Oh Costco, how I love thee! If given the opportunity (read: MONEY), I'd shop here every week. Unfortunately, I am forced to limit myself to about once a month if I'm lucky. It's not that the prices aren't reasonable, it's just that every time I go in the store, I find something else I want. I know they have great deals on kitchen and other home items, but I force myself to stay away from those aisles for fear I'll desperately want something there. Instead, I spend most of my time in the food area. And what an area it is! I love the steaks and the preformed hamburgers in the meat section. I've served those burgers for many a barbecue, and they are HUGE, maybe a 1/2 lb. in size, and very juicy. I also love that I can get a huge hunk of cheese for cheap. My latest favorite is cave aged gruyere. That, the value pack of salami, and a bottle or two from their wonderful wine selection and I've got the makings of a lazy weekend meal. There are some items we buy here to stock up on, which include: Frozen chicken breasts Salmon Frozen fruit for smoothies Splenda Paper products Coffee Personal hygiene items (shampoo, soap, lotion, deodorant, toothpaste) Olive oil Whole wheat pasta Rice Cleaning products Trash bags I've also bought cheaply priced vodka and rum over at the liquor store. Since I'm not a professional drinker, the huge bottles go a long way. read more

It has what costco's should have! Always clean, always stocked, great food court, love costco! Fyi i dont think there is a gas station at this location read more

Oh how we love the free samples! Don't eat before you come bc they fill you up like a meal...those grandmas are not cheap with the sample sizes! This one has a bigger selection of TVs than any other Costco I've been to. Other than that, it's no different than any other Costco. We come here to get bulk produce and end up with a full cart every time, never fails. Surprisingly they have a really decent selection of organic food, and so much wine :) If thinking about joining, shell out the extra fifty bucks and go with the Executive membership because you get 2% cash back every time and it'll add up. Once a year you get a check up to $750. Even if you buy the regular membership intending to only stock up on TP and paper towels once a month like me, you WILL come here weekly and leave with a $200 cart every time, and just end up upgrading memberships and losing all that free money! read more

As you all know, Costco is the temple of the sample. Our friends lent us their Costco card on a day when my friend and I were attempting to exist solely on free samples. We noshed on Ritz with Boursin cheese and a huge piece of smoked salmon. We then had delicious pumpkin bread from Harvest Bread Company, mini quiche, and then saw a kooky blender salesman that seemed like a spoof. This was the start of a sample motherload including bourbon chicken, and a huge piece of frozen lasagna served by this guy wearing a beardnet. He informed me that his beard is red while the hair on his head is brown. OK...yuck. Overall, Costco provides very generous samples but most of what they give you is frozen product that when eaten with lots of other frozen products wreak a bit of havoc on those of us with sensitive stomachs. Moral of the story: Be judicious when tasting samples at Costco! read more

Even when they are crazy busy everyone is super helpful and they go as fast as they can. One employee, Tavaris (sorry if I spelled it wrong) in the food court is always smiling and super awesome. Love this Costco read more

Yes, this store is crowded on weekends, because it's a really great store. So clean, so well lit, and so full of things you don't even know you need yet - but believe me, you do! And they were selected by gfn.com as one of the top 50 "Most Powerful and Gay-Friendly Public Companies in Corporate America." They would have gotten 5 stars, had the pharmacy not LOST a prescription refill authorization - which required me to make an extra trip. To her credit, the pharmacist was very apologetic. read more

Oh thank you, Costco for recently offering cases of the Throwback Pepsi! (Hope that continues!) Thanks for the great deals on Mascara and SebaMed too! Woo hooo!! Now if we can just somehow get some bulk hair color up in there, I would be even more thrilled....I also love your variety of styles of prescription glasses!!! I tried that turkey sandwich at the deli and really liked that one, too. This is my favorite Costco. read more

I love me some COSTCO! How could you NOT love it. I buy our meat in bulk, take home divide and freeze - if you do that and plan your meals out, you'll save a ton of $$$ There is a rule about Costco...that everyone EVENTUALLY figures out, but I will share it if you don't know it........ If you see it at Costco (like a home decor item or something seasonal) and you love it and think I will come back LATER for this....well, everyone else has thought the same thing and bought it RIGHT THEN, so when you go back for it...it's GONE!!! HAPPY SHOPPING! Oh and P/S make a pact with yourself to go in with CASH or you'll spend waaaaaaaaay more than you're suppose to. read more

