My laptop suddenly stopped powering on yesterday, and I brought it to Don in somewhat of a panic; he was able to quickly diagnose the issue (a loose screw shorted the motherboard) and had it fixed and back in my hands before the end of business the same day. Honest, straightforward, friendly, and fairly-priced -- you can't ask for more in a local business! read more

I brought in my computer with a power cord problem. He sold me another which gave iut afterc3 uses. I brought it back and he threw me out! I doubt he stands by anything! read more

Don is a magician! Fixed my Lenovo Legion 5 after forced Windows 11 update crashed the system and got the blue screen of death. Don backed up all of my files and repaired the operating system back to normal! read more

Don is awesome! I suddenly was experiencing CPU temperature issues in my PC. I took my PC down to Don and he diagnosed the issue, ordered replacement parts, and cleaned/reconfigured the interior of my PC in a two-day turn around. If you are having any issues with your computer system I cannot think of a better person to trust to fix your issues. The communication and customer service throughout the process was top notch. If I ever experience any future issues I know exactly who I will be taking my computer too! read more

When my 4-year-old laptop died, a friend recommended I take it to Don. Within a few days after I dropped it off, Don had diagnosed the problem and was working on sourcing a new hard drive to repair it. When I decided to buy a new computer, Don was extremely responsive to all my questions related to his recommendations for brands, specs, and virus protection for my new computer. When I received my new computer, Don helped me retrieve my data files from my old laptop and transfer them to my new laptop. Don helped this non-tech savvy lady with so much for a fair price, and within a week had me back up and running. Thanks so much Don! read more

I'm sure everybody needs somebody to help them with their PC at some point. Hopefully you are lucky enough to live near computer 5000 or even if you don't like me it's worth the drive Donald is great to work with. He takes on the trickiest jobs and always delivers. read more

Computer 5000 - Don and me. - Computers Near Me - San Francisco, California

Bro fixed everything, even a bunch of issues I didn't even know were there. Very worth it!

He charged me 200 dollars to fix my memory issue, didn't resolve it, gave me some cheapo gear and installed malaware. Issue still unresolved, now I'm reluctant to seek any tech help and have an even more messed up computer than before. read more

Don it the best. Computer smarts and of greater importance, I think, is his patience; particularly with the old fart who seems to need some serious hand holding. read more

The owner operator is Don. Don conducts business like a true professional. Fair prices, excellent service, great customer service, with full transparency. Don is first rate in all categories. I have been bringing my families computers to Computer 5000 for years and he never disappoints. I always walk away feeling whole and like I probably received more service than what I paid for. Don treats customers fair and square. Can't ask for anything more. Don is the real deal. Rod G read more

I had a truly excellent experience with this business today. Don took good care of my PC and provided very quick turnaround. He diagnosed the problem and replaced the damaged part, also deep cleaned the unit and gave me some good advice on how I can prevent the same problem from recurring. The price was fair and he earned it, along with this 5 star rating. I will recommend Computer 5000 to friends, and I'm happy to have this business in my neighborhood. read more

I brought my PC on a Friday late afternoon to Don ( it did not start up after a power outage damaged the power supply). Saturday at around noon he called me telling me that my PC is ready for pick up. Not only did he fix the problem - he also cleaned the inside at no extra charge. Very pleasant experience at a reasonable price - Thank You, Don ! read more

I rarely write review but Computer 5000 was amazing. I spilled water on an expensive laptop. I thought it was done for and I would have to get a new one. But I thought I should at least have someone look at it. I thought if possible they can fix it and guess it would be 200-300 dollars The owner was able to do it for 119!!! He only charged me for the replacement keyboard and for less than an hour of his time I am bringing ANOTHER laptop I spilled water on today. Lisa read more

Donald at Computer 5000 is as helpful a person as you will find when your computer has a boo-boo or needs some bells and whistles. Quick, affordable, and responsible - this is the place for you and your computer. read more

DO NOT GO HERE! The owner is a liar and completely incompetent. My laptop wouldn't turn on and I needed it fixed quickly for my work in grad school. I told the owner, that I needed it repaired within a week and after looking it over for a few hours, he called and said he could do it. I told him that if the work couldn't be done within a week, just let me know, so I could go elsewhere. A week goes by and he tells me he needs to order a part. I'm a bit pissed at this point but suck it up. The part was on backorder for another 4 days. When he finally gets the part a week later, it still doesn't solve the problem. I've never yelled at a business owner before but I let this dude have it. I took back my computer and had a friend fix it. read more

