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Family Pharmacy

4.1 (29 reviews)
Closed 9:00 am - 6:00 pm

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Friendly staff at Family pharmacy making sure we are fully stocked with cleaning and medicine supplies ensuring we are safe and sanitized!!! #familyPharmacy LBC rocks!!

waited for over 10 min. I am pretty sure they see me & my car. They kept looking at the window like no one is there.

I come here to pick up my mother's medicines.. I usually go through drive thru because its just convent for me. Today , just like every other time. They do not acknowledge you. They see you, but they don't care. I know this place is in the hood & people drive in n out of the drive through.. but i am parked right by the window making eye contact with people. They were looking for something and talker to each other they see me, come by the window and walk away don't even ask if i need assistance. Then when the lady finally came to the window to "look for something" i shouted to get her attention & she just looked at me like what... This was like 10 min and it only took 1 min to get my med, sign and leave!!!

My receipt that is totally different then the amount I given her plus she never add the additional cost that was being charged on it.

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7 days ago

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17 days ago

Excellent staff! They are very friendly and helpful. Very different compare to CVS. I get my questions answered promptly.

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16 days ago

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7 months ago

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4 months ago

Worse pharmacy. Do not recommend. They tell you they don't have the prescription after texting you the prescription is ready.

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8 months ago

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4 months ago

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7 years ago

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4 years ago

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4 years ago

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4 years ago

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5 years ago

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7 years ago

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7 years ago

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6 years ago

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10 years ago

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7 years ago

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11 years ago

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Family P.

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8 years ago

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8 years ago

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6 years ago

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9 years ago

Charges 2.50 to pay Edison bills as opposed to other places in Long Beach that are free

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6 years ago

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11 years ago

Excellent service. Ricky has been a tremendous help in everything I need. Would recommend to anybody in the area

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11 years ago

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9 years ago

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11 years ago

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Family P.

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10 years ago

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11 years ago

I go to this pharmacy for long time. They are quick, friendly and their price is very competitive then any chain pharmacy. Great service

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Review Highlights - Family Pharmacy

same friendly faces, same amazing customer service, Kim, Kerli, and Amy help me with pretty much everything I need!

Mentioned in 2 reviews

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1.9(178 reviews)
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I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

I stopped by the CVS on Los Coyotes in Long Beach around 2 a.m. because my baby was having a rough…read morebout of colic and we had run out of gripe water. I first checked aisle 10 thinking it would be near the children's medication but could not find it anywhere. I went up to the front and asked the cashier, Vincent, for help. His customer service was exceptional. Instead of just pointing me in a direction, he walked with me and checked aisle 13 as well while I explained what I was looking for. As we talked it through, it suddenly clicked for him and he realized it would actually be back in aisle 10 in a different section. He walked me right to it and made sure I found exactly what I needed. At two in the morning when you are dealing with a crying baby, that kind of help means everything. Because of Vincent's patience, quick thinking, and willingness to go the extra step, I was able to get the gripe water and get my daughter settled so she could finally sleep. Truly top-notch customer service and very much appreciated.

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Aviva Pharmacy

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4.5(154 reviews)
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Fantastic and caring pharmacy. They will go out their way to assist. My go to for all my…read moreprescriptions. Been coming here for years and the service is consistently high quality.

I really work hard to support small businesses so when my original pharmacy closed down I…read moreresearched around my area and found Aviva. They had great reviews and I figured we could get more attentive service with a smaller pharmacy. Unfortunately, here I am for the third time, waiting for a prescription after calling in three hours ago and being told all my prescriptions would be ready. Out of the four I requested, they had said one they were already working on so it would be ready with the other three. Great! I thought... Lo and behold, upon pickup, three hours later, it was NOT ready and nobody knew why it was just sitting in the queue. Regardless, if I had other prescriptions requested, I'm not sure why they wouldn't complete that one along with the others. Seems like common sense. I used to work in a retail pharmacy so I know things can happen, but this place has just consistently dropped the ball: not following up, not ordering when out of stock, not having prescriptions ready when promised. My husband has also had similar experiences. I just wanted a place that was helpful and reliable. Unfortunately, this is not it. And the customer service is more miss than hit, which only adds to the frustration. After today, I am working on transferring both my husband's and my own prescriptions.

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CVS Pharmacy

CVS Pharmacy

2.1(126 reviews)
1.5 mi
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Your average CVS. They're open 24 hours including the pharmacy counter. I think they're closed for…read more30 minutes for lunch break. Some shelves are empty and sad looking but they've cleaned up the carpets and aisles since last time I was here. Pharmacies now are q necessary evil.

Dear CVS Senior Management,…read more I am writing to express my disappointment regarding a recent experience I had at CVS Pharmacy. The service I received was extremely poor, and some staff members behaved in an unprofessional manner I spoke with an employee named Imelda regarding my medication, but she walked away without explanation while I was in the middle of speaking to her. I was left waiting without any update, and she never followed up or checked on my prescription. I then asked for assistance from the manager, Jessie, but she did not take the time to properly review my situation. Even though I explained that my doctor had already sent the fax, she told me I could not receive my medication. Her tone felt impatient, and she raised her voice, which made me feel uncomfortable as a patient. Because of this, I had to contact my doctor again while waiting at the store. After they resent the information, the medication was eventually found in the system--but no one had taken the time to check thoroughly before. I ended up waiting about 20 minutes unnecessarily. I used to visit this CVS location often, and the staff was always helpful and professional. It was one of my favorite stores. However, after this experience, I feel nervous and uncomfortable returning, which is disappointing. I hope management addresses these issues, especially since this is a 24-hour location that many patients rely on. I would also like to recognize Liz, one of the pharmacists, who was very kind, patient, and helpful. She clearly explained everything and made sure I received my medication. I truly appreciate her excellent service.

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Family Pharmacy - pharmacy - Updated May 2026

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