It's always a disappointment when a favorite restaurant starts slipping. Today, Cheddar's fell from one of our regular choices to one we will probably never patronize again. I'm sure the food would have been fine, as usual, but a customer can't order food without a wait staff. I can be patient and I am easy to keep happy, but I will not be disrespected. Entering Cheddar's at 11:30 AM Sunday, April 29, we encountered five people standing in their black servers' outfits. After a few minutes of chatting with each other, one greeted us and took us to a remote corner passing plenty of open sections that would have been much easier to get service. The black-clad group dissipated and completely disappeared except for three who meandered around chit chatting until they found another spot out of the way to continue the conversation. Other than the girl who seated us, no one even looked our way for the ten minutes we waited. That would have been fine had there been more than two or three other tables occupied in the restaurant. Not only did no one ask for drink orders, no one even greeted us and it had become painfully clear they were not going to. As we walked out of the restaurant, we passed three groups of employees, one of three girls comparing their nails and talking about the weekend, two boys who looked to be waiting to bus a table, and three or four girls standing at the greeter table inside the front door. I stopped by to point out that they needed to be aware of their customers and that we were leaving because of a lack of service. The girls just looked at me. No one tried to remedy the situation. No one apologized, said goodbye, or anything else. All just looked at me unconcerned and with no interest. For every dissatisfied customer who leaves a business, it takes seven satisfied customers to undo the damage that one person normally does. There isn't a thing on Cheddar's menu that is worth returning for. There is nothing unique and it certainly isn't inexpensive. Fort Wayne is a city of restaurants and we will be fine without returning to be treated in such as disrespectful, unconcerned manner. Wonder what chain will take the cite of the once stellar Cheddar's? I hope they have the sense not to hire any of the current crew. read more

HEAVEN IN YOUR MOUTH... where do you start... just so yummy!!! And the PEACH MANGO TEA.. is the best!!! Will always return

Husband and I love this place. We have been coming here for 5 years and it's still one of our favorites.. had to wait about a half hour to be seated but sure worth the wait... we had the spinach dip and we shared the steak and chicken strip meal... it was like heaven in your mouth the salads is amazing with the crescent and the steak and chicken had a great taste... and well the spinach dip is always great. We also love the peach mango tea... this place is a winner if your willing to wait... read more

Beautiful space, lots of totally unhealthy choices. But, everyone seems to love that. Portions are huge. Still, you're paying a fat price for fried fat food. Lack of stars because the service is always subpar. Plus, there always seems to be an undisclosed "upcharge" for something. Sneaky. If they could do an overhaul with their staff and revise their menu with contemporary choices this could be one of the best restaurants in town. read more

Would rate higher but this place has consistently poor service. Saallloooow! Do businesses not get it....READ your reviews and fix your service levels! read more

Highly recommended...clean environment, friendly service and great food!!! It was our first time here and we WILL be back! read more

Cheddar's Scratch Kitchen - Perfectly cooked salmon!! Delicious!!! - American Near Me - Fort Wayne, Indiana

Like the casual atmosphere but lunch service was super slow and as a party of six they squeezed us into a long booth which was uncomfortable.Chicken finger platter was nothing special. read more

I was unaware the Cheddars had made it to the made it to the Midwest. To me, the visit was no different than others at chain-family style restaurants. They had a lot of the menu; comfort, american, and Italian dishes. I had the spaghgna in meat sauce, which is spaghetti that is shaped as lasagna. It was good. Other people at my table had the catfish, ribs, and steak, which they enjoyed. I also enjoyed my Texas Sweet Tea but it had a lot of ice. On my second when I asked for less ice, the waiter told me that they would give me the same amount of drink and use the ice I already had....interesting. Decor is a modern wood cabin which made you feel warm and cozy. Waiter was nice, but slow on getting the food in. Heard the prices are great and that is true especially on the drinks. It was an ok visit, just not sure If I would select it again if I am in town. read more

This used to be a wonderful restaurant. This is the first time I've been there since it's now a scratch kitchen. They used to have big burgers that were wonderful, now on the menu it says they're cooked smashed and medium well. The BBQ ribs were just okay, they used to be great! The broccoli cheddar casserole was kinda bland, the steamed broccoli that was given to me by mistake tasted better. My steak was supposed to be medium, it was well done but tasted okay. Our service was ok, we didn't get any extra napkins even though three of us ordered ribs and no plate to put all the bones on. Sad to say will not be going back. read more