I have done business with Computer 5000 for at least a decade, maybe longer. I felt very lucky to have found Don and his company in a time when there was a repair shop on every corner but you didn't always get good service. Recently Don refurbished my very old laptop which was overheating and in general having a lot of problems. The price he gave me was extremely fair, considering the great work he did. My old Toshiba is running like new! And when it's time to say goodbye to a computer, Don will tell you honestly and save your information. I would not bring an out of warranty computer to anyone but Don. Anything in the world of computers you need, Don has it. He is truly an asset to the San Francisco computer community. Thank you Don! read more

I'm a end-user, that's it. While I can bang around a computer until I get an idea of what the problem is I have no clue what to do about it. I've gone to Computer 5000 several times over the past 5 years and have always had excellent, honest service. They've given me honest advice about when to stop 'fixing' things and simply junk the computer; replace power supplies and fans when others have told me to get a new machine and have saved me from junking a laptop that was a hand-me-down - it just needed the battery replaced. I'm sure, that with all encounters in life, some go better than others for different people, but I can honestly say that I would send anyone here without reservation. read more

Don is the best. This place is efficient, friendly and knows their stuff. My computer had a hard drive malfunction in addition to some light water damage and Don was able to fix it in less than three days. I highly recommend coming here for any computer issues. read more

Will definitely come back if we need Don's services and I will definitely tell everyone about this place. Price was fair, Don was such a nice person; his work was fast and delivered on time. Brought in my computer on Friday, March 9th & it was ready on Monday . . . yeyyy! My computer is running awesome again and I am so happy with the outcome from his services. Thanks guy, it was absolutely nice to have met you, the referral about your place was a positive one. I was referred to this place from 2 of my family members. Keep up the awesome work!!! read more

I had a problem with my thinkpad and brought it in today. The owner was extremely knowledgeable and helped me free of charge. I'm going to be returning here in future for any problems with my computers and will recommend this business to all family and friends. Good people are few and far between these days. If your computer needs fixing I wouldn't think twice about taking it anywhere else besides here! read more

Patrick is the bomb! He always takes care of me and I don't think he would ever over charge me or rip me off. I trust him 100%. I've gone to places closer to my house, but always end up going back to Computer 5000 which is twice as far, because I trust them, and they blow away all the other places by far. Thanks Patrick! Dove read more

Don is wonderfully knowledgeable and helpful. I bought a mouse from him two years ago. Yesterday it stopped working. I didn't know if the problem was the mouse, the connecting port, or the computer. I went to the Computer 5000, unaware that the new location, next door to the old one, was not wheelchair accessible. So I pulled my chair up in front of the stairs and started waving. Don came out one minutes later, took the mouse and checked it on a computer inside. He came out and said the mouse was fine, and suggested I remove the adapter for the suggested mouse port and plug it into a USB port instead. I brought it home and his suggestion worked. I'm back in business! The whole thing cost me $0 and about five minutes of time, not counting travel time on the 28 bus, which stops a block away. Love this store. read more

computer 5000 is the best repair place ever. Two friends, one programmer and one NSA computer securities expert couldnt do in one week what Don did in one day. My alienware works better than new, after replacing the hard drive. They even kept all the old data! Would go there again anytime... Best feeling after a repair, testing it in the mojave desert, worked like a charm! read more

I've *always* had good service at Computer 5000. Since 1997 or so I've bought 5 - 7 computers from them for my office. I've also had a number of computers repaired by them (both ones they've built and ones I got elsewhere). They've been true to their word, given my good deals and service, and I've been satisfied with every aspect. I'm really surprised by the other review, but then I've never had a laptop repaired by them. But, I do feel comfortable in giving them high ratings for desktops. read more

I've been in a number of times with crashed windows computers over the years, both laptops and towers, and Don has always been able to help quickly and at a fair price. He's patient and explains thing well.s others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Back in the "old days" there was a little computer store about every other block on this outer stretch of Geary. Not any more. I guess Geek Squad and the other big box bullies have done them in. Fortunately, Don is still here with his Computer 5000 store and I'm happy as hell that he is. Although he's not in the big corner store anymore. He's around the corner, actually facing out onto 14th Street. I recently had a problem with my rig. I'm not technically inclined and, although I could sort of get an idea of what was wrong, I just didn't have the guts to open the box and delve into it. So I brought it to Don. The next morning I got a call from Don explaining the problem and I knew what I had to do; replace some bad RAM. I delivered the new RAM sticks to Don, he put them in and tested it all out overnight and I picked it up the next morning. And now I have my Big Bertha rig back and operating like new. Don's a very nice guy; serious about his work and the quality that he puts out. And that's exactly what it takes to make me feel confident that I made the right decision to use Computer 5000. I can not recommend this place highly enough. read more

2019 and still coming to see Don ... will need an upgrade out of Windows 7 to 10 and he's who I will get to do it.

