The food is consistently delicious! We've experienced great service, every time we've dined. I appreciate that the staff is dressed in clean & neat uniforms. The restaurant is cozy & clean! I'll return again & again! read more

We finally checked out Charleston's after church, and let's just say... they set the bar high for a first visit! The place was busy (pro tip: make a reservation) but the vibe was perfect.. dim lighting, cozy atmosphere, and great people watching from our corner booth. Honestly, half the fun was watching plates go by and trying to guess what everyone ordered. lol Jess was our waitress and she was amazing from the moment we sat down! Friendly, attentive, and just the right amount of checking in. I kicked things off with a lemon drop (10/10 choice), and we ordered the dynamite shrimp appetizer, which lived up to its name. Delicious with a little kick. Then came the big decision: shrimp scampi or chicken parm. The mashed potatoes tipped the scales because the craving was real. Chicken parm was crispy, flavorful, and absolutely hit the spot. And yes, the mashed potatoes delivered. No regrets. But I WILL be back for that shrimp scampi because now I need to know! Also... the portions? Generous. Prepare for leftovers or prepare to loosen your pants a notch. We were told we HAD to try the honey butter croissants, and wow... the hype is real. Light, buttery, melt in your mouth goodness. We showed serious self control by ordering just one. During lunch we also met Maddie, another server, and ended up chatting about food and her menu favorites like we'd known her forever. Love when a place feels welcoming like that! For dessert we were hoping for the brownie (RIP to that menu item apparently), so we went with the warm chocolate chip cookie and vanilla ice cream, which was still a win. Then the manager, Rachel, stopped by to introduce herself and after hearing it was our first time, surprised us with cheesecake on the house. Safe to say they know how to make a first impression! Between the food, the service, and the cozy vibe, this place made us feel like regulars already. Charleston's, we'll definitely be back! read more

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I went for a friends birthday party on a Sunday and had the chicken piccata. My husband ordered the fried catfish, one daughter ordered creamy spinach artichoke dip, and other daughter ordered chicken fingers and okra. We also had the shrimp cargot appetizer. I went to bed; tossed and turned, experiencing extreme stomach pains, I ended up with food poisoning and missed work the next day. I emailed the restaurant and never received a response. I do not recommend this restaurant. The chicken must have been undercooked but I couldn't tell because it was a pasta dish with lemon seasoning. The daughter that ordered chicken tenders thought they smelled like dish soap. Our waiter was fantastic. read more

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Food and Drink: I had Charleston's today for an early dinner! It was my first time so I went all out and I am so glad I did! For an appetizer, we had the dynamite shrimp. They were flavorfully sauced and yet still crispy! A light level of spicy just enough to still enjoy the flavor. For drinks I had the Cranberry Spiced Mule and then an Amaretto Sour. I love a fruit-based cocktail and both of these drinks were perfectly made and still strong yet neither the flavor nor the liquor were overpowering the other, I would definitely get these again. For dinner, I was left FULL, HAPPY, and SLEEPY. The grand trifecta in my opinion. I had the ribs, loaded mashed potatoes, and the glazed carrots. Another thing I loved about this place is that they let you swap around your sides on most of the entrees. After getting a few recommendations from staff, this was the best combination hands down. The ribs were tender, seasoned well and not too much sauce. The potatoes were spectacular. And the carrots were a surprise hit for me. All in all, I praise Charleston's for their portions. The food and drinks were great and I had enough leftover to take home. I'm a happy first timer! Customer Service: Jess was our waitress and she was beyond awesome! Personable, patient, knowledgeable of the menu and customer favorites. She was very attentive to the table and to her other customers. There wasn't a moment where I didn't see her conversing with tables, checking on them, or bringing them whatever they needed. Maddie was also awesome to speak with. When getting recommendations, she was honest and detailed about her own favorites. Near the end of dinner, she also came over to speak to us about food in general. She was a joy and very cool and polite! Rachel is the manager and I sensed that she sets a pretty good tone with all of the staff. She also checked on us near the end of dinner and as we were first timers, we got dessert on the house! Specifically the cheesecake! Throughout dinner, I noticed her helping with getting food out which lets me know she's down to work with her staff and ensure all patrons have a wonderful meal and experience. Ambiance: This place was pretty busy! It was after church and my assumption is that it's popular in Sundays, but it is a VIBE. It was dim lit, casual but also intimate. It strongly reminded me of a place back in my hometown of Memphis called "Houston's". The atmosphere is a vibe for family dinners, group dinner parties, or even a nice date. From the hostess to the waitresses, the customer service is excellent and you will feel welcomed no matter the occasion. I highly recommend as part of any type of celebratory dinner or weekend plans. read more

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Super friendly staff! We were in celebrating my son getting into a great college program. The staff were more than happy to celebrate with us. The restaurant is crowded by design and a little dark without being elegant, so that knocks a star. But the food was excellent at the price point and, again, staff were great. read more

Charleston's - American Near Me - Carmel, Indiana

I love the warm inviting atmosphere here. Our server (along with the hostess) was absolutely the sweetest person and the food was delicious. This is a great place to spend an evening on a cold winter night. read more

Charleston's - WALTS CHAMPAGNE CHICKEN SALAD - American Near Me - Carmel, Indiana

The food was amazing. My husband said it's the best steak he's ever had in a restaurant! The service was also impeccable!

