Great experience with Bob's TV service! I had to replace my TV out on the patio. Steve got me the…read moreTV I wanted installed and set it up in a very short time. He carried off the old one. Very efficient and friendly . We are sure to use these folks again. Thanks Steve.

I'm a senior who needed help. I got it ! Steve was excellent. He explained my set was too old for…read morerepair and replaced it with a model that suited my retirement needs. He took the time to determine what was best for me in my price range. If you're a senior looking for help, this is your guy. ..........John P

The tech was on time, courteous and professional. He accomplished the repairs in an expeditious…read moremanner and left everything better than he found it.Would use them again and again.

I would like to know if they could install an antenna that would work for our Tablo and bedroom TVread more

I have been sick of Cox expensive TV for so long and finally did it! I bought a $20 digital…read moreantenna and a Tablo (streaming & DVR device)from Amazon, $165. I hooked it up to a 4gb hard drive I was not using and "Poof", no more $100 per month TV bills and I now had a 4gb DVR which is good for thousands of hours of recorded shows. All the channels came in perfect except 12 NBC. I moved the digital antenna all over but no luck. So I did some research on TV antennas and came across Free HDTV AZ, and the owner TJ. He had a $50 off coupon on his website so for $250, TJ stopped by, provided and installed the antenna with pole mount, and professionally ran the cable down my wall and into my house and hooked it into the back of my Tablo! Boom, now I got all the channels including channel 12. So, $415 later (approx 4 month Cox TV bill) I have free TV! If you are a DIY person you can get an outdoor antenna and mount it yourself and save $100. If you are not a DIY then call TJ @ 480-206-2407. He also will install your Tablo for an extra $50 and your Roku $25 if you need him to. Now a word about Tablo. It is a streaming and DVR for your over the air free tv all in 1 little box. It is compatible with any streaming device like a Roku or Fire Stick, etc. With a Tablo you can stream the free TV to any TV in your house that has a Roku like device. You just download the app on your streaming device and you are in business. You can get the recorded programs at any TV too. Also you control the Tablo from an app on your phone if you want to. The cheaper Tablo I bought has two tuners. This is the 1 I bought. Be aware that having 2 tuners means you can record 2 show at the same time only. If you have 4 people in your home you might want to consider the upgraded one with 4 tuners. The quality of the TV picture and the recorded shows are HD. Truly amazing. When you call TJ, tell him Ron sent you. Now if there was a good alternative to Cox on internet ...........

I put up with pixelized over the air broadcast for over a year using an amplified indoor antenna…read more Finally decided to go with an outdoor HD roof-mounted antenna. Mario was on time, very professional, did a FANTASTIC job on the installation, and I am 100% satisfied with the install and performance of the antenna. Even my wife (who is very much OCD) is glad we went with the roof mounted antenna. The reception is way better than I hoped for, and we get nearly twice as many broadcast channels as we did with the amplified indoor antenna. We ran the antenna cable to our HD HomeRun DVR box which uses our router to send the broadcast station signals to our iPhones, iPads, Windows PCs, and 5 TVs using Amazon Fire Sticks. My only regret is that I wish I wouldn't have waited so long to do this. Thanks Mario!! I couldn't be happier.

Change is hard right? We were very happy to finally join this century and end our cable account in…read moreexchange for the streaming and mobile bundle. Dealing with my former carrier was tough! The steps to activate Cox Mobile were easy enough but my phone wasn't activating. We hustled over to this location and the friendly, knowledgeable, downright GREAT Bianca and Matt figured everything out and got me connected. I rely heavily on my phone for my job and they really came through and close to closing time too. Just a million thank yous! You really took a stressful situation after a long day and turned it around. Thanks SO much!!!!!!

Very disappointing customer service. The employees are extremely slow, unhelpful, and seem to have…read moreno sense of urgency. They walk around while customers are left waiting, with little to no communication. For new customers, there is no clear information or explanation about the process. Instead of making customers feel welcome and respected, the employees act as if you are asking them for a personal favor or begging them for money. Customers are paying for a service and deserve basic courtesy, clear information, and professional customer service. This store seriously needs to improve the way it treats and communicates with its customers

I just moved here from CA. I called and left a detailed message of my current issue. I got a call…read moreback within 10 minutes. During the conversation and going over my issues I realized I'm behind on the times on home audio repair shops and how long it's been over. But the gentleman was willing to answer several questions I had. A suggestion was given on how I could solve my issue and with that suggestion it worked. Thank you very much for the time and suggestion. The value of that is huge to me.

Eligible, punctual, and efficient. Fixed our problem, and provided tutorial on how to work the…read moresystem.

Awesome experience with Dan! He was super flexible and accommodating with my schedule and did an…read moreexcellent job mounting my TV. Would absolutely hire again.

Prompt, friendly service. Fair price. Good communication…read more Prompt, friendly service. Fair price. Good communication.

Internet has been down for 14 hours. No communication, found out on Reddit from others. I work from…read morehome. Don't answer the phone and even the chat hangs up on you. I'd rather have Cox, who at least responds to outtages. I'll be going to the store in an hour. They are only open 4 hours. Incredibly disappointed in this company.

Dont believe their promotions. I was offered a "Lifetime" $49.99 veterans discount. They ended it…read moreafter a year. Now, they are giving me the run around. They offered me a new discount and I made the request as directed, but I was ignored. Their only remedy offered was emailing again.

Ok connection. Not really any options in my neighborhood until recently, and now I've got much…read morefaster speeds at literally half the price from another provider. But you can't cancel your service online. Currently have wasted 12 minutes on hold in order to endure a browbeating by "customer service" (lol) to convince me not to leave. Change your customer service and webpage, people. LET ME DISCONNECT WITHOUT WASTING MY TIME!!!

In trying to cancel my subscription, I was informed that Century Link doesn't prorate their bills…read more I was trying to keep my internet service 4 days beyond what I have already paid. Additionally, I was told Century Link could not stop my service on weekends, as the last day of paid service is a Sunday, and that they would stop my service (with a push of a button, no house call) on the preceding Friday, supposedly not before 5:00 PM. Not only are they unwilling to prorate for an extra 4 days, they are stopping my service 2 days earlier than what is paid. Century Link has and is, the WORST customer policies, service policies, and I thoroughly would NOT recommend them as a provider. These days there are many other options. I was bushwacked into them, as they bought out Quantum Fiber and took control of my account. BTW, Quantum Fiber was excellent, and I would never have moved service on my own.

Luis is one of the most knowledgeable technicians around and Sun Desert focuses on treating the…read morecustomer right!

From the owner: Sun Desert Communications, LLC has been proud to be your local authorized DIRECTV retailer sInce…read more2015. We strive for unparalleled customer satisfaction and provide the greatest possible service experience for our customers. We aim to provide the the best product available, making the ultimate benefit of our customers our number one priority. Call us today and get the entertainment experience you are meant to have.

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

After MANY attempts to get our motorhome television systems working, we encountered Eric Granillo…read morewho claimed his techs could fix our issues for a special price available only for a short time. We were not sure at first, but decided to give it a good try. We scheduled a visit and installation of a traveling satellite dish on the roof of the coach, receivers for the newly incoming signal and activation with our choice of Dish Network. The installation team made the process easy and, in a relatively short time, we were watching our desired satellite channels and programs. These guys were able to make things work for us that other " experts" said could not work at all in our coach. MANY THANKS to Eric and the C M Wireless team for solving the unsolvable problems as if the were routine and not problems at all. They know what they are doing!