Let me get this out of the way. I am not currently a member of Costco because I live in the bay area, and I'd rather blow my nose in dollar bills than go to Costco here. But when we go home to Austin, we luuurve this Costco. I know what you are thinking. "Kelly L., what the heck are you going to get at a Costco 1500 miles from your humble abode?" Well, chocolate cake of course! When we are home, we either go to parties or have parties. And we don't like to go empty handed, so we get a chocolate bunt cake from Costco. It is the best cake I've ever had purchased from anywhere, save for Simon Lee, and the Costco cake is $8. read more

I love Costco! The prices are great, they have everything you could need. Produce, clothes, appliances, toys, everything! And online has even more items. I go here mainly for my organic chicken and produce. They have good quality for a great price. The quantities are large, but if you can eat through it or freeze it before it goes bad it's worth it. They are also great if you need to return anything! I've bought clothes there that have ended up not fitting and they'll return it no questions asked. The employees that work here are super helpful and very nice. This location also has a TON of parking and is close the Whole foods and Chuys. I have been a Costco member for years and will continue to shop here for many more! read more

My only complaint with pretty much every Costco I have gone to nationwide is that parking is most likely going to be an absolute pain... this Costco surprisingly is NOT!! And it shares a parking lot with Whole Foods. So basically if I were starring in an episode of Under the Dome, I would want to be trapped right here. So big pros --- good parking, good selection of items, and it never seems OVERLY crowded. This location always seems much less crowded than the North location. Cons --- well I'm a Cali girl so the fact that they don't sell liquor inside Costco itself is more of a con with Texas as a whole, buttt it is convenient that they have liquor right out front. Also, there's no car wash which I think is another thing that they just don't do in Texas at all. So basically my only cons regard the state of Texas, not this Costco location. I love you Texas, but I miss me some of my Costco delicacies sometimes. read more

First time at this location. Executive member. Disappointing. Normal shopping ok. Atmosphere of confusion. Not crowded. Snack bar disaster. Understaffed no basic hot dogs ready. Condiments empty. No napkins Again my only bad Costco experience. Maybe a one time disappointing experience. Note. Before the post manager notified of issues. Offered to return. No show. Maybe the leadership is a concern Update. The manager did return. Offer a sincere apology. Explain my experience. Fortunately no excuses was offered. Appreciated me noticing Señor staff. Adjustments will be implemented read more

People can be real dicks in the parking lot, but Costco keeps me coming back with their samples. Why you should go to Costco instead of a regular grocery store: 1) You are hosting a foreign exchange student and want to teach them all about how we do it big in Texas. 2) Your last name is Duggar. 3) You are eating for 3. 4) Do regular groceries stores sell chicken pot pies the size of an SUV tire? Didn't think so. 5) Their pizzas are really good. I am weirdly fascinated by the people who shop here. I can't fathom why anyone would need anything in such large quantities unless they were buying things for a restaurant or office. I always leave with less than five items. Anyway, enjoy shopping at Buy N' Large...I mean, Costco. read more

Mickey Mouse Chicken Nuggets, Mini-cucumbers, 5 pounds of Salmon, and one amazing wine selection! And after you crap yourself with excitement over the price-drop in the Utz Pub Mix and the LCD TV's, you can pick up some seamless Calvin Klein underwear and buy some Depends. Heaven? Yes!!! read more

You DO NOT have to be a member (50 bucks a year) to buy booze at Costco liquor store!!! You DO however need to be a member to buy wine or beer which is inside the Costco. They had some decent deals for the holidays, like the Crown Royal gift pack with the flask...didn't see that many places this year...just the glassware... But with the cash discount at Spec's...I call it a draw...6 in one hand, half dozen the other... read more

Never even thought to review Costco, as we've been shopping there for years. Great returns, great products, great prices. The service here in Austin is better than what we've ever experienced at Costco. Not many places can you purchase such high quality items for so little, and have such amazing return policies. We bought our bedroom furniture and mattresses there recently, and were so impressed with the quality!! read more

I just called Costco Tire Department to ask them to mount a tire onto a new rim I bought. The manager flat out said "NO" because I haven't bought tires from them. Well, I guess I ain't never gonna buy tires from them if they don't know the concept of customer good will. How short sighted some of these managers are...it is a wonder how they ever got their jobs in the first place. read more

