Common Networks has been super easy to work with. They are a friendly and very responsive group. I highly recommend their services to anyone looking for home or business internet read more

The internet service from Common is amazing and their customer service is even better. The price is incredible; speeds and service are always reliable. Every interaction I've had in person, via phone, or online has been outstanding. They have been flexible and helpful in every way. It's really like a friend or neighbor helping you out. You'd never get service like this from a "corporate" provider. Common is the best! read more

This internet service is so fast and very reliable, and if there is ever an issue their customer support team gets back quickly to resolve the issue -- I highly recommend it! read more

These people are so friendly and helpful, and the internet service is very fast. I have had the service for almost a year and could not be happier. A real person answers the phone at customer support and the installers were also just terrific. read more

We've been Common customers for a couple of months now, and so far we're completely satisfied. The speed is much better than our old DSL. We have seen a few hiccups in the service, but they have been very short, and the support folks have been great when we have contacted them. Highly recommended. read more

Totally unreliable service. Drops & outages on a weekly - if not daily - basis. I wish it worked, but it just doesn't.

I was looking for an internet l alternative from the very expensive traditional service companies, and I found common networks. I have been using it for the past 6 months with no issues. The customer response is prompt. The internet speed is always more than what they promised to deliver at the time of signup. Initially, I noticed few occasional dropouts but they could able to resolve it promptly but lately no such dropouts\problems at all. Very reasonably priced, reliable internet with good quality customer service. I and happy customer so far and would highly recommend going with it read more

So very happy with Common Networks. Customer service is amazing, from the second I scheduled an appointment through install and service. They actually called me to confirm my appointment and answer all my questions. Install and equipment (including the router and small receiver for the roof) was free and service is only $50 per month. Install team was fantastic: friendly, professional, upfront about install and service, and patient to answer all questions. NOTICEABLY FASTER THAN COMCAST and cheaper. I have a long house and was worried that the router at one end of the house would not provide coverage, but we have fantastic connection throughout, even in the garage. Smart TV is streaming beautifully and can not tell you how relieved I am to never have to deal with Comcast on the phone again!!! This is how internet service should be. THANK YOU! read more

I chose the 80 mbps Plan, and guess How many mbps I'm receiving " 1" "one" "uno" this is the worst internet service I ever had

Excellent service. Love that a start up is pushing out the big guys, with better service and cheaper cost! And getting better and better as more join! read more

I've never had outages and the price of just $39/mo is fantastic! My internet speed is always faster than the dial on the speed test can measure. I haven't had service issues so I can't speak to their customer service but I think that's a good thing! read more

Just checked Common wifi and speeds are better. 44 Mbps download and 4 Mbps upload. Not ready to cancel Xfinity yet, though. Need to see if Common is reliable first. read more

Great customer service! Whenever I have a problem I get quick, helpful and courteous answers. Network speed is the best I've experienced. There are rather frequent outages of 15 minutes to half an hour but they are resolved quickly. read more

When I saw Common Networks was available in my area, I jumped onboard. A mesh network is more reliable, resilient, and faster than conventional networks. Best of all, it makes access to more people possible. The installation folks were great. Support has been highly responsive. For my uses, I don't notice the greater speed; but, I enjoy the lower cost over my previous provider, AT&T U-verse. read more

I really don't know where to start with Frontier communications. This company is very BAD! I have been with Verizon until they sold our service to Frontier some years ago. Since then I have been having problems with their service, first they will increase my bill, I will call for another discount. This time around I called and customer service transferred me to their retention department. A lady who claimed to be an expert tried to help but ended up disconnecting my phone and cable service. I had to call and they put me on hold for over one hour, finally someone promised to fix the problem but for a day I didn't have my phone back. This company need work on customer service and technical support. If you have the choice use another company for your phone, internet and cable TV need. read more

I have been with Common Networks for a couple of years now and they are fantastic! Less expensive, more reliable, and faster service than Comcast and ATT. And their customer service is off the charts! They treat you like a friend and really value the relationship. As long as they keep doing what they are doing I will be their loyal customer. read more

Common Network made it possible for me to get rid of the ever expanding cable tv bill! The service has been reliable and the customer service has been prompt and professional. I have Common Network internet, with a Firestick and Hulu expanded service which includes the local news channels. Between the cost of the two Im only paying about 25% of what my cable tv and internet cost me through Comcast. Speed has always been 70+ AND my kid can and guests have no problem using the internet downstairs. I highly recommend them! read more

Pretty solid service. The download speed is usually working as advertised. Ping latency is good.

