We used Steve a few years ago to add a camera system to our house. He was so helpful, knowledgeable and kind. Made the experience so easy and made it so I could actually use the cameras and check them/recordings easily - and I'm not tech savvy! Today we had a few questions randomly and needed help so Tyler came out and helped us. He too was on time, so helpful, easy to talk to and handled everything for us! I honestly couldn't recommend them enough! Thank you!!! read more

I have reached out to SSS multiple times via phone/voicemail and text over the past week. Simply want to schedule them for service on my home security system. No response at all! Even asked that if for some reason they weren't interested in my business to simply state that. Crickets. Strongly suggest that you avoid Smart Security, the only Smart thing to do. read more

I've worked with the folks for years. They are friendly and reliable to work with. They managed my home security system and monitoring.

Have serviced our homes for almost 8 years . Happy to have them . Installed alrm and monitoring .

I guess they don't monitor or respond on Yelp anymore. Can't give them more than 2 for that. If you decide to start reviewing Yelp again, message Me back Responsiveness is worth 3 stars to me. The other 2 are earned on the job site. read more

Outstanding Company! From the installation in February to the recent service call Steve and Tyler have been great to work with. They're knowledgeable, friendly and more importantly honest. Highly recommend read more

This company is amazing. The guys are top notch professionals. I will be telling all my family and friends about this company. I sat down with a few security companies for my needs but Smart Security Systems was the best price and best quality hands down. If you want professional work hire these guys read more

Smart Security Systems - All of my cameras install are perfect - Security Systems Near Me - Phoenix, Arizona

Happy customer who had an awesome experience. Tyler from Smart Security installed our camera security system. He was extremely responsive, professional, knowledgeable and meticulous with the work he performed. We recommend Smart Security for your home security needs. I am so glad that we gave him a call and so will you. Thank you!!!! Lisa read more

Amazing service! Don't look elsewhere contact them now to get your security system installed

Just bought a house in Phoenix and after reading all the Yelp reviews, decided to go with Smart Security. Met with Steve to review the existing alarm (ADP) and see what we could re-use and what needed to be replaced. Also wanted some HD cameras to be installed around the house (provided by us). Steve went through everything and answered all the questions we had and went through how everything would be installed (I wanted a nice professional install like I had seen on customer pics). He provided us with a fair quote and we decided to go with them. We were out of town for the install so the crew went in and did the alarm and camera install for us. Steve kept us updated during the entire process, called when he had any questions and also texted me pictures of everything when done. There was no mess left behind, everything was clean and professionally done and the neighbors commented on how nice everything looked. Overall we are very pleased with the company and Steve, glad we ended up going with them. We'll definitely use them again in the near future for our business and will highly recommend them to anyone who need an alarm or camera system installed. read more

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This company is great! They installed our cameras a fews years ago, and they are still going strong. We recently had them reset the cameras, and they were on time and efficient. They are professional and take the time to teach you how to use their equipment. I would definitely use them again. read more

We recently had some incidents around our neighborhood and one at our residence so we decided to install some cameras. We bought a Samsung system on Amazon and after getting some ridiculous estimates, we went with the much more reasonable estimate from Smart Security. Smart Security gave us their estimate right over the phone; other companies wanted to come out which just made me feel like they wanted to get a feel for how much they could get away with charging us. They were able to come out 2 days later which was great. Tyler and Dalston (sp) showed up right on time. We took some time to show where we wanted the cameras. We made some changes based on their recommendations which made total sense. They got right to work, they kept us informed all along the way, showing us different parts of the install and explaining any obstacles they ran into. Also have to mention we had a more difficult install than most because we have some odd roof lines but they got it done. Dalston had another job to get to in the afternoon - which they made us aware of prior to beginning - but Tyler got the rest done in no time. He adjusted all the cameras so we got the best view possible, cleaned up any mess made. He was fantastic, he went way above and beyond, very friendly and trustworthy. In conversation we mentioned we weren't happy with our current alarm company and he gave us some info on their service. We have a year left on ours but will be calling them once we're done. If you're installing a security system, do yourself a favor and call these guys, then... just rest easy. read more

