On July 8, 2026, my partner and I arrived at the Chili's Grill & Bar located at 265 S. Abilene St., Aurora, Colorado, at approximately 1:45 p.m. We were greeted by the hostess and seated in the bar area. There appeared to be only one employee working that section, who was serving as both the bartender and the server for the bar area. After being seated, we waited for approximately 10 minutes without any acknowledgment. During that time, the bartender/server cleaned tables, spoke with other guests, and continued working throughout the bar area, yet never greeted us, offered us water, or asked if we were ready to order. We remained seated the entire time without receiving even the most basic acknowledgment. This experience left us feeling ignored and unwelcome. Based on how we were treated, I left with the impression that we may have been treated differently than other guests. Whether or not that was the employee's intent, the complete lack of acknowledgment was unacceptable and made us feel discriminated against. I will be asking Chili's Corporate to investigate this incident, speak with the management team at this location, and ensure that all guests are acknowledged promptly and treated with courtesy and respect. No customer should have to sit for 10 minutes without even being offered a glass of water while watching other guests receive service. I would appreciate a response regarding the outcome of your review and any actions taken to address this matter. read more

I wanted to leave a well-deserved review for Chili's Grill & Bar because this location has been consistently amazing every single time I order from them. I order to-go frequently, and I honestly cannot think of a single bad experience I've had here. They always get my order correct, my drinks are made right, the food is hot and fresh every time, and nothing ever tastes old or bland. They also always make sure to include extra sauces whenever I request them, which I really appreciate because a lot of places overlook little details like that. What stands out the most is the customer service. Even though I'm only picking up to-go orders and not dining in, the staff still goes above and beyond and always greets customers with a smile. You can tell they genuinely care about doing a good job and making sure people leave happy. Consistency is hard to find nowadays, and this Chili's absolutely deserves recognition for it. Thank you to the entire team for always being reliable, friendly, and making every experience a great one. read more

Stopped in for a late lunch as we were in the area. There's lots of parking and the hostess was very nice. We were seated in a booth about in the middle and within 20 minutes the whole section filled up with high school kids. Our server was Lexi and she was great - very, very busy but managed to take good care of us. The menu has a lot of options but the big draw seems to be the 3 for Me special. There are 3 price levels depending on which entree you choose. Starting at $10.99 you get a starter, a main and a beverage. We both started with salads, shared the Big Smasher Burger and the Crispy Chicken Sandwich, and chose lemonade to drink. The sandwiches came with more fries than any one person should eat and all the food was fresh and tasty. The restaurant was clean, a little noisy but not terrible, and definitely worth the visit. read more

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This is a tried & true classic, revisiting their health-conscious menu AKA the Guiltless Grill! A Santa Fe chicken salad with pico, guac, ranch, and signature sauce is comforting and conscientious. Although Marisa was friendly and helpful, I missed closing out with a human since self-pay has switched tableside. read more

Chili's - Santa Fe Salad - American Near Me - Aurora, Colorado

We had a great time at Chilis! The service was very good and the speed of the food once ordered was one of the best I've experienced! The burger and fries were very good and I always enjoy the fajitas! Overall we had a great experience! read more

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We had a couple gift cards to use up so off to Chili's we went. My dad is in a wheelchair. You never realize how difficult things can be until you have a wheelchair situation. First, there are double doors so it's a task navigating through both of them. If people are around, they are alway glad to help. It brings out the best in people!! We wanted to sit in the restaurant, but had to sit in the bar because of the wheelchair. We didn't mind, but the bartender was also the server, so it took a while to get our orders in and for any follow up. She did a great job but she had to handle both the bar and all the tables in the bar area by herself. My kudos to her. That's a lot to put on one person and she handled it well. Our order came out lickity split! They have people who bring out the food and they are on it!! Great job! I had a chicken salad and my dad had chicken wings. Both were pretty good! No complaints! By the way, they have some pretty good happy hour deals: $4 on select 22oz drafts and $3 on select 16 oz drafts. $5 house wine, $6 Marg of the month, and $7 tequila trifecta. Hard to beat a deal like that. It gets even better...we got a 10% senior discount!! Hooray!!! Hey, it's Chili's. It's a chain, and it's fine. read more

