We got there at 5pm on a Saturday and luckily missed the crowd. We got two of those egg tarts ($3.50 each!) and the tiramisu and chocolate ice boxes. While the space was clean and organized, the service was meh. It's a self-serve bakery where you get a tray and put on it whatever you want and the cashier rings you up. The egg tart was delicious (not too sweet!) but we've yet to try the ice boxes. We'll be back to try some of their other stuff. Hopefully they can improve their service. read more

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Among many of the corporate chain Asian bakeries, Sunmerry seems to be the most commercial. With many highly trafficked locations they are popular and convenient. Product wise, they offer a wide selection of baked goods and pastries that cover the gamut of usual suspects. The one note to consider is how airy their breads are and how easily they lose their volume. Fillings used in many of their buns are tasty and often are conservative with their sweetness which can be a plus for many. Cakes are also usual in respect and decorated with flair. Again, they are very similar to many competitors. The value amongst competition is the draw, but if convenience is your flavor, makes a very convenient choice. read more

I'm rating Sunmerry Bakery 3.5 stars (rounded up to 4 since Yelp doesn't allow half-stars). I've been a customer here on and off for about 4 years, usually stopping by to pick up baked goods for events or to bring to the office. I'm writing this review after a negative experience on Friday, 04/10/2026 in the morning. Around 8:10 AM, I came in planning to purchase several items: 6 mochi donuts (buy 3 for $7.99), a few baked goods, about 24 egg tarts (12 Portuguese and 12 regular), and an Americano--roughly a $60 order before tax. When I walked in, one employee (female with a ponytail) was on the phone, and another employee (male, tall, curly hair, wearing a mask) was working the front. In my past visits, staff usually greet customers, but this time there was no acknowledgment. I selected my items (mochi donuts--strawberry, chocolate, green tea, mango--plus BBQ pork bolo and an ube concha). When I got to the counter, I asked about the egg tarts. The male employee told me they weren't available and would be ready in about 20 minutes. What stood out to me wasn't just the wait--it was the lack of professionalism. There was no apology, no empathy, and no attempt to offer alternatives. When I mentioned that I had purchased egg tarts around the same time just two days prior, he responded that it was due to a "recent policy change," but couldn't clearly explain when it started. After I pressed further, he said it had changed just the day before (04/09/2026), and his tone came across as dismissive. At no point did he try to improve the situation or suggest options--just asked if I still wanted to pay for what I had. Due to the overall interaction and attitude, I decided to leave without completing what would have been about a $60 purchase. Later that day, I called several other locations (Irvine, Monterey Park, Rowland Heights, and Arcadia mall). Most of them said they were not aware of any such policy change, and that egg tarts are typically available when they open. I returned later to the Temple City location and spoke with Nicole, who completely turned the experience around. She demonstrated excellent customer service--active listening, empathy, and a willingness to make things right. She even took down my contact information for management follow-up. Nicole did share about the policy in which Mondays and Tuesdays, the staff can bake the egg tart before the bakery opens, however on Wednesday - Sunday, its done by the baker and directive from corporate. (Apologizes, forgot to include that portion in there.) Because of her professionalism, I decided not to rate this place 1 star. Nicole and Theresa (who I've interacted with before) consistently provide friendly, welcoming service--greeting customers, smiling, and creating a positive atmosphere. Location & Parking: Parking in this plaza can be challenging. There is underground parking, but it's not always convenient. This is one of the reasons I'm not a frequent regular. Baked Goods: The mochi donuts are decent, but there are other places with better quality at similar prices. The green tea matcha donut had an unpleasant aftertaste, and overall they lacked the light, fluffy texture I expected. On the other hand, the coconut cream bread held up very well--even after two days in the fridge, it still tasted fresh. The ube concha is a favorite (though I recommend spreading the filling more evenly), and the BBQ pork bolo was also solid. The highlight for me remains the egg tarts--great value, flaky texture, and best when fresh. Customer Service: The Friday morning experience highlighted a need for better customer service training--especially around communication, empathy, and professionalism. Frontline staff set the tone, and attitude matters. That said, the evening staff--especially Nicole and Theresa--are the reason I'm willing to give this location another chance. Additionally, Elena (manager) followed up the next day with a thoughtful response, which I appreciated. Final Thoughts: Shoutout to Nicole and Theresa (Thursday 04/09/2026 and Friday evening 04/10/2026) for their excellent service, along with another evening staff member whose name I didn't catch. Their professionalism is what keeps me coming back. read more

