We TRIED to eat here on May 4 but decided to leave for an restaurant that would take our order. We were immediately seated when we arrived -- no wait at noon. Once seated we waited approximately 15 mins before I got up to see if there was anyone was working our table (we wanted to relocate because the AC was set to Arctic). I found two servers standing in an area off to the side. They were both staring into their phones. I asked them if there was a server assigned to our table. I was met with an attitude of "don't bother me," and then another server stepped out of the galley area with drinks--"That's your server," quipped the lisspie waiter as he turned his back. I went back to our table and the waitress who was suppose to wait on our table was already pissed at something and instead of rolling the dice with crappy attitude servers we left. However I think it's the people of Asheville -- pretty much rude, reminding me of Coloradans. Won't be going back there. read more

The potato soup is quite tasty. And the server had a big smile on his face, but he was more interested in being behind the bar on his phone than he was in actually waiting on the tables in his section. So while we seemed an inconvenience to his web surfing, at least he was happy about it! It's on par with Ruby Tuesday or TGIF. read more

Out for late lunch with friends, had the fried fish plate,BAD mistake! Coating on fish was hard,fish was mushy,I ate two small pieces,then no more..one of my friends ordered cheeseburger,med.rare,it was actually burnt!! She ate less than half of one piece...horrible food but the Hostess & our Server was terrific read more

food was excellent. courtesy croissants. walked in 40 minutes to close and service was still amazing. the environment inside is cool, unique, and contemporary. fish tank, weird spoon fans, etc. 9.5/10 would recommend. read more

Cheddar's Scratch Kitchen - Hot Honey Chicken Tender Platter (No. 8 Special) - Comfort Food Near Me - Asheville, North Carolina

Let me start by saying this place is definitely a quantity over quality restaurant. It's a chain and the menu has a variety of options and the portions are massive! All can be shareable. Most come with 2 sides. We started with the honey butter croissants which were delicious! Buttery and sweet. It was weird at first but surprising really good. The spinach dip was okay. Didn't really have flavor. The Wisconsin cheese bites were good. Pretty sure they were frozen and just fried or warmed up and served. The painkiller drink was good but so sugary and sweet. Will def need a painkiller the morning after if i drank the entire thing. Thankfully it was shared with a few family members. I decided to get the chicken tenders combo and again the portion was so big. I can't imagine anyone finishing everything. Nothing special about the chicken tenders. I wanted the hot honey sauce but they were out. The ranch was amazing! One of the best ranches I've had. Definitely was not hidden valley. The rest of my party had the same views. Big portions but quality of the food was bad. Also, the lack of vegetarian options was surprising. They didn't do any substitutes or modifications either. Wouldn't recommend and probably will not return. read more

See all

Fabulous!!!! Just wonderful meal and service! Would definatley recommend or eat here again!!! read more

Cheddar's Scratch Kitchen - Chicken tenders Brock cheese casserole and loaded baked omg - Comfort Food Near Me - Asheville, North Carolina

Wow, what happened to one of my favorite spots?? Waitress said the new management and staff are to blame. Salad comes after the dinner??? Since when? Too many other choices in restaurants to ever go back here again. read more

me, my husband, and three children eat at cheddars pretty regularly. But the past couple times I have ordered to go have been horrible. The food and the customer service I have received. I always spend 60+ dollars and tip very well. cheddar's used to be my go to place for all family functions, but due to the past couple times I am reconsidering. read more

The place itself was really cute and the service was good. Nothing really out of the extraordinary. The food was okay but the portion size was just so big, like way too big. Honestly you are better to just get an item to spilt. I got the chicken caesar salad? Was supposed to have lemon pepper seasoning and pasta but it lacked both. The chicken was nicely seasoned though but there was about one head of lettuce for the entire salad. Just a bit too much. It was good but truly have had better. read more

This place was pretty decent for a chain until it was bought out. Just went today for the first time since the acquisition and wow...it's tanked. The menu has been simplified to standard crap fried. Food is terrible. We sat at the bar since They only had two servers working and a 20 min wait in spite of having 80% of their tables open. The bartender was great- excellent service. read more

I'm glad to say since my last review the required improvements have been made. Cheddars is once again my favorite place to eat. Great work!

