We've had great experiences at the JL South Austin store. We shopped around quite a bit but they had the widest selection at amazing prices. Mimi at the South Austin store was extremely knowledgeable and helpful and really went the extra mile for us. She clearly understands what works best in each individual situation and makes suggestions that are right for your style and budget. Having used JL for our kitchen counters and master bath counter, we definitely recommend Mimi and the JL team! read more

I'm seldom fully impressed by any job these days, but the large vanity JL installed with white cabinets and black quartz is about perfect. The installer did flawless work in one day, and it's clearly a quality piece of furniture. My only complaint is that they didn't offer a black sink, as a white sink with the black top would not have worked read more

I would give JL Cabinet & Granite10 stars if I could! They're the best contracting company I've worked with in Austin (and I've worked with a lot). We worked with Jay and Mimi, and both were very responsive and easy to get a hold of. The crew showed up and got things done when they said they would, and did quality work. I cannot recommend them enough, and would absolutely work with them again on our next project! read more

We updated our bathroom and struggled to find a prefabricated vanity for our awkwardly angled space. I engaged JL through yelp and they were on site measuring within days. The whole process took about 4 weeks for a complete install. We absolutely love the end result! read more

JL Cabinet & Granite - Kitchen & Bath Near Me - Austin, Texas

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We worked with JL to replace our cabinets and counter tops. We worked with Anay and she was wonderful. She was very responsive, clear with their communication and very efficient. Not to mention our kitchen turned out amazing! We had to have some work done separately and they worked great with the other crew coming in and out. I would highly recommend them and their team! We did white cabinet with the quartz Calcutta Lucy counter tops. read more

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The customer service was great in the beginning. We got answers right away and they were wonderful to work with. However, after they received payment all of the sudden they got super vague with answers and didn't follow through on anything they had said they would. Yes, they are definitely more affordable, but unfortunately in our case we got what we paid for. Wish we had used another company. read more

Maria was our sales rep and she was very professional and helpful showing us our options for countertops. Raymundo was the installer and they were able to very quickly install our countertops with minimal mess. I wish they had set expectations about timeline a little better. I was of the understanding that the first appointment for measuring would be the only appointment for measuring and then the next time they came out they would be bringing the countertops for installation. Instead, the first appointment for measuring was a sales guy. When the installers showed up a week later, they only came to take more in-depth measurements and only were there for about a half hour on the first install day. They did show up the next day to install and were very quick and professional about the installation. We lost a full days worth of work because our contractor thought they were installing on that first day when they took the second set of measurements. Other than that they were very professional. read more

JL did a nice job for us with a bar cabinet and granite in a couple locations. Mimi at the south store was good to work with and things went well for the most part. Good quality and competitive pricing. We would return in the future if the need should arise. read more

I'm very happy with my cabinet purchase. I ordered two bathroom vanities in the light oak with Carrara marble tops and love how they turned out. Maria was very easy and efficient to work with; she handled all my questions and small changes the same day. They also have a lot of samples in their showroom so it was easy to pick out the finishes. Highly recommend! read more

JL Cabinet & Granite - Kitchen & Bath Near Me - Austin, Texas

JL Cabinet & Granite did an excellent job. They were very detailed and the two vanities they replaced turned out beautiful. I highly recommend using this company. read more

JL Cabinet & Granite - Kitchen & Bath Near Me - Austin, Texas

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I replaced my formica kitchen counter tops with quartz and this place provided great pricing, customer service, and installation. I wouldn't hesitate to recommend them to anyone. read more

Very positive experience working with Maria, she was always helpful & paid close attention to detail. Also, if I asked a question she didn't immediately have an answer for, she wasn't afraid to say 'let me check on that for you' and always followed up, I respect that. All the crews were efficient & did a beautiful job. I'm thrilled! read more

JL is very professional and had competitive pricing. I had JL install quartz countertops in my bathrooms and they did an excellent job. I got quotes from other local companies but JL had the best timelines and prices by far. They have many selections for stone and customizations and make it very easy, providing sinks for counters. JL also can do demolition and removal of mirrors if needed. The office staff are very nice and prompt to answer questions and their showroom makes it easy to see different options and styles. I'm very glad I worked with JL and would recommend them for other counter projects. read more