A small bakery in the midst of Camellia Square Plaza in Temple City, love the selection of breads here. They're stacked quite nicely compared to other bakeries which makes it easier to grab. I've seen this bakery get quite busy as it's next to plenty of popular spots. It's quite the spot to grab a quick snack/treat after eating your main meal. This specific visit with my partner, we got plenty of savory breads such as the frank roll, and plenty of sweet breads. Had my eyes on the mochi taro bread which turned out pretty tasty. Frank Roll was also pretty tasty, not too salty but it was however a bit greasy. My absolute favorite anywhere is certainly the pineapple bread (bo lo bao.) I'd say the ones at Sunmerry are a bit more standout than the ones at other Asian bakeries. Love the selection and a surprisingly good presentation on the bread. Not flat and very fluffy. Easy to eat and very enjoyable. Service here is pretty quick. Nothing too special or standout but it's mostly just pay and go. My partner and I both got a matcha latte as they were doing a BOGO. They often do promos and deals so watch out for that. read more

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Always friendly staff. Unlike the one in the mall, custard tarts are not out in open. See pics, full to the bottom with gooey yummy custard goodness. Promotion for drinks next week. read more

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Love the bread, pastries, cakes, and salted cream coffee and tea. My favorites are the garlic bread, sweet shokupan bread, salted roll, tuna bread, boroh bread, and custard cream bread. Oh and definitely try their eggtarts! read more

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I was at Camellia Square in Temple City a few weeks back. I saw Sunmerry Bakery and wanted to check them out, but I didn't get a chance to until most recently. I came here one Saturday evening. It's a cute shop, but I feel the walking space inside is limited because they have a big island of goodies in the middle of the shop. Lighting could be brighter. They sell sweet & savory pastries and breads, pretty cakes, mochi desserts, and other baked & refrigerated goods. They even have a boba and tea drinks menu. Cool! I knew exactly what I wanted to get which was their Taro cake slice. From what I was informed by the nice lady staff, they are not selling the Taro cake slice until after Christmas or maybe even after New Year's. Oh well. I got the Red Velvet and Black Forest cake slices instead. Unfortunately, I didn't care for either of these two cakes. Red Velvet was not what I expected... it was not sweet at all and was semi-mushy. Black Forest was better, but still lacked sweetness. I'll have to wait until after the New Year's to try their Taro... hope it won't disappoint like the other two. Fingers crossed! To my surprise, they also sell Melo Melo coconut desserts... selections are limited... maybe 5 to 6 flavors are available. I couldn't resist, but to buy 2 jars of Coconut Double. These are always good. Thank you! Staff was nice and pleasant. Service was quick as they weren't super busy. Pricing per slice was slightly higher than other bakeries. Packaging was fancy which may explain the higher pricing. Like I said, I'll be back to try the Taro cake slice and maybe even a few other cake flavors plus their baked goods and boba drinks. read more

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Sunmerry is an international Taiwanese bakery chain renowned for blending Japanese baking techniques with local Taiwanese flavors. Established in 1986, it has grown from a single shop in Taipei to a global brand with over 35 locations. The brand entered the U.S. in 2015, opening its first California location in Irvine, CA. This location is situated in the Camellia Square plaza at the intersection of Rosemead and Las Tunas. Through a partnership with Happy Lemon, which serves specialty drinks like salted cheese coffee and boba milk tea. The bakery operates on a self-serve basis for bread and pastries, where customers use provided trays and tongs to select their items. Baked goods are fresh, fluffy, and not too sweet. Our favorites are Pork Sung Buns, Brioche, Coconut Raisin, and Shokupan Sweet Rolls. While the surface parking lot can be crowded, there's a free underground parking garage accessible from the alley off Rosemead Blvd. read more

Sunmerry Bakery - Bakeries Near Me - Temple City, California

I stopped by Sunmerry Bakery and honestly really liked it. They have a big selection of pastries and drinks, and everything I tried was soft, fresh, and not too sweet (which I appreciate). The place is clean and has a nice vibe, and the staff were quick and friendly even when it was a little busy. It's a great spot if you just want to grab something quick. read more

