This business has gone done since we first came here…read more There is always something broken. The one door was broken about two months ago. This week I noticed the other door broken. Today we arrived the power was turned off the working door. A man was trying to manually open the door with trouble. You would think if you're going to raise prices by $70 a month you would have no broken stuff.

Best decision I've made with storage rental. I was given information about sizes available, prices…read moreand insurance and point of contact at the location. I felt comfortable in making the decision to rent with Storage Mart and I secured the space. During the day of move in, the facility staff practiced MD retail covid-19 practices and I was provided a contract, then it was all explained to me. I signed the contract and started moving in. The facility has 24 hour surveillance, keypad and gate at entry and exit, lighting and climate control at the storage unit, and Space to unload and pickup. There's also ample moving supplies for purchase. I'm completely satisfied with my decision to work with Storage Mart!

I've used Go Getters Trucking Service for the past two years and let me just say I've never been…read moredisappointed. Mr. Hager's company helped me move whatever I needed and also went above and beyond when I needed items moved from a POD to my home. During my last move, I was so sick and moving was a challenge. He made sure that I was very well taken care of and that my items got moved to my new place...this was such a relief because I could also focus on my health. Ive used this awesome company to move my nail lounge when I closed down...so trust me when I see a quality business, I'm sticking with them and I hope this review helps you make the right decision as well to try them out!! You won't be dissatisfied or disappointed!! Go Getters Trucking, is my go to for moving!! If you're looking for professional, secure, a get the job done company - look no further! As a woman in the DMV you want relatability and they are every bit of relatable and affordable!

As of October 2023 "Go Getters Trucking Services, LLC" has been a forfeited corporate entity…read moreaccording to the Maryland Department of Assessments and Taxation. This means that "Go Getters" or the principal Mr. Robert Hager cannot enter into any contractual relationship, move furniture, accept money, or conduct any business whatsoever. In fact, no one is allowed to use the designated corporate name, so Mr. Hager's former website (https://gogettersmovers.com/) could be construed as fallacious. On the "Go Getters" contract and this defunct website it is claimed that this "company" is fully covered by insurance. As anyone knows an insurance claim is invoked in case of damaged or missing items. "Go Getters" has two policies. The first policy is a business insurance, but according to an agent it excludes any culpability for any damages or missing items while in their possession and the other policy covers a passenger vehicle -- not the moving truck that he uses. And so the agent for this insurance company also stated that there is no coverage for lost or damaged items. Moreover, the latter agent placed Hager and Go Getters Trucking Services, LLC on the uninsurable list for what we will euphemistically describe as a clerical error. That means that the Department of Transportation was informed and the Go Getters carrier license was revoked. So Hager and his crew cannot engage in interstate moving, and for that matter, in any business whatsoever without insurance. So that means insofar as the DOT is concerned he cannot move a matchbox from Virginia to DC, or even within Maryland because of his forfeited LLC. Not bad work for a family owned business that takes pride in servicing their customers with reliability. Mr. Hager's saga does not end here. Now he is advertising on Thumbtack. He is still using the Go Getters name forbidden by the State of Maryland. But to add to his shallow business tactics he has posted another DOT license number. Additional research confirms that it belongs to a business in Baltimore, but hey, maybe out of the goodness of their corporate heart he was given permission to use this defunct license? In an email exchange with Thumbtack, Jamie of the Trust and Safety Team refused to take action when he was apprised of these facts. It is quite striking that Thumbtack allows people to engage in unsavory activity on their platform. So what prompted me to post this review? He and his crew damaged a number of pieces of furniture including an antique desk and some of our items "disappeared." Mr. Hager refused to respond to phone calls, texts, emails, and letters even though I requested reasonable financial reimbursement. Furthermore, Mr. Hager insisted on cash payment the first day that he and his crackerjack crew arrived, so clients are forced into a corner after days of preparation even though their Yelp and Thumbtack pages claims that he accepts credit cards. Bear in mind this unspecified monetary transaction is a federal offense and so is their gross negligence by not giving a bill of lading. Because his uninsured van is pint-size moving logistics became a nightmare necessitating multiple trips. In retrospect, when you first meet Mr. Hager it could be said that his demeanor smacks of pious affability -- quite a contrast with reality and all his God blessing and other specious responses to customer reviews. And by the way, when he sent me that vacuous contract he underestimated the charges and I had to inform him that I should pay more. Given all this information and this final stab in the back, is that the way an honest person should be treated?

Extra Space Storage off Bestgate Road in Annapolis served my storage needs well. Friendly staff,…read moreconvenient location, climate controlled, and very secure are the greatest attributes.

I've been using Extra Space Storage for over 20 years. The…read morepeople who work there are always friendly and the units are clean and well secured. My only gripe is that they get you in with a free month then raise rates within a few months And then keep raising them every few months so for long-term renters the monthly cost is always going up. It irks me that as a long-term renter, I'm paying so much more as a valued customer than someone coming off the street renting for the first time. There should be a long term renter discount.

3 months after renting a unit because I thought they had great rates, they increased my rent to…read morewhat I was paying at Public Storage - I was renting from Public Storage for 10 months and they never increased my rent. I will be moving once again...

I was moving all of my things from overseas and didn't realize how much stuff I actually had, and…read morethey were so accommodating with getting me a bigger unit to fit all of my things. The price is great for the space. They always were able to answer any questions I had regarding moving companies to help me move out of my storage. Really great business!