Always a fan of Cheddar's, I've gone on several occasions. And it's always been good. Love the big $3 dollar margaritas. And we've never had a problem with the food. read more

Showed up with a table of 30 - people no reservation and were seated in a largely private area together!!! The service was fantastic, the food was beyond our expectations, the lemon ade omg!!! Fantastic place to take your team or your date!! Huge shout out to the staff- you were amazing, attentive and unflappable! read more

Great service, very accommodating for our larger group. Everyone received their meal and it was delicious. The local craft beer was also a nice addition. read more

I went to a late lunch with my parents yesterday and was highly disappointed. We were seated and about 7 minutes later two women were seated in a table next to us. They recieved their margirtas and burgers before we were asked what we wanted to drink. There were only two other tables in this HOT area and two waitresses. When we were finally helped the attitude was very unwelcoming. The chicken in the sampler appetizer was still pink. Which really made me not want to eat my chicken entree when that finally came. Which was before the salads. She brought the salads after we were in to our cold, lumpy and crunchy reheated meals. I know it was a late lunch, about 1:45 on a Saturday, but did I really deserve the rice and broccoli that has been sitting on the counter since 10:30am? Honestly, it could have been left overs from someone's dinner plate last night. That was the feeling I got from the place. If you value your health, time, pallet or money, don't eat there. I will say the curds were good and the manager took care most of the bill (we still paid for the pink chicken app because we ate the nuked potato skins and curds). The manager said it was very out of character for them. I don't really believe it though and will not be back.. read more

Cheddar's Scratch Kitchen - Most of out rice was dried hunks scrapped off the edge of last night's rice pans. - American Near Me - Fort Wayne, Indiana

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Ok so it was Saturday about 1:45 pm. I talk my daughter into trying Cheddar's for a great afternoon lunch. I have had about 10 great lunches there over the last year so I am thinking Cool a good healthy -ish lunch. We get seated in a lower level way away for the normal seating area under the linear Fan. (I think it should spin faster) we get to what you can only call a Cave and where set at a little table in an area with no noticeable A/C. We set there 15 minutes for our waitress. She had be down to the table behind us 2 times prior. She takes our drink order and we order the Sampler. She leaves for a while . So it shows up the Sampler with drinks . The Chicken strips were Pink. ick. The Cheese balls were amazing as always . Well then the waitress checked again and said she would bring us refills do to the wait. The main course arrived and the Waitress said sorry the salads did not come out but she would bring them in a few. She left what can be called left overs but made from Freezer Scratch. Wow what a complete train wreck. The Manager came over after we requested he do and he takes 2 meals off but to be honest there is no way this was a one off deal. They are just struggling these days. And the A/c issue was a big deal. read more

Cheddar's Scratch Kitchen - Re-heated Badness - American Near Me - Fort Wayne, Indiana

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Hadn't been here in about 15 years, because it was such a mediocre place. So, kind of excited to try again, as the company has new good ownership (Darden Restaurants). They rebranded Cheddars by adding the "Scratch Kitchen" to the name. Sadly, it did not help with the quality of the food. The menu hyped up the ribs and the chicken tenders claiming they were hand-breaded. So, I opted for the combo entrée. Both meats were barely warm. The ribs were about average, and the chicken tenders were barely edible. Like I now want to go eat chicken tenders somewhere else to get the memory of those nasty things out of my head. The vegetables that came with the entrée were cooked perfectly, and seasoned great. So...if you're a vegetarian, this place is top notch. If not, I would recommend going to BJ's, Fridays, Granite City, Olive Garden, or any of the other real restaurants right there. I will end on a positive note: the décor is beautiful, the place seemed clean, and the service was fantastic. The food is just meh. read more

They lost a star because of price. Other than that the whole dining experience was great. Cooks everywhere have the hardest time making rare steak and fall off the bone ribs but not here. The ribs were as good as I can make-which are of such high quality I will not sell them. The rare steak was cool in the center-it's supposed to be-and seasoned to perfection. The broccoli/cheese bake is broccoli, cheese, rice and cracker crumbs. I want to have it again. After one appetizer two entrees a cup of coffee and a tip it was $47.00 read more

Terrible service. I placed a to go order,paid for it and picked it up. The food was dried out and not at all with the money. I sent an email to the restaurant and they refused to correct the issue because I didn't have the receipt. Not recommended at all! read more

