I reached out to Connected based on the quality of their reviews. I was having a problem with music…read moreplaying on our outdoor speakers. Matt was very flexible with his schedule and was able to diagnose the problem within a few minutes. He provided a good recommendation for a solution and was able to come and make the repair within a few days. He was extremely courteous, was very organized and completed the installation and repair quickly. Our system is working great for a fraction of what I thought it was going to cost. I'd highly recommend Matt and his service.

Matt came right away & knew what the problem was, did a great job!…read moreTY Matt! Barbra Gradozzi

MacMedia (Intelligent Casa) just completed a fine job rebuilding my entire network of old wiring…read moreand bring the electronics up to date. My outdoor lights are now Automated, coming on Dusk to Dawn, the Ring Door Bell now is back chiming in every room, the DVD's are connected to the hand boxes, there is additional electrical smart outlets in my office and garage plus cameras throughout including the house and property with entrance and back covered. My house needed to be brought up to date, especially in this new age we age living in. MacMedia also sells refurb Apple products and services Apple equipment, in which, I managed to get some help with my Apple equipment at the same time. I now even have an automatic switch to turn the Wifi back on if it acts up and I'm away. Their prices were very fair and I'm very happy with their work. It's a pleasure having my equipment working again.

Excellent technicians, fair fees , organized, communicate better than most. I have been very…read morepleased with their services.

I recently bought a new build home and none of my Ethernet wall ports were working. I called Desert…read moreFrequency and Jacob answered the phone immediately. He said that he could definitely help with the issue I was having and was at my house within an hour. When Jacob got here, he diagnosed the issues that I was having with my home network and wiring, and got to work immediately. He found that the builders had terminated the ends of the Cat5 cable lines differently on each side and fixed that. He made sure that there was signal on each end of the Cat5 lines and when he ran into an issue with a line not working, he figured out a solution and was able to fix it. Jacob completely cleaned up the wiring with awesome cable management and installed my router with cables concealed in the wall. Before Jacob came to my house, nothing worked, and when he left, everything worked perfectly. I would highly recommend calling Jacob for any of your network wiring, home audio/video, and smart home needs!

Jake was awesome. Responded quickly (as opposed to others in the area who I attempted to use), and…read morewas able to squeeze me in the same day. He spent about 2 1/2 hours making sure that my newly paid for gigabit internet actually went to all of the ports in my home. Apparently the people I bought it from had installed a 10/100 switch, which was why everything topped out at 95 Mbps. He replaced the switch, cleaned up the horrific cabling job that was in the attic, and gave me several new faceplates for a better look and ease of access. Now I can get over 900 Mbps, with only a 6 ms ping!! If you need network wiring done, I can highly recommend Desert Frequency.

Update: Well since I have no internet I do have cell…read moreservice because it is not connected to my Control 4 so I have time to point out to your future customers that absolutely nothing was omitted from my texts. Also you admitted to me this morning that you "lost" your receptionist and that is why you didn't respond to my texts. But go ahead and lie on yelp. That will ALWAYS help you get more business! The bigger WOW here was when I hung up the phone from you blaming me for me being frustrated with you, I then called my husband and he said he had just hung up from Roman (who is not your technician but rather the owner of the company) and he basically told my husband that he doesn't have time and to call anyone else in the valley to do the work. So we did! We look forward to someone coming tomorrow to fix this mess! Maybe the best way to get ahold of you is through a yelp review because you sure responded to that quicker than almost a month! Hahahaha We have had our control 4 system w CinemaScope which used to be Modern Home now for 2.5-3 years. The install went good and we're promised the world when meeting with Roman and he and his guys came to set up our TVs and internet. But fast forward to when you need someone to come out and fix something or you need a service call...then you have to wait 2 weeks or more to get your service completed. OR you message them and they don't even call or text back. With this last set of problems I first text them on May 4th. Then the problems have gotten worse and worse and now the whole system is not working. We try to reset, doesn't work. Then we call cox because they like to blame everything on cox, that doesn't work. Then when we are upset that it took almost a month for them to call back, they say I know you are upset and you're taking it out on me! Uuuuuhhhhhh yeah!!! I'm taking it out on you because you don't answer the phone, you don't answer texts, and then when we do finally track you down it's going to be 2 weeks before we get someone out to look at it! I have 2 businesses that I run from my home and 2 weeks is a long time to be out of business!!! Hire more people so you can live up to what you are selling people!!! DO NOT USE THIS COMPANY!!! Attached are the communications the last few times we have needed assistance. Sometimes you are communicated with and sometimes not! Use someone else that has better customer service, that doesn't put the blame on you!

So impressed with Cinemascape and their crew. We needed an A/V company to hang some large…read moreTelevisions. Found these guys by accident and thought they would never do something so small. They were very responsive, reasonably priced and super fast. They were so easy to work with that we also hired them to set up our landscape sound system. Another excellent job. Great company and communication.

They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

In May 2024 we met with several home security companies because of substandard service from the…read morecurrent provider. We initially met with Erik Schaff who discussed with us a detailed plan for our home. He gave us a proposal which was reasonable and well thought out. Immediately after signing our contract he had his technician install the new components in one day and we had security without any lapse in security services. We have had one minor incident which was immediately addressed and fixed by Wesley Winget their technician. Based on our experience with Erik and Wesley, I can highly recommend JPG for any home security and consulting services which you might need. Richard Juel

Roger was very knowledgeable and did an extremely nice job on my home theater system in the house…read more Gave me the best prices on the parts and his recommendations were spot on.