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Steve and Tyler recently reactivated our old system which had been dormant for about 10 years. They re-mapped all of the zones, replaced several magnets and updated the circuit board. They were friendly and knowledgeable, and the work was done professionally. Jay Starks read more

We moved into our home a year or so ago that had an existing hard-wired security system. We called a couple of other bigger name alarm companies to see if they could use my existing system and complement it with new hardware/technology. Most of them either declined immediately or just wanted to install another duplicate/wireless security system in my home because they didn't want to take the time to trouble shoot the existing one. The same day we called Safe Security, Steve came out and inspected our existing system. He took the time to explain our options and most importantly, was able to use our existing system AND convert it to a new Honeywell system with cellular connection! We highly recommend Safe Security. read more

Best customer service, these days you don't find a company like Smart Security. If you are looking for an alarm for your home, office, or business I wouldn't trust anyone else but Steve Richardson with Smart Security. read more

Smart Security Systems - The alarm Steve installed - Security Systems Near Me - Phoenix, Arizona

Steve was great. Very flexible and he made the pricing work for what we wanted to accomplish. If you're looking at adding cameras to your new or existing store, stop wasting your time and calling everyone else on Yelp. Call Steve and move on to more pressing matters. read more

If you're reading this review, you don't have to look any further for an alarm company. Smart Security Systems, in my opinion, is the best choice. It's refreshing to find a company who truly believes, enjoys, and stands behind what they do and are professional about it. Within one day of moving into my home, I was approached by no less than three alarm company dealers pitching their monitored alarm systems. The timing was right to buy a system, but the company I selected was wrong. Like many of us who have alarm systems, I am "trapped" into a three-year contract I couldn't break without paying the remaining contract balance. Service is horrible, the wi-fi cameras stopped working, and no one would take or return my calls. They even reneged on a $300.00 credit they offered. Every day I felt I was on borrowed time hoping someone would see the yard sign and cameras and think twice before coming on to my property, not knowing the cameras were now just for show. Fast forward to Smart Security Systems and the owner, Steve. Fed up with my current alarm system, I decided the risk outweighed the cost. I started researching security companies and compared many of them when I came across Smart Security Systems. What initially caught my eye and intrigued me most were the pictures showing installed cameras mounted at various homes and businesses. The Smart Security System is the hardwired, reliable DVR recordable system I wanted! The work was so "clean" looking and professionally installed, especially when compared to what I had. As I continued reading all the positive reviews about Steve and his company, I was further reassured. I sent a request for information that evening and received a reply from Steve a few hours later. Steve and I spoke on the phone the next morning. Unlike the other alarm companies, Steve asked me what my needs were and what I expected to get out of an alarm system. He was genuinely interested in building a relationship and providing me with a service, and not just selling me an alarm system. Steve met me at my house a few days later, and we talked about the type of system I wanted. He completed a survey around the home ― both inside and out ― and explained the kind of system he would recommend, to include motion-activated cameras with high resolution, digital zoom, and night vision capabilities. Later that evening I received a detailed and exceptionally fair proposal with several options. After a brief conversation the following morning, I settled on one of the options with an installation date a few days later. Steve arrived on the date and time promised. Within minutes Steve and his assistant, Tyler, were running spools of wire through the attic, and mounting cameras where we agreed. The installation took about six hours, which included instructions on how to operate and monitor the system. Steve was very thorough training me on how the system worked and spent a great deal of time with me positioning the camera angles to ensure I was satisfied. He even followed up later that evening when I sent him a message with a question. Steve and Tyler were methodical in their work and cleaned up all boxes, instructions, plastic wrappers, wire clippings, conduit pieces, etc. I would highly recommend Smart Security Systems; they're a great company with a great product, and provide excellent service. read more

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Yes, your company--SMART Security Systems--had me sign a contract for SAFE Security despite knowing fully well how horrible that company is. You told me on the phone and you have indicated in your response to my review that you have not signed anyone up for SAFE Security in the past year or so and yet when I checked your company's website, I saw that you continue to flaunt an advertisement for SAFE Security and being part of their dealer program. Oh, the hypocrisy. And your business partner would dare call me a liar? I saw that he is still continuing the same sort of practice for his new company San Tan Security Systems. Good luck to both of you and the people that you throw to the lions for the love of profit. read more

