We rented a trailer from "Ron". So helpful! The trailer was in perfect condition and completely…read moreready to go when we arrived. Ron made sure lights and connections were perfect. Couldn't imagine a better experience! Thanks!!!

I reserved a unit online. I received a call from Nancy to make an appointment to see the unit. I…read morearrived on time and Nancy was ready and waiting. Nancy was kind, knowledgeable, and very helpful. She suggested other packing items that I might need when moving my items into the storage unit. She helped me stay within my budget and went over all contacts, other costs, and insurance policy. I would recommend Nancy to others. Her service was kind, caring and knowledgable. Thank you, Cynthia

Run Away!!!! Awful service. Building was broken into and they lied about what happened. Went back…read moreone week later and the door to the building was broken and wide open. No one in office on a weekday at 2:30p-closing.

The only reason I'm giving 2 stars because the office staff is always available and responds to…read moreemails quickly. We've been tenants for years...rent going up and up. The place needs some basic maintenance. Our unit is fine enough...supposed to be climate controlled yet things rust and mildew...ok. Lots and lots of spiders and spider webs...again...ok. Rodent poop...not ok. Rodents destroying blankets to make nests under furniture...not ok. When I let the office know...I did not receive anything remotely resembling an apology, but did receive an offer of some bait to leave in the unit. Ummm...no thank you! I do NOT want to lure rodents IN only to have them DIE in our unit! Immediately began looking for a cleaner facility.

I have had one or more units here for about 6 years. Great facility and staff, always friendly and…read moreefficient, easy to work with. They have made several onsite upgrades during this time period, rental rate increases have been relatively minimal. Optional overnight access is very important and helpful to me, and not available at many storage facilities.

This business has gone done since we first came here…read more There is always something broken. The one door was broken about two months ago. This week I noticed the other door broken. Today we arrived the power was turned off the working door. A man was trying to manually open the door with trouble. You would think if you're going to raise prices by $70 a month you would have no broken stuff.

Best decision I've made with storage rental. I was given information about sizes available, prices…read moreand insurance and point of contact at the location. I felt comfortable in making the decision to rent with Storage Mart and I secured the space. During the day of move in, the facility staff practiced MD retail covid-19 practices and I was provided a contract, then it was all explained to me. I signed the contract and started moving in. The facility has 24 hour surveillance, keypad and gate at entry and exit, lighting and climate control at the storage unit, and Space to unload and pickup. There's also ample moving supplies for purchase. I'm completely satisfied with my decision to work with Storage Mart!

I have used different rental companies with my work and personally, all I can say is that the guys…read moreat Rental Works Pasadena are by far the best and customers friendly. I will definitely use them again.

I've been storing my things here now for a few months. It's a brand new facility it's clean the…read moreyoung lady that works in the office are very friendly and very accommodating. The value is great for the money you get 3 months of free rental on certain storage units. There's a truck you can use when you first move in for free I believe she told me within the first two weeks of moving in. Because it is a new facility there's not a lot of traffic when you come. I usually come during the week if I'm off and someone is here before they close at 5:00 if not I come on Saturdays before 1:00 before the person who works here is gone just because it's kind of creepy and if I do have to come while there's no one here working I usually bring somebody with me. Other than that it's a great location it's very convenient to where I live and like I said it's very clean. I forgot to mention that they do have flatbeds that you can use when you come also an app so that way you don't have to Fumble with the keypad you can just put the app on your phone and just scan it in front of keypad and it will let you in automatically without you having to remember your key code.

I've used Go Getters Trucking Service for the past two years and let me just say I've never been…read moredisappointed. Mr. Hager's company helped me move whatever I needed and also went above and beyond when I needed items moved from a POD to my home. During my last move, I was so sick and moving was a challenge. He made sure that I was very well taken care of and that my items got moved to my new place...this was such a relief because I could also focus on my health. Ive used this awesome company to move my nail lounge when I closed down...so trust me when I see a quality business, I'm sticking with them and I hope this review helps you make the right decision as well to try them out!! You won't be dissatisfied or disappointed!! Go Getters Trucking, is my go to for moving!! If you're looking for professional, secure, a get the job done company - look no further! As a woman in the DMV you want relatability and they are every bit of relatable and affordable!

