I always have great customer service here but today shout out to you Micah you were extremely patient and awesome. Thank you so much for going above and beyond for a stressed out mom. Great customer service, extremely kind and a great communicator. Also the store was very clean and organized with so many options for everyone. Definitely recommend this H&M read more

Friebdly staff and good deals in holiday weekends. Good for basics and throw away clothes for a trip.

Standard H&M which i ordinarily would rate higher for quality price and variety. However this was supposed to be an outlet mall so my price and sale expectations were higher. Standard range and a very small sale rack. Staff too busy chatting to offer service. Disappointing read more

I can always find something that I can't live without and of course today I found a cute outfit. Love H&M always classic and unique items at an affordable price. Segen was so cool even honored my birthday even tho my birthday was last month. Customer service is always great be willing to pay 10cent for a bag, if not just bring your own. Will definitely stop by soon... read more

I've always been a fan of H&M, especially their underwear as it is very comfy. I find their mens clothing a tad too trendy for my tastes and geared towards younger customers and for smaller framed guys but you can find some great deals in their clearance section and especially for younger women. read more

Great place to get 'fast fashion' for men, women, and kids. It's a large 2-story store, located in the Pike Mall in DTLB. On a Friday afternoon, it was fairly busy, which is nice. The racks were all full, including the discounted racks, which is always fun to search through for bargains. The checkout is well organized, and the folks are helpful. read more

H&M - Lots of Beanies - Women's Clothing Near Me - Long Beach, California

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Excellent service from David today! Rewards applied and 10 percent discount given. He's very patient in showing the app. If the tables turned, I probably do not have the same patience. I highly recommend this place because of him. I personally asked his name to thank him. I'm very happy for my purchases. The one in the fitting room though, needs a little bit of smile and enthusiasm. Other than that, nice location and great deals. We will definitely come back! 6-25-2021 read more

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Went here Saturday and the one time, I forget to check my receipt they overcharged me. The tag on my dress had 34.99 and they charged me 39.99. I'm not local so a return is not worth the gas. Be careful imagine if they do this to everyone. If these are outlet prices, hate to see regular store prices. Watch your receipts and with these practices, adios and next to be closing. I went to Levi's and they were nicer, spoke and I even got stuff on sale. read more

I love H&M, especially when they have an abundance of sale racks on both upper/lower levels. Customer service is beyond great, if I can't find items on my own from simply just browsing, you can always ask for assistance. Parking validated only if you mane a purchase and if you park in the parking garage!! STARS AS FOLLOWS 1 Star - customer service 1 Star - donate gently used clothing to redeem 15% off your purchase 1 Star - sign up to qualify for in store promos- $5 for every 200pts collected 1 Star - you can exchange at any store and most importantly, if you find an item online and it's inexpensive they will price match! read more

H&M - Women's Clothing Near Me - Long Beach, California

There was a young Caucasian employee with long hair at the store who when we went up to ask about a pair of jeans, rolled his eyes and ignored us and walked away. That was incredible rude and unprofessional, is this how all customers are treated? I've gone to other stores and this has never happened! I hope this never happens to anyone else! read more

Went to H& M bought a couple things Apparently there validation system "just went down" I was there a little more then 30 minutes and had to pay for the parking Because of the stores error. It's not the customers fault their system was down. Nike needed something to be purchased to simply validate the ticket. That's ridiculous I'm purchasing something from the Pike stores. It shouldn't matter if I buy something from Nike or not it's the SAME outlets. Do BETTER! read more

Great place for a teen or a young adult on a budget. Cheap clothes. Not even mad at the quality. You get what you pay for. Mostly clothes wearable for a season or two, or even for a time or two. They will not last, and its reflective in the prices. I walk here often during the pandemic just to peruse. Today I picked up a shirt. Sheer, but I like the color. Nice enough to wear to work, but will need a camisole underneath. read more

Thanks to Jesse and his manager today I was able to get another blazer to replace my damaged one. I recently had an accident were the paramedics had to cut off my clothes. Sadly my I was wearing my new blazer that day. But now I have another one and thanks to Jesse and his manager for getting me that huge discount. Great service . read more

Clothes are mediocre but service here is horrible. It took 20 minutes in line to get into dressing room then 35 minute line to check out, and it was not due to Covid just poor customer service. Worse part is they have an employee walking around telling people to pull up their masks. I saw people whose masks were covering nose but not to his satisfaction so he followed them around. Kept telling them pull mask up. Really? Poor used of employees, especially when it's crowded. Bummer of a shopping experience. read more

