I'm a small family business owner in Walnut Creek. I had a banking scam attempt and asked Riz to…read morethoroughly inspect and disinfect my laptop. He did find a script and removed it. He also made suggestions for me to tighten up my overall digital security. I am just delighted to have found Riz and expect him to be our go-to local tech support, particularly for our hardware. Thanks Riz!

Don't go here! My hinge was broken on my laptop. It took them over a week to get it back to me…read more They drilled 4 screws through the top of the laptop to hold it together. That could be done very quickly. I had to call everyday to push them. I was really getting pissed off! Glad I didn't need a more serious repair. Oh and it was $200! What a rip off scam!

Matsie did a great job installing our system. He was fast and reliable. He sold us what we needed…read moreand not what we didn't. No oversell. He is friendly and courteous and gets the job done. I would recommend him in a second. Thank You.

Matsie is the greatest. I had a hard disc crash. The Geek Squad had the computer for a week and…read moredidn't recover anything. Matsie took the computer and recovered 99%! He is always responsive, comes to your home or business if he can't fix it remotely. Really knows his business.

I recently started a consulting firm and, for the first time in my career, I am relying on my…read morepersonal computer. Unfortunately, my computer began to slow down and became very unresponsive, which made me extremely anxious since I don't have an IT team to turn to. I found Acamar Computer Services on Yelp and decided to contact Evan based on his excellent reviews. Everything I read was accurate! After explaining the urgency of my situation, Evan was able to see me that afternoon. During the consultation, I mentioned that I was prepared to hear that I needed to buy a new computer, considering I had purchased mine in 2021. However, after just a few minutes, Evan informed me that my hardware was in good condition. He only needed to address the "software bloat" to get my computer back in order. He also assured me that once this was done, I would likely have another two years before needing to worry about replacing my computer. We spoke on a Friday, and he kindly asked if I needed my computer back over the weekend or if I was okay leaving it for him to start working on it the following Monday afternoon. I chose to wait until Monday so I could finish a few more tasks. I dropped off my computer on Monday evening and picked it up the next day. Evan took the time to explain in detail everything he had done and how each change improved my computer. Evan is extremely talented, efficient, and a pleasure to work with. His pricing is very competitive and well worth every dollar spent. His primary focus is on delivering exceptional customer service, which is exactly what Acamar provides. I informed Evan that he is now part of "The Chrysalys Team" and will be my go-to IT professional for all my computer needs moving forward. I cannot recommend Acamar highly enough. Evan is a lifesaver!

Charged me for a repaste and cleaning of my ASUS G14 laptop. The laptop came back to me still…read moreoverheating. I took it to a more savvy tech buddy of mine who upon opening it up discovered that the CPU and GPU still had the original liquid metal thermal paste. Two conclusions here, improper work, or dishonest work. In both cases very bad for the consumer.

My son's computer is supposedly a gaming computer but we've realized it has very little space to…read moredownload the games. I brought it to Nerd Crossing to get their opinion. They were really helpful- even if their advice wasn't what I wanted to hear! They explained the situation in very simple terms and helped me understand the options. They were also very COVID-19 conscientious with all the precautions in place. Next time I have a computer issue, I will be back!

Nothing worse than your computer going down, had previously had the great employees at Nerd…read moreCrossing make a repair a few months ago. Then on Monday my printers refused to print. Called Eric on Monday, he came out to my office, discovered the problem, and on Thursday set up my new computer saving settings and bookmarks, etc. Can't recommend this firm higher, on a scale of 1-10, they are a 20. Quick timely response time, reasonable rates and a pleasure to deal with. Eric is a rock star.

Great service! Prompt and professional. They solved our immedidate issue and have continued to…read moreprovided ongoing support at a very resonable price.

Gary knows his stuff. I panicked when my computer wouldn't turn on. I was sweating having to…read moreexplain to my wife about all the potentially lost photos and documents that I hadn't bothered to back up. Even though he was mobile, he triaged the situation over the phone, starting with checking to be sure everything was plugged in. Apparently our puppy had yanked on some cords to where the power source was disconnected. Disaster averted. Got data you don't want to loose, Get Gary.

Gary has been helping me with my business computers for at least 8 years now. I highly recommend…read morehim for his quick and efficient help with all things "computer". He has helped me move my office, upgrade my computer system at least twice, and doesn't make me feel foolish if I don't understand something. Also, he is a really nice guy. If you don't want to deal with computer nonsense, he is a great resource to have.

Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!