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    Closets by Design - Austin

    4.4 (114 reviews)
    Closed 8:00 am - 3:00 pm
    Updated over 3 months ago

    Services - Closets by Design - Austin

    Home organization

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    Custom Built-In by Closets by Design.
    Glenn R.

    We hired Closets by Design at the beginning of renovating our home last year. They were going to do a few things, the main one being a built-in unit in our living room for our TV and other entertainment equipment. We worked with a marvelous designer, Frances Hill of Hill House Interiors & Design. She picked Closets by Design and came over with Mary Cipriano our representative from the company for the first meeting. From the first it was obvious how sharp and knowledgeable Mary was. She got us marvelous drawings of the projects, exact pricing and some payment options as well (they have interest free financing if you qualify). As in most renovation projects, ours took longer and cost more than we originally planned. We had to push back Closets by Design's portion a few times as it was one of the last things we did. We made a few changes in the middle of the project too and it was never a problem. When the project was finally completed there were a few small issues. The team talked with us patiently. By then, at the end of the whole renovation, I was a little cranky, but they were great and put up with me. Everything was fixed perfectly and we're totally thrilled with the renovation and the part done by Closets by Design and Mary Cipriano. Highly recommended!

    Nicole S.

    I absolutely love my shelves!!! A huge shout out to the designer Lynn!! She designed exactly what i wanted. The installers were just as great. We are very happy customers. Can't wait to fill up my wine racks!

    Alan F.

    For amount of money spent the quality was shotty in areas. The cabinets were left full of wood debris, the drill job during install looks like a child installed it. It's gonna snag all over my wife's clothes. One of the drawers isn't even lined up. Maybe expected for buying a dresser at Target, but not for thousands of dollars. Courtney the sales member we worked with was amazing.

    Closet After
    Jodi L.

    Our builder did not give us a quality closet. They used picture hanging nails to affix the closet rods. We had half the closet fall within 2 years of building and the rest of the closet was on the way down. We decided we needed to bite the bullet and pay to have our closet redone. Closets by Design came to our home and designed a new space for us. I was totally skeptical and worried that we would not have enough room or that I was going to hate it. I was 100% wrong. We have more room now than we did before and Closets by Design actually created a closet where even the corners of the closet are accessible and functional. I LOVE my new closet. If you are considering a new closet I highly recommend going with Closets by Design. They are professional and fast. Our new closet was installed in less than 4 hours.

    Where do I start? 1. It took over 2 months to get it installed. 2. The person who was my point of contact quit and I then had to use the main number to talk to anyone. 3. The installation was messy - they left a mess. I had to vacuum things up and am still dealing with dust. 4. When they showed up to do the installation, they were confused about which drawing went with which closet. 5. The cherry on top - they damaged the outside of a door frame next to the closet. When I asked them to fix it, they told me "we will pay for it, but you have to figure out who to do it because thats not something we do." So, sure. Ill use my time to track down someone to fix something you did. Unprofessional. Not a great experience. Would not choose to work with them again.

    Wine Rack Built-in
    Eric B.

    Update: A couple weeks after installing wine racks, closet, and a huge TV built-in we had a drawer blow out its floor...it looks like all the staples were in too far from the shop that attached the floor to the drawer prior to giving to the installers. Once contacted, every drawer wss replaced promptly--no charge--something I did not expect. Our installers, same for everything, were professional and outstanding. Thank you Ivan and Ihor!

    My experience with Closets by Design, from start to finish, was incredible. Casey was wonderful to work with, she helped me come up with the perfect design for my space - even suggested painting my closet for a pop of color behind the white, which turned out absolutely beautifull! Cannot say enough positive things about the install team, they showed up on time and were so professional. Result is a beautiful, functional closet.

    The army vet who installed our cabinets with Juan.
    Damian C.

