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    CubeSmart Self Storage

    3.9 (25 reviews)
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    7 years ago

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    4 years ago

    Great location and awesome staff members. Always willing to help. Always polite. Highly recommend.

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    9 years ago

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    8 years ago

    The staff were so helpful and the process of getting a unit and moving things in has been so incredibly easy!

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    10 years ago

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    10 years ago

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    Dana J.

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    13 years ago

    Excellent customer service, reasonable prices. The facility is very clean and secure.

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    11 years ago

    thanks for being courteous and giving the best customer service! this store rocks!

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    Ask the Community - CubeSmart Self Storage

    Review Highlights - CubeSmart Self Storage

    Kevin the current manager, is friendly and seeks ways to help his customers have an excellent experience.

    Mentioned in 4 reviews

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    You might also consider

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (73 reviews)

    I had a very good experience with All My Sons. The team was organized, efficient, professional, and…read moreworked hard throughout the move. I also thought the service was a good value for the level of work they provided. What I especially appreciated was that they worked with me to find a solution when my plans changed. At one point, I was considering storing my belongings at their warehouse for less than a week. Rather than simply taking the additional business, they told me it did not make sense to move everything from the original location into warehouse storage for such a short period because it would unnecessarily increase my costs. That advice was one of the reasons I ultimately decided to use PODS instead. My moving needs did change at the last minute, which made the overall move more expensive than I had originally planned, but that was because of the changing logistics, not because they were trying to increase the price. I really appreciated that they were focused on helping me find the most practical and cost-effective solution. I would absolutely recommend them.

    ***UPDATE: true to their deceptive character they commented sounding very helpful and like they…read morecared only to email me back and send me jumping through more hoops. All for sure. TERRIBLE business. SO mad at myself for not knowing better.*** I guess I should have come to Yelp before booking. Looks like I am not the only one, don't know if that makes me feel better or worse. When I called Karen was awesome and I was so excited for the service. Silly me. I have moved 10 times before this in as many years. This is BY FAR the worst experience I have had. I KNOW how long it takes to move my place. Not only did this take more than TWICE as long with allegedly a whole other person, they brought a fourth unauthorized guy. And still took more than half the time. One guy sat in the truck most of the time, I have pictures, the others didn't start on my kitchen until the end, had to wait for that....later to find out when I went back to the old apartment they hadn't even finished the whole kitchen ...ran over my allotted time at the building I was moving out of, at my cost. And then they ruined my couch. So I paid DOUBLE what I was expecting, which was already more than what was quoted cause I was adding a little buffer, but ended up tipping a whole additional person because I'm not a jerk. The guys were nice but inefficient. Kept saying this is what you get with a higher quality mover, but it was not even a better experience. They were wasteful with the amount of packing supplies they used, never presented or communicated the prices of the materials they were using, which I was told was included anyway but also others I never approved or asked for. Just popped it on me in the end. Oh and then they say "we are going to adjust your time by 15 min you'll see a refund on your card" and two and a half weeks later still waiting for it to even show pending at least. But you better believe the charge was instant. I was debating sharing my feedback but was so mad I finally emailed the company. But no one had even dignified me with not even an automated response, just silence. So I come here to do something I pretty much never do. But that's how annoyed I am. Sorry but would rather recommend. Cheap Movers, way better. I used last move were a thousand times better and a QUARTER of the price. I'm not even cheap but I hate being taken for a fool, and it turned out to be just that. That's what I get what I get for using hourly movers for the first time, never again. A slow work scam, exactly what I was worried about, but like an idiot I bought into the reassurances Karen gave me but they truly let her down. I hope she knows they're having her selling lies.

    Best Movers - Setting up at my new place

    Best Movers

    (314 reviews)

    $$

    I was looking around for an affordable and highly rated moving company and I am glad I went with…read moreBest Movers. I was a little nervous about moving because this would be my first time using movers. I also needed movers who would move both mine and my fiancés apartment furniture. I was in contact with Mia throughout the entire process and she answered all my questions. It was a 3 man crew who arrived 15 min. earlier than the scheduled arrival window. They were super quick and efficient with moving all my boxes, disassembling my furniture, and wrapping my larger furniture with blankets. They then went to my fiancés apartment and was able to load everything from his place as well and get to our new apartment with all of our stuff. I did lose my step ladder and broom during the move but after calling the next day they were able to find and bring it that day. I was super appreciative of this. I would highly recommend using this company and would use in the future!

