Robin and his crew were right on time, incredibly efficient, and handled all of our belongings with…read morereal care. The whole process was smooth from start to finish--I honestly couldn't have asked for a better moving experience. I'll definitely be recommending and using Zip Movers again!

Moving with Zip was a great experience. They set me up with a moving coordinator named Dean who…read moredid a great job helping to plan the process and ensure it went smoothly. The moving crew was fast, efficient, careful, and friendly. They handled my fragile items with care and insured that they arrived undamaged. I would definitely hire Zip again.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

I have a few items going into a private home 30 miles away. All My Sons Movers want to charge me…read more$2,500! The other company I am looking at said at most the move would be $700. All My Sons movers should be ashamed.

The person who completed my initial assessment was Diane Linville. The moving coordinator was…read moreStephanie Miller. I have worked with United Vanlines/Perry Moving twice. Once from Indiana to Baltimore City, and the second from Baltimore City to Michigan. The first time I moved with them, the moving coordinator I worked with was very communicative, checked in with me throughout the moving process (including when my items were being picked up), and was conscious of my anxiety levels. The second time I moved, I needed to contact Stephanie to remind her of upcoming deadlines, follow up with her when she said that she would get back to me and failed to do so, and was also unprofessional at times, uttering profanities like "retarded" in reference to the move itself when on the phone with her. What's more is that one of my inventory items never even arrived to me. They launched an audit to find the lost items but came back empty, so I guess one of their workers just walked off with it. The pay out on the audit also was less than half of what the items were valued at. Some of the items that were lost can't be replaced. Like how does something just walk off? You're a moving company that specializes in moving things, and you're one of the most expensive brands in the market with guaranteed service. On a positive note, the people who picked and dropped off my belongings were very professional, on time, and handled everything like glass. Don't think I'll work with Perry again.

Staff is friendly, responsive and easy to deal with especially in accounting, warehouse and…read moreadministration.

Be aware of the following (long term renter). Owner says he can't (won't) negotiate…read more 1. Changing Prices National self-storage companies use a system called "revenue management" to set their prices. At the national storage conventions, owners take classes about how to use this software to increase revenue by raising prices on customers. What is revenue management? This practice is what airlines and hotels use when they quote you a different rate for the same flight or room based on demand. Big storage companies do the same thing, reassessing their prices hourly. This means if they only have one 10 x 10 unit at the moment you check, it might be priced at $200 a month (compared to $100 last week). You can get the same unit at a company that is not using this software for much less. Why are they doing this? To make sure they are charging you the highest price they can get away with to maximize their revenue. 2. Increasing Rent All the Time When you sign a contract with one of these companies, you think that you've locked in a price for the rest of your lease, right? Not true. Almost all contracts in the self-storage industry are month-to-month. This means they can increase your rent at any time with a 30-day notice. National companies increase rent for current customers frequently, oftentimes twice a year. So, a unit you thought would be $70 per month suddenly costs you $115 per month. If you stay a year with that new rate, you'll be dishing out an extra $540 you hadn't budgeted for originally. 3. Charging High Fees National self-storage companies often reel you in with attractive pricing or a special but get you with fees. You may think you're paying only $70 per month, but wait, there's more: Admin fee ($20-$30) Lock charge ($20-$30) Late fees ($50-$60 for more than 30 days late) Deposit fee ($25-$45) Those fees add up, especially if you stay in your unit for a long time. Your bill inevitably ends up being much larger than you initially planned. 4. Ripping You Off with Insurance The big storage companies try to squeeze every possible penny out of you. One of the ways they do this is by requiring you to buy their storage insurance. While it seems like it adds value for customers, storage insurance is just an additional revenue stream for storage companies. Often, the insurance provider is the self-storage company. Other times, it's a third-party provider that gives the storage company a monthly kickback for selling policies. Public Storage automatically enrolls you in its insurance program, and you have to opt-out later to get out of it. They don't even offer good coverage. When you try to make a claim, you'll find the policy is selective in what it covers. Storage insurance is just an easy way for national storage chains to make an extra $15 to $25 per month from you. In fact, most renters have homeowners or renters' insurance that automatically covers items they've put in storage without additional cost. Our experience in managing 5,000 storage units is that it is very rare -- under 1% -- for something to happen that affects the contents of a storage unit. If you wrap your furniture in thick plastic wrap available on Amazon, and pack all your other items in plastic crates with tight lids, you will avoid almost all of the possible incidents that can affect your contents. That effort would eliminate rodent damage, mildew, and water damage, plus protect against absorbing the smell of the unit. The only thing left that could happen is theft. You have dropped your risk to .1%. Let's look at what would happen if you somehow incurred a loss: If you buy their insurance and stay for two years paying $25 extra a month, and if their policy covers the damage you incur, you have paid $600 for the insurance plus the $100 deductible. So you would have to experience over $700 in damage for it to help you. Do yourself a favor and spend $100 on packing supplies and rely on your homeowners or renters policy. 5. Making You Buy Their Expensive Lock Unfortunately, most national storage companies require you to buy their lock for $15-$20 (or more) instead of providing one to you free of charge. You can get the same lock at the local hardware store for $6.

