I've rented 2-3 times from this location since I've lived in Laurel and never had an issue. Each…read moretime it's a smooth transaction and you are in and out the door within 15-minutes. The staff is always friendly and laid back. They don't seem to have the high volume of other rent-a-car places so they can concentrate on each customer. I would certainly recommend this place next time you need a car rental.

From the owner: Daily and Weekly Rental of Passenger Vehiclesread more

Got my propane refilled here getting ready for all the grillin I am gonna be doing the rest of the…read moreSummer. Decent price compared to switching tanks. The fill up was pretty quick. The store was pretty busy, but they were able to fill up my tank without too much of await. I will definitely be returning here for my propane refill needs for grilling. I can not comment on the actual truck rental service, but there were a lot of trucks at this location and a ton of boxes. So it looks like it would definitely satisy all your needs that U-haul is known to offer.

Pick-up on a Friday, gave us a truck with a broke side mirror, got a 2nd one told us it was full of…read moregas. It wasn't. Returning the truck, was a nightmare. Couldn't get into the lot. They are cleaning the trucks where you return the trucks and they were behind. So returning on Saturday creates a backup onto Rte 1. My husband made a way into the lot. Gave the keys to someone and they gave him a receipt. We got charged for 2 days not one and we returned it full of gas-no credit. Won't use this location again.

"I must admit, I was initially quite skeptical about renting from Nextcar after reading some…read morenegative reviews online. However, my actual experience turned out to be completely different and thoroughly positive! From start to finish, the service exceeded my expectations." Garry Bastien

Hi. I just wanted to say it was a pleasure renting a car through Next Car! It was very easy to…read morecreate the rental in the app. It was a terrific value for a weekend trip! The car, A Nissan Versa, was great on gas and very roomie. The associates I worked with were quick to help me with the insurance part of my rental. Got in and on the road in no time. Dropping off was even easier. I was worried about the toll but that was taken care of when I dropped off the car. So easy and very budget friendly. Can't wait to do it again. Karen

Malcolm S reached out to make sure everything was handled properly. Great gesture! I'll be sure to…read morereturn here for future rentals. Thanks!

A few weeks ago, on February 18, 2026, during a severe winter storm, I stopped at Penske Truck…read moreLeasing to fuel my tractor. Road conditions were terrible, and like every driver out there that day, my truck was covered in dried salt and grime. The salt buildup was obstructing my side windows and mirrors to the point that my visibility was significantly reduced. While in the fuel isle, I noticed posted signs listing multiple services offered -- one of which clearly included window cleaning. Because visibility is absolutely critical when operating a tractor-trailer, I politely asked the fuel isle worker if I could have my windows and mirrors cleaned. I was told they did not have a window squeegee available, so he couldn't do it. That response was frustrating enough. If you advertise window cleaning as a service, you should have the most basic tool required to perform it. A squeegee is not specialized equipment -- especially at a truck facility during winter when salt buildup is guaranteed. Trying to resolve the issue, I called the service side and asked if someone could bring out a squeegee so I could get my windows cleaned. While on the call, I overheard someone say, "I won't have my guys climbing up on a truck to clean windows -- it's too cold outside." That comment was both inaccurate and unacceptable. The window squeegees used at truck stops have long handles specifically so no one has to climb onto a truck. There was no need for anyone to climb on anything. More importantly, refusing to provide an advertised safety-related service because it's "too cold" is not a valid excuse -- especially in the transportation industry. Drivers are expected to operate in snow, ice, and freezing temperatures. We don't get to refuse to work because it's cold. Visibility is not optional when driving an 80,000-pound vehicle. Mirrors and side windows are essential for safe lane changes, turns, and backing. Reduced visibility creates serious safety risks not only for the driver but for everyone on the road. If I had left that facility and been involved in an accident due to obstructed visibility, that raises serious liability concerns. I made a reasonable request for a clearly advertised service directly related to safety, and it was denied. This experience showed a lack of preparation, poor customer service, and a troubling disregard for safety. Don't post signs advertising services you're not willing or prepared to provide. And "it's too cold" is not an acceptable reason in this line of work. Very disappointing experience.

If I could give zero stars, I would. :)…read more I reserved a 16-foot truck from this location approximately ONE MONTH in advance for an 8:00 AM pickup on moving day. The night before my reservation, I even received an email directly from Mark Sokol at Budget of Laurel saying, "We look forward to seeing you tomorrow!" I arrived at 8:00 AM the next morning and...they didn't have my truck. I stood there for about 30 minutes while they made phone calls trying to figure out where the truck was, why it hadn't been returned the night before, and whether it was coming at all. Meanwhile, the mover I hired was already waiting for me at my storage unit. I eventually had no choice but to leave and scramble to find another truck that morning. I ended up paying approximately $400 more than my reservation for a last-minute U-Haul AND an additional $100 to my mover because he had been waiting due to the delay. If you know the truck isn't there, CONTACT THE CUSTOMER. Especially when someone from your location literally emailed me less than 24 hours earlier about my upcoming rental. But somehow, it gets better: three days later, at 3:31 AM, Budget Truck Rental attempted to charge my credit card $150. Capital One thankfully declined it and asked whether I authorized the purchase. I did not. I never received or rented a Budget truck. I showed up for my reservation and Budget failed to fulfill it. I would never trust this location with another move.