This facility is absolutely amazing with regards to cleanliness, ease of moving in, maintenance of…read morethe facility, in addition to the knowledge and helpfulness of the office manager Nikky who is wonderful to work with. However...the rate increases are unconscionable and I am extremely disappointed. I moved my things into a 10X15 unit on 6/16/ 2025 for a fantastic move-in special of $110/month. After 5 months the rate increased to $171/month, a 55.45% increase. I was a little concerned, but knew rates had to increase and figured it was still a fairly good price. Six months later, the price increased again to $271/month!! This amounts to a 59% increase over 6 months, and a whopping 146% increase over the course of 11 months!!! My rating is based solely on pricing practices.

Using storage to hold items when consolidating two homes into one. The initial rates were…read morereasonable, but the increases every 6 months are egregious. They're not small increases - this latest one is a 17% increase, saying it's to make it "competitive" with market conditions, but that price is now just shy of DOUBLE what they are currently offering the same unit for online. And it's far higher than what other storage places in the area charge for the same size unit - actually higher than what other places charge for much larger units. The storage facility itself is fine (though finding a dolly when you arrive can be hit or miss), but if you opt to use this place, just plan on leaving within a year or two to go somewhere that is significantly less expensive once they jack up your rates.

The only reason I'm giving 2 stars because the office staff is always available and responds to…read moreemails quickly. We've been tenants for years...rent going up and up. The place needs some basic maintenance. Our unit is fine enough...supposed to be climate controlled yet things rust and mildew...ok. Lots and lots of spiders and spider webs...again...ok. Rodent poop...not ok. Rodents destroying blankets to make nests under furniture...not ok. When I let the office know...I did not receive anything remotely resembling an apology, but did receive an offer of some bait to leave in the unit. Ummm...no thank you! I do NOT want to lure rodents IN only to have them DIE in our unit! Immediately began looking for a cleaner facility.

I have had one or more units here for about 6 years. Great facility and staff, always friendly and…read moreefficient, easy to work with. They have made several onsite upgrades during this time period, rental rate increases have been relatively minimal. Optional overnight access is very important and helpful to me, and not available at many storage facilities.

Been using this location for 4 year. Wade has been awesome. They have accommodated our needs year…read moreafter year. We only need the storage while gone for the summer. Every year we have a new set of needs. We have found the units clean and very reasonable in price. The are easily accessible via our Otterbein location.

Wrongful sale of my belongings despite payment attempt and communication…read moreThis review is for Public Storage - 8228 Belair Rd, Nottingham, MD 21236. On January 26, 2026, my storage unit was sold even though I made repeated attempts to communicate and make payment. I called multiple times that morning and left messages trying to find out the exact amount required to stop the sale. No one returned my calls. When I finally reached an employee named Chrissy, I was told my total balance was $1,000.48 and that they would accept a partial payment of $555.00 to stop the sale. I had the $555.00 available and agreed immediately. While attempting to process the payment, my bank showed a system error, which was later confirmed by my bank as an issue on their end -- not a lack of funds. We attempted the payment multiple times. I also tried using another bank card and successfully sent $1.00 to confirm that card worked, with the intention of immediately submitting the full $555.00 payment on that card. Despite these efforts, my belongings were still sold. On January 27th, I called again and begged them not to release my belongings to the buyer. My bank confirmed that the funds would be fully available on January 28th, less than 24 hours later. I explained this clearly and pleaded with them to wait. My unit contained irreplaceable personal items belonging to my deceased parents, which are the only things I have left of them. I would not refuse to pay knowing that. I was later told Public Storage gave me "two extra days," which is not true. My account had already been closed on the 27th, and my belongings had already been released to the buyer. The timeline does not support their statement. I did communicate. I did attempt to pay. I did everything I could under the circumstances. The lack of compassion, accountability, and honesty shown in this situation has been devastating. In my opinion, this was a wrongful sale, and no one should have to lose their parents' belongings this way.its not like i did have the money they can look on payments history they could have delayed the buyer but yet they lied and said they gave me truth extra days the day my things was sold was on the 26th i tryed to pay it it was a system problem on the bank end the 27th of january i talk to an manager that morning and told the promblem i beg him to hold the buyer up because they said the problem woud be fix the very next day which it was thats the 28th of jaunary i had the 555.00 ready to pay the next morning reguardless of how they do things they seen i was paying not lose my things i beg them and the 28th would have been the extra day they claimed they gave they seen i do pay so why not held that buyer off ...sometimes yall need to give people grace and not be so horrible and lieing on people because they did not give me that extra less then 24 hours

Family run business for many years has gotten my business a few times and I am hooked. The counter…read morelady who i believe is the owner gives great customer service. Their prices are reasonable and turnaround time is really good. There are convenient street parking spots out front and in back. Give the valet a shot. You won't be disappointed.

QUALITY 1-10 =3 VALUE. 1-10= 3…read moreI had a not great experience here once before but the good reviews made me try again. Well when I got there to drop off my shirts to be cleaned and pressed there was a gentleman there that was not happy at all. Claimed they lost his suit. I gave the nice elderly lady a bag containing 10 brand new never worn shirts. I asked for them to be cleaned and pressed. I was a bit shocked 10 shirts cost 43 dollars.. I picked up the shirts 3 days later with hangers all wire tied together covered in a big plastic bag. Today I uncovered them and separated them in horror. 43 dollars to have brand new shirts look a wreck. They have more wrinkles than Ruth Bater Ginzburg. I NEED a few of these shirts in a few days AND need a pair of pants hemmed. What a mess this has become. Do I have them re do them ? And find a new competent cleaners or wash them and iron them myself. They cant be much worse. Wow What a TOTAL disappointment. Won't happen again. Shame on me. Gave them a seco d chance and Im so not impressed. ALL the shirts have pressed in wrinkles. Some have shiny spots from over heating. These were ALL brand new shirts. What kind of crack pot operation lets this lack of quality pass thru their doors.