    We've actually used closets by design twice now. The first time was to redo our master walk-in closet. Sorry, no pictures but trust me, it's amazing!! So we decided to call in there organizational expertise to make our laundry room more functional and tidy. And I really should made this post sooner when I remembered my installers names. I like to give credit where credit is do. The first guy I believe his name was Juan. A diminutive gentleman but highly professional. The second gentleman was so awesome, I'll forgive the fact that he was army and not navy. Seriously though, I am truly thankful for his service and as a fellow veteran I am happy to see another brother in arms doing well post military. These guys did an outstanding job in such a small, confined space. Respectful of the home, cleaned up their debris and was in and out before I knew. I don't have anymore closets but if we did, we'd call them

    Finished closet!

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    2 years ago

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    Thank you for the recommendation and the positive feedback, Glenn.

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    11 months ago

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    We're happy to know that you love your new closet, Margot!

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    4 years ago

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    Thank you for your review and photo, Nancy. Enjoy your new closet!

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    3 years ago

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    2 years ago

    Our closet is absolutely amazing!!! From our advisor Courtney to the installers everything went smoothly.

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    2 years ago

    Great service and quality. Also great value. Less expensive than other companies and they have same style and quality.

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    Thank you for your five-star rating and review, Lisa!

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    2 years ago

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    5 years ago

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    Thank you for the positive review, Kay!

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    Ask the Community - Closets by Design - Austin

    Review Highlights - Closets by Design - Austin

    I decided to tweak my design a little and Mary was quick to reply and did change orders in the spot.

    Mentioned in 8 reviews

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    Dardon's Custom Woodworks & Remodeling - Kitchen remodel with new custom built shaker style cabinets

    Dardon's Custom Woodworks & Remodeling

    (13 reviews)

    Chris was a life saver with this job. I had originally contracted a different furniture maker to…read morebuild the two pieces (bookcase and a built in wardrobe) and sure wish I had been aware of Chris Dardon at that time. The furniture had been built to such a poor standard that I had no choice but to find someone who could correct the numerous mistakes. I was very worried about what might even be possible and of course the cost of essentially redoing the job. Chris put my fears to rest. He assured me that he could correct the problems but also had great ideas on how to change/improve the overall look. He and his team did an excellent job, were thorough and professional, timely, and a Great value for the money. I am thrilled with the finished product. If I have any needs at all in the future for custom work, I know 100% that I'll be using Chris Dardon and do highly recommend him

    Chris created a custom bar in my home, and the result was better than I could've hoped for…read more He had great ideas to enhance the original design. I appreciated his creativity and his sensitivity to budgetary constraints. Chris is a true craftsman. His work is detailed, precise, and...well, it's perfect. Aside from his excellent craftsmanship, Chris runs his business professionally. He shows up when he says he will, he does what he promises, and he charges what he quoted. The only surprise was how much better the final product was than anticipated. This guy's a magician. If you need something built, text him.

    BOSSWoodworks - Custom Bike Storage for Downtown Condo

    BOSSWoodworks

    (15 reviews)

    Nate is a master at his craft, I read all of the 5 stars reviews and he most definitely deserves…read morethem. He built us a custom teak floor insert for our shower and it looks phenomenal! I would hire Nate for any and all things related to wood work and you should too. Thanks so much Nate, we are thrilled!

    I based the hiring of him off of Yelp review but unfortunately this has not been a great…read moreexperience. Met with Nate in about a built in desk and a built in entertainment center in December and he told me he was booked 2-3weeks out. I said, sure no problem, we can handle it in January. Come mid January, he tells me he needs more time. I say sure. Come February I reach out and no answer. Called, emailed and texted, still no answer (mind you I had already given 50% down to him). Finally after not hearing from him for almost 3 weeks he responded and saying he was just getting started on building the cabinets. It's now mid-March and he finally got to installing the units. But don't expect him to arrive at the time he says. He was consistently 2-3 hours late to the time he promised to be here (which required us to adjust work schedules). First day he arrived at 2:30pm after saying he would be here at noon and then had to come back on a Sunday because he couldn't finish it all in one day. Now that's just the communications part, as for the quality of the work. I have been very disappointed. I had asked for a 1.5" wood top on my desk. After install I've noticed it's a single 3/4" plywood top with an additional 3/4" plywood strip on the front to make it look like it's 1.5". Not only that but because it's plywood there are obvious seams on the desktop. And the front is covered with a veneer which bubbled in multiple places and even though he came to glue it back down still does not look great. There are seams in multiple places where he could have easily gone with a full piece of dimensional lumber instead. There are screws protruding on the side of the cabinets which are the only sides that face out so would have expected the screws to be hidden. He left part of one of the tops uneven, even though I brought to his attention before the painters came, so he had to come back out and fix it and the painters had to come back out and fix the paint again. Also when he put in the shelves after the paint (because he didn't have the shelf pins and had to order from amazon), he scratched up the paint pretty badly in pretty obvious places. I've worked in construction as my dad was a contractor and I fully understand things happen or sometimes things don't work out as planned but for the price I paid I would have expected much higher quality and less chasing to get this completed.