Wow! Why have I not been aware of how great CHARLESTON'S is? After a recent morning event in Westfield, my sister invited my wife and I to join her and her husband for lunch at Charleston's. She highly recommended them and we learned why. First, the service from "everyone" was unbelievably top notch. Not just friendly, knowledgeable and efficient, but so very attentive. Our server, Raven was superb from all aspects throughout our meal. Water and iced tea glasses constantly filled, empty dished immediately removed and regularly checking how our experience was going. I stopped her to comment how things were moving like a well oiled machine. Raven explained it is the attention that is given to train servers to be "great". It is a team effort. Any server passing a table may pick up a piece a paper from a table, top off a glass or grab an empty dish. The higher level of service is so very evident. And of course the food must be good to match that service; and it was. My wife's cheeseburger was the best she said she has ever had. My chicken fried chicken with mashed potatoes and glazed carrots were just like a plate from Grandma. Amazing food, superior service and great company in a comfy environment makes for one great Sunday afternoon lunch. Thank you Charleston's Carmel. read more

Charleston's - Chicken fried chicken with mashed potatoes and gravy and excellent glazed carrots. - American Near Me - Carmel, Indiana

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Great food and ambiance. We did have to join a waitlist but it was very timely and staff was friendly. Our server was fast, nice and refilled out drinks without us asking. Food came out quick and extra points for being able to pay at the table using a QR code. I will be back for the honey butter croissants, and to try new menu items! read more

It was a cold Tuesday and the last board meeting of the year for our non-profit, Food Rescue. I was greeted with warm smiles by the hostesses: Mitchell, Lola, Callie, and Norah. I was quickly seated at a table with space enough for our entire team. The lighting and the decor was elegant yet comfortable. We were wrapping up our greetings and catching up on our holiday adventures when we were greeted by our server, Gabrielle. She made us feel welcome immediately and gathered our drink orders. Minutes later, we all had drinks and Gabrielle took our dinner orders. As conversation continued and we concluded our business, the food started to arrive. We were served plates filled with delicious menu selections. The portions were generous and the plating presentation was beautiful. We dug into our meals and conversation quieted as we began to eat. The food at Charleston's was phenomenal. We were all talking about how delicious the food is here. It's so reliable that none of us could remember a bad meal, and all of us had been eating here regularly for at least 10 years. The excellent service continued from Gabrielle, and our drinks were never empty. She checked in with us regularly but was never intrusive. As we concluded the meal and paid the check, I asked to speak to the manager on duty. I let Gabrielle know it wasn't for anything negative, but in fact, just the opposite. I wanted to let the manager know what a great job she had done and what a great experience we had from the time we arrived till the meal concluded. As the manager on duty, Rachael, introduced herself, I shared the great experience we had, from the quality and presentation of the food to the excellent service Gabrielle and the Charleston's team had provided. She thanked us for coming in, and we asked her why the food was always so good. She smiled and let us know that everything is made from scratch. She said the menu was made to exacting standards with fresh ingredients to ensure the food was consistently good every single time. She also let us know that the team at Charleston's, from the front of the house to the back, had been there for many years. There is very little turnover, and working at Charleston's is fun. Their team focuses on great customer service, starting with the way they treat each other. That intention and care is then shared with the guests who come to eat. She said the leadership team, Adam and all the executive team at Charleston's cares very much about their team and their clients. In fact, one of the area managers walks the building every day to inspect the grounds, and as he does that, he prays for his team and every customer they see that day. I came away even more impressed with Charleston's. If you want great service, exceptional food, and a team that genuinely cares about their customers, you won't go wrong with Charleston's. If you want a great server, ask for Gabrielle, she's awesome! read more

We have been going to Charleston's in Carmel for years. The food and drinks are delicious and consistent, the servers are personable and attentive, and the dining area and seating is cozy and comfortable. I haven't had a bad meal or dining experience here. read more

Great restaurant with a relaxing vibe. Food is always consistent, great fried okra! Friendly and fast service with great food! read more