So easy to register online. Spotless 5x7x8 unit, perfect for OOS student at UMD-CP to store larger…read moreitems for summer. Made our end of year move so much easier! Thank you!

If I could give them more than 5 stars I would!!! Moving 2B Better provided me with quality service…read morefrom the quote to loading up my uhaul! After our initial call they came over to give an in person estimate which was around the ballpark of what competitors quoted but they offered a flat fee which I prefer for these kinds of things. They called the day before to confirm and arrived promptly the day of the move. These guys went above and beyond when they kindly volunteered to help me drive the uhaul from the pickup location to my home. Even with this interruption they finished packing my 1 bedroom apartment in 3 hours! They came fully prepared and ready to go. I couldn't recommend them anymore, I've moved many times and never received this level of service!

From the owner: Are you ready to move into your new apartment or home,but don't want to deal with the stress and…read morehassle of the actual move by yourself? At Moving 2B Better we understand that moving into a new space is a very exciting experience ,however it can also be a stressful one. Our goal is to make your move as worry free as turning the key to your new residence. Our guys have all been in the industry for 10 + years and will treat your belongings like gold. We are professional, punctual, and we offer some of the most competitive rates in the DMV area. Please don't hesitate to call or email us to assist you with the next move in your life.

Professional service, kind individuals, efficient and timely service. Would recommend this business…read moreto anyone who appreciates their things being handled with quality and care!

I used their packing and moving services and the packing was terrible. They forgot to pack the…read morebathroom and I had to remind them. After they left I realized they did not pack anything in the medicine cabinet and forgot to pack an entire kitchen cabinet and drawer. They took my formal shoes (beaded and glitter) out of their shoe boxes and dumped them in the bottom of a big box underneath my sneakers and boots! When I went back to clean my apartment I found the pile of shoe boxes they left in a closet. They took dirty clothes out of a laundry basket and packed them with clean clothes. They put ceramic items in a box with other random stuff without wrapping it up. AND, they removed the cords to my TVs and speakers and I haven't found them yet, nearly a week later. I contacted the company to complain and did not recieve a response., I have a marble end table and the top somehow came unglued. One of the crew knew it happened but didn't mention it until I asked why the top wasn't attached. They were just like, oh well. Glue it back.., UPDATE: they did not respond to my emails until I posted this review. I have not heard back from them about this 'investigation.' I have photos of the items they forgot to pack and the pile of shoeboxes left behind hidden in a closet, etc. Not sure how they are 'investigating' on their end.

I had Two Men and a Truck move me recently and the move couldn't have gone smoother! I under…read moreestimated how many boxes would be coming out of my home but the movers DJ and Chris had no complaints. They even took apart and put back together my rather frustrating bed frame. I also was placed in a third floor apartment, not a ground level, but this wasn't an issue at all. It took about four hours, with a stop at a storage unit, as I anticipated and there were no mistakes! I would definitely recommend!

I'll be blunt: fuck this company. I'd give 0 stars or negative if I could. I should've read more…read morereviews prior to hiring these incompetent people. Now, reading the other reviews, I feel like I dodged a bullet in a way. I'm actually flabbergasted this company is still functioning or allowed to operate. I plan to complain to BBB. To preface: I honestly don't even know what location my movers were coming out of. The paperwork was inconsistent. My paperwork listed Crofton, MD, but the individual I spoke with over the phone said they just have their Red Branch location now, so I assumed that's where they'd be coming from. I wouldn't trust any/either of the Maryland locations at all though. I booked a move roughly two weeks ago. A SMALL, very SIMPLE move. Just about 1 bedroom worth of stuff to a studio apartment 30 mins away (Dundalk to Towson). I spoke with Chantel on the phone and she was relatively nice and helpful. I paid a $100 deposit. As the move approached I received numerous calls, voicemails and texts to confirm my move. I confirmed with them over the phone. My new building is a high rise and I had to reserve a loading dock and freight elevator and the reservations are 3-hour time blocks. I blocked off 11am-2pm at the loading dock, informed the movers of this, and they assured me they would be at my place to begin the move between 8:30 and 10am-ish. At 9am I got a call from Two Men and the guy said he wanted to be "really transparent with me" and informed me that he had a "bunch of guys with the flu called out sick" and he would be unable to perform my move today. He asked if I could reschedule my move for 4 DAYS LATER on CHRISTMAS EVE. Are you fucking kidding me??! All my belongings were in boxes, I had slept on the couch because I took apart my bed and moved my mattress (in order to make the move easier for the movers), and I had nowhere to sleep for another 4 nights, nor any clothes, shower items, etc because everything was IN BOXES READY TO MOVE. What the hell?! I had this reservation for 2 weeks!! He then said he could do it tomorrow (so somehow he went from "I can do this 4 days from now" to "I can do this tomorrow" ??). He said he'd do it at a discount. I asked how large of a discount? He said he couldn't tell me LOL Are you kidding me? You're offering me a discount but can't tell me how much, what a joke. Unacceptable. At that point I was 1) running late to my loading dock reservation time, 2) very upset and angry, and 3) had a VERY bad feeling about these movers and no longer trusted anything they said or had to offer me. It was so obvious they were lying blatantly to my face lmao They really think I'm fucking stupid. I don't believe for one second that "all your guys are sick." Boo fucking hoo. Not my problem. Hire more employees so you can cover for the ones who are out sick. I am PAYING YOU to do YOUR JOB! How do I even know your guys are "sick" for real. I doubt they're even actually sick. They were probably just out late drinking the previous night or whatever and called in "sick." Whether they're sick or not is not the point. The point is that I DO NOT CARE, I paid for a service and I expect that service to be carried out. I got so pissed, I didn't even bother to call these idiots back. I am lucky to have some very supportive, very kind friends who stepped up for me and we performed the move ourselves in roughly 4 hours; myself, one man, and my (currently pregnant) best friend. To be clear: my PREGNANT best friend (who can't lift heavy objects at the moment) was more helpful than these ""two men."" Thanks to my friend's help, I completed my move without this shitty company, and I also got my deposit back (after my friend advocated for me and demanded it back). DO NOT HIRE. DO NOT LET THESE PEOPLE LIE TO YOU. DO NOT LET THEM LEAVE YOU HIGH AND DRY. DO NOT TRUST. I truly don't understand how they can expect people to simply reschedule a move the day of. A move is a pre-planned, pre-arranged ordeal. I don't need to explain this but many moves have a time constraint: my time constraint was just a loading dock, but often times people absolutely HAVE to have all their belongings out of a place by a certain day and time or their stuff could simply be thrown in the street. Sometimes emergencies happen and people have to move out FAST (for safety reasons, for their kids, so they can start a new job right away, etc). I'm lucky I wasn't currently in a situation like that, but it's unacceptable for a moving company to cancel on you last minute or not show up when your whole life revolves around your move and your housing situation. I am ultimately so glad these people never touched any of my belongings. My friends and I used our collective strength, motivation, savvy, and hustle to complete my move with one platform dolly and 2 SUV's. My friend said it best: it's a case of "if you want something done right DO IT YOURSELF."