Love their breads here. There aren't much bakeries open before 9am in the area. I'm glad they open at 8am. With an abundance of bread already baked fresh waiting for you. I saw a sign for $1.49 napoleon egg tarts so I decided to get 2 to try. They were pipping how fresh out of the oven. I wasn't expecting it to be ready so early in the morning. It's basically a Portuguese tart but flakier. The inside tastes the same. In 2026 I was not expecting to see egg tarts for under $2. It's a great deal. I even grabbed a dozen of the Portuguese egg tarts at another sunmerry a week later. All of the locations I've been to have all been consistent with the quality of their baked goods. read more

Sunmerry Bakery - Pineapple bun $2 & flaky egg tarts $1.49 each - March 2026 - Bakeries Near Me - Temple City, California

There is no air condition inside the store, I seriously worry about the quality of the food. I also feel sorry for the employees there, saw them sweating while working. Owner should really take this seriously. read more

Sunmerry is a popular Asian bakery chain in California and New Jersey with an extensive selection of cakes, donuts, pastries, breads, croissants, and even some savory items like pork bolo buns and ham and egg brioche. They also make cakes to order for events and do fundraisers too. On my latest visit I grabbed a variety of sweet pastries to sample - mango mochinut, strawberry mochinut, strawberry cloud donut, coconut cream roll, and some cheese tarts that I mistook for egg tarts lol. Luckily I enjoyed the mistake - the cheese tarts were quite nice! Light but creamy and not too sweet - would get again. The strawberry cloud donut was decent too - the smooth cream was very sweet but balanced by the not-so-sweet pastry - and was a nice fluffy texture. The mochinuts had nice flavors too - very strong fruit profiles - but the texture was too chewy. I wouldn't get these again given there are so many mochinut shops in the SGV. The coconut cream roll was my least fave. The dough was kinda thick and dry and the cream just tasted like I was biting into a stick of butter with sugar mixed in - there wasn't much coconut flavor at all. And it was covered in the thinnest shaved coconut "dust" I've ever seen - it was very loose and messy and just covered every surface BUT the donut. Definitely wouldn't get this again. When you enter, you grab some tongs and a tray and just browse around and grab what you want. Take it up to the counter and they'll bag it up for you. They have coffee menu too - and were giving samples of cinnamon cheesecake (Japanese style) at the register which was fantastic! Service was friendly and welcoming. Prices were surprisingly great. They're located in a large shopping center with narrow parking spots which could be challenging when it gets busy. I wouldn't mind coming back to try more of their Japanese cheesecake options! read more

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Delicious treats from sweet to savory. I just hate that they switched to using different oils in their baked goods. I thought it was butter but was informed they use palm oil, peanut oil, soybean oil, vegetable oil in the whipped cream stuff in some of the sweet buns. Not, sure if they stopped using butter completely but the coconut buns don't taste the same anymore. Not sure I'd purchase them again. read more

Sunmerry Bakery - Mochi donut - Bakeries Near Me - Temple City, California

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Came in on Mother's Day today, INCREDIBLY hot inside the store. Sweating after just being in the store for less than 5 mins. The girls who helped me today provided great service even when there was a long line in the store. Asked about the ac and they said it was going to get fixed. They looked sick under this heat. Business owner, treat your staff better. Surprised no one reported this issue yet. Also concerns me the bread quality under this heat. Some of the chocolate buns look like they were melted , same with some of the donuts as well. Hopefully it's just a one day thing.. please fix ur ac soon for your staffs and us customers. Will never come back if the ac is not fixed next time visiting. read more

Got their bogo drinks and it was good, the salted cream jasmine tea tastes similar to the one at 85 degree bakery! The only problem is they don't mix the sweetener for you so it's super thick at the bottom, you have to shake vigorously beforehand. read more

Sunmerry Bakery - Jasmine Green Tea with Salted Cream - Bakeries Near Me - Temple City, California

Sunmerry is solid for their pastries, breads, cakes and drinks! Favorite cake is the Tiramisu and the matcha. Favorite drink is salted cheese with green tea, grapefruit green tea, and their ice coffee drink. Favorite bread is the bolo bbq pork buns and the Hokkaido cream puffs! Located inside the teapot fountain shopping center. Parking lot is always packed so might have to wait a bit. read more