As of October 2023 "Go Getters Trucking Services, LLC" has been a forfeited corporate entity…read moreaccording to the Maryland Department of Assessments and Taxation. This means that "Go Getters" or the principal Mr. Robert Hager cannot enter into any contractual relationship, move furniture, accept money, or conduct any business whatsoever. In fact, no one is allowed to use the designated corporate name, so Mr. Hager's former website (https://gogettersmovers.com/) could be construed as fallacious. On the "Go Getters" contract and this defunct website it is claimed that this "company" is fully covered by insurance. As anyone knows an insurance claim is invoked in case of damaged or missing items. "Go Getters" has two policies. The first policy is a business insurance, but according to an agent it excludes any culpability for any damages or missing items while in their possession and the other policy covers a passenger vehicle -- not the moving truck that he uses. And so the agent for this insurance company also stated that there is no coverage for lost or damaged items. Moreover, the latter agent placed Hager and Go Getters Trucking Services, LLC on the uninsurable list for what we will euphemistically describe as a clerical error. That means that the Department of Transportation was informed and the Go Getters carrier license was revoked. So Hager and his crew cannot engage in interstate moving, and for that matter, in any business whatsoever without insurance. So that means insofar as the DOT is concerned he cannot move a matchbox from Virginia to DC, or even within Maryland because of his forfeited LLC. Not bad work for a family owned business that takes pride in servicing their customers with reliability. Mr. Hager's saga does not end here. Now he is advertising on Thumbtack. He is still using the Go Getters name forbidden by the State of Maryland. But to add to his shallow business tactics he has posted another DOT license number. Additional research confirms that it belongs to a business in Baltimore, but hey, maybe out of the goodness of their corporate heart he was given permission to use this defunct license? In an email exchange with Thumbtack, Jamie of the Trust and Safety Team refused to take action when he was apprised of these facts. It is quite striking that Thumbtack allows people to engage in unsavory activity on their platform. So what prompted me to post this review? He and his crew damaged a number of pieces of furniture including an antique desk and some of our items "disappeared." Mr. Hager refused to respond to phone calls, texts, emails, and letters even though I requested reasonable financial reimbursement. Furthermore, Mr. Hager insisted on cash payment the first day that he and his crackerjack crew arrived, so clients are forced into a corner after days of preparation even though their Yelp and Thumbtack pages claims that he accepts credit cards. Bear in mind this unspecified monetary transaction is a federal offense and so is their gross negligence by not giving a bill of lading. Because his uninsured van is pint-size moving logistics became a nightmare necessitating multiple trips. In retrospect, when you first meet Mr. Hager it could be said that his demeanor smacks of pious affability -- quite a contrast with reality and all his God blessing and other specious responses to customer reviews. And by the way, when he sent me that vacuous contract he underestimated the charges and I had to inform him that I should pay more. Given all this information and this final stab in the back, is that the way an honest person should be treated?

It's very convenient to my home, at just about a mile away. The access hours are good, 0600-2200…read moreevery day of the year. The office manager, Mera, is a total delight. Friendly, welcoming, and helpful, with excellent customer service. What can you say about storage units, really? It was clean when I opened the door for the first time, so that's good. The rolling carts are very helpful for schlepping your stuff in and out, especially if you're not on the ground floor. So why only 4 stars? Well, the elevator is the slowest I have ever seen in my life. There is no climate control, so the second floor is HOT. There are no lights or electricity in a basic unit (don't know about basement or first floor, or maybe you can rent one that has it). The call button near the elevator, meant to call the office if you need help, is turned off. The system is old and apparently caused such a loud racket in the office that it was just deactivated. So if you need help during office hours, you'll be trekking to the office in person. The price is good and there was an incentive for the first month or three months, I lost track LOL. You are encouraged to set up auto-pay, but not required to. I'm happy that everything can be done electronically - save a tree or two! All in all, I'm very satisfied but my "would you recommend it" had to be a maybe. Some folx might really prefer to have the things this one doesn't. For me, it works!

If you want a Great Experience and Excellent Customer Service. Ask for Brain at Odenton…read more Storage. He's always been a Caring and Compassionate Professional Business Man. I've had nothing but a Positive experience for over 2 years. Check him out he will not let you down. He's Awesome