Charleston's - American Near Me - Carmel, Indiana

Exceptional service as always! Cozy ambiance with some jazzy vibes. Traditional appetizers continue to impress along with the wonderful salads and hot croissants. All items ordered were simply lovely, no complaints whatsoever. Becoming a regular favorite! read more

Charleston's - American Near Me - Carmel, Indiana

My Mom and I went to Charlestons for my mom's birthday lunch. This was our first time there. Our waitress was really nice and very attentive. Quaint atmosphere and the prices were reasonable. My mom ordered the ribs and I had the salad. The ribs were really tender and good (that's what they're known for) but it definitely needed a little more seasoning. Still good. My chicken salad was delicious as well. My croissant was ok. I was expecting warms and buttery but it was a little cold and burnt. Overall the experience was good and I'm sure if we're in the area we would come back. We also had the dynamite shrimp but I forgot to take a picture. We enjoyed the salad bed underneath paired with the spicy shrimp. It reminded me of the Bang Bang shrimp at Bonefish Grill. read more

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We happened to be on the north side of Indy around lunchtime and our brother in law suggested Charleston's as a good option. We'd never been before and were anxious to give it a try. Their parking lot had plenty of available spots and there was no wait to get seated even on a Sunday at lunchtime. The restaurant is large and nicely decorated with lots of booths and a beautiful bar on the right when you first enter. The first noticeable thing was how friendly and welcoming the staff was. I'm glad to say that fine service followed through at the table. Our server Ravin was helpful and so friendly and attentive. Our drinks were always kept full and the table was bussed often. The menu looked pretty tasty and had lots of comfort foods available. My husband had the chicken fried chicken with mashed potatoes and glazed carrots. He said everything was delicious. I was hungry for a burger and fries. My cheeseburger was huge and I must say it's the best one I've had in years. It was cooked perfectly with a generous layer of melted cheese on top. The bun was shiny and grilled so tasty. Toppings were freshly cut and served on the side which made it easy to keep separated for leftovers carryout. The fries were skinny and crispy-perfect. This will be our new go-to when in the area. read more

Charleston's - Cheeseburger and French fries - American Near Me - Carmel, Indiana

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We had a FABULOUS experience. The staff were very kind and friendly and the food was absolutely amazing. We were also very happy with the portion sizes! The mood could either be dressy or casual with low lighting. We even went later in the evening / closer to closing and the food was still wonderful!! The staff were very knowledgeable, helpful, and attentive. We will definitely be going back!!! read more

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We had a great dining experience at Charleston's! We were in the neighborhood & decided to stop in without a reservation. Everyone was so welcoming as soon as we walked through the doors. We were dressed a little on the casual side but we did not feel judged. Dining room & bar areas were inviting & clean. Overall, the food was really good! Large portions! Flavorful & well presented. Our glasses were never empty. Refills kept flowing... ....and CJ was awesome! So friendly & provided us with excellent customer service. read more

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Always fresh food and best cocktails. Best bartenders in town. Management always aim to please.

Food was phenomenal. Best pork chop. I have had in years. The red Atlantic snapper black end was also amazing. Ended with a fresh bird cup of coffee and carrot cake. read more

Charleston's - Warm carrot cake. - American Near Me - Carmel, Indiana

Great service and delicious food. Plenty of parking space. I would come back here again for a date. read more

Charleston's - SMOKED SALMON CAESAR SALAD - American Near Me - Carmel, Indiana

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Ribs fell off the bone. Literally ate them with a fork. Bourbon Mushrooms were amazing. Service was impeccable. Every time I needed something, someone was already walking toward me. Felt really well taken care of. Light and comfortable atmosphere. Nice, but not bougie. Great dining experience! read more

Charleston's is a frequent visit for us as their food is consistently excellent and they hold an old-fashioned steakhouse ambiance that I cherish. However, the last several visits have unfortunately missed the mark in service. I had the Chicken Piccata which is traditionally prepared with just the right amount of tanginess. The chicken breast was incredible with a velvety texture and a balanced seasoning. My husband opted into the pizza, which appeared to have a pre-prepared crust, but made up for that with a pungent sausage topping and tomato sauce that was delicious - yes I sampled it :) The downside: my meal was served at least 10 minutes before my husband. As his pizza crust was not homemade not sure of the issue. Next, a food runner tried to deliver the wrong entree. Our server was competent but stressed and hurried. As seen by my picture, my meal was plated in a hurry with little focus on presentation. Not a biggie... We ended with the peach cobbler. Wonderful topping with a bit of crunch, but would have been elevated if they didn't use what appeared to be canned peach cubes as the base. At their price point, you'd expect to get consistently excellent service, but we will still probably be back due to the quality of the food. read more

