My Pixel phone suddenly died. Techloop ordered a new screen and when that didn't solve the problem, because they determined it was ultimately caused by a chip failure, they a) sent the screen back and refunded my money and b) did not charge me anything for i) trying to diagnose and fix the phone and ii) helping me migrate to a new phone I had purchased online. Overall, great service and declined payment for their efforts to repair my phone. read more

My hero! Helped me remove a tiny stripped screw on a Dyson. I didn't catch his name, but he was nice and willing to help. Thank you so much. read more

Not sure what's up with the rudeness at this play. Not a welcoming environment and extreme low ballers. Dude that helped me scratched my brand new phone and stated it came like that when I watched him clean it with his sleeve. read more

Jimmy and hours brother Nabell are really honest people. They share what's the best way in handing my everlooping device that will not boot to my home screen on my phone. Initially we thought changing the battery MIGHT work to bypass, but with no luck. Options remain to send it in a lab to pull my photos from the tiny hard drive, possible for several hundred dollars or hold off until pricing improves. So I'm holding off on it for now. The second reason for me to come in today was to change the battery for my iPhone 8. Took less than an hour. The battery health is now strong again. Thank you both for the excellent customer service!! read more

TechLoop iPhone, iPad, Mac, PC Repair and Sales - August 18, 2022 - IT Services & Computer Repair Near Me - Burlingame, California

Very happy with the results. Friends daughter dropped her iPhone which made it go glitchy. Would not even move on the touch screen. She was freaking out her info would be lost and would have to get a new phone. Was evaluated and repaired in an hour at a reasonable price! Thanks! read more

Stay away at all cost! They demaged my iPhone 11 Max trying to replace a screen. They claim it's not their fault. Extremely dishonest honer.

They did a great job replacing laptop battery. It was quick, very reasonably priced and gave warranty. They're way better than Apple Store!

Great service! Staff was very helpful, very professional diagnostics, great prices, and super transparent, jimmy is a nice guy

I went into the Menlo Park store to repair my iPhone and my MS Surface Pro 7. The technician cleaned out the charging port on my iPhone for free. He quoted a price to replace the cracked screen on my Surface Pro but at the same time gave me advice on the merit of replacing the screen vs buying a new laptop. His advice was totally unbiased and on point. Deeply appreciate the excellent service provided! read more

I went into Tech Loop a year ago and got a phone case for my iPhone. Owner is the best ever. I went in today to get some earbuds and the owners helped me right away and got me what I needed in seconds. I can't recommend this store enough. read more

No matter what I do to my electronics, Hector can fix it. He has worked on my phone, my laptop, my vacuum cleaner!! He is so good and so pleasant. His work is amazing. I can't urge your strongly enough to go see him! read more

Hector is a magician! I thought I had destroyed my phone but he brought it back from the brink. So happy with his work! You should go to him for anything phone/PC related! read more

I wanted to write about this specific shop on Burlingame Ave. These guys are awesome. I've been coming here for all of my tech/IT needs for about a year now and they have always treated me well and have been very fair with their pricing and services. In fact just recently, I needed an extra computer and they worked within my budget and gave me WAY more than we agreed on. I needed a used phone but they did not have any more in stock. Instead of just sending me on my way, the staff gave some insight on where to find phones inexpensively as well as which phones to look for in a certain price range. Sure enough, when I got home and checked and found the phone I was looking for online, I knew how much I needed to pay. So Techloop really goes above and beyond for their customers in my experience and I think thats super important in today's fast-paced commerce. Im so happy with their services and their professional courtesy Im writing this 5 star review to send thanks and let them know that I will be back again. Thank you TechLoop for keeping me digitally safe and secure. read more

Broke both my hdmi and power ports on my NVIDIA RTX 3080 video card. Jimmy and his brother replaced both. Without knowing me they let me walk out of the store without paying. Said that they wanted me to test it first to make sure I was happy. That was their primary concern. My happiness. Not money. When I tested the card, it didn't work. Because I did not order the correct power ports. They re-replaced the power ports for FREE. Even though it was my fault. They fixed the card so quickly I was able to sell the GPU for maximum profit. They replace the hdmi 2.1 port. I tested the 4k 120hz in games which worked great. Actually, the GPU performed better after their repair than when new. Was able to sell the card online for almost $2k thanks to Jimmy and his team. Paid them $200. Offered them more but they would not take it. Best I can do is leave this review to indorse the store. read more

