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    Paramount Communications

    1.0 (6 reviews)
    Open 6:00 am - 10:00 pm

    Services - Paramount Communications

    Home automation repair

    Internet service providers

    Component automation

    2 More Services

    Home system automation

    Television service providers

    Paramount Communications Photos

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    Recommended Reviews - Paramount Communications

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    Ask the Community - Paramount Communications

    How do I reach someone at Paramount customer service number? I want an actual customer service number.

    Is a home phone required for your internet? What speeds do you offer and what are the prices? We are gamer's who play multiple devices at the same time.

    Hello Debra!! No, we do not require a home phone for our service. We offer up several speeds from… Read more

    I live in downtown Phoenix. Can I still get service?

    greetings. There's a 95% chance we can. We would just need a few more details about your home

    View All 4 Questions

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    Cox Store

    Cox Store

    (111 reviews)

    I visited a Cox Cable store because I was experiencing internet interference at home and decided to…read moreswap out my modem as per security professionals. During the exchange, I was given an open-box modem that was not sealed at all. At the time, I didn't think much of it and accepted it. After doing additional research, I became very concerned. Modems contain sensitive information serial numbers, admin usernames, and passwords. While customers are advised to change credentials, anyone with prior access to the device can still view or record this information. Having worked in a call center myself, I know how much data is easily accessible to employees. When I returned to the store to address my concerns, the associate I initially worked with was in the back, and another employee assisted me. I asked whether it was normal procedure to provide customers with unsealed, open-box modems. I was told this happens when employees check the box to ensure all equipment is inside. My concern is simple: why is this not done in front of the customer? That alone would greatly reduce the security risk. The employee I spoke with even admitted he had never considered the security implications of opening boxes out of sight, which is alarming. Customers have no way of knowing whether device information was copied or misused prior to receiving the modem. While I am not accusing any employee of wrongdoing, security protocols should not rely on trust alone. This is a systemic issue, not a personal one. I was told I could exchange the modem again, but that it would likely also be an open box or that I could buy my own equipment or go elsewhere. That completely misses the point. The issue is Cox's handling of customer hardware and data security. Management needs to address this immediately. Modems and routers should be sealed and opened in front of the customer, period. In today's world, this level of lax security is unacceptable. This is not about being difficult or "being a Karen." It's about protecting customer data and preventing avoidable risks. I love Cox and the services offered but security is huge! . Again the reps in this store all deserve raises and a year off with pay, as this has nothing to do with them doing their jobs. My stars are based on security concerns and not the employees. Thanks guys

    Polite and efficient & knowledgeable employees , especially Steve. The store was busy yet I…read morereceived prompt service. Store was clean & well located with easy access.

    FiberFirst

    FiberFirst

    (5 reviews)

    The number one way to ensure you never get someones business is to ignore no soliciting signs. The…read moredoor to door salesman even said he saw them and chose to knock anyways. If this is how their salesmen act, I definitely don't want to find out about the rest of their staff. I'll be steering clear and trusting their less than 2 star rating on BBB.

    Installment was easy they came and did some outside work, they have to dig a line through your…read morefront yard to the back and place a box on your house they don't bother you. Then they'll come and hook up inside with a different guy. He was nice and professional, had an accident with my diffuser but no harm seemed to come from it so far everything seems to be ok.. but they were on it with management to cover if I needed which left me at ease being the situation. Also I didn't have a remote for my tv so the man who connected my fiber router said he had extra at his house he would be in the area again the next day and drop it to me, talk about going above and beyond for your customers this was great! Kids broke our last remote so we had to use our phone app to get into the tv and some days it wouldn't work, so I am thrilled to have a remote again. Internet seems to be running smoothly with no issues! When I had cox it was always cutting in and out of out of service and it was paying almost 100$ a month. With fiber it's 50$ the first year. They also cater to our military keeping it 50$ all year and beyond as well first responders, for the rest us it goes to 75$ after first year. I think I def get my value for what I now pay having no issues and fast delivery service being great!

    Paramount Communications - televisionserviceproviders - Updated May 2026

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