I was in need of a outfit for the weekend and started browsing H&M online for cute rompers. Unfortunately, rompers are so hard to size online due to the length coverage...so I decided to come down to this location instead. I was happy because everything that I wanted online was in this store! There were also some clothing items on sale which actually had my size left. Score! The only thing that sucks, is there's only one fitting room and it's located on the 1st floor. Even though the women's section is split to 2 floors. So if your in the fitting room and want to try a different color or size of an item that you found on the 2nd floor, you have to head back upstairs to get said item or wait for the dressing room clerk to get it for you. Not ideal if you're on a lunch break. Overall, this store is pretty good. Clean, friendly staff, bright lights, and large assortments of women's, men's, and kids. read more

H&M - Women's Clothing Near Me - Long Beach, California

One of the best H&M I've ever visited. The inventory was updated and organized, and the employees were super helpful and kind. My friend and I were helped by Kevin during our check out and dressing room, and he was such a pleasure to meet! The sales are also amazing at this location and would recommend this place for anyone looking to shop. read more

I was over charged for a item and I have been in contact with customer service for over a month. And I have called them waiting for hours trying to resolve this The item was marked as $18.00& they charged $24.99. I noticed the overcharge after I got home. I called them and they said they would send me a gift card. Well it's been a month and they closed my case. Imagine that. You should compare the tags to the purchase price that they advertise. it's totally not worth all the hassle. It's the principle at this point, especially for a company that is so huge and world wide. Good luck and check your receipt. read more

Took the kids shopping and spend a grand. Nice location but witness people stealing. They made it so obvious. They left with alot of clothes and I didn't even catch them. Not my business but I hate petty thieves. read more

There is sexual harassment at this location. Duke was changing. Duke was 90% naked and the H&M associate opened the curtain on me. This happened again 5mins later. Duke went to pay and told the manager that he felt violated as Duke's "tail" was exposed but she didn't care for I am a Tom cat. After paying, they did not have parking validation. read more

The store is clean overall, staff were nice, but what was totally wrong was they left the Pointy part of the alarm on my sons pants!!! I put them on him to try them on and it poke the heck out of him and I! The worst part was we didn't know what was wrong because it was left inside the back pocket of his jeans! SUPER DANGEROUS THAT WAS I AM SOOOO FURIOUS!!! Til now my son is saying ow even after the removal of the alarm.... HIGHLY DISAPPOINTED. read more

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You have some of the rudest ppl representing u. So I'm in line waiting to pay. This girl is looking for her coupon and the cashier was giving her attitude. "If you don't have a print out, you don't get the discount!" I mean wtf... since when??? They have THOUSANDS of coupons on their register and those "select" who gets them and who doesnt. The girl stated there was a 20% coupon online and he just flat out told her, "you needed to spend $60 to get the discount" she was $5 short...I get it. My turn! Total $68.74 Pull my retail me not coupon for 20% off $60+ & guys tells me I can't use it as there no affiliation with retail me not....again WTF!!!? I asked where is this stated, his response....in the break room! Customers don't go to the break room to see what you are going to accept and what you are not!!! I told him I needed a manager .... he said he was gonna go up and check....2 min later, he calls the cashier attending me and gave me the discount . Sh%*! I'm not asking you for money to pay it for me. It's the holidays! Don't ruin it for those there shopping for loved ones with that unprofessional way of speaking. read more

H&M - Here's my coupon! Why couldn't I use it? Where does it say H&M has no affiliation? - Women's Clothing Near Me - Long Beach, California

One word to describe my experience at the Pike today is Superb! Eric was very helpful w/ helping me set up your app on my celly, he validated my parking and was gracious from start to finish. I will be returning for sure! read more

Decided to come to the outlet stores at the Pike in Long Beach on a Thursday afternoon and besides the day being lovely, I was able to shop at one of my favorite stores. I hadn't shopped at this location before but I must say they have tons of clothing available since it's a pretty big store. I was able to find a lot of business casual clothing for work and some casual shirts for the everyday wear. There wasn't any sales going on but the prices at H&M are always reasonable and the quality of the clothes is good. The fitting rooms are nice, clean and spacious and the staff was very friendly. I was unable to find a shirt on my size but with their app it was easy to order it online just by a simple scan on the tag. If you happen to use the app you get free shipping on the item so it's a win win. I really recommend checking this store out at the Pike in Long Beach. read more