TechLoop iPhone, iPad, Mac, PC Repair and Sales - RTX 3080 GPU. Replaced power and HDMI 2.1 ports. Best service ever! - IT Services & Computer Repair Near Me - Burlingame, California

I'm so glad and super happy I found Techloop to fix my MacBook Pro. This store is very honest and their price is way more reasonable than Apple Store. I'm so happy my MacBook is rescued, and I couldn't appreciate their services more :) I definitely would recommend this local business to anyone who is using MacBook if they need repair! It's so hard to find a reliable physical shop to do computer repair nowadays! I'm lucky. Thank you so much TechLoop!! Thanks Jimmy!! read more

Amazing service. Jimmy has helped me and my friends fixing our Mac laptop ma and iPhones. Apple store will charge us a lot more for something Jimmy can do for less. read more

Here was my experience: My computer was at the shop for over 30 days. I received no updates. No responses to texts (which fine, maybe that's a rule of theirs.) But my phone calls weren't returned either. Even after I spoke with him on the phone and he said he would call me back, he did not. I Picked up my computer in the same condition it was left in. I'm really trying to find a reason to give more than one stars. I guess 2-stars because he's nice? I'm sure he does good work, but How am I supposed to give a business a good review, when for 30 days nothing was done, and there was no communication. read more

I think fixing iPhone screens is just part of Life these days. And I have had very positive experiences there. Even when the new screen didn't quite work.. no issue at all. Tried again and problem solved. It is nice to have a fair and reputable service in our area. read more

I had the worst cracked screen ever! I really needed to get it fixed. Little shreds of glass were coming off of it. Jimmy at TechLoop was amazing! 30 minutes and I had a new screen that was great. Then I asked him to put on a screen protector. He was totally cool with the request. Can't beat the price either. $65 for the screen. $10 for the protector screen. Thank you! read more

Sold my old Mac to Jimmy and he was nice and honest. I recommend this place to sell your devices you no longer need.

My MacBook pro has been fixed fast and I was charged cheaply compared to the apple store. I recommend this repair shop 100%.

Very honest people and very helpful. I strongly recommended. Brought my sons iPhone here that I bought him a year ago and they found the problem and solved it right away. I waited at the Apple store along time and they were not able to help me. This is the place come and fix all your electronics. Thank you guys again !!!! read more

When i went for a run, my iwatch hit a crosswalk post. I thought it was nothing but by the end of the day i bricked my iwatch. I went to the apple store and of course its out of warranty. With no other place the best option was to replace the watch for the later one with the similar spec for 350. When all was lost, Techloop took my watch, and gave me a reasonable price to fix. They were prompt, kind, and did a great job. Works just as expected. Thank you again! read more

I'm not going to go into some huge story about my experience at techloop. All I will say is I found the owner very honest and helpful. He got my MacBook Pro screen fixed for far less than Apple would. He also gave me some items from his inventory for free. I would strongly recommend this business. read more

I went in to fix my IPhone XR screen and the day after it was fixed, I dropped my phone on a carpet from 2Ft high and it had cracked. I know it's my fault but I haven't cracked my phone so easily ever. I went back in and got charged again for the fix. Few weeks later the screen cracked and there was internal problems with the screen also. Blue lights and black spots. Not only that but some of the screen was also coming off from the corner. Not a good glue job. Just spend the extra money at apple don't take their cheap antics.!!! read more

I came to restore data from my father iPhone. I already tried two different places. In one place they couldn't do it. In another place, they'd charge ~1k. Apple store could not guarantee to restore data. This place completely recovered my father's phone, fixed it and at very reasonable price. The seller is friendly. Thanks much to this store. read more

I was really happy to walk into Tech Loop on Burlingame Ave. The staff is knowledgeable, even about my three different models of OnePlus cell phone. I was thinking of getting a screen replacement for my old OnePlus 2, and they were ready to take care of it. I opted not to, and I was still treated completely courteously. I brought a screen protector for my OnePlus 3 with me, and they installed it free of charge. Besides the cell phone services they offer, they had good prices on some nice looking Mac hardware. read more

My iPhone 6 battery was cactus. After checking with other repair shops in the area, I got a great quote and OUTSTANDING service from Jimmy at the Burlingame TechLoop store. Sorted out the phone with a new battery and screen protector with expert care, while I sat, watched and chatted. So impressed with the service quality, I insisted on paying more!! (We all have to support local stores that provide the best service right!). Jimmy at Burlingame TechLoop, thanks mate! read more

