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    CommunityLTE

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

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    2 years ago

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    AireBeam Fiber Internet

    AireBeam Fiber Internet

    (70 reviews)

    I live Airebeam. service gets a little dicey with weather but that is a small thing when you…read moreconsider everything. The customer service is the best. I notify them if there is an issue. If it is their issue, they fix it and they always call me to make sure their issue is corrected. If it is my issue, they take their time to walk me through what I need to do and always make sure I am satisfied before hanging up. everyone I have dealt with, for 8 or so years, have been very friendly and professional. I highly recommend this service. I live in a rural area and it is sometimes hard to find good customer service when you're in the boonies. 10 out of 10.

    STAY FAR FAR AWAY. This company has been the very worst…read moresince setting foot on my property. They dug up a stucco wall causing numerous big cracks and dug up the roots of an orange tree. The team they sent did not speek a lick of english and installed their fiber box in the wrong spot on my home. Then another guy came to do the install and said the box was on wrong spot, wait a week for someone else to come again, who doesn't speak english, had to yell at them to get an english speaking manager on the telephone. I do have to say that they did send a crew out to fix the wall, but again the workers didnt speak english, but luckily one of the workers brought his english speaking son, and he was a very nice kid and the workers did a great job on the repair. Next another guy shows up after I had to crawl under home to run pex tubing to put the actual fiber into the home. Well that took hours of frustration. After it was finally completed, I thought, finally it all done and everything should be ok, Well, I was WRONG! The service is spotty at best, TV continues to spool/buffer? making it impossible to watch anything on TV and goes blank often. I recently got an email from them about a payment to my account. Well, I should have not gotten any bills from Airebeam at this time. I just got service activation on April 16th. They told me that I had 1month free at $55 and that I also get a credit for putting their sign in my yard. I called their billing office and got no help. They said they made a mistake on activation date, but would not credit the $30 back to my account. I told gal that I should have, at the very least a $55 credit, and that I wanted to speak to a manager. One was not available (bull). 2 days later and I still have not received a call back to notify me of a fix to my account. I have NO CONFIDENCE in this company, their service, nor their billing department. Unfortunately I am stuck with them for 1 year RUN AS FAR AWAY AS POSSIBLE!

    CommunityLTE - isps - Updated May 2026

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