H&M - Counter - Women's Clothing Near Me - Long Beach, California

Im 41 years old and for me with my rather slim waist but big butt and thighs.... These clothes arent going to fit. But if your a skinny twink of a man then mostly likely you'll find something you like. I do like the sweats and workout wear they have so occasionally i will buy those items. My sister on the other hand found nothing here except mumu style dresses... I didnt know millenials dressed like old people in mumus and that was the fashion..including old floral prints... Groundbreaking. Anyways this is more for the tween twink millenial fashion sense. Beautiful 2 story facility better to go mid week Tuesday and Wednesday its like a ghost town and thats the perfect time to shop. Much more female options then there are male options but i think every h and m is diffrent but thats specific to this location. There is validated parking with purchase as well so thats considerate. read more

H&M - Shopping with my sis. - Women's Clothing Near Me - Long Beach, California

Of course I had to come here to partake in grand opening day craziness. Support the new Pike! 5 Stars cause they had tons of cheapie price deals on shirts, skirts, summer stuff, etc... 5 Stars for extra security 5 Stars cause they validate your parking (for a lil' bit, not completely 100% comped parking) 5 Stars cause it's so nice, shiny and smells brand new.... 1 star cause I think there should be extra dressing rooms upstairs. The elevators were down as well. Took over an hour to pay for my purchases. But it's all good, cause it was opening day. read more

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Please stop using air freshener in your fitting room! Air fresheners are harmful our health and for the environment. Your use of air fresheners makes your store inaccessible for people that are allergic and or sensitive to chemicals. https://www.scientificamerican.com/article/nontoxic-air-fresheners/ read more

Hooray! I don't have to drive an hour to South Coast Plaza anymore! H and M is in the LBC along with Forever 21! I'm a bit angry though. I went in today August 15th 2015 1. NOT ONE employee said hello to me, let alone smile or asked with upbeat enthusiasm if I was finding everything okay. 2. There are these pink circle tags attached to some clothing that h&m gives as a bundle deal like for instance, in my shopping bag was a top for $5.99 and a skirt also for $5.99 (Mind you they look like a set, things that were made to go together) the skirt had one of those pink circle tags on it and the location of multiple items you can mix and match also had a large sign that says Mix and Match 2 for $10. But the shirt didn't have the circle tag but was under the the sign where the mass selection was. I asked an employee if even though the item of clothing didn't have this pink tag that the sign saying it was in fact on sale that the discount would be taken at the register. Okay, cool. Went to checkout, the employee was nice. Got home only to find out discount wasn't taken and little trinkets i wanted didn't get taken out of the bag or even scanned! I spent all that time in there because i wanted the deal! 3. When i got in line 2 out of the three registers were open and the manager was helping those two employees with refunds... Bottom line, items on sale should automatically be in the system and the employees should be checking and asking if everything accounted for at checkout was the price we expected to pay. Oh, and i want my $2 back. UPDATE: Got my $2.16 back thank you for the easy fix! read more

H&M - The shirt i bought that was apart of buy 2 for $10 deal. (Notice pink tag not there) employee assured me it was 2 for $10 deal. - Women's Clothing Near Me - Long Beach, California

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I dunno how people could post reviews over 7 months ago when it just opened today but whatevs. Glad that H&M came to LB but they could've done better. There are 2 levels- the top has ladies, kids, maternity and plus. The kids section is fairly big, but I didn't really explore. The maternity seems to fit against one section of a wall, as does the plus. I guess that means bigger than a L and you're not really welcome? They do have a men's section on the first floor, in addition to more ladies. The WORST thing is that they only have fitting rooms on the first floor! Wassup with that? The ladies' fitting room also only has 8 stalls. At least the guys have their own. They still have great deals and still give coupons for turning in old clothes you don't want. Great store, but this locale needs work! read more

H&M - Soooo... This is the H&M+ section. Just this, don't look on the other side. It's not there. - Women's Clothing Near Me - Long Beach, California

Overall a great place for affordable clothes. Been here a few times and it's clean, staff is nice and clothes are cute.