They fixed my iPhone 7 mic/speaker. I couldn't make a phone call. It was a circuit board issue. No water damage no hard falls. Just stoped working out of nowhere. I personally visited 5 shops, and this was by far the best honest service. There is a risk to this type of repair but it was worth a shot before buying a new phone, and it turned out perfectly. Thank you! read more

Jimmy was great to work with. I have a 3 year old Macbook pro that needed a larger drive installed and partitioned for Windows. He had it done in no time. The phone support he offered was a welcome service after the work had been completed. Don't hesitate to call these guys- you won't be disappointed. read more

He's actually okay. He was able to fix our computer for 300$ and charged 85$ I believe for getting back photos on MacBook Air which was water damaged. Don't wear makeup if you go here tho, I think they're a little sensitive about makeup since it's against their culture. Girls, flash ur lashes out somewhere else :) read more

Just fixed my IPhone for $79 while having dinner on Burlingame Ave. I dropped it just an hour before and thought it was ruined and time for a new phone. Will use again for next break! read more

Despite some of the lower reviews, I found this place to be efficient and well worth while. They fixed my portable speaker issue so I could still bring them to the beach. =) read more

I don't know what's going on with this place, but something isn't right. Can't understand all the 5 star reviews. 1. Nice guy. 2. Terrible communication and follow through. 3. He claimed "no problem" then couldn't fix the phone, or really say why. Brought a Android phone in that was shutting down. Jimmy says "shouldn't be a problem, almost everything on this is fixable, except for the screen". He wrote my number down on a sticky note and stuck it to the phone. He calls me a few hours later and says the phone is ready. I go to pick it up and it's still shutting down. He then claims it's because I don't have a lot of memory left. I was sceptical, but wiped the memory. Still shutting down. I leave again. I call back and he says they ordered a battery. five days later, I call and when he finally remembers me or found the phone (he always acts like it's been a month since I brought it in) , he mumbles something about it not being worth fixing. Maybe he's better with Apple and Mac's, but you still need to communicate! The rent can't be cheap, but the place is a bit of a flea market. I honestly don't understand how he stays in business, and remember having the same feeling when I brought another phone in a couple of years ago, with the same result. A bit of a surrealistic experience both times! read more

I cannot say enough good things about TechLoop in Burlingame. Many people are under the impression that Apple devices are manufactured to make repair and component replacement difficult to impossible but this is not the case. TechLoop has taken care of every issue we have ever had. They are fast, cost effective and do quality work. This has included (1) replacing corrupted storage on an iPhone 7 (without losing any data), (2), repairing a bricked iPad Pro that had circuit board issues, (3) replacing an old iPhone 7S battery, and (4) screen repair. Thanks to TechLoop our devices have a long life and are performing like new. The only thing forcing us to retire devices is when they start losing support from Apple software updates and app developers. Keep your tech as long as you can, it's good for the environment and good for your wallet. Thanks TechLoop for being my reliable partner in making me feel a little more sustainable in my environmental footprint. read more

So just got my phone screen fixed They price match They have generic iPhone screen replacements for a reasonable price But he needed my passcode 2-3 times to "check my phone was functioning properly" but who needs a fingerprint and passcode that many times unless you're trying to do something??? I say this now though not thinking it before because as he processed the sale he added more tax! Literally trying to charge 12% sales tax Super bothered and the fact he didn't even apologize for the mistake I mean he literally pulled the number out of no where The screen so far looks ok and works but I gave this two stars because it appeared overall he got what needed to be done done read more

Got a new battery for my iPhone here. It was easy and only took an hour. Honest, helpful and efficient service is what I got. I highly recommend giving them a try if your phone is having problems. read more

Went in to buy a new case for my iPad. They sold me a new case and cracked my screen putting on my new case. Then didn't take responsibility. Cost me $100 for a new screen. read more

Jimmy successfully recovered and restored all of the email folders and messages on my i-Mac desktop computer. The recovery was complicated and took extra work and knowledge of software recovery. His charge for the considerable amount of work over several days was modest. I am thoroughly satisfied and highly recommend Jimmy and Techloop. read more

I brought in my MacBook Pro into TechLoop after stopping by a couple other tech stores, and after all of them giving me a "nasty" quote without really wanting to look at my computer, I was very satisfied with the fact that they were not afraid to open up my computer and assess my situation right then and there. I was given peace of mind knowing that my laptop was in really good hands. I am definitely going to come back to this store for any other technical issues, and I recommend anyone who needs help with their tech to come in as well. 100% SATISFACTION GUARANTEED. read more