Honestly I was going to do business with them but I found their prices to be outrageous I lived at…read morethe time in Gwynn Oak MD 21207 and I was going to be putting a couple of plastic containers about 4 total and about 4 additional boxes too which everything was downstairs ready and packed up to the storage unit that like 5-10 minutes away ( NO FURNITURE) and the set price was 400.00 that's outrageous I actually was able to find way cheaper option I understand that they're a business but that's ridiculous for the distance and the number of idems I was requesting to be moved so in spite of the professional conduct which was good unfortunately based on my review in full I can only give this business 1 star ...

When looking for movers I knew Yelp wouldn't STEER me wrong. It was easy to request a quote from…read moreseveral Yelp guaranteed moving companies then communicate with a few to get the best rate. Charm City Movers was professional from start to finish. I completed a Moving Quote Request on a Saturday, and they called me on Monday with some questions. Andrew was very friendly and professional. My move included moving furniture from White Marsh to Mount Washington, with a stop in Timonium to drop off and pick up more items. A three stop move with lots of stairs at each location was quoted at $750. This was reasonable since I had anticipated spending about $1,000. Their window for a Friday move date was between 10-12. They called when they were about 20 minutes away and met me promptly at 10 AM. Four guys in a huge truck arrived and got right to work. Within half an hour we were on our way to the second stop to drop off a bed and retrieve the rest of the furniture. Off we went to the third and final stop to unload everything. I was nervous about large items fitting up a narrow stairwell, but the guys assured me that if I had measured right, they would have it all fitting in the apartment in no time. That they did. When everything was unloaded, the driver went over the listed items and made sure everything on the list had been moved and put in the apartment. The price quoted was the price I paid, and they were done in exactly two hours. I tipped each guy in cash and felt a huge sense of relief when they drove away - knowing moving day was successful and complete. Great customer service and fast and efficient movers.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.

A great experience from beginning to end. We moved 3 years ago and went with another company after…read moregetting a quote from Doyle because the other company was slightly less expensive. That was a big mistake. This time I went right to Doyle. You get what you pay for, my friends. Ryan, the owner, was very responsive and we made an appointment to do a video walk-through of our condo. We did the walk-through, he asked a lot of questions and then he promptly sent an estimate. We have a lot of things so it took five guys and two trucks. The crew leader contacted me the day before to confirm the details and they showed up promptly the day of. They were incredibly friendly, fun, and energetic the entire time. And very polite. They treated all of our things very well and didn't have a problem moving any of the weird odds and ends we couldn't find a way to pack. When we arrived they put everything in the new house where we wanted it and even though we could tell they were suffering from the extreme heat and the weight and amount of our things, they never lagged or complained. They put the beds back together quickly and correctly as well as the dining room table. I'd be in hospital if I had to move all my stuff. At the end, the crew leader went over the paperwork, explained all the final charges line-by-line, and took payment. Very professional. We could not be happier. They were a great crew of guys. Ryan has a great company and I couldn't recommend them more.

Do not ever use this company. I do not know how well they move people, but their practices border…read moreon harassment. After we listed our home for sale, I started getting incessant texts and phone calls from them at my UNLISTED phone number. When I asked how they got it, I was told it was in the MLS listing! That is an obvious lie and very easy to disprove, and yet they thought I would believe them. I have also gotten multiple pieces of physical junk mail from them. I would rather move all my furniture myself than hire this company.

If I could give zero stars, I would…read more Hired to do a job of moving me in. Refused to do that job. Thems the facts. Story: I had to hire new movers on the day of my move, because they refused to get their truck certified by Uhaul to drive a double box trailer. They also refused to me, to do three trips with single boxes, because it's warm out. Then, when I drove to the Uhaul location to solve this issue (which I did in less than 5 minutes of arriving) they drove away to do another job. Sorry, not sorry, I fired these incompetents. Hire someone else. Avoid this company. Now that I posted avoid Move Logic on my community group, others are stating they had the same experience. Avoid avoid avoid.

I requested a call back but no response. I guess with the 2.9 rating business is booming.It tells…read moreyou a lot about the owner and how he conducts business.

Used hit movers to move in Feb 2023 and it was easy, seamless, and efficient. I have no complaints…read moreand highly recommend this business for your next move. Marvin is so kind and attentive. 10/10.

The Hit Movers crew is a lovely group of individuals. They are professional, kind, dependable and…read morethoughtful. They successfully moved our home from Baltimore to Montana in the span of 4 days which is an astonishing turn around time, but very much appreciated with kids! I cannot recommend this group more highly.

Right on time. The guys were professional and so helpful. Asked questions when they were unsure of…read moresomething. I appreciated that. Knew what they were doing and did it well! Great price too! Would highly recommend!

Just amazing! I highly recommend them. Very punctual, super…read morefriendly staff, try them out for yourself.

I moved into my new place yesterday and had the pleasure of meeting Carlos and Jonathan. They were…read moreabsolutely amazing, from the time we met to the time they left they handled me and my items with care and professionalism. They kept me informed throughout the process and were extremely trustworthy and personable, especially when I had to run out of the house to handle something leaving them alone and when I ended up having more items than originally planned for the move. I am extremely happy with the results and will definitely be using and recommending them to friends and family in the future. Thank you Carlos and Jonathan for your help! Overall, my move was a little over $800 (took about 5 hours with 2 movers for a local move from a 3-story townhome to a 2-story condo ) and I gave a generous tip considering the amount of work they did. Services: Furniture disassembly and reassembly, small furniture moving, wrapping pictures, mirrors and frames, moving storage boxes.

