars for each holiday, this is your store. read more

This is one of my favorite stores to take a Lunch Break or Mental Break, always a great choice in items the store is clean and I love the jewelry selection, today I took my lunch and went Shopn enjoyed myself until I was in line and cashier #2 decided to ignore the long line and have a 10 personal conversation with someone she knows! Rude Rude Rude! The line was Christmas Long and folks where staring at her like "are you serious?" She didn't care! I almost put my items down and walk out. She definitely doesn't get it. Today 1/12/24 at 11:05 cashier #2 you really need to not be so rude. The managers are usually on point here so I assume they may have been busy or out of the building. I will still shop my LB Exchange I just hope she gets it together. read more

They always have the pet products I need for much better prices than the pet store. Also, I bough a Kate Spade wallet for $40, normal price much higher. I love TJ Max, I always find great products for good prices. What I noticed the most was the excellent cashier, Taylor. He was so kind, knowledgeable, pleasant, funny, fast and helpful. I said so and was shocked when he said he was new! He was so fast and on top of things, I would have thought he had been there a long time. read more

Extremely limited selection of dresses and formal wear. Conveniently located in the LGB Exchange, where you can find what you're looking for elsewhere. Parking is plentiful and easy; outdoors with little to no shade. Staff are friendly and helpful. read more

I purchased a top for my daughter in May. She only wore it twice and the neckline seams are open and the material is not holding up, it's unraveling due to poor sewing. I called the store and told the associate the situation about the merchandise and that I didn't have the receipt since I just threw it away last week. I didn't ask for a credit, I asked for another identical top and the person flat out said, "without the tags, we can't help you." If my daughter wore it twice there would be no tags on the top. I've been a TJMaxx customer for decades and have spent at least $350.00 or so every month. Well not anymore. . . . . . I could have gotten a new top and they could have gotten a credit from the vendor since the sewing was not done properly. read more

Integrity goes a long way. This location needs to work on it. I called and was told a product was not available. My experience on the phone told me the customer representatives were not being truthful. So I came in. I observed that it was a busy time. Safe to assume the person that answered the phone may have been preoccupied and felt bothered by my request. I walked straight to the section of the product I needed and found it immediately. I love TJ Maxx and have always enjoyed my experience on my visits. Sadly, my perception of this location is that when it's busy don't presume you will be told the truth when making phone calls. I get it. It was busy. But my experience came across dismissive. Just want to let you know. Someone else might make a bigger scene than me. The saving grace of my experience was the manager/lead who helped me when I asked about the price of an item that was missing a tag. read more

Great place to shop great selections and good deals . But just don't try to get a job here without knowing the people that work here I feel like to only hire their own people . I don't understand why they keep putting the sign for hire when they only hire their family or friends member . My opinion I think management is to blame for this . HR should look into this place of management read more

Miss the one in Long Beach so know I come here. Very nice, clean and organized. Employees are really nice and friendly.

Good selection at this newer TJ Maxx Tons of parking Pleasant staff Clean and well kept locale read more

See all

Pretty cool to have a new TJ Maxx so much closer. It was nice to see the shelves clean, stacked and packed. I was able to find everything quickly and had such wonderfully friendly associates to help in the right direction. Looking forward to coming back. read more

TJ Maxx - Come on in! - Department Stores Near Me - Long Beach, California

So I was super excited to come to this store since I had never been there, but was kinda dissatisfied. Inventory was not so good here. I arrived at 10am and needed to buy many home items but couldn't find what I was looking for. Sadly, I had to go elsewhere to find my items. Also, prices were a bit higher here. Not sure why that would happen but yes! There is plenty of parking and employees were very nice. I'm hoping things change for better. read more

Parking is in a newly opened commercial strip that has a little bit of everything. I have yet to have a problem with finding parking. Service: installed in and was immidielty greeted the store is nice and neat very clean and everyone is so friendly. It is very hard for me to walk in and just walk out with what I needed they always have the cutest things in here. From candales to deco to accessories. Definetly my go to store. read more

Horrible costumer service. The manager Ruby and Elpidia did not let me use my family and friends discount and kept acting stupid when I was showing them what I always use. No other place has ever given me a hard time and apply the discount with ease. I always show the same thing and all of a sudden they can't manually type it... hahahaha lazy asses. Teach your employees how to use a register before putting them on one. It's embarrassing. read more

Located along the same strip as the Nordstrom Rack so this location is very convenient. For some reason I think this location is also bigger than any other Maxx around the area. Perhaps this place is still relatively new and employees are not burnt out yet, but things are actually organized and clean here. Not a lot of crowd. Plenty of parking spaces. Plenty of sale items. Plenty of places to go to before or after shopping as this location is surrounded by cafes, restaurants, hotels and a newly opened brewery. Too bad, Orchard will be closing soon. read more

Service - Came here a few months back to buy a dress shirt and at checkout Kathy was too busy doing other stuff while ringing us up. Very unprofessional for customer service. Parking - Large enough parking lot. Venue - Large like most and fairly clean. Prices - Discounted prices for a lot of out of date trends. read more

The woman working in the jewel department is as useless as a snail. She is rude and shouldn't be working with the public. I will never go to this tj maxx again, perhaps never to any of them. Remember all customers are important, not just the one you want to help. She should be trained in Humankindness or retire.... read more

With a lot of traffic just trying to get here I actually like this location I have been able to find random shirts that I actually would wear on a daily. Especially I'm the type to lose clothes left and right, at least I can run to here in Long Beach a grab something I can wear. read more

I purchased several items on-line and went in this store to return 1 item. You would think the managers at this store hate shoppers! I had the most amazing cashier, Cross L, who was trying so hard to be helpful but the manager was rude, walked away while we were trying to find my email receipt, and eventually just refused the return. The following morning I called TJ Maxx and had them resend my receipt which they did in like 2 minutes. When I went back that following day, I specifically went to the register Cross was at since he had been so thoughtful the previous day. This time a different manager was involved to help with the return. First of all, another employee who was there the previous day jumped in to tell the manager that I tried to return those shoes the day before. What the hell does she have to do with this other than try to accuse me of trying to return something I did actually buy. Then the manager this time tried to say that these are actually "men's shoes" and I purchased women's shoes. After looking, she realized they WERE WOMEN'S SHOES! When the manager tried to scan the box which had 2 barcodes on it, she scanned 1 that didn't have the matching number...as both these women (the manager and the nosey cashier who has nothing better to do) are staring me down as if I'm still trying to pull something! I let them know there was another barcode and then low and behold, I'm not a THIEF! And so the nosey cashier goes back to work. I can't thank and praise Cross enough for being so attentive and understanding while his managers were modeling how to treat a customer like crap. I will not be purchasing any TJ Maxx items on-line nor will I shop there, especially this one, for anything. I will travel out of my way to shop somewhere else. My advice is to not shop at this store and especially don't buy on-line as this was the worst experience ever! I also noticed other reviews about problems with returns so this is clearly their MO!! read more