Charleston's - Chicken Piccata - American Near Me - Carmel, Indiana

I've been dining at this Charlestons for over 20 yrs. I can honestly say that I have NEVER had a bad experience with my food or service. I commend you ALL for your commitment to providing great quality food and good service to your customers. Charlestons's is my favorite place to dine! I do miss the mints though! Kokomo resident read more

Charleston's - The menu! - American Near Me - Carmel, Indiana

Charleston offers an array of american food like burgers, chicken fried chicken, cat fish and meatloaf. We went here for lunch and the portion sizes were very big. I enjoyed chicken fried chicken, mashed potatoes and yummy glazed carrots. Our little one had a burger, fries,milk and a cookie with a scoop of ice cream on top. The others in our party also enjoyed their meals the catfish platter and wagyu. I would recommend Charleston as a date night or a family meal. The service, food was excellent. read more

Charleston's - Chicken, fried chicken, mashed potatoes and glazed carrots - American Near Me - Carmel, Indiana

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The place is great. The service is fast. The food was good. I really disliked the drinks. They were strong and tasteless.

This is one of the more underrated restaurants in Hamilton County. The service is always excellent and the food is outstanding. For lunch, my wife loves the chicken club salad with honey mustard and I prefer the grilled chicken and avocado club sandwich. The croissants are worth a purchase. If you're looking for dinner, I highly recommend the ribs. read more

Obsessed with this place. I love the atmosphere. Service is great. Works well for food with friends, date night, or a business meeting. My favorite dishes are the shrimp cargo & anything prime rib. The French dip is just as delicious as the traditional prime rib and the croissants are out of this world. read more

Food was great. Service and ambience were perfect. We'll be back. There with friends. read more

Very kind staff. Food is consistently good. Comfortable atmosphere and seating. We go at least once a month.

Good food nice atmosphere and attentive staff. We like to call in early seating so we don't have to wait too long. The atmosphere is cozy by not formal. Even with the high ceilings they have managed with their furnishings to keep the noise done. We can actually hear each other! Just a warm and inviting upscale pub. read more

Excellent food and service. Reasonable prices for all you get. Would recommend for 2-4 people, more than that it gets hard to hear.

I love this restaurant - I actually got engaged here 7 years ago. The food is always amazing. The cheeseburgers are my favorite. read more

Charleston's - Engagement photo - American Near Me - Carmel, Indiana

Every visit has been perfect! The food and service are both excellent! Nice atmosphere as well! The place you go to when everything has to be just right! read more

The Am host Jordin I believe she said her name was, Was just a sweetheart. She was so kind and understanding on the phone and helped my wife get to are table. Didn't make her feel rushed or anything like some other host. The food here is amazing. Especially the prime rib which I wish was on the menu more! I recommend this place to all my grandkids and children. I will be returning as soon as I can. read more

Had dinner here on aThursday evening. The place was busy. The service and food were great. I had the Chicken Picatta with a house salad with Champagne Vinaigrette as my side. The salad was fantastic. The dressing was light and fresh. It came with a perfectly baked lightly toasted croissant that had a light sweetness to it. The chicken was a thin cut lighter (perfect!) portion on angelhair pasta. It was delicious! read more

Charleston's - Chicken Piccata - American Near Me - Carmel, Indiana

Giving a negative review due to hostess problem. Waiter did a great job and food was excellent. Hostess made us feel very unwelcome which is unusual for this restaurant. read more

One of the best things, besides the terrific service and tasty, well prepared meals is the fact some of the offerings are big enough to share. My wife and I especially enjoy sharing the ribs and tenders platter. This menu item comes with two sides. The restaurant offers comfortable seating. If you haven't tried Charleston's yet, you must put it on your to do list. read more

Great ambiance. Excellent food flavors and generous portions. Excellent and attentive servers that care about the experience of the diners. Wonderful and will come back again. read more

Love the service at Charleston the wait staff is always above and beyond. Sometime is does take a little time to be seated even with call ahead seating , but worth the wait! The food is always great and dessert definitely delicious! read more

This has been our go to place for years. Every other time we have had great food and ok to good service. Last night, food was meh, service was slow and honestly just not even average on attentiviness. The blackened fish was not good, salads came out after the meal and were watery. Main dish salad was ok but came a very long time after other meals arrived. Took forever to get drinks and then forever to even put orders in. A waitress dropped an entire birthday cake as she was hurrying behind our table onto floor. Blamed a chair that had been placed there and had been there for well over an hour before this happened as the culprit but seriously she had walked by the chair countless times prior to this. She was just not being careful as the cake slid off the plate due to the foam/paper it was on slides around. It was very busy for a Thursday night and seemed to have plenty of staff. Front of house needs efficiency and customer service training and BOH was off on timing. Closer to 2 stars than 3 but hate to give 2 when in the past they usually deliver. read more