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Extra Space Storage

3.2 (78 reviews)
Open 6:00 am - 10:00 pm
Updated a few days ago

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Response time

2 hours

Response rate

100%

Services - Extra Space Storage

Self storage

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Recommended Reviews - Extra Space Storage

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2 months ago

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Emily S.

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7 months ago

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Emily S.

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1 year ago

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Emily S.

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3 years ago

Renae, Daniel, and Raven will hook it up. 5 star customer service. All the supplies you need for moving or storing at a convenient location.

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Emily S.

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2 years ago

Tiffany was a lot of help. She gave us space and advice on where to throw out trash and was just very kind and great employee!

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Emily S.

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2 years ago

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2 years ago

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Emily S.

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2 years ago

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4 years ago

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Emily S.

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4 years ago

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Emily S.

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4 years ago

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4 years ago

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3 years ago

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3 years ago

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Emily S.

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4 years ago

I called and spoke with the manager on 9/30/22, and she was able to assist me right away. The place is clean and the staff is professional.

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Emily S.

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4 years ago

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Emily S.

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5 years ago

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Emily S.

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9 years ago

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4 years ago

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5 years ago

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5 years ago

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8 years ago

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12 years ago

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11 years ago

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15 years ago

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13 years ago

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15 years ago

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13 years ago

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17 years ago

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15 years ago

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9 years ago

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15 years ago

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8 years ago

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Ask the Community - Extra Space Storage

Review Highlights - Extra Space Storage

Tiffany and Renae went above and beyond in answering all of my questions and were beyond helpful.

Mentioned in 3 reviews

Read more highlights

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Bookstore Movers - Another year taking the top prize!

Bookstore Movers

(813 reviews)

Dupont Circle, Downtown

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

We had a great experience with Bookstore Movers. Responsive and friendly staff. They took GREAT…read morecare of our stuff. Arrived at our new place on time. A great experience over all!

CubeSmart Self Storage

CubeSmart Self Storage

(20 reviews)

The good reviews here are from years ago I notice…read more Currently the place is subject to (getting intolerable) elevator outages. Every month they fail and no-one comes to fix them sometimes for days. If you have heavy material to move up and down, look elsewhere. Because you'll arrive back at night and have to find somewhere else to put your stuff. Then you'll have to deal with petulant staff, if you are lucky enough to find one to talk to. Staff that do not provide solutions. Just customer dis-service. They got a star for location. But for value and service? Big fat zero.

DO NOT RENT FROM THEM. I would give them zero stars if Yelp would let me. TLDR: I had thousands of…read moredollars worth of camera equipment stolen from my unit, they are super slow to respond customer-service-wise, and they raise the rent FREQUENTLY and in HUGE amounts (like at least 30% each time, practically every few months). The price may seem reasonable when you first sign up but it will NOT stay that way. For those who want the full story: I began renting from them in February or March or 2021, I think I was paying something like $85/month. By the time I moved my stuff out in December 2023, I was paying nearly $200/month for the same unit. That's more than double the price in less than two years. Now let's get to the theft. I noticed a bag of camera equipment missing, so I called them. I had tried calling them in the past for other reasons and let me say this: they never once answered their phone. I think I left a few voicemails for them and after a few WEEKS they emailed me a list of times I had accessed my unit, which was one of the things I asked for but only one of the things. That list was also missing one time I knew I had accessed my unit. I had to ask them like 3 more times about security footage before they even responded to that request, and their response was that they only keep security footage for 28 days. 28 days is NOT helpful for most people because it's a storage facility - most people are probably not accessing their unit every month. When I noticed my stuff missing, I think it had been 3 months since I had been there, so even if they had responded right away, that security footage might not have helped. But it also took at least 28 days to even get that answer so at that point the security footage was useless. It's completely asinine for a storage facility to claim they have good security and only keep the footage for 28 days. As near as I can tell, someone climbed into my unit from above - many of the units have bars across the front at the top so a body couldn't fit but mine had fewer bars and I believe the unit next to mine had like none - and there's nothing to stop someone from climbing over the sides if they can get to one unit because the sides are not protected. The reason I suspect this is what happened is because there was an office chair in my unit and there were footprints on it, which there were not when I put the chair into storage in the first place. But basically, they suck, they raise the rent like crazy, they are completely unhelpful and don't have good security. If you MUST rent from them for some reason, make sure that your unit and every unit around you is secured to the ceiling.

Extra Space Storage - selfstorage - Updated May 2026

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