If I could give zero stars I would. I scheduled a courier on Friday for Monday. I received a…read moreconfirmation email of my request so thought we were good. Monday comes around - no one comes. I call and spoke to Chai who was very nice, but unfortunately not very helpful. First he said he would call me back in 5 as he was driving and he seemed to understand the stress and time constraint we were now under. No call back...I call again and it's Chai again except instead of driving he's now walking his dogs...okay so thanks for not following through with your word... Chai said that the online request for a messenger doesn't actually work and you need to call to talk to dispatch. Well shouldn't the website say that then? I'm not saying it's Chai's fault (other than him not actually calling back when he said he would), but come on guys, can you update your website for the accurate info? Also it would be nice to try and remedy the issue in some way other than "sorry"...words are kind of meaningless...well except in a yelp review.

I had a great experience with them. Craig helped me schedule everything, and then Bryce came on…read moretime to pick everything up and delivered it as well. Guys helped me with art delivery from LAX to a venue in Santa Monica, and all experience was a breeze. Highly recommend them.

Very friendly and timely staff. Seemed to know LA really well since driver got to our business…read morepromptly, which is great seeing that everyone else gets lost. My business will definitely be using this company, now that we finally found a great and respectable courier business. HIGHLY recommend

Lightning Messenger Express is the best. We had some product samples that needed to be presented…read moreto potential clients for a big meeting and due to the LA traffic and my schedule change, I knew I could not get them to our sales team in time for a presentation. I was able to have them pick them up in no time and deliver the samples of products to my sales team faster than a speeding bullet. The sales team had enough time to prepare some changes for our meeting because LME even got them there earlier than promised. The customer service and communication from the 1st call was excellent. The messenger was courteous and professional. Good business LME. We will certainly use you again and know we can count on you for all our messenger needs.

So this time of year, EVERYONE IS SENDING OUT MESSENGERS. My normal messenger service hasn't been…read moreable to guarantee delivery for the past two days so I went looking for someone else... AND I FOUND THEM! I have been dealing with Debbie and they have been able to deliver all of my packages on time and without drama! This is unheard of this time of year! I will definitely be using them again!

it is a very good place to working with. the WHS is clean and tidy. quick loading and unloading…read more the WHS workers are so nice. and reply email all the time. looking forward to working with them again！

I needed help with importing products for China. The team was extremely helpful and made the entire…read moreprocess super easy for me. The customer service was top notch. Regular updates were provided and my products arrived on time. I will definitely use them again for my further shipments!

Before using The Runners, I've tried a few other courier services I found here on Yelp and haven't…read morebeen all that impressed. I called the runners when I was in a bind and needed important original documents to be delivered all the way to LA from Orange County. The Runners were incredibly responsive and punctual. I was beyond happy with my whole experience. They went above and beyond and exceeded every expectation I had. Will definite be a reoccurring customer.

I have used several courier services in Orange County and this is by far the best. I've had…read morecommunication problems with other services in the past, but not with The Runners. The owner Omar's speedy communication made delivering my documents quick and easy. He was very punctual and looked very professional. Not to mention their prices are very reasonable! I would definitely recommend The Runners and will be using them again!

My boss asked me to deliver a gift to a client same day so I hopped onto yelp to look for local…read morecourier services. I reached out to a couple people and they were either booked for the day or did not respond to my request. I heard from Shypr within 20 mins of sending my request and received a quote right after. They we're realistic and let me know when they would be able to pick up my items and deliver them. It was within 2 hours which was perfect for me! They were professional and sent me photos of the delivery and where they left it per the clients request. Will definitely use them again!

These guys were great. I called them at 10 am…read more I had some extremely important legal documents to go from Burbank to Pasadena. They said it would be done within 3 hours. I said o.k. cool. They came and very professionally called, let me know that they were outside. I put my package to be delivered on the stoop and the messenger waited for me to go back into my home then took the package and delivered it. He then took a photo from outside the destination amd another as he handed it off to the business. All if this took about an hour and a half!! They were great!!! I highly recommend this company for your courier needs!!! I will definitely be using them in the future. Because 5 isn't enough.

They deliver the goods. Courteous and well organized. Not the cheapest but I prefer reliability.read more

I have been doing business with Murray at Rocket messenger for over a year. I contacted the office…read morefor a recent pick up and delivery service and dispatch pick up, he said Murray was not in today. He could not find my business information and he I went back forth. During our conversation he call me "bud' a couple of times and politely asked him not to call me bud because that is not my name. He was offended by my request and curse me out and told me go find another courier service and hung up the phone. I call back to ask to speak with a manager, he answered the phone again being very unprofessional and hung up again. When Murray comes back to the office. I will inform him that I will be terminating my service with Rocket Messenger service due to the non-professionalism of his employee. Murray is a very nice cooperative, respectful helpful human being. It' unfortunate I will have severe ties doing business with Murray and Rocket Messenger, due to a rude employee.

Stumbled upon this page randomly when i was desperate to get some ppw expedited to PHX for a family…read moremember. I literally gave the package at 9am on a monday to Eddy myself, and he got it to my delivery point in like 6 hours!! This guys the real deal ! Ty Ed! Will definitely use again when I have shipping needs!

Was referred to Eddy and Eric through a friend and wow that service was excellent. I needed some…read morehardware delivered to SC asap and they jumped right on it. Super professional on the phone, prompt for pick up, and delivery was smooth as well. My clients got their networking equipment on time and were very pleased. Will definitely use them again!