    After using this company for several local moves, my last experience was awful. Aside from damaging…read moreseveral pieces of furniture and claiming it was like that before the move (it wasn't; I keep my furniture in excellent condition), the packing experience was terrible. They took original, painted artwork and put it in a box with other framed pictures and metal pictures without protective wrapping. Despite telling them that I had items in two storage units as well as a single-family home, they failed to adequately staff my move, resulting in time wasted at the storage facility for another truck to show up and insufficient personnel to unload the trucks at my new location. The whole move lasted well into the night because they hadn't adequately resourced my move. Regarding the damage to my furniture, I was told I would be reimbursed a certain amount, and I agreed. It was a fair offer. Then I got another written offer that was significantly below what was originally offered to me. The amount that was supposed to be reimbursed to me? Never received. As I unpack more boxes, I'm finding more damage and shoddy packing. I can no longer recommend this company.

    BonzaMovers - 2 bedrooms home loaded into a small trailer by BonzaMovers

    BonzaMovers

    (109 reviews)

    $$

    What an exhausting and frustrating experience! They didn't send or highlight their policy ahead of…read moretime or explain that the hourly rate they gave us didn't include the cost of the truck the way other quotes did so we thought they were more affordable when really they were not up front. We also told them ahead of time we're in a townhouse with 3 flights of stairs and all the main furniture we needed to move (we did all the small and fragile items ourselves since we're moving 25 mins away). No lamps or dishes or decor. Literally boxes and furniture that was too heavy for us. We moved from a 1600sqft townhouse with 3 rooms.. I don't understand.l how this was such an insurmountable task. They spent 4 hours just in our 2 upstairs bedrooms which included standard items (king bed, 2 side tables, wardrobe, small dresser, daybed and 2 unassembled cribs) a lot of which we had shrink wrapped ourselves. They stood around wondering what the best way to get things downstairs was so my husband who was very frustrated by their pace just started doing it himself and exhausting himself which was why we hired them in the first place. 4 grown men who's job it is to move things should know how to do this. Our property isn't unique for Nova so I'm not sure where the confusion came from. We have 2 small kids and did a lot of the work to get things done for them but somehow these guys stretched it to an 11 hour day because gotta make that cash, right?! Then at the end My husband asked them to wait so he could double check if anything big was left and when he noticed they left a whole big tv box on our top level, they were driving away. Didn't even listen to him and had the nerve to say they would charge him for the box if we kept it. What?!! Soo much stuff was left for us after they left and they didn't put a single piece of furniture in the right place at our new house. We said "in the corner" and they put it 2 feet from the corner...moving with kids we have exhausted ourselves beyond belief getting moved and these people made the journey not only expensive but soooo very difficult. We had to go back and move extra thigh and clean for a few hours.. very stressful. Major waste and would absolutely never recommend them. Insane amount of up charges ($400 worth of tape as though they don't buy it in bulk). Never again! Our new house is a tornado of things none of which are in the right place and I'm so upset and overwhelmed. What's hilarious is that they wrapped everything like crazy but still broke a wheel from our fridge and just said "oh". No apologies, no offer to fix it, no we can take off something for you... nothing. Then $3000 later they asked if we wanted to tip on top of this nightmare of an experience...very bold, but the only tip I can offer is "Do better. Much better"

    I have used Abba and his crew three times now, and about to schedule a fourth. I won't use anyone…read moreelse for a local move. They are super efficient and wrap items really well. Even though for my most recent move I called at the last minute (my dad passed and we needed to get his things out of the expensive assistive living and into storage), both Kate in the office and Abba worked miracles to fit us in for which I am so thankful. And everything was treated with utmost care.

    Square Cow Movers - My stuff safely transported!

    Square Cow Movers

    (3 reviews)

    I hired this company based on their five star reviews and Three man crew and truck for $200 hr…read more What i got was a disaster my items lefts in the hallway some left behind or lost damaged furniture damaged floor on my new home a property management company leaving notices on The door because of the conduct of the crew members. They left a gun safe in the middle of the elevator blocking the whole elevator so residents couldn't use it!! Items were left unsupervised in a busy apartment hallway instead of being loaded on the truck like they were paid to do. The owner obviously doesn't understand the seriousness of this and has down played everything i have said now is accusing me of feedback pressure because I chose not to accept his compensation offer Please if your reading this do not use this company if you value your items and want a smooth move. Dont risk it. Call Quick Reaction movers true professionals an owner with integrity who is calm level headed and leads a team that overcomes obstacles not crack under the pressure. Dont risk your Items to a careless company. Square cow movers crew was very dysfunctional and unprofessional you dont want that moving your personal items

    Nearly every touch point I had with Square Cow, from booking to closing the door at my new place,…read morewas professional and kind. Nathan was a bit of a ball-buster with the guys, but I loved my crew -- Jeff, Edwin, and Robert are the best. Trust these folks to get the job done.