NOTE: Shortly after I posted this review, a Clutter representative reached out to me to apologize…read moreand asked to connect so we could resolve any issues in a quick and fair way. They followed through on this and then some. Within 24 hours, I received a multiple phone calls, an updated claim and satisfactory terms and conditions that more than satisfied the issues I outline below. ORIGINAL REVIEW: I do not write reviews on Yelp, but Clutter unleashed a different beast. I used Clutter for over a year in DC. I had a positive experience with moving my stuff into storage, but they absolutely butchered getting my stuff back. Here's what happened, with accompanying pictures below. - I had wrapped my mattress using a mattress protection bag prior to being put into storage. When I saw my mattress in the storage return from Clutter, the bag had been ripped and a corner of the mattress had been dirtied. - A Clutter mover recklessly wheeled my dresser into the corner of a doorway, shattering a bottom section of the dresser and scattering wood pieces in the hallway that I cleaned myself. - When moving my bed frame into my room, the Clutter mover hit the bed frame on the wall, damaging it. My building said their vendor would charge $200 for fixing the wall. - I opted to store my guitar amplifier, a Fender Blues Junior IV. I loaded the amplifier into a box at the loading dock, placing multiple "fragile" tags on it. I recall a Clutter mover scanning the amplifier into the system. The amplifier did not show up in the system and I did not receive it during my storage return. When I asked for an original itemized list of every item picked up, they did not provide it, instead pointing to the valuation process for assessing my claim. I have every reason to believe they broke the amp or delivered it to someone else. If you are going to use them, then buy the most expensive protection plan if you're going to store valuables. But that would put the price on par with other storage companies that will actually do a job of storing your valuables. TLDR: Clutter is awful. I will never use them again. It's pretty reassuring to see the many others who agree with me. Believe us and use someone else.

I booked this service for storage for a week and then to move my items to a new address. They told…read moreme to make sure that I would be home because I would get charged if they came out and I was not there. I explained to them then I did not get a good phone signal in the basement where I was staying and asked if they could text me and they complied. The day of the move I took off of work waited for them to arrive called the office. Several times was told they were on their way. I let the dispatcher know I was at the pick up and would wait for their arrival. I also explained I did not have a good cell signal, but I would stay there and wait. He said no problem. I waited until 5 PM. I called multiple times was always told the same thing after five. The dispatcher told me that they tried to call me and I did not pick up. I'll let them know. I had called multiple times and said to text me because I did not have a signal. I let dispatcher know I was waiting at the pick up location. To make matters worse, they charged me $259 for a service that never even happened. I disputed the charge with my credit card company and finally got my money back after two months -- only for Clutter to charge me the same amount again afterward. This is unacceptable and feels completely dishonest. I would never recommend Clutter to anyone. They wasted my time, cost me money, and treated me with zero accountability. I'm furious! I thought I'd be saving money and not only did I lose $250. The company that I ended getting at the last minute was a lot more than what I had budgeted for. The only good thing was how it sounded before I gave them my credit card number.