JL made the entire process of removing and replacing my countertops so smooth and easy. The communication from start to finish made me feel very assured that I was in good hands. They were very prompt and professional and their work was high quality. I had old granite replaced with cosmic quartz and I'm very pleased and would highly recommend JL. read more

They made the process of getting new cabinets and counters easy. The showroom on William cannon has a good selection of counters and cabinets. They came out and measured. The estimate was detailed and clear. They communicated very well regarding scheduling and a product change due to unavailability. The crew that did the install was on time, professional and neat. Overall was very pleased and would highly recommend. read more

Fabulous installation team. Martha, our consultant, is great and responsive! Jay with the pre install and install team was prompt, knowledgeable and really helpful and patient answering all my questions! Our daughter has used JL twice. We checked around and JL is who we chose! read more

This is the second time we have used JL Cabinet and they deliver an "ok" product for the price. However their business practices, ethics, and customer service has turned out to be absolutely terrible. If I could go back in time I would go pay more money for a quality company that does what they say they will and runs an honest business. 1. They go back on their word and blatantly lie. 2. You get different answers from different people. 3. Their installers do not act with care around your house and they play dumb when you tell them in English and Spanish. 4. They hand fabricated the counter tops in our drive way next to our car covering it in counter top dust, which is still covered in dust. The side of the house is also still covered in counter top dust that they did not clean up, as well as our driveway. This is also just after we had our house painted. 5. They left a caulking mess everywhere throughout the entire house. One of our cabinets was actually glued shut from the excess caulking. 6. They damaged drywall and existing cabinets. In one spot of drywall damage (mind you we have smooth finish on our walls) they attempted to float and repair the drywall with caulking. Gotta say that's a first for me. I had to pinch myself to see if I was dreaming or it was real. 7. There are nail holes left in the cabinets. 8. One of the new counters has two chips on the edge. 9. They tried to bill for full payment when the job was not completed. 10. When I tried to hold their feet to the fire to take accountability they back peddled in every way. They literally have a different answer for every situation to try and slip out of being accountable. 11. Now it's at the point when you call to try and get someone to come walk the job to get the issues resolved they hide and forward your calls to voicemail. Then when you call from a different number they pretend the phone isn't working once they realize it's you. I would move on to another company if you are looking for a cabinet company and just save yourself the headaches. Stick with a company that has a reputation that proceeds themselves in a positive way. read more

We've been working with them the past few months on kitchen counter tops and bathroom cabinets for our new build. Always quick to respond and very detailed on their work. Can't recommend them enough! read more

JL Cabinet & Granite - Laundry counter and cabinets - Kitchen & Bath Near Me - Austin, Texas

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Giving them 3 because of the work that was finished in our kitchen. Docking 2 stars because of the overall experience. Pros - The workers who actually came to do the job were nice, professional, finished on time and did an exceptional job of cleaning up whenever they left. Even though they knew they were coming back the next day, they left the kitchen spotless. Cons - Dealing with the actual company and their reps. We stopped by the office on William Cannon to consult, make appointment, etc. We were told that the team will arrive around 11am as they have to drive from Round Rock, etc. We said ok and planned our entire day around their arrival as my wife and I both have full time jobs. When they did not arrive by 11:40am, we called the William Cannon office and were told that the team would now arrive at 3pm. We were given a myriad of excuses ranging from "previous job is running longer", "team's truck broke down", "time given is just an estimate", these things happen in construction". Not sure which one of the 4 mentioned was the real excuse in our case but to add to that, I was disappointed that they did not even make an effort to communicate the delay. At 3pm, they called me to tell me team is delayed even further! The guys finally showed up close to 5pm, a whopping 6 hours late from the time committed to us! I asked to speak to the owner 4 times and every time it was promised that he would call me. He of course never did call to discuss alternate options or apologize. Part of our contract and payment included removing the current backsplash in our kitchen which, at this point, unsurprisingly was not communicated to the team who came to our house to do the demo. I had to call JL cabinet again to make sure this was done. This could have easily been a 5 star review as the job eventually finished is very good but the experience with their office, their utter refusal and incompetence to communicate issues and offer excuses instead of solutions left a bad taste in our mouth. read more