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Very fast service at lunch, had the big bites and water. The food was pretty good, not bad,not great, very serviceable. read more

Chili's - Big bites - American Near Me - Aurora, Colorado

ordered online for a pickup order. Got there in time to watch the girls weighing out everyone's fries with bare hands and eating them in between. Ended up not eating my fries because of that. I'd still go to chilis again but definitely not this location. I've also never been to a restaurant where they weigh the fries before they place them on people's dishes. read more

We went to this location and we were treated like second class citizens. We were completely ignored as the wait staff looked at us ignoring us as the waiter literally went to the table next to us three times! I'm so tired of being treated badly for my skin color! I have never disrespected or treated another human differently because of their skin color, yet at the Chili's in Aurora Colorado, I have been treated this way more than once. The first time I chalked it up to the bar tender. Now I know that this is how the entire staff treats people that don't look kike them. I am so disappointed in this sop. I'm only posting a one star review to post this comment! They deserve a negative 10!!! read more

We needed something simple tonight for dinner so we decided on chilis. I used to frequent here back in the day so it was exciting to see new menu items and unfortunately items that are no longer offered. Our server was helpful and got our food out in a minimal amount of time. They also give military discounts. read more

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Terrible service. The girl who took our order didn't seem to know what she was doing and didn't even understand her own menu. When our food was brought out, the order was completely wrong. To make matters worse, they still had the audacity to expect a tip after such poor service. Overall, it was a very disappointing experience. read more

My brother in law loves Chilis and surprisingly, I had never been to one. My two adult kids, their spouses and wife came here for dinner after talking about Chili's many times. I am trying to cut down on my red meat, pork, and other types of food due to some health issues so was bummed as I had to just have a chicken plate. So kind of bummed to not try the ribs but had already had my pork/red meat fill for this week. I loved this place had some chicken tenders and fries and they were excellent. Service was a bit slow but that was a staffing issue not the servers fault as they were working hard. Table had several mix platters with a variety of items like cheese sticks, sliders, chicken wings and other items and they all really enjoyed the food. Trying to keep the phone away from dinner so did not take pics but ambiance is cool and place was packed. Can't wait to come back and try the ribs or a hamburger. read more

Everyone know chili's, everything is was ok , till server make several mistakes with food . Other wise all good

It's good they DIDNT try and shoot my feet So that's good my feet are already really mangled so that's good so Yeah so I got the triple dipper and it was good and average so it was fine Ueah read more

They have come a long WAY!!! The managers are friendly and the employees are busting their butts EVERYDAY! Great food and Jose was awesomely attentive. It was clean and didn't smell like dirty clothes! read more

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The food is pretty much standard quality each time we eat here. We return because of the fabulous service we receive from Renee. We normally visit this establishment as a group of 10 to 15 folks on Sundays. Amazing how Renee takes care of us and our many special requests. Keep up the wonderful service. We appreciate everything you do to keep us coming back for more. Service Dine in Meal type Lunch Price per person $20-30 Food: 4 Service: 5 Atmosphere: 3 Recommended dishes Chips & Salsa read more

The service, excellent... the food, amazing... overall, I had a great experience! súper recomendable!

The place was also clean but one of the employees were high and you could tell and I wouldn't really go back there but thank you Lexi

The Chili's by Aurora Mall though! Man lemme tell y'all! First Julian our host greeted, treated, and seated us like we we're royalty! He set the bar, and honey it was met! Adrian our waiter ah-mazing! We were at home, we were welcome, and our order was right, the first time! A beautiful and considerate young lady, Ky brought our food AND it was delicious! THEN Juana, the manager came and sealed the deal! We will be back and to this location. Y'all go to Chili's and show some love!! read more

our server, elise (i believe her name was) was AMAZING. if im incorrect about her name, she had pretty green/teal hair and facial piercings. she was very attentive and was watching when we were having a conversation as to not interrupt- not that we would have minded, she was an angel! very kind and gave us a refill of our coke without us having to ask, and an additional refill of both beverages, chips, and salsa when we were leaving. we have been to chili's a few times and her service was beyond our expectations. read more