Everyone i know (In Austin) has a Costco card but me so i like to mooch off their bounty of bulk and ask them to get me stuff or if i can go with them next time. The very best part of Costco: MILTON'S BREAD! I know this might seem silly to most of you but this is THE wheat bread of wheat breads and i can't find it at any other HEB/Randalls/Fiesta/Central market. I love me some Milton's :) Another good thing is they have Sabra hummus (the best most addictive hummus ever) by the bucketful and a great wine selection, plus the foodie samples (they don't mind if you come back around for more). And how can you beat a large cheap greasy slice of pizza ("soaking up" the grease with napkins will only spread it around, just enjoy!) with a side of churro or ice cream. Costco is also a great spot to get some Americans are consumers photographs. read more

Rude and not helpful. From cashier level to "supervisors". Hand a dropout a name tag and a title and you have costco employees.

I love this Costco. It's so hard to go there without wanting to try something new every time. Love their food samples on the weekends and the staff is overly friendly. They get you in and out super quick and offer excellent customer service. I especially love the oversize parking areas that allow your carts to maneuver in and out. They have an excellent selection of organic produce and healthy living. It's my number one spot to shop. However, it's very hard to leave with a bill under $100. Totally worth it. read more

See all

Pros: - Low prices - Large quantities - Great sales and coupons - High quality products - Amazing staff - Food court for after-shopping snackies Cons: - Other shoppers - Not enough money to spend on all the awesome stuff As an extremely frugal person, I LOVE Costco. When you do the math, most things you buy there are cheaper than in other stores because you are buying in bulk. Toilet paper, paper towels, tissues, laundry detergent, dishwasher liquid, body lotion, body wash, q-tips, white vinegar (amazing multipurpose product), coffee, eggs, multivitamins - this is just a short list of things I have bought at Costco in the past year, and each package has lasted me to this day. No more running out of toilet paper EVER! My name is Sonia, and my house is stocked with TP. Thanks, Costco! read more

Love this place! Wish they would stop moving stuff around all of the time. Great selection of organic, free range and wild food stuff. Staff usually able to help find items quickly. read more

I even despise writing and letting the cat out of the bag. I have a problem though, I am a Costcaholic They call me "overachiever" They call me "job security" They call me "here again" They call me "their favorite" Oh I like being their favorite, it makes life worth living. I need help, the place gives me my fix on most food items, and you can get very good quality, healthy items for way less. The hard items aren't bad too. HEB used to get all my biz, now they only get about 20% (if they are lucky), Costco get's the rest, if not all at times. The staff for the most part is great, and very very nice. Again I probably need help as I do believe I am addicted to the place, oh well, my visits are something I look forward to, hey, buy an Executive Membership, it truly pays back. And have you ever seen such huge parking spots in this city, no way. The only downside is the place will shock the crap out of you. Too much static electricity from all the people scarfing down the free samples I guess. read more

I miss Costco Austin north and every other Costco I have been to, but the Costco in South Austin isn't very good. They don't have gasoline onsite, which is one of the best reasons to join. They don't seem to have early shopping hours exclusively for businesses (if they do, no staff I've asked thinks so). This is the only Costco where I have to ASK for a box even though the need is obvious. In general, staff at this location are less friendly and knowledgeable than at other Costco stores I have visited. read more

I like Costco. In LA, it was my lifeline--prices were low, quality was high.. it was more crowded than an Indian Spice Market but it got the job done. Here, it's clean and open and airy and uncrowded (I always go at like 11a during the week so as to not compete with the weekend warriors). The prices, though the same as in California, don't really compete with those of wal-mart and HEB and such. When it comes to utility items or clothes or seasonal things, prices are great..and maybe the high-end bulk items (think 10lbs of Starbucks coffee) have some pretty substantial discounts, but otherwise..if you play your sales right, you can get better pricing elsewhere. As a small business owner, I have both Sams and Costco memberships. I use them for different reasons but I like the higher end that Costco offers. I know their quality is always top-notch. Oh, and get the hotdog/soda for $1.50. It's just good sense. read more

My partner and I came here about a week or so ago to set up our membership. His family had given us a gift card and we were excited to finally use it: Glenn at the customer service center was incredible! He was so friendly, so helpful, and guided us through purchasing the LivingSocial deal along with our gift cards! He was personable and talked with us about our new place, engagement rings, our love for helping others, how he's going back to school for nursing, etc. we had a great time speaking with him while going through all the paperwork required! Overall we came out with great coupons, $40 worth of cash cards, and an executive membership. And because of the deal and the cash cards and our gift card it only cost is about $15 out of pocket! If we use all of the coupons we will have actually MADE $15! What an amazing experience with Costco's care for their customers! read more