This is a very awesome place to eat food was nice and hot and very tasty our waitress Judy was a doll she is a very sweet lady and such a hardworker. She deserves her praise for being such a wonderful face of the restaurant. I really appreciate hospitality. I will definitely be coming back. read more

My wife and I enjoyed a really good meal at Cheddars. After having the glazed croissants, Kàthey chose the garlic cheese covered tilapia over rice and some grilled shrimp with broccoli and coleslaw while I opted for the bourbon glazed pork chops on a bed of rice with broccoli and baby carrots. My wife got a free dessert as a member of the eclub so she ordered the monster cookie, a giant chocolate chip cookie heated in a skillet and covered with chocolate syrup, ice cream, whipped cream and a cherry. What a great meal on a chilly night. Our server Stacey did a great job with it all. read more

See all

probably the worst meal I have ever ordered. Fish and chips. Fish was small and almost liquid. fries were limp and tasteless. I could go on but I think this says it all. have tried eating here twice and both times were terrible. my wife's meal was a 1 minus star as well. read more

Dinner was fantastic. The wait staff was great. The Bartender voice was loud and overwhelming. You could hear him all over the restaurant.

Had a great dinner at this Cheddar's, recently. The ribs were delicious. The full rack was too much for my husband. The Salmon was cooked, perfectly. Server was courteous & friendly, as was the hostess. read more

Our sever was excellent! He was fun and friendly, loved to joke around. He really made the experience a good one! The croissants the started ya off with her to die for! I wish I could have had 30 of them. We got the spinach and artichoke dip. It barely made it onto the table before I dove in head first. It was a really large portion too which I appreciated. I was last year 5+ years ago and was dreaming about the monte cristo. The monte cristo was exactly as I remember it but the highlight was really that broccoli cheese casserole as the side- dreamworthy. read more

Cheddar's Scratch Kitchen - Monte Cristo Sandwich - Comfort Food Near Me - Asheville, North Carolina

First time in Asheville NC, looking for a place to eat, came around the corner and "BOOM". I had the rib and fry combo!!! Ribs were super tender, and I enjoyed them. The wife wasn't to pleased, we would give it a grade of 3, the atmosphere was quite and pleasant... I would recommend to others... read more

Eh. That's how I feel about everything here. The service, the food, the whole experience. Just, eh. The hostess, when she greeted us was just going through the motions, rather than being warm and inviting. She sat us, and the waitress was smiling while taking our order, however, it was just kind of a get it done type of attitude the whole time. The food came out in a fairly timely manner. I ordered Sirloin Steak, and it was the restaurant mass produced steak cut, not bad but not greatly flavored. The BF had the Ribs, and it was the same thing. Really skimpy on meat, more bone, but cooked well. Veggies were standard fair, no seasoning to them. Everything just, EH. They do have a big bar, with specialty cocktails, but only carry one cider drink, lots of beer choices. For an ok restaurant with ok service, at an ok price, in an ok location. It was ok. read more

I was recently traveling around the Asheville North Carolina area and this restaurant was nearby. The waitress and waiters were both very polite . After giving them my order to my surprise I was given a plate with a croissant drizzled with icing. It was delicious. I ordered the Salmon which was also so delish I went back the next day for dinner. The next day again I received not 1 but 3 croissants. Now I was dining alone and decided not to eat but save the croissants. I met up with family the next day and we all enjoyed them the next day. Oh and my second meal was just as good as the first meal at Cheddars! read more

4/5 October 2017. We stopped at Cheddar's the night we arrived in Asheville because we were looking for something quick, near the hotel, and not somewhere we had around home. Cheddar's appeared to meet those requirements. It turned out to be a good choice. The service was very good. Our server was very attentive but never rushed us. The food was good, probably slightly better than you might expect from a chain. I had cheese curds and they stacked up favorably with ones I had in Wisconsin. The portions were generous and the prices were very fair. Overall all the value was quite good and I wouldn't hesitate to go back if I was in the area again. read more