    U Granites & Cabinets More - Mint Green European style cabinets

    U Granites & Cabinets More

    (19 reviews)

    I posted this on Google Review, and felt the obligation to post at Yelp so more people can know and…read moreuse U Granites & Cabinets More for your next home renovation project. U granites & Cabinets More's product and service are so much beyond my expectations. Originally we had the plan to update the kitchen during the pandemic, Amy came to my house to have everything measured, use 3D software generate the 3D model, made sure everything aligned what we wanted. We didn't pull the trigger due to many factors. The year after, we called Amy again. She came to the house, did the measurement, did the 3D model. We backed out again. This year, we called Amy again. She didn't say anything. Came over again, did the 3D model. We paid the deposit. Finally we started the project. During this process, Amy shows her patience, professionalism and attention to the details. Once the demolition and installation started, everything was organized in such a nice, efficient, and less disturbing way. The demolition was done in a day, and every trash was picked. Amy's husband, Victor, came to the house, with his experience and knowledge, discussed every details I need to think through - We removed two parts of the kitchen area so it brought some variations. He provided the options, respected my choice, and of course, with his knowledge about house remodeling trend, to make sure I have well-educated information. With his experience and knowledge, it increase my kitchen countertop's functionality and usage area. I can't thank him enough for that. U Granites & Cabinets are high quality. If you are not familiar with that market, you will get lost - just like me walking into Home Depot to look at those prebuilt countertop and vanity. I like the cabinet's materials, how it built (those features I probably didn't really think about before). I started with the kitchen cabinets and countertops, extended to the bathroom's vanities . I am very happy about the decision, and much more appreciative what Amy, Victor and other staffs at U Granites & Cabinets More has provided. Victor did a huge favor to me by doing all kind of other jobs along the kitchen remodeling. I tell you, that's another level experience and knowledge from him about house remodeling and how to have those done correctly, effectively and cost-efficiently. Cost wise, I gave you my example. I hired a general contractor who quoted me $14K for all demolition (kitchen and tiles) only. My total cost with U granite (Kitchen countertop, cabinets and demolition) is less than that number. If you come across this shop and this review, I highly recommended at least give Amy a call or stop by at their shop to check out their offering. I would be happier that you do choose them as remodeling partners because I know you are making the correct decision.

    I'm honestly not sure if those reviews are real. My experience with u granite has been horrendous…read morefrom start to finish. I'll list my experience below: -padded extra $400 onto quote for sink cut out and new sink which was not discussed during quote process. Luckily I saw that and purchased my own sink (also, they could've used the original sink too, so why add $200 without consulting with the client?) -added extra $40 onto granite removal charge. Quoted me $5/sq ft for removal. -cracked my backsplash and only offered $50 refund, and claimed "they're not responsible for damage" ...what?! -counter top came with scratches and scuff marks which they claim wasn't from them. It was installed in a new home where no one was living, and I saw it the day it was installed. Was definitely them -caused a leak when they removed sink, did not alert me to the severity of leak nor make any attempt to resolve it, which resulted in water piling up in my cabinet for a full day and ruined the bottom cabinets. -did not caulk countertop, so unnecessary open spaces between wall and countertop -damaged brand new cabinetry, also denied that. Sent pictures for undeniable evidence. This company is sloppy and they do not take responsibility for their shoddy work. I cannot recommend this company to anyone considering countertop replacement.

    Closets by Design - Austin - home_organization - Updated May 2026

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