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The prices at this Sunmerry were pretty reasonable, and the staff courteous. I'm docking a star since the inside of the bakery was a bit startlingly warm the day we went (it was 85 degrees out and walking into Sunmerry, the difference wasn't too obvious, so I wonder if the bread stays as fresh as other locations. Will be back another day to see if similar occurs). However, we enjoyed the egg tarts we got from here as they were not too sweet, so we'll be back for sure for the egg tarts. read more

Best thing here is Napoleon Egg custard Tarts! Only $1.25 each I went to Rowland Heights location last week. I can't speak about their breads or pastries, not into Taiwanese style. read more

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We came for the $1 egg tart. Also tried the $1.49 egg tart to see the difference. We liked them both. Napoleons feels a bit more eggy. Good size. I hope they keep the prices so we can come back whenever we need egg tart fix. Taiwanese bakery with lots of choices. In addition to the standard Taiwanese bread, there're lots of other cake and pastries, nugget, drinks, mochi nuts to choose from. Price is slightly higher but given the variety available we don't mind at all. Always come back from time to time for different things. The store is on the small size. No where to sit which is too bad. Service's are always good though. Lots of people to help and always attentive. The only down side for this place is that parking can be hard at this plaza read more

Sunmerry Bakery - Bakeries Near Me - Temple City, California

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Gave them a five star for the very beautiful Mother's Day cake. Best memory ever.! IG: socalhkfoodies read more

Sunmerry Bakery - So pretty Ig: socalhkfoodies - Bakeries Near Me - Temple City, California

This review is solely based on online ordering as it is misleading & promoting false advertisement. I placed an online order for a Snoopy cake, well thinking it was a Snoopy cake until I opened the box at home & it was a Santa cake. On their online form there are 2 holiday Snoopy cakes & next to it has the flavors of the cakes. Had I known it wasn't a Snoopy cake I would have gone elsewhere as I was having a Snoopy theme party. When I went to pick up the cake I thought it was odd that the worker didn't show me the cake which is what most bakeries do when you pick up your cake. They bring out the cake to show you what it looks like & then place it in the box. If you decide to do online order make sure you call that it's the correct cake as shown on their site or you have them show you the cake prior on leaving the bakery. The worker could have informed me that it wasn't a Snoopy cake but instead a Xmas cake. As for the cake itself it was somewhat frozen as we tasted icicles. So the mixed fruit cake that I ordered was a Xmas cake & they probably couldn't sell it so they placed it in the freezer hoping someone would order a mix fruit cake & it happened to be me. read more

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I went to Sunmerry Bakery on three separate occasions and it has now become my favorite bakery AND tea shop. They remind me of another big bakery and tea place I know, but honestly, Sunmerry is 3x better. Fluffier breads, quality tea drinks, and gorgeous cakes. Plus, the staff are so nice and have a very calming demeanor that just makes me want to stay there all day. The staff are also very helpful at recommending things when I ask, because there are so many great options and I can't choose, haha! They are a few bucks more than other asian bakeries but I don't mind paying more for a better experience and better quality goodies. My fiance is a pickier tea drinker than I am, and he said their Grapefruit Green Tea is a 5 out of 5 on the delicious scale - perfectly sweet but not too sweet. You can taste the fresh grapefruit flavor, and the tea was sifted with love and care - we definitely recommend the Grapefruit Green Tea here, and it sure is a refreshing summer drink. It has become a staple to order here. I also went out of my way to try their cake and because I remembered how good their cake looked in the display the last time I was there. My girl bestie loooovvves chocolate, and she had a birthday coming up and I knew I had to get their cake here. I opted for the 6-inch Chocolate Cake with Chocolate Cream, Chocolate Ganche, and Raspberry Jam, and it was perfect. She had lots of sweets celebrating her birthday with multiple friends and told me Sunmerry's cake was the lightest, fluffiest, and most chocolate-y and a cake she can have everyday, easily, because it is just so light and fluffy. I also got to try it and it was very much enjoyed to the last lick of the fork. Plus, it was decorated like a cute fluffy cloud dog, how can I resist? I also got to try a variety of their breads - from their chocolate oreo buns that sent me to chocolate world, to the mochi taro bread that was as fluffy and light as a pillow, to their mini frank roll pack; there wasn't anything I didn't love. I will always make it a point to visit Sunmerry Bakery now if I am in Temple City. Definitely give Sunmerry a try - you will love anything, literally, at first bite. Keep up the amazing work folks! I will see you very soon. read more