    Mama's Movers

    Mama's Movers

    (3 reviews)

    If zero stars were possible, that's what I would give…read more Mama's Movers of Martinsburg turned what should have been a joyful move into a heartbreaking and exhausting ordeal. We hired them to pack, move, assemble furniture at our new home, and clean our previous residence. They toured our townhouse in person, confidently assured us they could "handle everything easily" for $3,000 total, and had my husband pay $1,000 up front to reserve the job. When they showed up 45 minutes late on Wednesday to begin packing, they suddenly added extra, unexpected charges--like $150 for a truck--and insisted on being paid the entire $3,550 up front through Zelle before continuing. My husband and I trusted them and paid in full. That was the last time things went smoothly. Day 1 - Packing: They worked about four hours and left early. The owner later apologized, saying they "had to move a piano" but promised to finish everything the next day. Day 2 - Moving (Thursday): They arrived an hour late again, spent most of the day still packing, and finally moved one truckload of our belongings that evening. They didn't assemble anything except our bed--after asking if they "really had to"--and promised to return first thing Friday morning to finish assembling our desks, furniture, and TVs, and to clean the old home. They never came back. By 6:30 p.m. Friday, after waiting all day, we learned they had taken another job but would come after 5 p.m. That didn't happen. They then promised to come Saturday at 8:30 a.m. to finally complete our Wednesday packing and Thursday move. It's now Saturday noon, and we're still waiting. During the move, they broke the decorative drawer front on our master bathroom vanity--a false drawer meant only for design--and tried to tape it back on with packing tape without telling us. My work laptop no longer powers on since the move, forcing us to spend several thousand dollars to replace it. At our previous home, they left eight bags of trash piled in the garage and told us afterward that they don't clean walls or carpets. We were never told that beforehand. If we had known, we would have hired a separate company to handle it properly. Instead, we were charged for a "move-out clean" that wasn't truly complete. They even used our own cleaning supplies and overfilled our vacuum with debris, damaging it in the process. It seemed that once they realized they had broken our vacuum, they gave up on finishing the carpets altogether. To make matters worse, we found two sticks of butter smashed into the yard, even though we had told them not to move any food and our refrigerator was still full. My 73-year-old mother-in-law slipped on that butter, fell, and cut her arm badly enough to bleed. She could have been seriously injured. My husband is a disabled veteran, and I am bedridden, so we were counting on this company to do what they promised. Instead, they took our money, broke their word, damaged our property, and disappeared. When I left a factual Google review hoping they would take accountability or simply make things right, the owner personally attacked me online--mocking my character, honesty, and intelligence--instead of apologizing or sending her crew back to finish the work. Even after everything, I would still delete this review and write a positive one if the owner simply apologized and sent her workers to complete the job we paid for. But it's clear she has no intention of doing so. Mama's Movers of Martinsburg showed dishonesty, negligence, and a complete lack of professionalism. They took advantage of a disabled veteran, a bedridden customer, and an elderly family member who could have been seriously hurt. If you value honesty, respect, and your family's safety--do not hire Mama's Movers of Martinsburg.

    Please don't use this company! We chose this company for a local move in West Virginia (50 miles…read moreround trip). Beware they will quote you a really low price to get your business and then take their time loading so you end up paying them just as much as any other company. It's not worth it. Just go with the bigger name company you know you can trust. We rented the UHaul and did all the packing. All the movers needed to do was disassemble some furniture and load the furniture and boxes into the 26 foot truck. Seems simple enough, but these guys are so disorganized that it took them longer to disassemble furniture than it would have taken us to do it ourselves. It took them longer than expected to load up so I was promised an additional mover during unloading so they could finish faster. Well, the additional mover did not show up. They moved so slowly that my husband decided to assemble our master bed on move in day so we could actually go to sleep at a reasonable hour. On top of all this, they actually lost pieces to one of our child's cribs, and were unable to assemble it on the day we moved in. They agreed to purchase replacement parts and come back the next day to assemble the crib. They did come back the next day, but the pieces they purchased didn't fit the crib. After trying to get the crib together for about an hour without any luck, they had to leave to go to their next job without any intention of coming back. This is completely unacceptable and unprofessional behavior. I contacted the owner who acted like it was no big deal. She stated the parts were in our house somewhere, we just have to find them. The movers couldn't even tell me where they put the parts! How can she expect us to find them? This is a complete lack of accountability on the company's part. There also seems to be some sketchy stuff going on with this company. They aren't registered with the Department of Transportation like West Virginia requires them to be, and when we requested a copy of our signed contract, I didn't hear back. I will be pursuing other action against this company. No one should be treated like this. We would never hire these movers again. Please do yourself a favor and hire someone else. This company deserves to be put out of business. They don't deserve your money.

    CubeSmart Self Storage - selfstorage - Updated September 2026

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