Thanks to Don my company is back up and running. He took a job on that no one would do. He fixed my machine fast with competence and sensitivity to my concerns. I cannot wait to have him build my next computer. I cannot say enough about this shop. read more

Very nice business! The owner was kind enough to help me take out my hard drive immediately after I wandered into the store and even recommended a place to sell my laptop for parts. The store is around the corner from the dance studio! I almost missed it! read more

Second time in with computer issues (this time the husbands). Great communication. Straightforward solution. We will be back if needed. 5 stars! read more

I found Computer 5000 on Yelp after my computer had a total melt down. I was in a state of panic. Don was able to backup my files, identify and isolate the problem, upgrade my OS and graphics card and call me later in the day to tell me my comp was alive and well. ALL for a very reasonable price. I highly recommend this business. read more

My son dropped his laptop and cracked the screen and Don was beyond helpful and nice in helping me try to fix it . It is a gaming computer and the parts are not as easy to come by; especially in the world of Covid 19, so I ended up having to go back to the company to fix it and wait forever, but Don exhausted all possibilities to try and find the part and I appreciated that. He is a class act and the next time I have a computer issue I will definitely go to him! read more

Had viruses removed and twice brought my PC back and still not fixed. The "tech" Don kept saying its my printer causing hung shutdowns and redirected inquiries during searches. He deleted the printer software and gets hung. He also blamed search engine for the search glitches. These problems did not exist before. Also took 2 weeks each before I got my PC back. I also feel he overcharged. He quoted 95.00 to 135.00 dollars for most PCs' and he charged me 162.50 dollars. Sorry but Never again!! I am going to have to go to another reputable shop to have my PC fixed. read more

They did what they said they were going to do, for the amount of money they said it was going o cost. They were candid and straightforward about what kind of fixes would be worth doing, or whether I should just ditch my laptop. Everything I was looking for. read more

Friendly, fast, and fairly priced. You can patronize Computer 5000 with confidence. I had a pressing project due in just three days -- but my computer was not up to the task. Heavy duty media files kept crashing my poor little laptop. Even though it was the day after Thanksgiving, Don was open for business and gave me excellent same-morning service, pumping up my computer's memory and taking lots of time to make sure I could run everything I needed. He even helped me learn how to use some software I was unfamiliar with. What a guy! What service! And what a reasonable price. Computer 5000 saved the day. I read more

They did not do the best job in communicating. I had to call for an update and they did not get my approval before fixing the computer after they found the issue. My computer got fixed, so no complaint except that I just feel it took longer that it should have. read more

My MacBook broke down but I didn't want to go to an Apple Store. I asked around and people recommended this place. It also had really good reviews so I thought I give it a try. I was not disappointed! Service was great and fair. I definitely recommend it. read more

I own a small company and am always in need of a computer repair store. Computer 5000 is run by two extremely competent computer technicians. I have been using Computer 5000 for over 5 years and we have built a great relationship. They continuously provide phone support for any of our computer problems. If they can not help me fix it over the phone they can take the computer that day and have it done within 6-12 hours. The prices that they charge are in accordance with the service they provide. I will continue to patronize Computer 5000. For those who have had a problem, try leaving your attitude at the door and treat the people who provide you with services with Resepct. read more

My laptop fan wouldn't stop running! I called Computer 5000 and was told that I probably had some dirt or dust blocking the vents. Of course, instead of bringing it in, I tried to clean it myself. Mistake! Haha. It didn't work. I called back and brought it in on a Saturday at 1pm and it was ready to go that same afternoon. The charge was super reasonable too! I'll definitely come here for any computer repairs I need in the future. read more

Utterly incompetent. Don't know what they are doing. Rude and make excuses for their incompetence. Just a waste of money and time. Very pathetic. read more