Look no further, these guys are the best. I had called probably 40+ companies only to be shot down, turned away, or offered a bid for an entirely new system. Tyler came out to our site and literally blew me away. He was so helpful, knowledgeable, and ultimately kind to have taken the time out of his busy schedule to come help us out. Could not have asked for a better experience or service from a company! read more

Searched extensively and interviewed several Arizona alarm companies to install alarm system, that included cameras, keypad locking systems, etc. A previous owner of a national alarm company and there is no comparison! Not all of them will complete all the features needed and also wanted a quality company that stands by their products and services. Steve and his crew have years of experience servicing satisfied customers. The final decision was the excellent customer service, fast response and a company that treats their customers like family and really cares about their customers being satisfied. I would use them again for any upgrades and refer them to anyone I know who wants first class services and products. Thank you Steve and Team! read more

Great company who does quality work! Very quick to respond and install. Was very easy start to finish.

If you're in the market for a surveillance system and or alarm you need to call Smart Security. I purchased my home with an existing 20 year old alarm and surveillance system . After reading a bunch of reviews from different companies and calling around I quickly realized most "security" companies are only interested in getting you to sign long contracts with alarm packages. Steve at Smart Security came out and immediately looked for ways to update the existing system and to try and salvage what worked to save me money. After an extensive consultation and install, my home security is now state of the art. Now I have control of my system without a contract. Steve called me two days after the install to inform me of a firmware update to my panel. Great service!!!! Give Smart Security a call. read more

Tyler did a wonderful job in installing additional security cameras and integrating them into the DVR. Prior to the installation, he had come over to our house to listen and understand our requirements. Based on our needs, he then proposed the appropriate solution which we liked. He installed our cameras today and the entire process was executed perfectly. They had installed the alarm and initial cameras in our house 2.5 years ago. I was concerned and sad when i heard that the owner Steve passed away. I would've hated to select another service provider. I wouldn't hesitate to hire them again for our security needs and Tyler would be my go-to man. read more

Happy I found these guys. Tyler spent all the time I needed to walk me through the process and explain everything along the way to make sure I was getting exactly what I wanted. They are honest, reliable and fair and that is all you can ask for. Josh and Tyler made the installation efficient, the set up was smooth. These guys care about what they do and it shows, Highly recommend. read more

I had a fabulous experience with Smart Security, in Gilbert, AZ. Steve and Tyler did a great job installing the system and educating me on how to use the system. What impressed me the most was they reassured that they were there for me if I had questions regarding the system. I highly recommend this company and Steve and Tyler. Best, RLM read more

Steve and Tyler are truly professionals in everything they do. They take pride in every wire they run and every camera they put up. As a owner of a security company my installer wasn't available to do a large camera job I needed finished before the end of the week. I called Steve on Wednesday and he scheduled my install for Friday. Great work, easy to work with and overall great guys! read more

We've had our security system for a couple of years now. I waited to write a review to see how it held up and I can tell you that my expectations have been exceeded. Customer service has always been great and I can say that we couldn't be happier with everything involved - start to finish. Thanks for everything! read more

I would have to add my applause to this company and its work. I had some security cameras installed improperly by another firm and they weren't working correctly. I asked Smart Security to come out and do it right. I could tell from the get-go that these guys know what they are doing. They immediately corrected improper cabling that was causing the problems and also adjusted the settings to work better. My security system is now working perfectly. The views through all cameras are excellent. It is hard to find good tradespeople in AZ but these guys are excellent in what they do. They are a bit pricey in that they charge you sometimes for a service call and the work rather than just for the work (by the hour or a flat fee). Most guys charge a service call fee only if they do nothing and leave. But other than that you will get excellent work and it's done in a timely way. read more