Chili's - American Near Me - Aurora, Colorado

Cool sports bar & family restaurant vibe. Service today ways pretty good. I made a mistake of ordering smaller sirloin which turned out to be way much smaller than expected. We also tried the triple fajita. IT wasn't as big as it seemed on the menu and grilled veggies didn't seemed grilled enough to have some dark spots today. Also fajita didn't come with as much of veggies as other fajitas we normally get so we were a bit sad. read more

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Hostess couldn't seem to get herself together. She continued to seat other customers while we were waiting to be seated for 5 mins. Very discriminative behavior. read more

My wife and I recently met a friend and had lunch at the Chili's restaurant in Aurora. Our server took our order. Someone else brought our food and re-filled our water glasses. There was nothing else the server did for us. I paid for our friend's meal. For our "group" of three, our server charged an automatic 20% tip! The check shows "Tip", not "gratuity" nor "service charge". Although these other names are simply semantics. I paid the check as not to cause a scene, but I just think this is disgusting. If those who go to this Chili's location and are okay with being charged an automatic, mandatory 20% tip, then good for them. But for others, my suggestion is to pay with cash; pay what tip you feel is appropriate, not what the server demands! Will never eat at this Chili's location again! And will bring cash to any other Chili's location! read more

Food is ALWAYS consistent here, the service is always fast, and the manager Rudy, SUCH a good floor manager... or store manager, or whatever his title! He goes above and beyond, as do most staff members at this location! Tables are clean, ambiance is sort of...early 90s "bar" inside a Mexican kitchen, but I like it. This Chilis is the one I always eat at now!! read more

I haven't been to a Chili's location in years, Elizabeth made the service and stop wonderful. Food was delicious and my drink was never empty! I will be a returning customer. read more

Man the Chili's by the Aurora Mall though! Let me tell you when we walked in Julian greeted, treated, and seated us like we were royalty! The host set the bar!!!! Then our waiter Adrian, we were welcome, we were at home and our order was right! The 1st time! Ky brought our food, beautiful and considerate young lady! AND my food was goodt! THEN the manager Juana came by and sealed the deal!!!!!!! Y'all go to Chili's and show some love! read more

Social distancing and masks are a must. My family and I dined here last night. We had to move from one table, due to it having lots of stains and wasn't clean well. The hostess who sat us, act like she didn't want to move us. So, I moved my family and I. We will not sit at a dirty table. Our waitress agreed. The food was great, the appetizers were great, and so was the drinks. If we are in the area when we're in Colorado, we will visit again. read more

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Normally I wouldn't write a review for chain restaraunt because usually the same standard service and food is usually consistent. However this experience was amazing. Renee was our server and she was soo personable and very nice and amazing. She made us feel welcomed. It made the atmosphere more homie. She definitely love and enjoys working cuz you can tell. We will def be back just to see her! read more

Chilies in Southlands was amazing. I ordered a smash burger and who ever was on the grill killed it. It was cooked and seasoned perfectly I was amazed. Kudos to whoever made it tonight. I have had several disappointing burgers but tonight was amazing. Thank you. read more

Upon heading to the airport to fly home, we wanted some lunch and couldn't decide what we wanted. We ended up going with Chili's and picked the spot closest to our car rental location. The man who greeted us was sooo kind and seated us within a minute, reminding us of happy hour and letting him know our server would be right with us. The server was absolutely incredible and we could tell she knew what she was doing! We ordered our food and it came at the perfect time, app just a bit before and as we finished it, our entrees. The server came to check in here and there, filling our waters promptly which was greatly appreciated. We could see the server greeting a handful of regulars that clearly knew her and she knew them, their order and was such a kind, positive presence! We got a dip, some crispers (with macaroni and fries) and some wings. Super tasty and we were so bummed that we could not take it home to eat later as we were boarding a flight in the next couple hours. Will return the next time we are in the area and will return to local Chili's as we have already been craving it since! read more

Chili's - Chicken crispers with mac and fires (so yummy) - American Near Me - Aurora, Colorado

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Bert good food well portioned and very friendly service was worth price and wait service excellent

We had chips, burger sliders, and the mini lava dessert was gas. Definitely going back for another visit.