Hands down a phenomenal experience. Everyone involved in the selection and installing of our countertops were pleasant, knowledgeable and responsive. We have a masterpiece in our kitchen now and it was at the best price I could find. Thank you to this wonderful team! read more

JL Cabinet was very easy to work with! Installing new cabinets and countertops isn't a small investment so I called Guillermo way more than I should've to get a peace of mind. And he always responded and answered every questions I had from start to finish. The cabinets look great and exactly what we envisioned! We couldn't be more happier. And the crew actually was able to finish a day ahead of schedule without sacrificing any quality. When we redo our bathrooms, we will be contacting Guillermo again. Highly recommended! read more

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Absolutely wonderful experience with Guillermo and Kate at JL Cabinet & Granite. From the beginning, he was incredibly prompt in answering my questions. He scheduled an appointment at the warehouse so I could see the slabs in person. (The warehouse guys were incredibly kind and accomodating, pulling out multiple slabs for me to see!) The installers showed up when they said they would. They were precise yet quick and efficient. The countertops are absolutely beautiful and by far I got a better deal than anyone else in Austin - I had 5 other companies give bids! Thank you to JL Cabinet and Granite! read more

We had a really great experience with JL Cabinet & Granite (south location) for our quartz countertops! All communication occurred via email with Maria. Maria was very informative and responsive during the whole process. We scheduled a day for install several weeks out but were excited when they were able to come much sooner. Every employee who came to the house was kind and respectful. Our new countertops look so beautiful! For quality, price, and customer service we would highly recommend JL ! read more

JL Cabinet & Granite did a great job with our kitchen remodel. We had a plumbing leak in December and had to pull out most of our old kitchen without a plan. JL was able to give us a quick turn on our design, order, and install in January. Their selection is very limited, but that helps keep the prices down. I was more than willing to work with the limited selection to save significant $ on real wood cabinets. We were able to reuse our existing quartz counter tops and the install team was great. Would recommend if you want an affordable but quality remodel. read more

JL Cabinet & Granite - Kitchen & Bath Near Me - Austin, Texas

Want to give out a big shout-out to Maria she was fabulous. The wrong sink accidentally came they went back to Pflugerville and picked up the sink within the hour. Their Crews were excellent. The finished result I was extremely pleased with. These folks do really good work. read more

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I am so thankful I discovered this company for my quartz countertop installation. After looking around and contacting other companies, I was having difficulty finding good prices and service. I had already installed cabinets from another company, but I wish I would have come to JL first for cabinets and countertops after this experience. The first few countertop vendors were non responsive to our attempts to contact them, or their locations were not ideal. I walked into this store because they are near me, and discovered amazing prices. Within one week of walking in there, they were able to come take measurements and install 60 square feet of countertops in my kitchen and 2 bathrooms. Their install team was on-time, efficient, clean, and meticulous. I was impressed at how careful they were throughout the process. The also have both chinese and spanish speaking workers, for those who feel the need to communicate in mandarin or spanish. I speak mandarin so it was great to practice speaking mandarin and spanish with them, although english was the predominant language that we spoke in. The experience i had with their communications, scheduling, and installation was outstanding - 10 out of 10. I am coming back to this company if I ever have any other renovation projects. read more

Bad bad and worse! We've used JL a number of times for kitchens/baths we've remodeled. I can confidently say that their process, quality of install, and product is bottom of the barrel. Terrible! They on the face of things are one of the cheap companies in town. But the axiom, the cheaper you go the more expensive it gets, holds true with this group. They advertise low price per sqft for countertops but take a look closer at their invoice once you have a copy and you will see there's tons of got you's that you will add up and end up costing quite a bit more. They also take no responsibility for damage done to your home while their unprofessional crews are working. They have a list of items that they claim they are exempt from and put all the responsibility on you for damage done! Some of you will read this and still reach out. Don't! Do yourself a favor and call someone professional like Blue Label Granite. read more