Steve with Smart Security Systems gets Five Stars (I would give Ten if I could)! I purchased a new DVR for my current Q-See wired home security cameras and needed someone to install the new DVR and install views on all mobile devices. Steve answered the phone, scheduled me for the very next day, was ON time, had all the right tools (and knowledge), installed the new DVR and apps quickly and perfectly! Fair, Honest, Dependable and Smart! Steve is now a permanent contact on my phone :-). Thank You Smart Security Systems! We are happy to have our camera security system back in order. read more

So disappointed! Spoke with Steve in the morning to make an appointment for a consultation. I was upfront and let him know that I was also going to be checking out other companies too. He said no problem and made an appointment to meet with me that afternoon. Guess what...he didn't bother to show up or call and cancel. Too bad because he was my frontrunner!!!! :( read more

Great service, Great product! Feelin' much safer and wasn't pressured into buying a bunch of extra's. Josh came to our house the same day I called and explained everything very thoroughly and even installed same day. I will recommend this company to all my friends and family. Thanks Josh! read more

Steve has a great business model. I talked to every other security company out there. Steve was the only one that listened to what I wanted and my budget. He made it work and his customer service was outstanding. Did a 2 camera install and security system for my business. And installed the security system the same day I got the quote! I will defiantly recommend Steve to anyone I know that needs a security system! Thanks again! read more

Called then and they came the same day to fix my beeping old alarm. Great service and great offers. Definitely recommend them.

Undeniably one of the best small companies I have ever dealt with. Smart security went out of their way to accommodate my installation.The pricing was fair and clear, the work was top notch and timely if you need an alarm system or surveillance system call them first!! read more

Love what Smart Security has to offer! Josh is very knowledgeable, and I'm sure he can answer any security question that you can throw at him. Give him a call & check out the smart phone apps! read more

Called Josh yesterday morning to schedule an appointment for him to come give us a bid on updating the security system that was in our house when we purchased it several years ago, we have never used it. He was able to squeeze us into his schedule that same day. He showed up at 1:00 and was completed with the work the same day by 4:30. Now that's how it's done, no dinking around with a second install appointment. Good customer service, reasonable prices and very personable. Would I recommend Smart Security? Definitely! read more

Have to say that Josh is awesome! Out in San tan valley we've had some bad experiences with security companies. You should be able to trust the company you are asking to secure your home or office. Now with Josh and smart security we do! Call Josh at 6027338644 to get set up. read more

Amazing! We moved to a new house and wanted to protect it. After researching several security companies I spoke with Steve from Smart Security who came out and looked everything over. He is like a consultant for our security needs because he made sure to tell us what was needed, but he also told us what was not needed so we didn't waste our money. This was invaluable. Then our job was more difficult because of the way the home was designed but Steve put in a lot of time, including on the weekend to make sure it was done right (this included cameras and glass break detection, etc). Stop looking around and call them, you will be glad you did. read more

my condolences to steves family. this business is closed dwn now from what tyler told me yesterday. unfortunately i must give my honest review on my system. poor quality and no voice. nyou are better off getting ring cameras. better quality picture by far and has voice. the unprofessional treatment i received from tyler i didn't expect as i did a factory reset on my iphone and deleted my camera icon so i couldn't veiw my cameras on my phone. being handicapped i really needed this working. called and spoke to tyler and gound out steve owner died. tho he said he was going to help me get my phone camera viewing back. well a few phone tags as ive been sick i than called and called sent so many text messages and not one response. than yesterday i get a call from tyler telling me business is closed dwn and he cant help me. mind you i even offered to pay him. he told me that i would have to hire another security company to help get my camera viewing back on my phone. i truly couldn't believe what i was hearing as he told me he was going to help me and now he isnt?? this is so unprofessional. in my eyes your word goes a long way in life. and i sure hope this company like he said is closed dwn as who would like to hire a person that goes back on their word. i will. call roc and talk to his bond company to verify company truly is closed down. will update as needed. read more

Talked to Steve Yesterday about helping me with an existing system I wanted to upgrade at my Tempe business. He fit me in and came and saw me at my business today! He reconfigured my system in a way I've wanted for a while! He was very reasonable, and explained everything in detail! The products I bought were priced right and fair! I would highly recommend his services. Actually going to have him do the security system at my house also! read more