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    Route 1 Self Storage

    3.2 (6 reviews)
    Closed 8:30 am - 5:00 pm

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    7 years ago

    Extremely easy set up process. Mark was very helpful. The unit is in great condition.

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    12 years ago

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    Fort Knox Self Storage

    Fort Knox Self Storage

    3.6
    (9 reviews)

    This is to inform you that we will no longer be parking our trailer at Fort Knox Storage in…read moreColumbia, Maryland. I have reported this to the Better Business Bureau, my insurance company, and to any and all business review agencies like Yelp. I must say that I am leaving now that the new management has created an atmosphere of distrust, dishonesty, and lies. When I first moved my trailer, I was very happy with Donna Strickland managing the property because she was very quick to notify someone if there ever was an issue, concern, or question about my property. Since the new management has taken over, we have experienced property damage that they refused to report. It was only found after we checked on the trailer. We were told that it had been that way for over a year, which is an outright lie. I had been to my property in January 2022 to retrieve items from the trailer and there was no problem at that time. We were then told that we did this, which again was an outright lie. Our property was hit by another vehicle and the management never informed us or took a report from the other vehicle involved. They are now claiming that cameras, which were in place are not working. They are refusing to take responsibility for the damage since they failed to report the incident. They have been dishonest in the handling of this matter and have lied every time I question them about this matter. We were told that a report would be sent to Corporate but that was over a month ago and still, no one has contacted us about this matter. I will be happy to inform anyone that has property at Fort Knox Storage in Columbia, Maryland to reconsider and move it as soon as possible. I would NEVER recommend anyone use this facility until the management has changed. This is 100% a dishonest business and they are 100% dishonest in their business dealings. Thanks, Joanne Wuwer-Saukas

    This storage place is one of the worst. Manager Stephenie is very rude. I f you are planning to…read morerent a storage space, please go some where else.

    Bookstore Movers

    Bookstore Movers

    4.8
    (825 reviews)

    I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

    We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

    Route 1 Self Storage - selfstorage - Updated August 2026

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