A total shit show - reserved a 12' truck, but only 10' available when arrived. They dont guarantee…read moreyour truck size will be there - but they did not let me pay for the 10' which was cheaper. claiming "cant change reservation day of". The truck has a "check engine" light on but agent said this is "NORMAL" and the light should be on. Im driving 1,500miles so keeping my fingers crossed. anyway - what a horrible company and customer experience.

On 17 April 2024, I entered the Enterprise Truck rental at 13605 Baltimore Ave Laural, MD 20707. I…read moreasked the agent, Garrett Gravanda, if he had a reservation for a box truck (which ultimately had a license number 4FA1383 MD). He confirmed he did; I asked if he showed that I had already paid $601.21 toward renting the box truck. He said they don't take money ahead of time. So, the money I had paid was apparently to a scammer impersonating Enterprise--although I had the reservation there which seemed odd. Garrett Gravanda decided he was going to start over with a new reservation. I asked if I was still going to get the unlimited mileage I was quoted, he said no, they charge $ 0.29 per mile. My son, my additional driver, asked if we could use his company's discount code to get a better price. Mr. Gravanda found the code in their data base and said he could give us a $ 0.19 per mile rate. We agreed on that rate and Garrett Gravanda told me to drop off the truck to the Enterprise location at Coors Blvd, Albuquerque, NM when we completed our trip. I was instructed by Garrett Gravanda that the truck had 3/4 of a tank of fuel, and to drop it off with 3/4 of a tank. I asked about the amount of Diesel Exhaust Fluid (DEF) in the tank, appearing to be about 3/8 full. Garrett responded that I just keep the receipts for the DEF and I'll be reimbursed. On 24 April 2024, I returned the truck to Enterprise in Albuquerque, NM as instructed with 3/4 of a tank of fuel. The agent, Bryan Clark, told me it passed his inspection and that the Laurel, MD location would need to close out the contract. At that point I saw some discrepancies in the bill. I explained that I was not being charged $0.19 / mile (as agreed) and I was supposed to be reimbursed for the DEF (after presenting 2 receipts for DEF) and that was not reflected in the bill. When I dropped off the truck I was told the GPS tracker on the truck provides Enterprise with the number of gallons of fuel in the tank (which doesn't make sense since a tracker provides position not fuel-level), this resulted in another illegitimate refueling charge for 1.7 gallons at $6.05 per gallon. I called the Laurel, MD Enterprise office and spoke to Danielle Johnson, the branch manager, and she told me she was expecting the truck to be returned to Laurel MD. I told her this was incorrect and that we had informed Mr. Gravanda (in Laurel MD) where we were going to drop off the truck and he agreed. She got Garrett Gravanda on the phone who denied any knowledge of dropping off the truck in Albuquerque. Danielle Johnson told me she would call me back later that day or the next day (24 or 25 Apr 2024), but she never did. Upon not getting any further communication from Danielle Johnson, I decided to look at my charges on my credit card; I noticed I was charged $811.20 by Enterprise on 24 Apr 2024. With no communication from Enterprise, I had to assume this is the final charge. On 7 May, my son received a notice from his employer stating Enterprise claimed he had rented a box truck using my son's company charge card for the amount of $841.47. My son did not rent a box truck, nor did he provide his company card to be used for payment. The only explanation we can determine from this is that when my son showed his ID to confirm that he qualified for a discount, the Enterprise agent stole his number and used it to make a claim. This is fraud! I travel 3 months out of the year and rent vehicles on a regular basis. I have never had difficulty with a rental company, prior to this. I will NEVER rent from Enterprise again.

The staff is super- helpful and kind. Plus, the cars are SO clean! Best enterprise experience I've…read morehad. Thank you!

Only place to ever buy a truck or have your truck repaired ! Pat and staff are amazing . We buy…read moreall our trucks from these guys . They 100% stand behind what they sell and service. Great to do business with !

Always kind, professional and quick! BTR has services our fleet for several years and we always…read morehave a great experience. Pat, Amy and Richard are always there in a pinch. Great company to partner with.

I needed a move done in less than 48 hrs and they responded promptly. They were communicative…read morethroughout the whole move and went above and beyond what I expected. My property was cared for and handled well. I would absolutely recommend them again and will be using them in the future! Special thanks to Ana who made this very seamless for me. Cheers, JW

The guys arrived early to our apartment and they were moving us into our new place within two…read morehours. I think they were finished under four hours. Dimitri and Ethaniel were awesome! Everything was handled with care and co sideration. Quick and efficient. 10/10 would definitely recommend.