I was really getting fed up with the limited options for internet here in the east bay. All of them seemed to involve packages of some sort. A million channels I'd never watch, a land line! Then I noticed the funny white attenae on my neighbors houses... Well, I called Common and just like that, I got fast, problem free internet! And get this, last month they lowered my rate by 20%. Color me ecstatic! read more

I was doing a bit of research and was concerned by the upload speeds that were around the Alameda area but then I found these guys and their speeds are incredibly fast! On average I am getting downloads speeds of 108 - 120mbps and upload speeds of 80 - 100mbps! The installation was brilliant as the engineers were very knowledgeable and showed great customer service. It only took a couple of hours and the engineers were very cautious not to damage the roof. With the price of $50 a month, no contract and high speed internet, I couldn't have found a better internet provider! read more

I've been a Common customer since they were available in my area. The service is a great value, speeds are fast, and my connection is reliable. The customer service is incredible - when there has been a problem I've been able to talk with a real person and get the issue resolved quickly. If you are in the service area, definitely give them a try. read more

Setting up initial installation took 5 minutes. Speeds are amazing, have not had a single outage, price is right. No contracts. In the past I've have had internet service from AT&T and most recently Comcast. Common Is hands down the best internet option in Alameda. read more

Blazing fast and no data caps. Much better than Comcast.

It is great to have an alternative to Xfinity ant At&t. The installation was simple, and the cost and billing has no surprises. Customer service was also very helpful and professional. read more

Great price, fast speed. The installation went well. The man we got was friendly, accurate and helpful.

Never had internet service this fast ever in my life! Certainly not here in Alameda. No contract, fair price and fast, it doesn't get any better than that. Additionally if you need tech support they actually answer the phone or if you have to leave a message or email them you always get a call back. Very impressive in the age of poor service becoming the accepted standard. Love you Common Network! read more

I've had many ISPs, but this is the first one that I really love. Local, homegrown, blazing fast, inexpensive, great customer service (at least during business hours - hopefully they can get 24/7 support at some point), and just generally awesome. Obviously, being new there are some occasional growing pains, and being wireless, sometimes the service is affected by weather which can't really be helped. Common is what a local ISP should be! read more

In my neighborhood in Santa Clara, the connection is reliable and only had one outage since I joined.

This internet service is really the best. Low cost, high quality, fast and if that is not enough, they actually seem to care about your business. I've never received a holiday gift from as ISP before. The speed is consistently 5-6X faster than my old ATT. The cost is about $100 a month less. The installation team was on time, efficient and if you can believe it, funny. This is an easy call, so do it. read more

I was one of the first three or four customers of Common Networks and I am thrilled with the service so far. I'm ecstatic to be done with Comcast and AT&T. The uptime and bandwidth are both terrific. It's been a pleasure working with the team as they grow their service. I have nothing but good things to say. read more

Waited a couple of months for my review to give them a chance since it's a new business but the cancellation/uninstall process was the last straw. First of all the installation process took like two hours (which they said my bad for not thinking literally) and I find out the guy didn't even do what he said (which was clip the antenna thing onto the chimney, the uninstall guy said it looks like he clipped it to the tile). Then there's the hole in the wall. Uninstall guy said install guy didn't do a good job and that he was going to seal it - he goes to the roof to uninstall the antenna - next thing I know the truck is gone. Hole still in the wall. No mention of being done. Nothing. I'm sure there will be a bunch of back and forth to get it fixed I'm not looking forward to. Oh and as for the service - it was no better than Comcast. We don't have cable so we stream for most tv and the slowness and buffering were infuriating. They never reached upload or download speeds noted on their website. I guess I don't have the patience for them to install a new relay on alameda college and everything else they said they're going to do to improve their service. Hopefully they'll learn from this and become a better business... read more

Why are you showing only these seven reviews on mobile access and hiding the issues and problems others are havng as we can easily see on Windows browser page? read more

Now that I have had it for a while, just a quick update, service has been rock solid, no downtime and fast connection speeds. If you are considering Common Networks, I definitely recommend going with them. read more