Good service. Clean atmosphere. EXCELLENT BURGER!!!!! It was a late day stop for me. Turned out to be a wonderful decision read more

NO Spasagna (spaghetti and lasagna). I'm a college kid who just came back to town and decided I really wanted one of my favorite meals while visiting here with my family, well to my shock they haven't carried it for some time. I'm highly disappointed!! This was single handedly the best thing on the menu Two stars taken off for this /\ alone. In general we had a decent experience otherwise. we were quickly seated (which was surprising as we are a large family and it was 7 of us & we needed one of the long tables). We ordered our food, which came out in 15 minutes, and the kids were happy about their food. We enjoyed meals of several types and they were good. Personally I'm not a fan of the chicken Alfredo. It lacked flavor and spices, the sauce was bland, the broccoli was HUGE heads and there was actual entire baby carrots in it (????? Carrots!) My uncle enjoyed his Philly sub which was packed with the meat & toppings. The kids got a huge slice of the chocolate cake and they LOVED IT! It was very rich and was a nice way to leave the night. The service was decent, we ran out of drinks before we were brought refills but she was very nice & quickly brought A1 sauce and other small things we asked for once we got the food. Overall a okay experience. Will not return until they bring back the Spasagna. read more

See all

Just Close, staff that you have are Zombies, one hour for a table, two bus girls, two hosts, one manager, OMG its damn hysterical. 20 minutes not even water. Run quick there has got to be a McDonalds near by. Hosts are falling asleep, I may wake them on the way out. Debbie the waitress is the only reason you got a star, and her tip was awesome. read more

My family & I used to visit cheddars every weekend. But over the last several months cheddars has definitely went down hill. The food is not that any good as it used to be!! But yesterday my family & I went back in to give it another shot & I was surprised & happy to say that my food once again was delicious!! My husband got the steak medium well cooked & it was too delicious & cooked perfectly! The service we received from our waiter Was great!! He took our order promptly & then continued to check on us throughout our time spent at the restaurant!! Good come back Cheddars!! read more

See all

Our waiter was nice & attentive. He checked on us often & even when he got busy at the end if our meal he brought us our boxes with a bag to put them in without us having to ask for the bag. The food was perfectly cooked the guys both had Steaks & I had grilled Chicken breast. I tasted everything & everything was very well cooked as well as perfectly seasoned. I enjoyed my dish a lot Grilled Chicken breast was so juicy & Shrimp with a Pineapple Sala yummo! The Broccoli Cheese Casserole was delicious. The Mac n cheese was fine as well as the green beans & carrots. My son loved the Chicken Strips, deep fried Cheese Curds & Nachos we had as a sampler. The Hickory smoked Ribs are outstanding. The Steaks were perfectly cooked & well seasoned. Overall we really enjoyed our meal, the beautiful decor & good service we received. We will eat here again soon. read more

