Recently moved to the area and found they're my local fedex shop. I only had to drop off a package…read morewith label already paid for. They were quick and efficient with two guys working the counter to get through the line that formed. I think I was in and out in like a minute. Parking is pretty easy in a shared lot which doesn't seem like it'll get too busy most of the time

Excellent service that went above and beyond. Jason and Kim were so friendly, helpful, and…read moreproactive. I want to keep coming here because of how they treat everyone in the building, whether they met you before or not.

I came here today since it was the only open one near the area I was in and honestly there was only…read more1 guy working and I admire his patience he had a line out the door! And he was yet very nice helping everybody out who had minor complications looking up the return QR codes ect. Great service . Small store still worth the wait

*****UPDATE***** Just received a message from ANOTHER one of…read moremy customers saying they never received their order and guess where the package was dropped off?? Yup!! Baldwin park UPS store and it says I dropped it off on March 1, 2026 and they created the label back on February 1, 2026‍ this store is soo ridiculous and full of thieves!! Biggest mistake trusting this location with my package they scanned my package in and it never left their store according to UPS! Of course the store blames UPS even though they never got it! I can't even replace the item for my client cuz it was specially made for them the store didn't even offer an apology! He just kept saying to file a claim and how UPS has special technology to track packages lol ya maybe that's true if the package had left your store in the first place never coming to this location again

This is my go-to spot for all my return drop off, shipping and notary needs! The owner is always…read morefriendly, professional, and helpful. Service is quick, efficient, easy and stress-free. I've had a great experience every time I come here. Reliable, convenient, and excellent customer service.

Yes, I recommend it, excellent customer service, Spanish and English, very professional.read more

I woke up this morning with dread. I had to carefully package a mini TV to a high maintenance…read morecustomer. Box City solved my problems with ease and wonderful service. This place is a packaging heaven. I highly recommend especially if you absolutely hate taking the time to package stuff. It's worth it. Please don't be that person that doesn't tip!!!

Dominic, is amazing he's help us out several times and is extremely helpful and professional…read more Great prices.

When I think of exceeding expectations, satisfaction and execution of a task, the UPS Store in…read moreMonrovia takes the top prize. Through constant communication via phone and email to exquisitely packing of a rare item, this store is the best. I utilize John Moran Auctions often and one aspect that is difficult is the coordination of logistics. I highly recommend you use this store if you ever been utilize John Moran Auctions. Finally, what amazing value this store offers as well as extremely cost efficient.

Oh My! I finally found a UPS store with the self-service Kiosk locally! It is so convenient to just…read morebe able to scan my return QR code, print my own labels directly from the machine, drop off and go! This location is huge, clean, and organized, with plenty of street parking right outside. Definitely a 5 star UPS location!

Exceptional Service and Outstanding Customer Care…read more This was my first time shipping a delicate and high-value item, and I could not have asked for a better experience. The owner, Sam, personally assisted me and made the entire process seamless, stress-free, and professional from start to finish. He took the time to answer all of my questions, explained the process clearly, and ensured my item was packed with the utmost care and precision. I left feeling completely confident that my shipment would arrive safely and on time. What truly sets this UPS Store apart is the level of service. I had no idea how easy and efficient the process could be! Simply bring your item in, and they handle everything with expertise and attention to detail. My wife brings in Amazon returns when we have defective items and she's consistently in and out in under five minutes. The efficiency is impressive!!! Overall, this location delivers exceptional customer service, professionalism, and reliability. You can genuinely tell they care about doing the job right. I highly recommend this UPS Store to anyone looking for trustworthy, high-quality service. Highly recommend!!!

It's not too late To ship it…read moreShip it good... Simple in and out Amazon return dropoff. 5/5 Service Great service at this location. They help you with all your shipping needs. Only have had to return Amazon items so they'll scan your barcode and print you a receipt. 4.5/5 Parking Parking is available jusy not right by the door unless you have a handicap placard is the AMC is in the same shopping center. So if you need to ship it and ship it good, visit this UPS store. Psalm 121:2, God bless

The workers here have a lot of class. Helpful amazing workers with great attitudes. Hope their…read morecorporate notices. 10/10. Service and friendly .

First time at this UPS store and very happy with the service! It was a one man show on a Saturday…read moreafternoon and the staff behind the counter ran everything so efficiently. He was friendly and very polite and was quick to process back to back returns. Wish they had a self service counter, though so we could skip the line, scan and go! Will keep coming back to this UPS store to drop off my Amazon returns.

Disha was very sweet and helped me with my live scan finger printing. It was quick and efficient…read moreand I didn't need to make an appointment!

My experience at this PostalAnnex was terrible. Jinesh was rude from the start and did not want to…read morehelp me lift or move my package onto the scale. I had a prepaid return package, but he still tried to charge me $10 just to send it out. That makes no sense for a prepaid return. He came across as unwilling to do the work and looking for extra ways to charge customers. I ended up going to another PostalAnnex in Glendora, where the person working there was kind, helpful, and surprised that the location at 1171 E Alosta Ave, Azusa, CA 91702 tried to charge me extra for a prepaid return. This kind of service makes PostalAnnex and FedEx look bad. I would not recommend this location. If I could give negative stars, I would.

This is my go to place. I have been going there to drop off mail and Vinted-related items. They are…read moreextremely professional and caring individuals. They have sports-related memorabilia and items fans can go wild over. They have Keychain, slippers, jerseys, etc. The quality is superb! Their service is unique and you get valued there!

If I could give 0 stars, I would. I'm appalled that this business even has positive reviews to…read morebegin with. The business owner who I assume is named Dwayne is rude, and puts absolutely zero effort into helping you -- I have a package that was delivered here as they are a service provider with the app named Vinted. Apparently the business owner of this parcel shop is completely unaware that they are a pick-up point location for Vinted packages, meaning anyone can choose to have their package dropped off here and pick it up similar to those Amazon Parcel pick up point locations. I came in expecting to simply pick up the package, but instead I was completely brushed off and was told repeatedly there was nothing for me there if I did not have a mailbox with them. The stubborn store owner thinks/assumes that they only have a contract for Vinted/SpeedX package drop offs, but they are also listed as a pick-up location which cannot seem to get into his incompetent brain. I showed the employee, again who I assume is the owner Dwayne, the email & QR code instructions to pick up the package and continues to tell me there is "nowhere" for him to scan the QR code. He made me feel like unless you're paying him money to essentially "rent" a mailbox through his small business there is nothing for you there. I explained to him that I was provided delivery drop-off photos by the shipping provider, SpeedX and showed him and he replied, "I don't care what photos they took there is nothing for you here if you do not have a mailbox through us". Please DO NOT come here. Stay far away instead save yourself the trouble and go to your regular post office. Absolutely TERRIBLE service I'll never be back.

This specific location was so great, that it made me deviate from my usual food reviews. They took…read morecare of everything I needed, and were so nice and kind throughout the process. Solid 5/5.

Super organized and clean! Service was great and they were extremely helpful and friendly and…read morewelcoming.