Ordered take-out from here the other day and it was a great experience. Ordered online and it was to be ready in 30 minutes for pick up! The packaging was pretty good, however, the to go usage could have been better. The food was a bit cold when I got home. And they pretty much packaged every item separately, which made for a lot of plastic trays. The food, on the other hand, is soooo good. If you haven't tried the Chipotle Honey Chicken Crispers, what are you waiting for? It's like heaven in your mouth. And you can't beat the 3 for $10 deal. Like a beverage, appetizer, entree and 2 sides for 10 bucks? Okay Chillis!!! Chilli's is such a great place that never disappoints. read more

I was set down and after 10 minutes wait I asked an employee if it was possible to see the waitress. I was told she would be with me shortly. That was another 5 minutes thus taking up 15 minutes of my 45 minute lunch time. The management came over and started to explain how they had two call ins. The restaurant at 1 was all but empty. I am often confused when I have managers tell me we are picking up the tab. I didn't need that just my food. The waitress was nice when she finally did come. read more

I so always loved going to Chili's in the past. Our small group of 4 arrived during the lunch hour for a quick bite to eat. Understandably, I know everyone is short staffed. We were seated in the bar and it took a very long time to even be greeted at our table. I asked several people to send our server over as we needed to be out of there quickly. It took well over 5 minutes to even get our waiter. I logged into my account on their rewards program in the meantime. We never received by free chips and salsa even after I reminded our waiter that it was on my rewards. I ordered a half sandwich and soup on the lunch special which was mediocre at best. Everyone at my table was moderately satisfied with their order. However, service was so very slow. Sorry Chili's it just wasn't up to your old standards. read more

I always get crossed contamination from this restaurant only some locations but right now they suck!

It's probably one of the few chain restaurants I don't mind frequenting. Tonight was a late night nosh for me and my daughter after wedding dress shopping at David's Bridal. We sat at the bar and enjoyed chips and salsa with beers and boneless hot wings. I'm getting too old for this late night snacking!! (As I chew on a couple Tums ) The booths in the dining room were being deep cleaned so we sat at the bar. People were bustling about and it was a little annoying because the atmosphere wasn't one of enjoyment in a restaurant. The tv screens had hockey and basketball and some other absolutely nutter channels streaming Bartender was nice but distracted with the ToGo orders. Made me regret sitting here. Oh well. I did not enjoy the boneless wings as they are NOT WINGS!! It's chunks of breast meat and just tastes wrong. But my daughter likes them, so...... whatever. The one thing which I disliked about the evening was the staff cleaning and bustling about while I tried to enjoy my food, my beer and my daughter. It was 8:30 PM and I feel they should wait too perform their cleaning duties AFTER they close! read more

Chili's - Mom and her daughter the bride. - American Near Me - Aurora, Colorado

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One of the last but still good restaurant chains. went there on 8/17/24 got the 3 for me smasher burger and fries which was awesome but whatever you do don't order the salad for your appetizer lol it was the smallest salad I have ever had and my wife and I were laughing the whole time. took about 3 bites to finish the salad and there was more dressing and croutons than there was lettuce. The service was great and our server was awesome. read more

Chili's is a steady, you can never go wrong. The menu is consistent. The margaritas, are good. The food flavor and seasoning is consistent location to location and they offer the right amount of comfort foods. read more

Chili's - yummy - American Near Me - Aurora, Colorado

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Ordered fajitas one night from DoorDash.This had to be the worst fajitas I've ever had.The steak was stringy and tasteless and poor quality.Chilis used to be good back in the day,but I will never go back after this experience. read more