I haven't tried anything i haven't liked here except the monte Cristo, it was terribly greasy. Sign up for the emails to get the free chips and queso..so good. Always had good food and service read more

the ribs are kinda dry and the sauce didn't have a kick and it didn't have a sweet taste . they didn't season the steak on the other side. the waitress we had was not very good and the food was not worth it at all definitely will not be coming back. read more

I made a yelp account just to write a review on this restaurant. On Monday, March 18th around 4/5 pm my boyfriend and I went to Cheddars since we haven't been there in awhile and we found out that night there was a reasoning behind it. The food was alright but the staff was super loud in the back kitchen. Yelling, messing around, and gossiping. Felt like I was back in high school again. So once we got our check, my boyfriend paid and once he got the receipt back he was looking through the booklet and I asked him what he was looking for. He didn't know what he was looking for at first but once we left he realized that he never got his card back..... He called the restaurant multiple times to see if they found a missing debit card and Josh, the manager that night stated that he trusts his waiters & waitresses that they wouldn't steal a card. He didn't even state he was going to try to find it or anything. Some manager he is. It's been a few days since and we still haven't received any call on the card being found or any update whatsoever. Luckily my boyfriend canceled that account ASAP and went to a new bank. Do NOT go to this Cheddars if you want your card to be stolen and want loud unprofessional staff. Simple as that. read more

The service was awful. The staff talked with one guest while we waited for her. The waitress was not very attentive. I decided to get in and out as fast as I could. The food was so-so. read more

Food is usually good, but tonight was a disappointment. Service was extra horrible. Waitress kept forgetting and told us to share silverware. Asked for no nuts on Cookie Monster and got nuts. Asked for coffee and asked "are you sure you want coffee" got zero drink refills. Someday I will learn and stop going back. read more

Service and food were mediocre. Not sure if I'll come back. I got the salmon with broccoli and only got about three steams of broccoli on my plate. read more

Only have ever gotten the chicken strips & country fried steak - both delicious. The onion rings favorite in the area. Co-dinners meals also very good & we all have left with to go containers. read more

Took my wife, mom, and a brother and sister in for a meal. Had never seen steak here and decided to try it. The 20 oz. bone in rib eye came out and was looking a little thin. Started to cut into it and its a little tough. The seasoning was weak and didn't have much flavor. Ate about 1/3 of the steak and that was all I could chew. Waitress offered to cook another or one without a bone. I opted for the 12 oz. rib eye. It was better but still nothing to write home about. Both steaks looked a little thin for the advertised weight. I am a steak guy so I am a decent judge of what size I should get for the weight and both of these were off a little, in my opinion. I think I might stick with the ribs or monte cristo and stay away from the steaks. read more

Great food, as usual and our waitress was incredibly friendly. I usually avoid chains, but Cheddar's is one of my favorite stops when I'm on the road for work. read more

Our waiter was new and trying, however, I will not be going back. Saturday afternoon (1:30) No kids menu. Hope your kids are good for the long wait. Took atleast 10 mins to get drinks another 20 for an appetizer (which was pretty good) another 20 mins for our food. I almost got up and left twice. The kids Mac and cheese was mushy, the monte cristo was the worst thing ever. It tasted like old fair food. Tortilla soup was good. All the waiters walk around like they aren't in a hurry at all. Overall I wasn't impressed and I won't be back read more

When we ordered drinks (frozen margaritas) at this restaurant it took forever,not to mention waitress didn't even offered water. When we finally got our drinks one of them was on the rocks not frozen, when I've asked the other waitress to please fix my drink she told me that this way is better in her opinion (I felt that it was a lot to ask and it's too much trouble) when my food finally arrive my stake was raw not well done. My two stars for this place got for the nice manager who was actually concern about all the messed up order and offer me some free salad while my stake was actually cooking. read more

Never will go back!! Floors are filthy with food ,receipts, and straws. Smelled like a dirty mop. Service not good appetizer and side salad came out with food. Waitress never cleared our plates and my husbands food was not very warm!! read more

My first time here so the jury is out until I get my meal but it looks impressive. OK got my meal. This was the Chicken fried Steak and boy was it good. We are talking made fresh breaded here with fresh white gravy and mashed potatoes. Complimented by Sweet baby carrots that melted in my mouth. My wife had The chicken strips. These strips were twice the size of any strips anywhere! Succulent and breaded fresh on the spot. You can tell fresh from frozen because the batter was crisp and crunchy fresh. I am definitely going back for more on the menu. The Sweet Tea was excellent! The service was great and courteous from the greeting to the departure. sincere and very informative wait staff and this was during a busy lunch on an early Saturday afternoon. Now i may have come in at the peak of an excellent wait staff on a summer afternoon. I will have to check this place out in the dead of winter and see how attitudes are affected. Looking at past Reviews i have to think Winter may have been a factor of opinion with cabin fever and all along with post Christmas stress? lol All said and done on this given day i could find no negative factors during my visit. Am i easy to please? All it takes is good quality food and service and this YELPER is happy! read more

We gave this place 3 chances and it struck out. Mediocre chain restaurant food. Horrible service.