As I read all of the overwhelmingly positive reviews, I have to wonder how I could have had the…read moreexperience I had. Could I have avoided the stressful outcome I endured by just asking them upfront if they would move all of my boxes? If they would stay on the job until it was finished? It may sound silly to ask this of a moving company, but read on. I'll start by saying that the three men who handled my move were mostly professional and careful for the eleven or so hours that they worked. Also, I significantly underestimated the number of boxes I had to move. Serena was very helpful when I initially contacted the company. I provided an inventory of my belongings and some photographs and she worked out a quote that was agreeable. On moving day, her team showed up on time. They were all personable and receptive to my requests. By early afternoon, the moving van was filled up ... but there were still about a hundred boxes in the old house. Suppose the new house didn't have enough room for everything? I asked if they could help me take the remaining items to a storage facility. They pointed out that by the time the van was unloaded, regular offices hours at those facilities would be over. The new house was about a 20 minute drive from the old house. I left in my car and the movers left in their van at around the same time. I arrived at the new house expecting them to be right behind me. For quite a while, they didn't show. I tried calling them but they didn't answer. After about 45 minutes, they arrived. They took a break for lunch. That's fine. Why didn't they just tell me? I labelled each of my boxes with the name of the room where I wanted it to go. For the most part the movers put the boxes in the correct rooms. However, the next morning I could not locate my toothbrush, razor, and a number of other items so I had to purchase replacements. They also dented a wall when moving the couch. They compensated for this by deducting a credit from my total bill. Sometime between 7:30 and 8:00 pm, the men had finished unloading the moving van. The boxes were distributed fairly evenly throughout the house and there was still free space remaining in each room. The team leader started preparing my bill, so I thought they were done for the day. I settled the bill and anxiously tried to figure out how I was going to get the rest of my boxes moved. Was I going to call another moving company? Rent a cargo van? Over the next week and a half, I made ten trips, usually after work, from my old house to the new one, squeezing as many boxes as I could into my little sedan. I finally got the last of the boxes moved. Not fun for an old guy with a bad back. The entire episode left me exhausted and wondering if somehow things could have been handled better. A few days after completing the second stage of my move (and nearly two weeks after the first stage) I received a voice mail message from Serena. She wanted to know how things went. She already knew there had been an issue with me having too many boxes for one trip because one of the movers had called the office on the day of the move to advise her. In her message Serena said that the office was currently closed for a holiday but that I could call her on her dedicated line. Unfortunately, she didn't realize that her line had been switched off for the holiday and was not accepting messages. A day or two later we did manage to connect. Serena was careful to ask me just a few general questions so as to avoid suggesting that anything had been handled improperly. At the same time, she wanted to know what had happened and what options, if any, I was given. I eventually told Serena that none of the movers offered to make a second trip to collect the rest of my boxes and I believed that was because they did not work after 8:00 or 9:00 pm. Serena assured me that sometimes they worked past midnight. They keep working until the job was done. Except in my case. She also agreed that the three men could have moved the last set of boxes within 90 to 120 minutes. Serena told me she would discuss the matter with the movers and get back to me. But I never heard back from her. I still don't know what to make of this entire affair. I work in customer service and I use all of my resources to ensure the all of my clients' needs are fulfilled. That's what they depend on my for. Of course, if I knew there was an option of making one more relatively short trip to complete the job, I would have gladly taken it. The company would have gotten more money, the movers would have received larger tips, and I wouldn't have faced the ordeal of moving a hundred boxes a dozen at a time by myself. Ouch!

A few years ago, I was very sick and in the hospital for three months. I was separated from my…read morehusband but we were still best friends. I had purchased a condo in his building in order to be close and cook and look after him. I was slowly getting better but he was much older than me and had many health issues, including being almost blind. I had had all my belongings moved from Potomac, MD to my new condo at the Risteau. I had been staying at my ex-husband's place in the same building while I recovered from multiple surgeries. I monitored the delivery of my boxes and furniture from Potomac. Everything was fine, so I went to my husband's unit to sleep. I woke up in the middle of the night, having tremors. My husband freaked out and called the ambulance. Turns out I had kidney failure and stayed in the hospital for a week while they solved the problem of a blocked ureter. More surgery. My husband knew I had to put together all the stuff in my new condo and organize. Clothes folded and hung up. Books shelved. Kitchen completely organized. Furniture situated. Family pictures and knickknacks appropriately displayed. He called you! He had a personal friendship with you. I came home from the hospital and was shocked! My new condo looked like something from a magazine. Sweaters folded so perfectly, the way they look in fancy shops. Kitchen perfectly organized. I started crying. I had been sitting in the hospital wondering how in the world I would get up the strength to even unpack one box. Fletcher and these wonderful women made me forever grateful. I told him it was probably one of the very best things he had done for me in 26 years! He passed away not too long after and I was never able to thank you for all you did for me. This is the best little company on the planet. I love you! Tracey Hall

Next Step Baltimore supported me and my family through two moves. They are the kindest, most…read morecaring people I have ever met. They provide excellent support every step of the way. Outstanding work -- all away around!