I can't even say how elated I was when I heard Costco was finally opening a Southwest Austin branch. Even in my household of one, I still find plenty of fantastic bargains every visit. Anyone who's ever bought a 100-count bottle of Tylenol will probably wet themselves upon seeing that they can get a FIFTEEN HUNDRED count generic bottle here for the same price they've been paying at Walgreens (and btw Costco undercuts Walgreens on the large generic bottles of said painkillers by about 50%). I also greatly appreciate their corporate practices, in particular their interest in selling locally produced products. Why pay 12 bucks a pound for coffee at Whole Foods when the same amount of money will get me 2.2 pounds of Ruta Maya Dark French Roast here? One tiny demerit: if you're a serious price shopper, compare their food prices with H-E-B (almost invariably the cheapest grocery store in town). Some stuff actually costs more at Costco, e.g. certain kinds of Kashi cereal. As for their much-vaunted wine selection, again: cost-compare with Spec's a mile or so away in Sunset Valley. read more

Costco provides sells pretty much everything, including intangible things i.e. car discounts, travel packages, and a fantastic return policy. Because of this convenience, I return to the idea of purchasing in bulk like a sucker; month after month, I shovel money into loading up on excessively large bags of chips, an abundance of produce that ends up never getting finished, and affordable but high quality large hunks of cheese. Cars also find a home here, as the tire center and relationships that Costco builds around the auto industry as well as with gasoline distribution illustrates its commitment to serving its customers. I love going to Costco, primarily because I can certainly window shop or overbuy, but either way, the prices do not compel you to gauge your eyes out. read more

I rarely write reviews, but being in the Customer Service Industry myself, I felt like I would be doing an injustice by not reviewing my experience today. I purchased a TV about 16 Months ago and it went out (Not Costco's fault). I contacted their "concierge" service (Their warranty program) and instead of making me jump through a bunch of hoops, they told me to take it back to the store and they'll give me a full refund. I took it back to the store and wanted to swap it out. Unfortunately my membership had expired. I had the executive membership and didn't really want to pay $120 to renew just so I could purchase a new Tv. I had an amazing CSR named Rosa D. go over all of the benefits of that level of membership. Part of which was getting a certain percentage of cash back on all purchases. I explained that I didn't get last year's cash back, and she immediately went to work. They got me my missing cash back. She also went above and beyond to get a few other things taken care of. None of which needed to be done. I thanked her for all that she did and she said that I seemed hesitant to make the decision, so she wanted to make sure I walked out of the door confident that I made the right decision. Are you kidding me??? It's so hard to find people to do the bare minimum nowadays, and she's going above and beyond. Well done Rosa D! Well done Costco! You now have a member for life. Thank you. read more

This is the only Costco I know of that does not have a Gas Station. Maybe I have been spoiled by the North Austin Costco and Three Houston Costco's but I was very saddened when I rolled into the parking lot with 1/2 a gallon left. Otherwise - I spend approximately 50% of my income at Costco, and I do not regret it a bit. Long live Costco. read more

The wife and I regularly visit the South location, and most of times the service and employees attitude range between great and excellent. But every now and then you ran into the guy with the most rotten-ready-to-cut-your-head-off. So, today the wife had the unfortunate idea to ring the bell to ask for a complementary four ounce cup of shrimp cocktail that we normally get every time we buy the shrimp package (21 to count). Four ounces, not six, not eight (God forbidden)10 ounces of the cocktail sauce. His arrogance was oozing thru every cell of his humanity,as I approached the window. I stopped my wife insistence. "We haven't had a problem other times..." to avoid an escalation. "I'll get in trouble if I do that." "Then price it," my wife responded with exasperation. At this point the employee slammed the sliding glass door with a triumphant sneer. Assuming his statements were commanded by his bosses. Then a white lie had been enough. Costco is further from BK. Man, that employee with the red baseball hat and beard and mostach mask needs to be socially trained He has no business interacting with customers or society at large. Monday 4:30 PM. read more

