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    CubeSmart Self Storage

    4.3 (12 reviews)
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    1 year ago

    The customer service here is amazing. I would definitely recommend this place to others

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    10 months ago

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    9 years ago

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    10 years ago

    Helpful people. Clean facility and the price is right. Would give 5 stars if checking out is just as easy.

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    Ask the Community - CubeSmart Self Storage

    Review Highlights - CubeSmart Self Storage

    Dre at CubeSmart Self Storage (Store #0569) in Elkridge, Maryland is incredibly professional and efficient at his job.

    Mentioned in 2 reviews

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    Clear Moving & Storage - We take pride in our low low low damage rate

    Clear Moving & Storage

    (14 reviews)

    TERRIBLE, TERRIBLE, TERRIBLE customer service and disrespect. If I could give 0 stars, I certainly…read morewould. To preface, I never leave bad reviews, usually just shrug it off, but this experience made my blood boil. They ruined my furniture, and I contacted the owner (Rodney) to report it. He had the audacity to flip it on me stating that I ruined my furniture, not his company. He undermined my concerns and completely brushed it off. Acted as though he couldn't be bothered. What a grand way to run a business. He asked, "I guess a better question is how do you know the movers who brought this to the storage unit (before his guys) didn't damage the furniture?" I said, "Because I moved them the first time and they were not ruined." He then proceeded to say "If you never took the blankets off to inspect in storage how could you be SO sure they weren't damaged?" EXCUSE ME. Because it's my furniture and I pay attention. My belongings weren't damaged by me, and they know it. To top it all off, they're not on the Better Business Bureau to file a complaint - how convenient... not. They take your money and will do anything in their power to 1. not take the blame, and 2. not give you the money you deserve back. I beg people not to use this company; the management is despicable.

    I don't usually leave reviews, but I had to share how amazing and easy my move was with Clear…read moreMoving & Storage. From the moment I reached out for a quote, their customer service was prompt, friendly, and super helpful. On moving day, the guys (Makarios & Ray) ... there my guys now lol.. showed up right on time, handled everything with care, and worked efficiently without cutting corners. They were professional, respectful, and made what could have been a stressful day feel completely manageable. My furniture and boxes were delivered in perfect condition, and they even helped me with throwing out a few things without me having to ask. I truly felt like they went above and beyond. I would absolutely recommend them to anyone looking for a reliable and stress-free moving experience. Thanks so much ! #1 MOVERS !!

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (40 reviews)

    We had an excellent experience with this company for out move from the Baltimore area to northern…read moreVermont. From a most immediate call back when we were looking for quote; to the video walk though where we were given a couple of different options for the move; to the move itself. On loading day seven guys came and were done with our very full house within about 4.5 hours. Three days later (it was our request to delay delivery and unloading) four of them met us in Vermont and within 6 hours had unloaded everything to the locations in the house that we requested. They were interesting, funny, dedicated, and hardworking. We would highly recommend them and would use them again.

    If I could give a zero rating, I would. This company is a complete scam!…read more I booked my move two weeks again for a move tomorrow. My friend and I live in the same complex and moving to another unit across the parking lot. So, we need her place and my place moved into one space. We have packed everyone up and though we were ready to go. They called me to confirm my move today and spoke with Chris. We went over the items and then the price. He even threw in a free kitchen packing kit and said the guys would help. Cool. He also gave me discount and I was happy. Kion calls me an hour later asking me to confirm the move. What? I spoke to Chris. We go over things and he tells me we are good to go. I am emailed a confirmation and then see a different price. I call back and speak to him again and he says, oh, that is an estimate but we would be done before that price. Then, I get a call from Mike. He wants to confirm my move and inventory. What the heck? He says his notes are confusing so he wants to check. We go over things, AGAIN. He then tells me that it sounds like more work so, he is going to send 5 guys instead of the original 2 guys and a truck because it's gonna be a big job and that it would take 9-12 hours and double the price that I was told. Umm, what? For a 2 bedroom apartment?? He tells me I can speak to his general manager, Kion. I literally confirmed with him before! I literally start crying because I am already stressed from preparing to move in a timely manner before the 31st. Kion and I speak again and he won't even let me get a word in and trying to say that the numbers Mike estimated are correct and that there is no way it wouldn't be a full day job. I cancelled, he says he will return my deposit and then transfers me to customer care where the guys asks me what can he help me with? You tell me, sir. He hears me out and says he need to speak with Kion to get his perspective and will call back. No one has called. Lesson learned to NEVER USE THIS COMPANY.