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We passed through San Francisco on our way to Los Angeles to celebrate my kids' birthdays! We specifically chose a non-chain bakery for this occasion! The cake was chosen because of its design! Besides the cake, we also bought some of their bread and drinks. Everything was quite ordinary, no surprises. The texture of the cake was a bit dry. I hope they can improve! read more

Sunmerry Bakery - Bakeries Near Me - Temple City, California

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If I was able to choose 3.5 star I would. I went yesterday during a heat wave and it was warmer inside the bakery than it was outside. This is the second time I've to this bakery and it's extremely stuffy and hot in there. I don't know how the employees can work in those conditions. The employees were nice and greeted me when I entered and they informed us for their specials. The baked items were tasty and fresh. Only complaint is that it's like a sauna in there. read more

-This bakery is so expensive!! $3 for a croissant where a competitors croissant is $2.10 -The brioche is $3.50 here, the competitor charges $2.80 -The bread is alright -The location is really convenient since it's on Las Tunas -There's underground parking read more

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Such a fun Chinese bakery full of goodies! The items look super tasty and would rival the 85 degrees shops! Got the almond croissant, strawberry mochi donut, and sliced white bread. Enjoyed all of it. read more

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Love the pastries at Sunmerry. Our favorite is the bbq pork and pork floss. The only thing is the staff is still learning so timing might take longer than usual. read more

This is my go to Sunmerry. I love the staff's friendliness, Angie is always so sweet and patient when helping me decide. I particularly love this bakery's version of the chocolate concha's. Not your authentic Mexican concha, however still yummy, as they are filled with hazelnut cream Their egg tarts are good as well. Customer area is always clean. It's a self serve bakery (except for the cakes and drinks). The bread is individually sealed or wrapped and trays with tongs are provided. read more

Sunmerry Bakery - For thanksgiving they had these cute little bread turkeys! - Bakeries Near Me - Temple City, California

Small bakery, similar to 85C, located in the Camellia Square plaza on Rosemead and Las Tunas. The plaza has many restaurants so it gets crowded and parking can be difficult. There is additional parking available in an underground lot. I must have popped in right after the morning crowd because nearly half of the bread/pastry shelves were empty. I managed to grab a couple savory breads, a couple sweet breads, and one of their beautifully made moon cakes. Service was ok. Nothing stood out. I wasn't greeted or helped in any way. Which is fine for a grab and go style bakery. read more

Sunmerry Bakery - Bakeries Near Me - Temple City, California

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Also want to say, I loooove their promotions Always look forward to a new bev discount. Right now they have a bogo through the week, a different tea each day of the week, personal fave is the black tea and lemon on Mondays. read more

Sunmerry Bakery - bogo 6/23-7/20 - Bakeries Near Me - Temple City, California

Okay I dont usually write reviews but the employees in this store are clueless. This isn't the 1st time that this happens. I ordered pick up from Grub Hub and when I picked up....they said it's the wrong store. I showed them the location and it clearly said that its the right location but they kept insisting its the wrong LOCATION LOL and then after that they said that they don't stop making lemon tea at this location. So which lie is the correct one? Spoke with what looks like the manager and she confirmed that they dont make lemon tea anymore. This happened on Friday 12/26/2025 @ 4 PM. I ordered this year around February 2025 and the same thing happened....but I didn't want to write a review and I let it go. At that time I also ordered ice lemon tea and they said that it was the wrong location and they dont have my order. I showed them receipt and everything but at that time.....one girl employee was nice and she helped me out. Anyways please teach your employee better and not to be clueless. I showed them receipt with your store location. Do they not know their own work address? read more