I think that this has to be one of my favorite H&M locations; its so big and spacious with 2 stories full of sections inside for all of us. that is what i really have to commend for a place like this, they have so many sections with so many items in each section. the store is also very well lit with sunshine and light that it adds a happy feeling and a great atmosphere to the location. everyone that shops and works in here always has a smile on their face, and its the small things like the look people give you or the way people approach you and ask if you need anything that make a place like this location a GREAT place to shop. there are multiple entrances into the store and there are multiple cashiers that you can pay at, so there is never a long line to wait in and certainly, there is never a rush with all the things that you must peruse through every time you come to this location for a visit. everything looks so modern as well, especially the painting on the wall as you walk up the stairs. take some time to admire not only the clothes, but the effort that the store goes through to be very presentable for the customer. Parking -- at the Pike, so i parked my car in the parking structure that is literally a few steps from this location. because its so close to the location, you don't have to haul your things that far because with the crazy deals that this place, you'll know that you'll be buying a lot of things and possibly, even a new wardrobe within a day. the parking prices and fees will be posted when you enter the parking structure. definitely recommend this location to anyone that love H&M, there are so many things that make this place stand out and its backed up by the great prices and items that the store has. will be coming back soon if I'm ever at the pike to do some guy shopping, especially back to school shopping! read more

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I had a great experience with this store and wanted to share my thoughts . Spending an afternoon by the beach and walked to this store . Young lady name Aubrey was so helpfully and pleasant . She helped find what I was looking for and actually added to my shopping by bringing items that were more matching with my style . Ended up buying six items instead of two and I am very pleased with what I bought . She needs to be recognized for her efforts . I usually hate shopping and this experience was very pleasant . read more

I have always been a fan of H&M, their product qualities are great For The prices and they have friendly staff but today's experience between 3:30-4 p.m at H&M at The Pike changed this perception. There were 2 employees 1 was The security guard and another Sales lady ( who didn't even greet you and was In my way using her cellphone at The children's section) and when my daughter accidentally ran into The glass wall, These 2 employees, laughed insensitively, didn't even asked are you okay? Or at least not laughed about it because it is not funny, a Child was hurt. So H&M please teach Your employees proper manners and great Customer's Service because you are In The people business. read more

This is one of my favorite H&M locations. The selection is wide and the store is spacious. I've never had any issues finding stuff in my size. I love the location - right smack dab in the middle of The Pike. It's very well organized with the clearance stuff on the first floor. I've gotten some pretty good deals on clearance ($3 t-shirts FTW!). The employees are all pretty friendly and they always offer to validate your parking, even before you need to ask. Of course it gets pretty crowded during the holiday season, but the employees are very fast and efficient; therefore, it's pretty quick to get in and out. read more

Not a bad store but they overcharged me by ringing me up for an item I didn't purchase. Corporate can't help with any guarantee and takes 3 weeks at least--they say you have to go back into the store. So now it's my problem again. -_- So I will be returning to get this sorted and report back. Otherwise things were fine. I hadn't been shopping in a while, so I didn't think to look at my receipt--although the price did seem a bit high. Check your receipts, people! read more

I called over the phone to ask about some nude ballet flats that I had seen at another store on sale a few days prior. The lady I talked to was super kind and put one in my size on hold till the next day! They have validation for the parking garage if you ask them - two hours are free, then $3 the next hour. I ended up buying three pairs of ballet flats, in nude, mint green, and black for $7 each! read more

I'm very busy store, and affordable, cute clothes, great service, I love shopping here with my wife. read more

H&M - Women's Clothing Near Me - Long Beach, California

The Men's clothing section at this store is much bigger and much better than most other H&M stores in the surrounding areas. H&M Basics are always worth the trip. Every now and then I find a specialty item worth getting too. A welcome addition to Long Beach! read more

Really friendly costumer service! Went there Black Friday and got the discount of a lifetime! Did you know if you bring clothes to donate they'll give you a 5% to 10% discount? Wow! H&M employees always makes me feel welcomed. :) read more

I'm a fan of H&M clothes and their prices, so I was really excited to hear they have a new store opening up in Long Beach. The place is huge but whoever planned out the dressing rooms needs to be fired. The mens section has I think 2 or 3 dressing rooms and it took me almost half an hour to try on some pants and there were only 2 people in front of me. I thought about going to the corner of the store and stripping down right there. Ridiculous. Also, there is NO dressing room on the top floor for my daughter. She had to climb a ridiculously long stairway to get to her section then take those same stairs down to try the clothes on. So, if you know exactly what size you wear and don't have to bother trying on clothes then this is your place. However, if you need to try clothes on, pack a lunch because you will be there for a while. 3 stars for the store and pricing. -2 for the dressing rooms BS. read more

I don't know if it's because it is at the Pike Place outlets but I find this location cheaper than others! It's also two floors so there's a TON more options. I LOVE their basic clothes (shirts and dresses than are just solid colors). Their material is super comfy and soft and I feel like you can wear a lot of their clothes with anything. Service is also friendly! The workers are helpful. Changing rooms are on the first floor as well as the register to pay for your items. read more