1. Sun Desert Technologies

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Mesa, AZ

Sun Desert Technologies

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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Excellent

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6 years ago

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Sonia A.

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Cox Store

Cox Store

(86 reviews)

Christian took care of us and knew what to do the minute we walked in .very helpful .very…read moreprofessional.we will be back .thank you

Just a bunch of money hungry mfs I came in July to TRANSFER…read moreSERVICES and the guy that helped me (Kade) closed my account and made a new one I did not know this until I got my bill for August and couldn't log into cox and bill was higher so I came into cox again and Mike (tbh the only good employee in there) helped me and got his manager and I explained what happened and they reopened my last account closed the one kade made and transferred my services and got me back at a lower monthly bill Now it's September I got three emails 240.00 for my last address A credit of 35.93 for my new address but closed account And now a bill for 176.00 I walked into cox explaining the situation And they could not help me one of the guys even told me I had to pay that new bill with the 66.00 partial service few like I didn't just explain the situation three times Clearly no one knows what they are doing and then they told me I need to call billing and their customer service line what the hell is the point in having a cox store and they can't even do the job correctly? I am beyond frustrated with the customer service and situation at hand and guess what? It's now 7:32pm and I just got home and have NO WIFI (now I have to call the customer service line, great more and more of an inconvenience) Clearly no one knows what they are doing I'm literally crying from frustration My account never should have been closed the first time just because that first guy wanted to get a credit to open a new account because now I'm having to deal with all of this with ZERO HELP

Centurylink

Centurylink

(193 reviews)

We called for internet repair because our service wasn't working. We talked to a CSR on Monday…read more8/8/26 and asked about getting a new modem to replace ours that was over 10 years old. He said that it would cost $200 to have one sent out. So we opted to wait for the CSR to come out on 8/10. So we waited all day and were told at 4:30 PM that he'd be out by 7PM. He never showed. Called them on 8/11/26 at 8 AM and were told he was there on Tuesday to check the phone service and all was fine. So the CSR changed our request from internet to phone service. We've never been betrayed like that by any other business ever before. So this new CSR on the11th arranged service for for 8/12 and they finally showed up, replaced the modem and we are finally back in service. The last CSR was friendly and apologetic and took care of business. She was the best. So really bad and really good all in the same process.

How are these sheisty crooked criminals in business?? How is there not a class action law suit for…read morepeople to get their money back stolen by these crooks?? I'm appalled by how abysmal their customer service and policies are. My very first month I had to pay in full even though the tech did not set up service correctly. No credit, no prorate. I canceled on July 8th and was charged full month for 8 days of service. Ok... as fucked up as that is. I was 4 days late paying last bill and had an additional $18 totaling $95.05 for 8 days of service. Kindly asked for a waiver of late fee as I've never been late in 3+years. Nope. Have fun sending me to collections over that $18, won't see a dime. Centurylink can go F themselves.

Sun Desert Technologies - isps - Updated November 2026

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