Who doesn't love a delicious warm cinnamon roll? I'm sure some people, but I love them, and this place delivers greatness constantly! They are a lil pricey, but that is cuz they are in a mall, but it's a great product. Big enuf to share, unless you got a mean sweet tooth. They have mini ones as well and have 6 packs to go. Following your girl around a mall for hours can deplete your blood sugar levels, this is the pick me up spot! read more

To say that I love Cinnabon is the biggest understatement of the world. If I could marry it I would. Unfortunately each classic Cinnabon is like a thousand calories so I can't eat it as often as I want. The closest Cinnabon to me used to be at Glendale Galleria. I was excited to see one opening inside the Santa Anita mall. The quality of the Cinnabon here is good and they are always fresh. Sometimes I get there and it looks like that particular tray had been out for a bit so I just ask if they have a fresh one and they will get a new one for me. They are always baking more in the oven. The ladies working there are usually nice. They used to have younger girls but they were not quite as friendly. read more

DO NOT BUY FROM HERE!!!! A few weeks ago I went to buy a multi pack to surprise my husband. Haven't had Cinnabon in a few months. I wanted a 4 pack since it's just the 2 of us, they only keep in stock the 6packs. So I preordered and waited 1 hour. I paid $19 after tax for a 4pack! I thought to my self wow these have gotten expensive. They had NO prices on the board which is VERY unprofessional. I was told the 6 packs were $20.99 so probably $22 w/tax. I just went to another location of Cinnabon that had the prices displayed and GUESS WHAT?! I paid $13.99 and wasn't charged any tax for a 6 pack!!! These idiots in arcadia are price gauging people it's horrible! That is a $7+ difference for the same exact product. Never again at this location will I buy. I also called 3 other location and they were all charging $13.99 (6pack) read more

Happy nurses week!? Yeah right. Coworkers waited for me to grab our free cinnabons after work at the hospital. Made it just in time before closing for the worker to tell us that they're out of minibons when the website says free classic, minibons or bonbites. She said it depends on participating locations. Seriously!? They can't afford to give anything else that'll probably be tossed anyways? Way to appreciate nurses. Save your own asses. Jk. But for real that was pretty messed up. read more

Best when it just came right out of the oven! And still taste great after pop into the microwave for 10 sec! read more

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Awful customer service last night...we were told they were sold out of minibons even though the case was full and with 20 minutes until closing. That fat cashier just wanted to take them all home. read more

The girl who worked the register tonight on May 2, 2019 was completely rude and cold. She was young Asian American black hair beware of this horrible customer service. would not recommend this LOCATION to anyone. This my 1st and last time here I hope management can revaluate there staff ASAP. read more

I went this place and all the girls working there were rude.. Then on top of it I asked them for extra icing and they gave me a dirty look and no extra icing.. Which i paid for ...So fuck this place.. Service is horrible... Never go there read more

The Cinnabon in the Santa Anita mall is the best Cinnabon I've been to. Their customer service is excellent and they always have fresh rolls on display. LOVE IT! read more

The appeal of a cinnabon is it's a piece of warm comfort. Unfortunately, my pecan bun was not warm. It was disappointing, but still a piece of gooey deliciousness. It's expensive though. And probably too sweet for most people. read more

Disappointed...I had been craving Cinnabon for the longest time after watching bosses undercover. I was also excited for a great customer service and friendliness they offer. I went and there on a Friday afternoon, there was a lady and a gentlemen who was a little busy texting, although they did all my question. It wasn't what I was used to on my Cinnabon stores:( anyways I got the minis and it was ugh...not that great. I asked for some more icing because of it had no icing and got back with too much icing. Well, w.e what upset me was that the rolls were cold and hard; a Cinnabon roll that's cold and hard, really?? Hopefully next time I would have better look. Super disappointed read more

First things first the customer is always right. I was about to buy six fresh Cinnabon's for my family. The people working in the store wouldn't allow me to buy six Cinnabon's without buying the pack. Their excuse was that they were done baking for the day. With less than two hours left they had 4 trays worth of Cinnabon's and still would sell me fresh Cinnabon's. At that point money is money and you shouldn't let it walk away. If they would've sold out then it wouldn't matter because they would make the same amount of money. TL;DR Employees and store are ridiculous read more

These guys are pathetic. I drove 2 hours in traffic to buy some cinnamon rolls. I asked if I can get 4 fresh rolls in a box they said they'd have to charge me individually if I didn't take the pre boxed ones. What the heck kind of business model is that? It's the same thing?? I just wanted some fresh ones boxed in front of me!!! If it wasn't for the far drive, I probably would've just left. Never coming back again. read more

Haven't had a Cinnabon roll in years so my Husband & I decided to get one yesterday. They were terrible! They were dry & hard on the bottom, not fresh at all & for the price I paid, I would have appreciated a fresh roll. read more

Great place with awesome customer service if you ever go here just go straight to julio hernandez and he will get you everything you need :)!!!!! read more

Don't go to the Cinnabon at the Santa Anita Mall. I'm not going to buy from that store again. Last year during nurse week they made me show my nursing badge and nursing license before they gave me a minibon. Checked it like a bouncer at the club and made me feel like I was asking for a hand out. This year I tried again because I thought it was just the person. Well at least this year the server only asked for my badge. But she looked for the smallest minibun in the whole stray and gave me that one. Again making us feel like we were asking for a hand out. Take your bun and go you free loader! Haha So much for nurse appreciation week. Maybe because my husband is a Marine, I'm used to people saying thank you for your service. Nursing is really is a thankless profession. Thank you fellow nurses! Go somewhere else for your Cinnabon. Thank you Cinnabon for offering us the free treat but can you talk to the Santa Anita location on their "COSTUMER SERVICE!" Thanks! read more

Who can resist a good Cinnabon? This place is a chain, and it definitely gives exactly what it promises.