    Perry Moving & Storage - Welcome to Perry Moving. "The Best Move You Will Ever Make!"

    Perry Moving & Storage

    (77 reviews)

    Best Moving Company EVER! I scheduled for Steve F. to come out and provide me with a quote for a…read morepack and move. He was timely and very professional. The day of the move, the movers showed up early but it worked out. David A. and crew got the job DONE!!! They were about their business taking great care with packing and securing my property. Due to some unforeseen circumstances, I had already packed my master bedroom and later completed the kitchen/dining room. Therefore, they completed the remaining three (3) levels and did a FANTASTIC job. I've never experience such experts with great customer service. The last movers I hired, dropped a case of Cooperhawks Wine and never replaced it. I would highly recommend this company, if you are looking for quality service. The pleasant surprise was that since I had packed some of my rooms, the quote went down because the Time & Material was less. So glad that I took the recommendations I received on Perry's, and decided to contact them.

    The person who completed my initial assessment was Diane Linville. The moving coordinator was…read moreStephanie Miller. I have worked with United Vanlines/Perry Moving twice. Once from Indiana to Baltimore City, and the second from Baltimore City to Michigan. The first time I moved with them, the moving coordinator I worked with was very communicative, checked in with me throughout the moving process (including when my items were being picked up), and was conscious of my anxiety levels. The second time I moved, I needed to contact Stephanie to remind her of upcoming deadlines, follow up with her when she said that she would get back to me and failed to do so, and was also unprofessional at times, uttering profanities like "retarded" in reference to the move itself when on the phone with her. What's more is that one of my inventory items never even arrived to me. They launched an audit to find the lost items but came back empty, so I guess one of their workers just walked off with it. The pay out on the audit also was less than half of what the items were valued at. Some of the items that were lost can't be replaced. Like how does something just walk off? You're a moving company that specializes in moving things, and you're one of the most expensive brands in the market with guaranteed service. On a positive note, the people who picked and dropped off my belongings were very professional, on time, and handled everything like glass. Don't think I'll work with Perry again.

    McKendree Moving & Storage

    McKendree Moving & Storage

    (3 reviews)

    Well, this review was going to be a three star experience. However, when one of the movers stole…read moreabout three items from me, as well as damaged my new "turn key" house, it become a one star event. Since, I denied claims coverage, because frankly my whole moving ordeal was a lot more than expected, I had my claim denied. Excuse me, was there a way to re-obtain claims coverage? No. Did I ask for the mover to swipe a fave purse and a compilation CD of a well liked band? No. Because of these reasons, I would highly recommend potential clients to explore other moving companies.

    This review is long overdue and I'm surprised there are no other reviews. After many nightmarish…read moredealings with shady moving companies, it's natural to be apprehensive about the next one. There's always some catch, whether it's the quality of the movers or some hidden policy in the fine print that you always miss until it's too late, and received 3 bids. We didn't have high hopes and was prepared for an unmarked, late truck to arrive on the day of our move. It was ultimately our great interactions with their office (Jason and Matt) that made us decide to choose McKendree. The movers Kenny, Ronni, Tim and Antonio arrived promptly as stated. They were efficient, professional, patient and NEVER complained. Never...even hustled through 100 degree heat, rarely taking breaks. It was obvious these were not subcontractors - they knew what they were doing and maneuvered bulky furniture (eg piano) strategically and carefully. This was the most efficient and easiest move and I can't thank them enough for making what is usually an extremely stressful day less so. We know exactly who to call next time...thank you McKendree - keep up the great work. You value your employees and company and it shows through your customer service!

    CubeSmart Self Storage - selfstorage - Updated September 2026

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