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    5.0 (1 review)
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    13 years ago

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    Target

    Target

    3.0(374 reviews)
    1.5 mi
    $$

    ok bros. Today, I…read morewas a space cadet. but I'm a broke space cadet so when I show up with a cart full of stuff and ask to price check half of it, I KNOW am every checkers worst nightmare. I don't care how friendly you are, that's just effin annoying. yes, I have worked retail and understand. I am sorry. I just lost a pet and then went to the dentist for an intense cleaning I wasn't ready to go home to an empty house so.. I went to peruuuz the clearance section. Sometimes things make it into the clearance section that aren't actually on clearance so you have to be kind of careful. With my absolutely stuffed cart seriously... full of stuff, I pulled up to the checkout line. I waited an incredibly long amount of time because the checker was being absolutely delightful to someone who required a lot of assistance. The person in front of me commented to this checker how they have the patience of a God. I was about to say the same thing. I mean, she didn't even look put out. She was still just as friendly and just as helpful with the person in front of me. When I finally pulled up, I explained to her that I needed to be quite careful with what I purchased because I am broke let me tell you she was just incredible. She told me the original price and then discounted price, then explained how much of a percentage it was off Each item on clearance! THEY WERE FAST. She totally understood that I just couldn't buy things unless they were under a certain amount. I felt like I had a teammate --instead of someone making me feel ashamed or embarrassed, or that I was taking up too much of their time. She was fast, polite, super helpful, and incredibly understanding. Andrea, if you read this, you were the friendly person that I needed today and I appreciate you. A rare retail experience with a very rare and precious human. THANK YOU, ANDREA. -Blue haired broke weirdo in your line on Tuesday. xoxo

    I purchased a helium tank online. After picked it up, realized that the tank was defective. I was…read moreunable to select option of return or exchange online, which was already frustrating. Then, when I brought it back, the person handling the return gave me a skeptical attitude as if I was returning it after use rather than because it was defective. The issue was clear: air was flowing out of the wrong pipe, making the tank unusable. This was a product defect, not buyer's remorse or misuse. The whole reason I purchased online was to save time and avoid inconvenience, but instead it created more hassle and wasted time. This was a very disappointing experience, and I expected better customer service and a smoother resolution from Target. Target can do better.

    Photos
    Target - These strawberry ice cream cone kisses were on sale and very sweet, but I loved the cookie crunch inside.

    These strawberry ice cream cone kisses were on sale and very sweet, but I loved the cookie crunch inside.

    Target - Since they're both the same price- I may as well get the organic Candy! Crazy expensive!

    Since they're both the same price- I may as well get the organic Candy! Crazy expensive!

    Target - Target carrying different Momofuku chili crunch. Very tempted to try the hot honey

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    Target carrying different Momofuku chili crunch. Very tempted to try the hot honey

    Best Buy - Mountain View - Baaaaam.... My new series 9 Apple Watch

    Best Buy - Mountain View

    2.7(275 reviews)
    5.1 mi
    $$

    It's a much bigger store than the one in Milpitas. It was extremely easy to find the pick up line…read more Great and very friendly. Especially at the entrance/exit. I told the lady that I had to go here because Milpitas didn't have it. So loyal and caring that I will choose this place if I need something the same day. Well done to the manager. Can see why they are so happy.

    I love coming to the Best Buy, Mountain View location. Located in a small strip mall, this Best Buy…read morelocation definitely has a presence that makes it the focal point for this area. Located literally a block away from the freeway, this location. Also makes it convenient to get on and off if you ever need to go towards the Peninsula or the South Bay. Because it is a retail store, the services are vast and the value can range from medium to higher price points. It has everything from Home entertainment, to appliances, to computing. Literally, it has tech everywhere. This place will get you and your wallet in trouble, if you're not careful, lol. Finally, this is one of the last locations in the Bay Area that actually has a car/ auto installation bay. Meaning anything from speakers, car radios, and even alarms can be installed here. Although, it doesn't have a full staff working regularly in the installation space. The team that does work regularly, are very competent and professional. I do wish, at times, they could be a little bit more engaging. Especially, to customers who are unfamiliar with what the installation entails. but the rest of the store is fantastic and very friendly. As I stated earlier, it's one of my favorite locations to go to, and I will continue to go here if I'm in the area. Heck, I will drive out of my way to go here. Haha.

    Photos
    Best Buy - Mountain View - Damaged box (Aio was damaged as well)

    Damaged box (Aio was damaged as well)

    Best Buy - Mountain View - Looking at TVs, is like choosing A or B at the optometrist.

    Looking at TVs, is like choosing A or B at the optometrist.

    Best Buy - Mountain View - Water damage all the way into kitchen (1" of water!)

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    Water damage all the way into kitchen (1" of water!)