So, as I was waiting for my car to get fixed anyway, I figured I would have a random breakfast/treat. And just like every other mall in America, there happened to be a Cinnabon here at the Westfield Santa Anita mall. There were no prices listed on the board which is always disconcerting, not knowing how much they charge for stuff. The only prices I saw listed were for the multipacks of rolls, the cheapest being $13.99/4 pack. I ended up getting a center of roll thing, and a large Mochalatta Chill, paid about $11.50 for them. It was good, but not worth almost twelve bucks. Cup was half ice, and there was not a lot of actual cinnamon rolls in the tiny cup of roll centers. Oh well, made the time go by I guess, but next time I'll head to McDicks and get some of their cinnemelts or something. Probably a lot cheaper. read more

Cinnabon - Cinnamon roll centers and a mochalatta chill. Nom nom nom - Bakeries Near Me - Arcadia, California

I went today 7/13/17 around 7pm and ordered the pecanbon drove home and when I arrived at home opened the packaging to find a plain Cinnabon. When I returned to get my money's worth and to fulfill my craving Aaron and the other girl working decided to just place the pecans on the Cinnabon I had returned with, I asked if they could give me a new Cinnabon and they said "we will just warm it up it tastes the same". I was extremely unsatisfied since I had already gone out of my way so that they could correct a mistake that should not have been made to begin with. read more

This review has been long over due! I usually prefer salty food and rarely have a sweet tooth. Cinnabon is so irresistible I always want one when I walk by. I particularly like this location because the manager is super friendly and nice. He gave me and my sister extra frosting! I've also bought the ones you take home and bake, those were delicious as well! read more

my daughter and i love the cinnabon. they are always busy because its popular. the service was good. the food was good. the location is good. good good good. yummy to my tummy. read more

Well, the food is outstanding here and the prices are not bad, but the customer service takes Cinnabon at Westfield Santa Anita down to just a star. Everytime I stop by, the counter person is on her cell phone, and seems disturbed that I want to give her money and buy an item. Doesn't matter which person is working the counter, they are always on their phone. No sign of any on-site manager, and Westfield management says they've heard the same concerns many times before about Cinnabon. As much as I like Cinnabon's menu, I'm going to Wetzel's Pretzels instead- always outstanding customer service there. I dare somebody from Cinnabon's corporate office to stop by their location at Westfield Santa Anita before it's too late. Marcus Lemonis (of CNBC's "The Profit") could triple the business here in just one day. read more

One of female employees there is so rude. I'm a big fan of Cinnabone, but she makes me not to buy anything. Her service is sooo terrible.

I was at the mall with my 4 kids doing some last minute school shopping yesterday evening. On the way out we passed by Cinnabon and of course, my kids wanted to stop. Being low on cash I scanned the menu and display case for pricing on all the different rolls and combo varieties. I was also in the mood for a cup of coffee. To my surprise, I saw no prices anywhere. I asked the woman behind the counter if I can have a menu so I can figure out what I could purchase with the amount of cash I had on hand. To my surprise the lady said "you tell me what you want and I will tell you the price" WHAT? Seriously? There was a line so I waited, thinking to myself, this is odd. I turned to the man behind me and said "is it me, or is it weird that we have to ask for prices when we get to the counter"? He replied "Yes, feels like we are getting ripped off". I mean, what if she tells me the wrong price by mistake? How do I know if I was charged correctly if I don't see the prices posted! How do I know she isn't trying to up the price and pocket some of the money? Sound very fishy and not the way to do business. I saw a woman purchase one roll so I asked her how much she paid and the price was $4.65 plus tax , $5.00 even. All I wanted was to know the price ahead of time, like every other place at the food court, they display their prices BEFORE you order. It is just bad business to have to ask the price on every item on their menu before you decide what you want to order. I have never heard of such a ridiculous way of selling food. I can see if I was at a fancy French restaurant where it is common that you don't ask a price, you just order. This is Cinnabon, at the mall, in Arcadia. Show me the prices!! I will be contacting the corporate offices to let them know because I feel this isn't common place of other Cinnabon locations. I know I have ordered from this place before and the prices were displayed then. Buyer beware!!! I would recommend you check your receipt if you ever order from here, but it won't make a difference since prices are not displayed, they are verbally told to you. I will NEVER order from this location and if I find that all Cinnabon's have the same "no prices posted" policy, I won't purchase EVER. read more

I went here to buy cinnabons with my brothers. We asked them for the six in the display case. Mind you this is at 8:10 at night. The cashier tells us she can only give us the prepackaged ones. So my brother started to say that we wanted the ones that were warm and in the case because they were fresher. She told us the packaged one were baked from earlier today. My brother asked why she couldn't just give us the six in the display case. She said because that was all they had left to sell for the day. And she didn't want to bake anymore. This was on a Monday night. So we walked away and told them that we were going to take our buisness else ware and she let us walk. Number one rule of business the customer is always right. Number two never let your money walk away we were about to spend $30. And she let us walk. They had 4 more trays of six in the case. So we walked away. We started walking back to the entrance and we passed them by. They were baking more. I am livid. Never get Cinnabon here. The cinnamon rolls are good but it is not worth it. Trust me. read more