See all

We gave this chain restaurant 3 tries; 2 in Lutz, Florida and once in Asheville, NC. The 1st time we dined in the Lutz location we had a very enjoyably Lunch. Our Waitress was pleasant and attentive. We ordered the tower of onion rings, which were tasty. Perfect for a group of 4. Since it was lunch, we ordered the Chicken Caesar Salad. It pleasantly had shaved parmesan cheese, penne pasta and a warm croissant. Yum! Great experience so, when we arrived in Ashville, NC and were looking for a restaurant for Dinner, we choose Cheddar's. UGH! What a mistake. We sat in the bar area which has tables and booths. We thought we would get quicker service, unfortunately, it was not only bad, it was HORRIBLE. Our waitress (Sherry C.) was having a really bad night and kinda forgot to put in our order. Not only did she forget ours, she forgot several other tables. We all complained to the Manager, who basically didn't care. She offered no apology and comped us on a glass of wine for the delay. When the food arrived, it's not "scratch", me thinks it's frozen to microwave. The "garden salad" was on my Shrimp Dinner plate. It was wilted and basically just lettuce :( I called over the Manager again, and she said Yep, that's about what it should look like. Oh, P.S. Sherry C. wanted a tip from us and basically said she didn't like working for free! Really, we don't like waiting over 1 hour for a simple dinner. Ok, so we are back in Lutz, Fl and hungry for lunch. We decide to go back to Cheddar's sat in the bar area for the 3rd time at a table. Our drinks and meals are ordered, we think we are good to go. Hold on, 30 minutes go by and we are out of conversation and have gone to the bathroom once, which is usually reserved for the end of a meal not during. I look around for our Waitress and discover, it's been so long since we've seen her, I don't know what she looks like. The table behind us hears my comment and points out that she is the Bartender and has totally forgotten about them and us. They are so mad, that they take their Lunch Home. We discuss with the Manager who apologizes and agrees to comp our meal. Never heard nor saw our Waitress again. So, we will not be returning to Cheddar's: disappointing service and poor quality of food. Hope the CEO of Cheddar's reads this and makes some needed changes. It didn't only happen to us but, other Diners ;( read more

Cheddar's Scratch Kitchen - Took 1 hour to get this flavorless meal :( - Comfort Food Near Me - Asheville, North Carolina

Went at noon with my parents for lunch. They were a little busy but nothing crazy. We didn't wait at all as people were being seated immediately which was perfect for our schedule. Our server was super nice however I can't remember her name unfortunately. We sat in the back corner by the outside door in the bar you could tell she was a little busy but she did her best. We all got burgers and they came relatively quick and were pretty good and cooked how we asked. The loaded mashed potatoes are nothing to boast about, kinda wish I got the fries. My dad did however and let me tell you we all loved them. Definitely recommend the burgers and fries for sure. I was looking at the little computer thing and I think our waitress thought we payed on that because she just came and asked if we wanted boxes and never brought a check. She came to collect dishes when I finally gave her the cash. It wasn't a long wait and I can't complete fault her especially being a little busy. Just thought I'd throw it in there. Overall a great dining experience! read more

Despite a long wait (obviously due to a shortage of staff during our unnecessarily prolonged pandemic) at a Friday lunchtime, the entire experience was above average. The below average volume of canned music, the below average salt content of the food, the thoroughly cooked (as opposed the apparently fashionable but tough and almost raw) green beans, the variety of dishes and sides, and the above average gracious waiter all made a peaceful pleasant afternoon. read more

We didn't realize this was a chain until after we looked into Cheddar's. So this was our first experience. We ordered take out and ordered about 5 entrees, a couple of salads, and some starters. The food was decent - nothing was overly wowing but nothing was too terrible. Except, we were missing the gravy to our country fried steak, our loaded potato was literally just a potato in foil, salads were wilted, seasoned rice was just white rice. Not sure why there were so many issues, as the host mentioned they were not busy at all. We called in about the issue, and was literally put on hold for 20+ minutes as a supervisor was called. The supervisor eventually assisted and helped refund a bit of the order. However, having to wait for 20+ minutes when the restaurant was aware of the issues we were having was not good customer service recovery. A manager should come on the line immediately. Again, was not the restaurant was not busy so was Cheddar's just waiting for us to give up and hang up? read more

The food is really good here. Many different varieties. The salmon was very well prepared and the kids chicken strips were huge. The service personnel were very helpful and friendly. Good food quick service. read more

For a big box/chain restaurant Cheddars offers a variety of menu options different than most other similar restaurants. Their prices are by far much cheaper with better quality items than competitors. Service wasn't bad but wasn't good, it was simply adequate. They offer a decent variety of specialty cocktails though the moonshine Bloody Mary is terrible and I enjoy moonshine cocktails and adore bloody Mary's so I was disappointed. Their one time complimentary croissants have now moved to the appetizer menu and though they are only 2.99$ bread service seems like it should be a given with their comfort food menu and atmosphere. read more