It's my first time here, and walking in, it felt a little bit fancier than an 85* or Paris Baguette. I had visited shortly after they opened for the day, and a few employees were placing fresh pastries in mini bags to be displayed for people to grab an go. They seemed to have a signature item called a Bolo. I had asked one of the girls there is this like the pineapple bun that most places have? She didn't know. I asked about the BBQ bolo, and all she could tell me was that it had the red wet meat in it. It's not the best explanation, but I just kept working my way around. Once, I was at the register to pay. I asked the lady about the Boli bun again, and she was like, there's no pineapple in it. I had to educate her and tell her they call it a pineapple bun because the outside texture was like a pineapple. There was one other lady who worked there that stepped in and answered my questions about the drinks. She was super knowledgeable and helpful. Items I purchased: 1. Iced mango matcha - This was a delicious drink. I'm happy I had picked this instead of a Vietnamese coffee. The matcha was fluffy and thick like a milkshake with the mango it was perfection. 2. Chocolate concha - I love the chocolate pieces on the outside and the surprise hazelnut on the inside. This was easily one of my favorites. 3. Bolo bun - Basically a pineapple bun. It was ok in my opinion. 4. Taro mochi - Nice and fluffy. I kind of wished it had a little more taro in it. 5. Strawberry and matcha white chocolate donut - Very tasty and chewy. I liked that it didn't have a greasy feel to it. 6. Strawberry cloud donut - This was a delicious surprise. Nice and fluffy. Strawberry filling wasn't overly sweet. 7. Almond cookies - Crispy and flavorful Overall, everything I tried was amazing. I can't wait to come back and try the Japanese bagels. My only recommendation is to educate employees a little more on the items being sold. It's unappealing when employees don't know the items or let alone tried it. read more

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Mold lemon ! How could their staff put in clients drink ? Mold lemon mold lemon , never buy drink or bakery read more

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We pre-ordered a cake for pick up, which was quick and seamless. We ordered the Matcha Tiramisu ($38), which was great for our party of 12 people. The matcha flavor is balanced well for a creamy texture. They also topped it with an adorable white chocolate bear, which isn't hollow inside. I also liked how they included a happy birthday sign, candles (these were nice candles too, not the cheap basic kind), and plates/utensils. Definitely recommend coming here to get your birthday and celebration cakes! read more

Sunmerry Bakery - Matcha Tiramisu Cake. - Bakeries Near Me - Temple City, California

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My first time trying this. The pastries were super delicious and at a good price, enough to get a few!!

I came here on a Friday night and it wasn't crowded at all. The matcha tiramisu caught my eye and had high hopes.. but it's not very tiramisu-y, more like dry cake with a little bit of cream in between layers. The hokaido cream cake was a bit better but also kind of dry. I've gone to Sunmerry multiple times to try their pastries and cakes, but they're always a bit disappointing :( the staff seems nice though. read more