I had Roger install a Sonos surround sound system and multiple TVs in my home. I explained to Roger…read morethat I am very particular with the quality of the sound so when it came to choosing the proper speakers, Roger provided me with multiple high end options that were a perfect fit for my audio taste. He did not just try to sell me on whatever speakers he had available - he took the extra step of searching for speakers with specs that would provide the optimal listening experience. He was able to set up the speakers in my home so that it's a user friendly experience, allowing me to control the sound and music in all of the different rooms. He figured out all of the wiring, installation, and wall mounting. It has been over a year and a half since he did the work, and everything still functions perfectly. I look forward to working with him on my next project very soon.

Cleveland was amazing: responded quickly, professionally and made sure to understand what I was…read morelooking for before quoting me. Easy communication, punctual and fast installs for two tv mounts 45"+. Cleaned up the work area and sent me pictures prior to ensure I was pleased. Very affordable and would definitely recommend for home electronics projects.

Cleveland is very professional and worked with me to align schedules, booked him 2 months out and…read moregot everything ironed out quick. It's hard to find people who can properly mount flush TVs. I got a 77" G4 OLED Mounted with perfectly flush fitment, recessed panel and cables ran through perfectly. I did tons of research and if you're looking for someone knowledgeable , meticulous and reasonable, this is your guy! Really can't recommend him enough. Pics attached for reference.

Jeff setup 3 Ring Cameras and setup our solar equipment so they have that for power. He was…read moreincredibly helpful and even made really fantastic suggestions we didn't even think of. His communication was why we went with him because he was fast and informative and local to Surprise! Now our house has the security we were looking for at a really great price. Thanks so much Alpha Integration. Definitely choose them!

Jeff is a genuine professional. He came out, provided a detailed quote. He values your time. He…read moredoes the work EXPERTLY, and takes care of business. The world needs more people like this that say what they do and then DO what they say. Very easy to give Alpha Integration a Five Star Review, and if I could, I would give them more.

They figured it out when no one else could! Impressed! I would recommend them again as they were…read moresmart and professional

My control4 system was acting weird and my speakers started to sound terrible. They came same day,…read moregave me an estimate, and had my system working perfectly in only a couple of hours. 10/10 service!

DO NOT get Control4. We moved into a house that already had it and were told this company, who had…read moreset it up for the original owner, would transfer whatever was necessary over to us in a "welcome to your new home" appointment. Well, that appointment somehow grew into 3, took months, and cost $1000 for something that will never be used again. Appointments kept getting "scheduled incorrectly," taking way longer than was estimated, and then we got slapped with a bill way higher than was originally estimated. I really wish I had known something about Control4 because it's a dealer locked scam of a system, and in 2026, it's completely obsolete. Anything Control4 can do can be done by yourself using Home Assistant or other smart home systems, but you cannot do anything with Control4 without calling your dealer and paying money, even for the simplest things like adding a new device. I so dearly wish I never got involved with any of this at all.

Avoid at All Costs - Incompetent, Dangerous, and a Complete Ripoff…read more If I could give Oasis "Luxury" Smart Homes zero stars, I would. Hiring them was one of the worst decisions we've ever made. They charged an outrageous $4,000 to install 25 feet of LED strip lighting, took three months to finish what should have been a simple job, and still failed to deliver anything remotely acceptable. The "work" (if you can even call it that) was a disaster from start to finish: Unbelievable Incompetence - It took multiple failed attempts, four visits over three months, my husband repeatedly meeting with them in person, and they still couldn't get it right. The LED strip in the master bedroom failed entirely, and their so-called "experts" clearly had no idea what they were doing, from design to execution. Major Safety Hazard - Most egregiously, their botched installation could have burned down our home. After notifying Oasis we could not trust them anywhere near this project any longer, we called in a REAL lighting professional, who promptly pulled out the wiring and showed us that Oasis' garbage installation with incompatible components resulted in a melted connector inside the wall. We'd smelled the burning for some time before the LED driver blew out, thankfully protecting us and our property from an electrical fire. Shocking Lack of Professionalism - Their team spray-painted indoors without any protection, leaving a mess on our floors, broke wires in the kitchen, and generally bumbled something every visit. Communication was abysmal. Repeated requests for updates over the life of the project were ignored. Meetings with their rep, Ben, were useless because he apparently couldn't wrap his head around the design, despite being provided visual aids, and the technicians didn't even follow the agreed-upon plan. Total Waste of Time & Money - After months of frustration and thousands of dollars wasted, we were left with a non-functional, dangerous installation. And despite their catastrophic failure, they had the audacity to send us an invoice for the remainder of the $4,000. This company is a bunch of clowns and a scam and a liability. Do not trust them with your home. If you value your safety, your time, and your hard-earned money, RUN in the opposite direction. ---------------- Clarification on the response below. There was NOT "quite a bit" of additional work. It was 6ft of lighting in the kitchen, 16.9 feet of lighting in the master and the materials necessary for both. Neither of these were some wild design that your industry has never heard of. Standard LED lighting. And the master bedroom was by far the larger of the two requirements. My husband asked MULTIPLE times as this project was going off the rails to speak with you. Never heard a thing. Maybe you should have a word with your staff. ALSO - our designer called you and had a conversation with you earlier this month to let you know how wrong this has gone and ask for your help. Did we hear from you then? Nope. So spare me the story that this is news to you. As for you reaching out, my husband just now found your response to our notice of dispute of the final invoice. Well after the project ended. It's really too little too late, unfortunately. Leadership was absent through this entire ordeal on every level. A refund and "We're terribly sorry" is indeed the only right answer here. ---------------- Update as of 2/24/2025: No surprise here - Justin and his team still haven't issued the refund they promised. Instead of taking responsibility, their response to this review was to try and bury it by creating a fake 5-star rating the very next day. Rather than making things right, they're focused on damage control. This speaks volumes about how they operate. If the owner can't own up to mistakes and do right by customers, what does that say about the integrity of the business? Think twice before trusting them with your money.