I used Lend A Box for my last move from DC to VA. The last time I moved prior to this, I did the…read moretypical buying boxes from Home Depot and after putting those all together and then discarding them there was so much waste, and time wasted. Ordering and scheduling delivery of the crates was super easy. They were great to pack and worked with our movers. My only complaint was that my delivery and pick-up times were both changed and then the driver still arrived early- normally that would be great but in the age of working from home and meetings it wasn't. Even with that, I would highly recommend!

Honestly the most helpful people -- so far I've had to delay box pickup twice due to an ongoing…read morerenovation & they've been super flexible with me. The boxes themselves are clean and easy to work with.

The woman that answered the phone was extremely rude started talking disrespectfully to me when I…read moreask a question about prices for mailboxes. Then she started just saying she was with another customer and trying to talk to me at the same time and wouldn't I want her to not put me on hold and answer my questions while she's helping another customer. I have never in my business experience dealt with someone as rude and disrespectful. Do not go to this UPS go down the street not far into Washington DC. The service was much better! I have used UPS stores for my business for over 15 years and I have never in my life been treated with such disrespect. I'm going to turn them into the Better Business Bureau and I am going on social media about this company because this is independently owned obviously and the employees that they allow working there Are losing them money!

Super helpful. They did my finger printing for work and also helped with a package. I'll definitely…read morebe back to this location.

Even though parking is limited, I'm always able to get parking because of the several 10 minute…read morespots right out front. Great service, quick and easy. I appreciate the neighborhood option.

This gotta be the best UPS in the immediate area hands down and they get u in and out with a smile…read more Been coming for years but parking is limited!

I've been with this Security Public Storage Branch for years! I am very satisfied with them. Eric…read moreand Joshua are amazing. And Sara who is no longer with them was equally terrific. All of the staff are helpful, courteous and super friendly. It is a clean, safe facility. I highly recommend it.

I'm so happy I chose Security Public Storage! The staff is super friendly and always willing to…read morehelp. The place is spotless, easy to access, and I feel 100% confident storing my belongings here. The security is excellent and the on-site managers really make a difference. Great experience -- thank you SPS team!

Twice now, I've accompanied an elderly friend to this location to ship boxes to her home in…read moreCalifornia. On both occasions, staff insisted that the box she was using was "not allowed," despite the fact that this was completely incorrect. The second time, I was present and challenged them directly. As soon as I did, they immediately backed down and changed their explanation, which made it clear that the issue wasn't policy but pressure. This feels like an attempt to take advantage of customers, particularly elderly ones, by pushing unnecessary repacking or purchases. Customer service was surly and dismissive throughout. I won't be using this store again and would strongly caution others to be very careful here.

Paid 40 dollars to ship something from DC to Richmond Va. Wasn't delivered on the promise date,…read morewas told that because it was a PO Box it was shipping through the post office. Had that been explained to me prior, I would have just shipped through the post office and not paid UPs any expedited fees. Makes no sense, then I called in and was on hold for 46 mins and still had to end up coming to the store. Definitely highly annoyed

DJ was extremely helpful when I had questions about a recent increase in my bill. They took the…read moretime to explain what was going on and helped get the rate lowered, which I really appreciated. Great customer service-- thank you for taking the time to help!

Another great experience at the U Street location! The team there is truly amazing. I walked right…read morein and was assisted immediately. The app is definitely a game changer, and makes the entire experience so much smoother and more enjoyable. Special thanks to Charles, Tiffany, and Aniya for being super helpful today and every time I've needed assistance!

Whenever I have a larger return package to send somewhere, I'll often throw it into my car and…read moreincorporate a drop off here for whenever I'm in Old Town. There is almost always (metered) street parking available and I've typically had a quick and easy process once inside. Since I don't have a printer, I always send my shipping label to this store's email address once I arrive and assuming there are no lines I'm usually in and out in under 5 minutes. Service is pretty consistent as well - nothing over the top impressive, but professional and efficient. Overall, seems to be a solidly run UPS store location!

Several good experiences here. The employees have been efficient and courteous. No parking on…read moresite but ample paid street parking each time I've been here. Great location to King St Old Town.

Kristina and Blair at the Rosedake location gave me the best customer service I've ever received in…read moremy shopping histor. We need more people like you guys behind the counter ready and willing to help. Very friendly very polite

From the owner: Rent contact-free online and access your storage unit today. Life Storage offers clean, affordable…read moreself storage units for month-to-month rental. With excellent security measures and an A+ BBB rating, our company has been providing self storage for over 25 years at over 1,100 storage facilities nationwide. We can make the do-it-yourself move much easier with moving and packing supplies as well. Rent self storage at Life Storage today - see our website for storage unit pricing and special offers.