Stacy our server was the best. Food was good and delivered quickly. The wait was a little longer than told bit due to staffing issues was understandable. read more

We are from Maryland and don't have a lot of cheddars around us. I think the closest is in York, PA. Wasn't a long wait to get a seat about 20 min. Friendly server. My wife got the Lemon Pepper Chicken (which we had not tried at the York location) and it was amazing. I got the Country Chicken and it was cooked just right. If you've never had the potatoes they are delicious. For being out of towners we had a good experience read more

Service was great. Our waitress was attentive and super friendly. Food, not much to write home about. I have the country fried steak and it was soooo bland. Bland enough that I needed to load all the potatoes onto it for flavor. We also got the salsa and queso. Salsa tasted like something out of a jar but the queso was good. I pretty much filled up on that to avoid eating the rest of that country fried steak! Chicken pot pie was ok. Again, not a lot of flavor in the food dishes. Presentation A+ though! Flavor C-. If you're starving, you'll find something to eat. But if you have time, find somewhere with a little more flavor! read more

Quality and service took a hit here. Was sifted and had ordered fir a good 10-15 minutes before croissants were brought out. Baked potato was not hot or cooked enough, butter and cheese didn't even melt. One burger ordered medium well was blackened on the outside and over done and chewy. The lettuce was not fresh. And fries that were brought out were limp and barley warm. Will never go back again. read more

I have ordered take out from Cheddars twice in the last month. I find the service and the food to be very good. I must say, I ate here about 4 years ago, and found the food and service to be so-so. But I think the restaurant has made improvements over the years to keep up with all the restaurants in Asheville. The food is very good, and if you order take out, they package everything in a separate container. So, if you order the chips and queso with beef; they will place the queso/beef, and salsa in separate containers, so the chips stay fresh and crispy. read more

What a disappointment. Waited 45 minutes which we didn't mind. Ordered the full rack of ribs with fries and coleslaw. Only received half of our order and Sara the waitress would not bring rest of order. She assumed we did not want the sides. The manager Taylor was not willing to assist in resolving our issue. I could NOT believe the poor service. Do yourself a favor and visit a nearby restaurant, there are so many good ones in that neighborhood. Say no to Cheddars. read more

I am a waitress myself and absolutely HATE to leave a review, but I wanted to leave this for other people who are not able to eat out all the time, and don't want to waste the money on a bad experience. Upon being seated we ordered food immediately. We sat on the left hand section, and sat at about 1:00 pm on 08/26/2023. Once the food came out our waitress in the span of about fifteen minutes, checked on us 6 times. She dropped the check off after sitting us both down full plates of food, and only about three minutes after that brought us boxes for our fully uneaten meals. I caved and decided to pay, hoping she would leave us to eat, and she continued to come over and ask us what we needed or if we needed drinks to go, while still having two full plates of food. I even tipped 25%, maybe thinking that it was just an off day, and that she wouldn't have to worry about us once she got our tip. I would not have left that much had I known that she would continue to push us out of the restaurant. Frustrated and uncomfortable we left, needing 4 boxes to fit our full meals, and opted to eat in the car. I have never written a review about a server experience, but this was the worst I have ever had. read more

OMG this was one of the BEST Cheddar experiences.... stopped for a early dinner the waitress was friendly, bathrooms was clean and the food was seasoned to perfection. I order the veggie plate with a Caesar salad they forgot my cheese but I didn't worry. Green bean was bursting with flavor, garlic butter broccoli, baby carrots were sweet and let's not forget the mashed potatoes was also very tasty. I was impressed my sister ordered the key west chicken and shrimp (hold the shrimp) broccoli casserole and broccoli. Driver 1 ordered the crispy chicken salad and the ribs and shrimp with potatoes and broccoli casserole. And driver 2 ordered the key west chicken and shrimp with baby carrots and broccoli casserole. Everything was fantastic!!! read more