Re technical support: I was building a new computer with some expensive server-grade parts and…read moreduring the build I got a bit worried about the install and didn't want to damage it. I took it to central and they put it together and bench-tested really quickly for a low price. Rick worked on it and was super nice and helpful. I have also bought parts from them and have only good experiences.

I have been using Central Computers since the year they opened, in 1995. They are indispensable…read morefor me regarding getting parts that I need, With their helpful guidance, I started installing and configuring network cabling for my clients back in the 90's. They have a superb selection of various dongles that allow you to attach anything to anything, and their prices the same or beat buying off Amazon for Hard Drives and SSDs and RAM. Their sales people have turned over since the 90s, but my buddy, Candy is still there. (Hi Candy!) :-). I often call in an order of parts and have it waiting when I get there a few hours later - park the cark outside, run in and pick them up and return to the car in under 3 mins! However I love to browse there to see what's new. I miss Fry's but Central has been able to somewhat fill the void. Go Central!

David did an amazing job saving my husband's computer. A week before my due date with our son, my…read morehusband spilled coffee on his laptop. I went to Apple and they told me it would be $1000 so we should just buy a new laptop. I thankfully then found Cosmic Computer on Google Maps and decided to seek another opinion. David was extremely kind and helpful- he took the computer apart and packaged it so I could take it home and air it out. He then put it back together, and it is working perfectly. We are extremely grateful, especially with our son's birth right around the corner. I'd highly recommend David.

Scammer. Used to bring my electronics here for several years, and all of a sudden the last laptop I…read morebrought to this place - I come back to pick it up and he tells me he returned it some company that called him and asked him to return this computer. None of this makes any sense. No notice of any kind, he did not call me to tell me this, no receipt or proof of anything! Just stole my laptop and lied about it. If you do bring anything to this place, ask for a receipt or some type of proof of drop off.

Giovanni was wonderful. He was so helpful that I bought a computer, but then I brought it back and…read morebought another one. Everybody there was very helpful and were able to get my existing computer up and running with the replacement of a battery.

Bought a camera from Best Buy that literally overheats and shuts itself off during normal use. When…read moreI returned it, the employee seriously told me overheating is "a feature, not a bug" -- while still charging a 15% restocking fee. Imagine paying hundreds in penalties for a defective experience that the store itself admits is "normal." Meanwhile Costco and Amazon manage returns without punishing customers for faulty products. Lesson learned: Best Buy's policies are stuck in another decade. Shop elsewhere.

My Apple Store of choice for every upgrade. The team is always prompt, helpful, and the order‑ahead…read morepickup couldn't be easier. I've bought three generations of iPhones and plenty of other Apple products here, and the service has always been excellent. 7 years ago, my left AirPod died just a week out of warranty--and they still replaced it for free. That kind of customer care sticks with you. Five stars!

Teach your employees about customer service…read more I was standing at the phone section waiting to be assisted for 10 minutes. Five minutes in a guy approached me and said someone would be by to help. I watched him and two other employees standing around jerking each other off for five more minutes. Completely disgusted. Review your camera cameras on who was supposed to be demonstrating phones on July 20 from 7:25 to 7:35 completely worthless staff.

Walking into this Office Depot is less like a retail experience and more like an unintended…read morepilgrimage through a warehouse that time--and janitors--forgot. If you are coming here for the FedEx drop-off, may the saints guide you, because the store certainly won't. There are zero visible signs indicating where to leave your packages. I eventually discovered that "service" here is a theoretical concept rather than a practiced reality. I spent enough time standing around waiting for a human being that I nearly developed a patina to match the floor. Speaking of the floor: it is impressively dirty. For a place that sells cleaning supplies, they seem remarkably hesitant to use them. The aisles are packed with merchandise, yet the store manages to feel abandoned--like a cluttered monument to corporate indifference. If you enjoy scavenger hunts in dusty, unstaffed showrooms, this is your Mecca. If you actually want to ship a package or be acknowledged as a breathing entity, literally anywhere else in the Richmond would be better.

I'm writing an update because it's been 8 years since it changed to Office Depot. The staff changed…read moreand try to be helpful. It's good for certain needs like pens, paper, and ink.

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

997 Jackson St Oakland, CA 94607…read more Last year my Skytech PC was the victim of a power failure. It wouldn't startup again. After almost a year, I decided to get it fixed. Using Yelp Projects, I filled out the repair request, and the bids came pouring in! YY Computer offered to do diagnostics and software install for $100. YY Computer is in Oakland Chinatown on Jackson St. I made an appt, and dropped by in the morning. While I was there, they did a quick check and found the hard drive (HD) to be damaged. They repaired my PC and upgraded my HD to 1 TB. It took about 2 business days. When I went to pickup my PC, they switched it on and show me the new HD. I'm very pleased with my experience. Small parking lot or meters on the street.

I needed to replace my laptop battery, but I couldn't get the screws on my back panel out. I even…read morestripped one of my screws due to me being dumb. Took it over to the store and Kendrick and Pedro worked their magic. They were able to help remove that back panel for me in just twenty minutes. Kendrick also hooked me up with a replacement set of screws as well without me asking. Overall thank you for the quick and efficient work!

We visited Central Computers in San Mateo twice lately and been helped with a very…read moreknowledgeable,patient and helpful team member by the name Sterling. Him and the rest of a personel are very nice as well. We like their services and will definitely come back for all our computers needs. Will of course recommend them to our friends and family!

Truly professional and personal one/ one service to cater to the needs of the small business and…read moreindividuals . Acenet will not try to oversell you what you don't really need . Don't be fooled by the ' Not so extravagant face of the building they work out of !! And very competitive pricing !!!

Always impressed with the fantastic service and technical knowledge of their staff. Have been a…read morecustomer for over 30 years