1. Family Pharmacy

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Long Beach, CA

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Family Pharmacy

4.1 (34 reviews)
Closed • 9:00 am - 3:00 pm

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Friendly staff at Family pharmacy making sure we are fully stocked with cleaning and medicine supplies ensuring we are safe and sanitized!!! #familyPharmacy LBC rocks!!

waited for over 10 min. I am pretty sure they see me & my car. They kept looking at the window like no one is there.

I come here to pick up my mother's medicines.. I usually go through drive thru because its just convent for me. Today , just like every other time. They do not acknowledge you. They see you, but they don't care. I know this place is in the hood & people drive in n out of the drive through.. but i am parked right by the window making eye contact with people. They were looking for something and talker to each other they see me, come by the window and walk away don't even ask if i need assistance. Then when the lady finally came to the window to "look for something" i shouted to get her attention & she just looked at me like what... This was like 10 min and it only took 1 min to get my med, sign and leave!!!

My receipt that is totally different then the amount I given her plus she never add the additional cost that was being charged on it.

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3 months ago

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19 days ago

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5 months ago

Excellent staff! They are very friendly and helpful. Very different compare to CVS. I get my questions answered promptly.

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5 months ago

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1 year ago

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1 year ago

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9 months ago

Worse pharmacy. Do not recommend. They tell you they don't have the prescription after texting you the prescription is ready.

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7 months ago

Best services and delivery to all customers at home. All staffs are nicely and pay attention to all customers.

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9 months ago

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7 years ago

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4 years ago

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5 years ago

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5 years ago

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6 years ago

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7 years ago

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7 years ago

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7 years ago

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11 years ago

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11 years ago

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Family P.

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8 years ago

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7 years ago

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8 years ago

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9 years ago

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7 years ago

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9 years ago

Charges 2.50 to pay Edison bills as opposed to other places in Long Beach that are free

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7 years ago

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11 years ago

Excellent service. Ricky has been a tremendous help in everything I need. Would recommend to anybody in the area

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11 years ago

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10 years ago

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11 years ago

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Family P.

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11 years ago

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12 years ago

I go to this pharmacy for long time. They are quick, friendly and their price is very competitive then any chain pharmacy. Great service

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11 years ago

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Review Highlights - Family Pharmacy

“It's like what you used to see in the old movies, when the pharmacist knew every member of your family.”

Mentioned in 5 reviews

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Team always helpful and accommodating. Pharmist works quickly to feel prescriptions if you wait.read more

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Aviva Pharmacy

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Fantastic and caring pharmacy. They will go out their way to assist. My go to for all my…read moreprescriptions. Been coming here for years and the service is consistently high quality.

I really work hard to support small businesses so when my original pharmacy closed down I…read moreresearched around my area and found Aviva. They had great reviews and I figured we could get more attentive service with a smaller pharmacy. Unfortunately, here I am for the third time, waiting for a prescription after calling in three hours ago and being told all my prescriptions would be ready. Out of the four I requested, they had said one they were already working on so it would be ready with the other three. Great! I thought... Lo and behold, upon pickup, three hours later, it was NOT ready and nobody knew why it was just sitting in the queue. Regardless, if I had other prescriptions requested, I'm not sure why they wouldn't complete that one along with the others. Seems like common sense. I used to work in a retail pharmacy so I know things can happen, but this place has just consistently dropped the ball: not following up, not ordering when out of stock, not having prescriptions ready when promised. My husband has also had similar experiences. I just wanted a place that was helpful and reliable. Unfortunately, this is not it. And the customer service is more miss than hit, which only adds to the frustration. After today, I am working on transferring both my husband's and my own prescriptions.

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I usually expect a quick explanation or basic guidance at a pharmacy drive-through, but my recent…read morevisit was frustrating. The staff member assisting me was unenthusiastic and unhelpful. She handed over my prescriptions and just said "sign" with no direction on where or what I was signing. Pharmacy staff should be clear and helpful, especially when dealing with medication pickups.

Dear CVS Senior Management,…read more I am writing to express my disappointment regarding a recent experience I had at CVS Pharmacy. The service I received was extremely poor, and some staff members behaved in an unprofessional manner I spoke with an employee named Imelda regarding my medication, but she walked away without explanation while I was in the middle of speaking to her. I was left waiting without any update, and she never followed up or checked on my prescription. I then asked for assistance from the manager, Jessie, but she did not take the time to properly review my situation. Even though I explained that my doctor had already sent the fax, she told me I could not receive my medication. Her tone felt impatient, and she raised her voice, which made me feel uncomfortable as a patient. Because of this, I had to contact my doctor again while waiting at the store. After they resent the information, the medication was eventually found in the system--but no one had taken the time to check thoroughly before. I ended up waiting about 20 minutes unnecessarily. I used to visit this CVS location often, and the staff was always helpful and professional. It was one of my favorite stores. However, after this experience, I feel nervous and uncomfortable returning, which is disappointing. I hope management addresses these issues, especially since this is a 24-hour location that many patients rely on. I would also like to recognize Liz, one of the pharmacists, who was very kind, patient, and helpful. She clearly explained everything and made sure I received my medication. I truly appreciate her excellent service.

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Family Pharmacy - pharmacy - Updated October 2026

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