Amazing experience with Guillermo and the JL Cabinet & Granite team. Guillermo helped me pick out and design laundry room cabinets and a wine fridge enclosure to perfectly match my existing cabinets. His entire crew was timely for measurements and installation and were able to install days earlier than expected. Additionally, JL was extremely cost effective compared to other bids that from other companies that couldn't figure out the fridge enclosure or were unreceptive to the fact I wanted to use a piece of stone I already had versus their own. I would definitely use JL Cabinet & Granite for any future projects and would give them six stars if possible! read more

We contacted JL Cabinet & Granite along with several other vendors for an estimate on two projects: Kitchen and Master Bath. Very impressed with the office staff, Mimi and Sara, Jay with his precise measurements and suggestions, plus the installation team lead Jonny. Our entire kitchen and dining area was done in a few short weeks with little disruption and at a very reasonable cost. Due to Covid, we took a short break between the kitchen and bath renovation but later requested the project to continue with the Master Bath. Likewise, same stellar results. Impressive, polite and professional. Bravo! read more

I used this company for a house I was flipping. I ordered cabinets, had them assemble and install the kitchen, and then later come out and measure and install engineered quartz countertops. It came out beautifully. They were very careful about measuring, they beat cabinet prices of another company I had used for a different house and they beat the price (by almost half) of the company I used for my quartz in my personal home! read more

Very reliable, great quality, affordable. The company offers great variety of materials and styles. Delivery is amazingly fast. They are very flexible, example: we wanted material only, no labor - no problem! Later, we decided to use the installation team - we got it. They make very clear what they will and will not do. They value your time - I didn't have to take days off for installation process. I do suggest to request details on installation schedule broken down to quarter of hours for better organizing your day. All processes are smoothly organized, experience is very positive, saved a lot of money. Highly recommend. read more

JL Cabinet & Granite - Kitchen & Bath Near Me - Austin, Texas

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We had a great experience from start to finish with JL Cabinet. From assisting in the showroom, to the final install, the service was great. Our cabinet installers in particular were fantastic and made every effort to ensure that our cabinets were level, plumb and perfect. The countertop installers were also great. We are so pleased with the end product and highly recommend them. read more

We had an excellent experience with JL Cabinet recently. They came out a second time to measure to ensure our master bath counter and cabinets would be just right. We did have an issue of a drawer not closing perfectly and they came out twice to fix and now it's just right. I liked being able to go to the showroom to make selections. Overall, we are very pleased with our master bath results. read more

Maria talked me through the whole process. Cabinets were high quality looked great and most importantly were installed quickly.

Had a misunderstanding with them. I think it's ok. The owner spoke to me about a misunderstanding. And was receptive to my feedback.

After being contacted by JL and asked to remove or revise my review for "false information", I do have a couple of revisions to make: 1) It did say on my original invoice that I had to purchase the entire slab. That will teach me to read invoices much more closely, since no one bothered to actually tell me that information. 2) They did deliver the color I ordered, even though it looks nothing like the color I ordered on the website they told me to choose a color from, because their own website choices are 2+ years out of date. I stand by everything else. read more

The only reason they are getting 2 stars instead of one is because the office staff at the William Cannon office were very nice & apologetic. Also the installers were nice & professional. Our project install was delayed twice & not finished when promised. The owner was very rude & unapologetic going as far as to raise his voice at me over the phone. Part of the project they were unable to do for us we decided to just finish on our own. When we went to complete it we found that we did not receive some of the needed materials. Even though there were mistakes on their part they refused to exchange materials for what we needed & wanted to charge us more. This small project was one headache after another. read more

These guys are on time. Took my old countertops with them. Super professional all around. Highly recommend.

5 stars!!! Maria was SO helpful! She was so informative and helped me choose kitchen and bathroom countertops as well as new sinks. The crew installing did a phenomenal job and cleaned up after complete. Would definitely recommend JL Cabinet & Granite (Maria) to anyone looking to upgrade their home! Thank you Maria!!! read more

JL Cabinet and Granite recently did an excellent job in installing new quartz countertops in our kitchen. The office staff were friendly and helpful and the installation team kept to the schedule and was very efficient and capable. Their price was extremely competitive and we are very satisfied with the end result. read more