CostCo owns. And don't you argue otherwise! This location is far superior to the one up north. Although this CostCo is smaller than its northern brother, this location is far more organized and easier to navigate. Additionally, it's not as busy - so parking is easy to find and you go through the lines fast. The level of service is way up there. The CostCo bakery beats the hell out of most any other bakery in town. The Boston Creme Pie is my favorite. I also used to love the trays of muffins and croissants. And the take-and-bake pizzas and chicken bakes are delicious. read more

We love love Costco. We come here at least once a week. Sure, things are sold in bulk here, but we have a ton of room at home. The samples of food are great. They have a excellent guarantee on the products sold here. I have return toilet paper and bar soap. The warranty on electronics also makes it worth it to shop here. The coupon deals are great to take advantage of. Costco sells higher quality of meats like prime. If you do the research, they have some of the best dog food out there. No fillers. It is always busy in here, but you can't blame them. Everything sells themselves. We buy all kinds of things from here. Roomba, digital SLR, Vitamix, car tires, eggs, ground turkey meat, contact solution, Christmas cards to name a few. We always wonder if we can live off of stuff from Cotsco only. PS I am pretty cheap. PSS I once ate all 3 loaves of pound cake from here in 4 days. Delicious. read more

The masses have it right, Costco rocks! We are there often as we live pretty close to the one on S Mopac. My wife always buys the chicken breasts, ground beef, and salmon there. Also on a regular basis; gatorade by the case, trail mix, books, wine, canned fruit for the kids, crackers/chips, cheese, clothing, and there is always a rotating stock of interesting products to consider purchasing if cash is burning a hole in your pocket. Lets not forget the handles of liquor. Compared to Specs and Twin Liquors they win for cheap(er) booze. read more

Excellent service, friendly, helpful, and completely amazing experience yesterday with Arnold in the optical department. We bought two pair of glasses for my wife, and it was worry free. We really enjoyed our interactions, and will recommend this service to everyone. read more

I have used my dad Costco's card for almost a year, and every single times I went to check out they just let me pay with Debit card or cash. It was I worst experience for today, a cashier didnt let me pay because he said my name is not on that account then the other guy came. They was speaking something in Spanish ( I think ), then he repeated the same reason and put all of my stuff out for the next customer while I was not finishing with them. I felt like they just want to kick me out. Worst customer service and wont be back there for any reason! So disappointed! read more

A majority of the optical department employees are awful. Impatient, very rude, and overall horrible with customers. Some attitude adjustments need to be made by management. EDIT*: the service is much better. About half their staff seems to have been replaced, so it is much more enjoyable to go to the optical department now. They're helpful, patient, and honest. read more

This review only pertains to the optical portion inside the store. I love the rat of Costco and friendly service. Not so much at the optical counter. Amanda was helpful when placing the order. But upon pick up the guy was as friendly as a cold fish and made zero effort to make sure my glasses fit. He had no personality or customer service skills. He should be in the back stocking. read more

I had to go check this Costco out after I went to the gym. It reminds me of the Costco in Cedar Park I went too. Unfortunately, the plaza not a fan of the circle I wonder who invented that idea. Anyways there is no gasoline station :( The funny thing was they were selling Warriors stuff there, I guess there must be a lot of California transplants from the bay area since Austin is Silicon Hills. They do have a lot of things from California like Blue Diamond nuts. No bolgogie beef or the ahi tuna from Hawaii oh well. They do have some UT stuff there. It was good Costco. read more

Costco continues to grow on me. It is a company with values i respect and a good place to work. My parents gave us a gift membership and so we've been visiting (increasingly) over the past six months or so. Initially, we found the bulk sizes overwhelming for just 2 people, but we've somehow found a way. The limiting factor remains the small size of our freezer. Costco can't replace our trips to the farmer's market or Central Market, but there are some reasons we return: -Kirkland smoked salmon. we've tried both the wild and farmed, and actually prefer the farmed... -fresh trout and frozen wild salmon -organic frozen berries -organic valencia orange juice -raw almonds, and all nuts, really. organic pb -granola with pumpkin seeds -environment friendly dishwashing powder and tp. Soap. -cheese. cheese. cheese -vitamins/supplements -honey whole wheat bread The only bad thing we've had were the bacon wrapped scallops. A disappointing impulse buy. They were truly awful. I also wish this Costco offered organic plain yogurt, as it does in other states. You can really eat lunch with all the samples, and i will admit a weakness for their hot dogs. Some of the magazines and electronics are a good buy, too. I've lost my cart and it's often crazy and busy, but ultimately tolerable. read more