I gave them a chance before I posted a negative review but never heard back from the manager. Unacceptable Not only did the waiter ask us if we needed change when we both gave him a $20 for a bill that was just over $10 each...he came back and did not give us change! Said well it was only .48 and .52 and he would have to got to the bar and make change if we wanted it. Make the change! When a server is so lazy he gives himself an extra $1.00 tip and thinks I am going to really tip him $10 on a $20 bill I am done. read more

We went for lunch. Service was great! Food was good. Waitress was super friendly. Multiple servers were checking in on us.

Hard to give a review since we never ate. Went in on Friday evening , no wait and got seated. We proceeded to wait 15 minutes as one waiter/waitress walked by. I flagged the hostess and told her we hadn't been helped yet. She said "Oh, give me a minute" 10 minutes later still no one , than a group of 4 was seated right next to us and a waitress started helping them . At this point we left. Stopped at front area with 3 people standing there and told them why we were leaving . They didn't seem too concerned read more

If you're a vegetarian DO NOT visit this place. Honestly, I usually avoid chain restaurants at all cost but a family dinner was the culprit. The staff had no suggestions although there were things on the menu that were veggie friendly. They seemed clueless and misguided. The managers suggestions were awful. Conclusion... they must not have a real chef. Maybe prepackaged frozen food only??? I've been to countless places were a proper chef was able to make something. I was with 20+ party. I chose not to eat and at the end of the day I am not a promoter. This place truly needs to step it's game up. read more

Decent food - better service this time around than I received the last time I was there. I was disappointed that they changed the menu and no longer have the chili burger. read more

Cheddar's has slipped. We were just there for a Sunday evening dinner and it was apparent as soon as we got to our table. The table still had bits of food on it which the host brushed off. Pulling out the chairs we found food particles on them as well. Picking up the drinks menu and found rice beneath it. The server came and informed us they were out of lemons so none could be offered for drinks (although we later saw many iced teas served with lemons). Food was ordered and they were also out of cole slaw and sweet potatoes. Salads came and croutons were stale. Entrees were delivered shortly thereafter, before we could barely begin the salads. Dishes were not cleared from the table. It took a very long time to receive our check and then the waiter disappeared for an inordinately long time with my credit card. Some of this would be understandable if they had been busy, but there were many open tables. Now I know why. read more

The only positive thing I can say about this place is the drinks are phenomenal. When we were seated at our table, there was no silverware. Okay no big deal. It takes them forever to get our food out (about an hour or so). We still had no silverware. They gave us plastic packs claiming their silverware was "all used and being cleaned." The food was bland. The atmosphere was too loud. All in all the only thing I enjoyed was my drink. Sad. read more

Service was below average; the server seemed to just want to make us fed and get us out. Atmosphere was typical for a "casual chain restaurant." We had the chicken fingers, onion rings, and steak. The steak was actually one of the best I've had: supberbly tender and well seasoned even though a litte overcooked. Onion rings were pretty good and my date remarked that the batter on the chicken fingers was unusually good. Overall I wouldn't return unless my only other choices were Applebees, Long John Silvers, or Outback. read more

This is literally the WORST restaurant I have ever been to! Do not waste your money or your time coming here. I have never been one to review a restaurant but Cheddars is absolutely awful- no matter the location. This time I was asking the hostesses (who were extremely rude) what their wait was and if we could leave a number instead of getting a pager because of the wait and also because their small lobby. I completely understand not being able to do that of course, it's restaurantI policy. But the host was very rude when replying. She was extremely demeaning and conceding and replied "where are you going? No way we can do that! What do you expect, special treatment?" I mean c'mon. I decided to wait but then our rolls were cold and when we were finally served after sitting without drinks for nearly 10 mins the server was very unnattentive. Never going back! read more