    Best Buy

    Best Buy

    2.9(584 reviews)
    5.2 miWest San Jose
    $$

    I worked with the Magnolia Home Theater team at Best Buy Santana Row for a home A/V project from…read moreDecember 2024 through February 2025. Alfredo Villagomez was assigned as my point of contact. Prior to project payment, communication was prompt and responsive. During installation, I was advised to order more materials than needed (speaker wire, RG6 cables, power conditioner) as a precaution, with the clear assurance that any excess would be returned and refunded by Best Buy. Following completion, I personally returned all excess materials to the store, exactly as aligned with the Magnolia team. Fast forward to today -- it has been over 7 months and more than 15 calls, emails, and messages, with zero response or resolution. Alfredo has effectively gone completely unresponsive. I was advised to escalate to his manager, Austin Nicholson, but it has now been 2 months since escalation with still no acknowledgment or follow-up. This reflects serious organizational and accountability issues. At a minimum, excess inventory should be flagged in their systems -- yet no action has been taken. What's most concerning is the complete lack of ownership or effort to reconcile the issue. This is the first time I've experienced a large national retailer effectively keeping a customer's money without explanation or response. Very disappointing experience from a brand I expected far better from.

    Today, I decided to do something different, change up the pace. Today, I'm in Silicon Valley…read more Today, I'm at Best Buy at Santana Row. I have some personal history with this location. I haven't been back here in a very long time, and it slightly looks different inside. This is one of the nicer Stores, it's Two Stories. I went to pick-up my new Sony - WH-CH520 Noise Canceling Wireless Headphone - Black, I checked Inventory, it was the last one in Stock and in the Case here, so I had to get it. I'm glad that I got it.

    Photos
    Best Buy
    Best Buy - Mangled DVD from in-store pickup

    Mangled DVD from in-store pickup

    Best Buy

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    Central Computers - Entrance

    Central Computers

    3.8(298 reviews)
    4.1 mi
    $$

    I'm not a techie person, but I was glad to tag along with my son to this particular expedition! Lol…read morehe's making his own computer and needed some specialty parts that he could buy, and physically see in person here at this particular location. The different employees at work here were all incredibly helpful in assisting my son on building his computer, they pretty nerdy, but all in the good way! Lol a lot of items were behind the lock cabinets, but there was an employee behind the counter that could quickly come unlock everything. They had their own private parking lot in the back and prices were basically the same as online my son said, unless you were buying us somewhat used item from a private vendor. So yes, I will come here again to tag along with my son since I do not know how to make my own computer, but he does. He loves this place!!

    Came by the other day to pick up a microSD card. Central Computers has 2000s vibes when Fry's was…read morein town. Parking is plentiful in the private lot or on the street. The store is pretty much secured so staff is required to gain access to stuff. Despite a slightly higher price in store, they match prices to their own website. Store inventory is also reflected on the website which is helpful. Staff were wearing uniforms and were friendly. The store was pretty cramped though.

    Photos
    Central Computers - Tech team hard at work with custom PC builds, repairs and more!

    Tech team hard at work with custom PC builds, repairs and more!

    Central Computers - Custom built keyboards!

    Custom built keyboards!

    Central Computers - PC Demo Area: Try out Custom Built PCs or buy it!

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    PC Demo Area: Try out Custom Built PCs or buy it!

    KT Electronics - Keyboard and screen replaced

    KT Electronics

    4.1(551 reviews)
    10.0 miDowntown

    I haven't had too many electronic repair experience but very happy with KT Electronics. Got my old…read morebut can't-find-anymore 3-level touch-sensitive nightstand lamp repaired. It wasn't cheap but super fast and great value. Khuong texted me updates and picked up my calls right away every time. He honestly advised that I just buy a new set during drop-off and after diagnostics. He was very collaborative and addressed all of my questions and concerns. Overall, I found this repair shop very friendly, professional, knowledgeable, and last but not least very accommodating, highly recommend!

    I went to this place trying to get my computer diagnosed and repaired in July last year. The person…read moretold me very confidently that it was the issue of the fan, and the only thing needed was to replace it. Also, they promised a date when the fan would be available, and I believed it. However, when the day came, they said they would need another few days. Using the computer was very important to me, so I got annoyed and switched to another place. At the new place, I was told the issue with my computer was because of a completely different reason, and they helped me repair it smoothly. Glad that the delay helped me avoid further loss with this unreliable KY electronics. Unfortunately, although the diagnosis result was a complete error. I was not refunded for the diagnosis fee. Edit: The business owner replied saying that my job was on May 29, 2024, which is completely false. I wasn't even at the Bay Area during that time. Either he intentionally mixed me up with someone else or simply made up the story. Apparently, I have no point of making up a negative review if being satisfied as the customer, but the business owner has full motivation to respond to negative reviews by making up stories when he cannot reasonably dispute it, and it seems he has been doing it for many other reviews as well.

    Photos
    KT Electronics - Meta/Oculus quest 2 right controller. Analog/joy stick repair.

    Meta/Oculus quest 2 right controller. Analog/joy stick repair.

    KT Electronics - Different components to the iphone. Screen, camera, charging port, speakers, battery, and even water damage repair.

    Different components to the iphone. Screen, camera, charging port, speakers, battery, and even water damage repair.

    KT Electronics - Meta/Oculus 2 Controller repair.

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    Meta/Oculus 2 Controller repair.

    Cupertino Networks - electronics - Updated May 2026

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