North Bay It Solutions, just finished installing our new security system on our property in San…read moreFrancisco.Highly recommend this business, Professional, and Fast Service.

Thanks so much to Mark Gilbert for cleaning up my slowwwww computer and making everything work! As…read morea busy realtor I am technically challenged and always under the gun to create documents quickly! Mark was recommended by my company, Bradley Real Estate, and I highly recommend him. He came out the same day I called him and addressed the computer issues by suggesting common sense solutions.

We inherited a Macbook Air from a former employer that was overloaded. After trying various…read moresuggestions from Mac forums and downlowning MacClean, I was unable to get it cleaned up. Jimmy came out to our place near Washington D.C. and helped us get it up and running. Plus he had enough time to look at another iMac for us. Now both macs are updated to the newest OS. Thanks Jimmy.

I emailed about a dying battery in my MacBook Air, and received a very prompt response within the…read morehour. The day of my housecall, it was POURING, and Jimmy was on time, prompt, and focused right away on replacing the battery and doing some cleanup for my machine. He has a 1 hour minimum, and the battery replacement wouldn't have used it, so he suggested the tune up, which I agreed was a great idea. He found some unused apps and out of date software, and prior to the appointment (almost forgot!) he recommended I update to the latest OS software. When I mentioned that a prior upgrade had resulted in an unusable machine and I'd had to restore a backup to fix it, he said to do the upgrade before his appointment, and if something went wrong, he'd be able to help me out. The upgrade went fine, but I was a lot more confident about it knowing I had help on the way. I found JimmyMac after looking up reviews of the local Genius Bars in my area - even though my machine is way outside of warranty coverage. The reviews were so poor that I looked on other parts of Yelp. Jimmy is an outstanding support and repair tech, and I'm so relieved I found him here. Excellent customer service, punctual and careful, and very attentive.

Jonathan's work over the 3 years has made him both very insightful and also a true asset to our…read morecompany. He is a very professional, creative, and caring individual.

Jonathan is very knowledgeable and honest! This was the 3rd laptop I was bringing to him in…read moreseveral years. I have been going to him since 2007. He will give you an honest and educated evaluation. If there is any problems take it to him first. I bring all my computer problems to him.

David is incredibly knowledgeable, available, patient, and reasonable to boot. He's helped me many…read moretimes with my Mac and iPhone issues and I subscribe to his security service as well. He knows what he's doing and is fair, honest and reliable. Highly recommended!

Professionalism, Quality, Responsiveness, Value. Besides…read morebeing a straight-up good guy, David has proved to be my computer Super Hero! Not only has he made house/office calls with his mobile unit workshop, but he's worked on my computer REMOTELY! Crazy cool watching my curser fly around under his control while he cleared out the bugaboos in my computer. His rates are really fair too. Can't recommend him and his work highly enough.

Cookie has been hugely helpful to me for several year. Total…read more5 star recommendatio. Michael Barricks

Cookie is the best! She's helped me with my Mac issues a number of times. Last week my older laptop…read morewent kaput and I decided to get a new one instead of pour a lot of money into an older computer. I immediately called up Cookie and she gave me great advice, guidance and specs recommendations on what type of computer I should purchase to fit my needs. Once I got the computer she helped me transfer all of my data from my old computer to the new one. I had so much junk I needed to delete, files and folders I needed to organize and things to clean up. She was able to transfer everything, organize it all and give me a tutorial on the new laptop in only about an hours time. Cookie is very patient, a great multi-tasker and a really fun person to talk to. I would highly recommend anyone with Mac issues or needs solid advice on anything Apple-related to contact the Mac Mama! She is a million times better than any of the folks at the Genius Bar(s)!

Austin was great. My laptop had an unusual issue…read morecommunicating with my external audio devices. The issue was resolved remotely, and I was up and running in about an hour. Professional, knowledgeable, courteous. Whatever your hiccup, I believe they can fix it.

row, I was told I needed to restart it each week for it to receive this updates, which is weird…read morebecause my home laptop I don't have to do that. I'm assuming some updates were installed But all day Tuesday I couldn't access my computer, and I went back there Wednesday morning, and it still take another couple of hours. I'm not computer literate, I had problems with my phone also, It didn't occurred to me to restart the phone, and the person I was dealing with Kimberly was very exasperated with me, and I can tell in Voice. I'm good in my field of work, but I think they should remember not. Everyone is computer savvy, And please remember be kind to people and the way you talk with

I had a mac filled up with viruses that the Apple Store could not fix. I decided to try out a local…read moretech repairman and ended up finding a fantastic one in Coby! He was straight forward, didn't overcharge, and completed fixing everything in a timely manner. Definitely will come back for any tech repairs in the future!

I worked with this business a few years ago when i needed support with my existing business. The…read moreservice was superior to any other service i had experienced. Mike was so knowledgeable, professional and beyond supportive. I was and still am not tech savvy. Mike was patient and helpful in my understanding of what had to be done. Above all, he patiently lead me through what needed to be done. Often he did it as he seemed to understand that i just was not fully getting it due to my being so much on the creative side. It was so supportive ti have someone who fully understands. As my experience with Mike and his awesome abilities was a few years ago, i am now seeking to find out if he still does work individually with clients as business needs have popped up again. I highly recommend Mike and his service. Diane Schaffer

After my regular MAC support guy retired I was concerned about finding a new guy. Michael was one…read moreof his recommendations and I am very pleased. We scheduled an appointment by email for a couple of days out. At the time of the appointment he called to say that he was stuck in traffic and would be here in 10 mins. I appreciated the update and did not think about it. He came in, I reviewed the problem, he sat down and started to deal with the issues one by one. An hour later he left. The computer is working the best it has since I bought it. I am very pleased and I feel like I got my computer back. I highly recommend him and his service.