Sunmerry Bakery - Bakeries Near Me - Temple City, California

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I've been going to this specific location occasionally since it's the closest bakery to my house. Holy shit.. how did customer service go downhill like this??? Note: As someone who works in Customer Service myself, I normally do NOT have the energy to put up a 1-star review on Yelp, but this experience pushed me to the edge. I took both my parents to stop by for a quick bakery purchase, and since they have a BOGO special for 3 drinks (Boba Milk Tea, Sea Salt Cream Green Tea, & Matcha Latte), I decided to make the purchase and hopefully get a milk tea (w/o boba, 30% sugar, less ice) and sea salt cream green tea (less ice). Once my parents got their breads and went outside to wait for me, I ordered and spoke to the Customer Service Team (agent at the front was Marissa). When I asked to get the two drinks based on preferences, they told me that the two drinks have to match and not mix. STRIKE #1: Since when did free drink have to match exactly the 1st drink? There are 3 available drinks for the BOGO, right? That's why it's called "Buy One, Get One (Free);" if there are multiple drinks in a BOGO promotion, it's supposed to be mix & match... I then changed my mind to get 2 milk teas w/ 30% sugar and light ice, and then Marissa told me, "So for BOGO, we offer only either 100% sugar or none." STRIKE #2: Out of all the times going to a Sunmerry Bakery getting their BOGO promos, I've ALWAYS been assisted with sugar adjustments on my milk teas. Why does it have to be 100% or 0%? Why did this location stop doing this? Mind you again, this is their regular milk tea, and yes sugar level can be adjusted to either 0/30/50/80/100. Ok fine, so I stuck with 2 milk teas with light ice, but Marissa told me that the boba is not ready. I asked her that I don't want boba, just the milk teas. So she double-checked with the other staff and was able to confirm that we can omit the bobas. However, she entered "Boba Milk Tea" onto the register without putting "no boba," because I guess their system apparently doesn't have an option to omit the topping. They were out of boba and are making the batch that I won't need to care about. This is where the 3rd strike comes in. Mind you, there were 6 middle-aged Asian women were waiting in-line right behind me to order their drinks not on the BOGO, so theoretically, I should be getting my drinks 1st before them. So I waited and waited and noticed that Marissa and the other staff member making the drinks that they were having trouble sorting out the tickets. Then once they started sorting everything out (for a good chunk of 15 mins), they made the drinks and handed them over to those 6 women. Did they forget my drinks? I asked the 2nd staffer to see if she can update the status of my drinks, but she kinda saw my receipt and went away to handle other drinks. I then suddenly realized that the word "Boba" was on my ticket, and they were actually waiting on the Boba that I didn't want. I pointed out the confusion to Marissa, and she said she told me that the boba is still currently being made. I clarified with her that I never wanted the boba; she added "Boba Milk Tea x2" to the ticket, so she would remind her team to disregard the boba!! She didn't tell them... So I waited little over 30 minutes for my two simple drinks, because not only did my ticket get disorganized, but Marissa also didn't bother to keep tabs on my drinks that I never boba (and she notated "Boba" onto my drink...). She FINALLY started on my drinks, but once she finished them, she just placed them on the counter for me to retrieve. No formal apology, no gift card, no guarantee for free drink, nothing. This entire waiting period after my purchase is STRIKE #3. If you're going to do a weekly or monthly BOGO, please ensure that your customer service agents have good memory and go out of their way to ensure great customer experience for every buyer as much as possible. Please staff at least 3 people in the drink counter to make sure the drinks are correctly made in-order and efficiently. If you know you have made a mistake, please own up to it and make it up for your customer in any additional way to improve their experience. This location in Temple City made me and my parents wait a whole 30 minutes for this bizarre BOGO experience. Too bad I still have to get their coconut raisin breads just for my mom (because she likes theirs), but I will be going to a different Sunmerry location. STAY AWAY from this one in Temple City! It will save you the drive, parking headache, and poor customer experience that they're apparently fine with now. Judging by this entire yelp page, they don't check the reviews at all, so I wouldn't expect them to take negative experiences like mines & many others' seriously. read more

Over 80 types of bread and cakes are made from scratch. Quality/Quantity - Got the following today: Jasmine Green Milk Tea with Boba Strawberry Black Tea with Lychee Jelly 6 pastries: Chocolate Concha - This was very chocolatey, in a good way. Milk Butter Garlic Parsley Brioche Green Tea Croissant And not sure what my daughter picked for the last one, see picture. Day old pastries discount section - Buy two get one free. It would be nice if each pastry had their respective price. Mix and match conchas 4 for $10. Also available - Breads, buns, soft serve (mini), round cakes, pineapple cakes (Taiwanese style), roll cakes, puffs, tarts, puddings, brioche, donuts, cookies, etc. Atmosphere - Nice looking shop, has a lot going on; see pictures. Most importantly, the baked goods looked good. Make sure you refrigerate all the baked goods if they are not consumed immediately. Open 7 days a week from 8am to 9pm or 10pm. Mall parking, but not enough spaces for all the businesses here. Service - This is where they failed. BOGO, Buy One Get One Free - Promotion for specific drinks, see picture. Very strict rules, which did not apply to us, so we paid full price to get what we (my daughter) wanted. Price - $23, reasonably priced for what we got. Owner Comment - Congrats on your success since 1986 with your 12+ locations. Starting in Japan, then to Taiwan in 1986. 2015 - Joined/partnered with Happy Lemon brand. read more

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This location has the breads cutely displayed when you walk in. There aren't many tables and chairs to eat and hangout though. I'm currently obsessed with their new bagel line. They offer original, blueberry, and an everything bagel. Each bagel is handcrafted with cream cheese and Japanese mochi flour. I love the chewy consistency and light texture. These bagels are easy to eat on the go and can be popped into the air fryer for a quick breakfast. read more

Black Sesame Latte. Friendly service. They have a wonderful sophisticated Twinkie (Hokkaido cake) without the preservatives. lol! Remember Wall-E? read more