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Chanel Boutique

3.6 (68 reviews)
Ultra High-EndWomen's Clothing, Accessories
Closed 11:00 am - 7:00 pm
Updated 2 months ago

Chanel Boutique Photos

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Reviews With Photos

Lucky day! I was able to get a rare find. Black caviar wallet on chain.
Cynthia J.

Still my top pick for my Chanel fix. Surprisingly this year during the pandemic when compared to the Fashion Capital of the world "AKA" New York this location received more items for Chanel Spring/Summer. I was able to find items that my friends couldn't locate in NY, LA, Vegas or Miami. As you can see in the attached pictures, I went crazy this year with shopping items. All of the SA's here are great. I've been shopping at this location for 7 years. With the pandemic, you cannot just walk in and must wait outside in a queue. *I would highly suggest scheduling an appointment with an SA, so you don't have to wait.

3/21/21. This line is to long to be waiting in for me, but I admire their dedication to the brand.
John F.

3/21/21 Channel is a brand I had heard of, but never really gave it much thought. Today however, I am seeing first hand how popular this brand is. A long line of excited customers are waiting for their turn to enter Channel's humble abode. I do not have the desire to wait in this long line, but I appreciate those who do. There is obviously some major sale going on that people wish to get their hands on. I will check back later to find out what all the hubbub is about.

Took this baby home
Shawn H.

I've been a Chanel customer for over 20 years and was a frequent flyer at the Short Hills mall in NJ. Now that I've moved to the DMV area, I gave my usual stores a run to see what they had to offer. Well, there wasnt much. The sales associates are a lot snootier here, but that doesn't bother me. I ended up purchasing a yellow boy bag on my first run. I went back to see some new bags and I must say, this store has the most disappointing amount of inventory. Since this boutique is still the closest to me, I'll be going back, but reluctantly so. The staff need to be better trained at, at a minimum, greeting.

Cyndy K.

Cyndy's Bottom Line: The smallest boutique and atrocious lack of customer service. I always check out the Chanel boutique when I'm in town to see the lastest collection. The Chanel boutique in the Tysons galleria leaves a lot to be desired. *The inventory is limited. *Horrifying customer service at this location. *Atmosphere is not welcoming. *Sales associates are not trained well or they don't like their job. Aloha!

Chanel wallet

My girlfriend decided to purchase a "quality item"from Chanel and 5 months later experienced a break down in the product (see pictures). The single card holders were tearing and there was only one card in each slot. We immediately thought that they (Chanel) would resolve so we went back to the store (Chanel Tysons Galleria). When we returned to the store, we waited 45 minutes for an employee to tell us that they had to wait for quality control staff to assess the item. The employee stated they would find a way to resolve as the product was under a two year warranty and we left feeling good that they would rectify. Several days later, they called and stated "the product would not be repaired or replaced and that this was "basic wear and tear" and would not be covered under the 2 year warranty. Again surprising and disappointing as I thought more of Chanel and the item was just shy of 1k. I was surprised to receive the feedback from Chanel as I was under the impression that they had quality items and based on cost just assumed they would do a better job of trying to retain a customer (never assume). I will certainly not be shopping at Chanel, in addition this has left a sour taste in my girlfriends mouth as this was a gift to herself that she normally does not do. Please see attached pictures and be warned that this company does not honer the products they sell. Plenty of other high end stores that sell quality items so shop around and ask the questions around product quality and warranty that we assumed Chanel would have honored.

Seven K B.

Nothing can go wrong with Chanel I gotta get the pink on next. One of my favorite stores to shop at ! It's the best place to take a girl

My beautiful sunny
Macey A.

Very first time that I'm happy after leaving chanel store, Michelle is amazing, she is knowledgeable, sweet and she went above and beyond to find what I was looking for, I don't live in DC but definitely if I ever need anything will buy it from her

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15 years ago

Love working with Indra, she is awesome and very helpful.

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Ask the Community - Chanel Boutique

I'm unable to make an appointment. Do I still need to make an hour long appointment? Still appointment only? No walk-ins?

Don't go during Capitals nights.....by the way, it's called a RESERVATION👨‍🍳

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Review Highlights - Chanel Boutique

Although, the store has a strict protocol as far as appointments regarding to Covid.

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Rubys Collection - Ivory top after alterations - sleeves removed, shortened, better fitted

Rubys Collection

3.5(31 reviews)
0.7 mi
$$

Went in for alteration, needed my outfit to be taken back out to its original size. They made a big…read moredeal acting like I was too fat and it would possibly take weeks. (Again, the pieces just needed to be taken back out, to the size they were before, and I'm not overweight). It turned out to only take 2 or 3 days but they severely overcharged me. The skirt ended up falling apart AT the wedding I was attending and I had to hold it together with safety pins, which wasn't really enough for the heavily embroidered fabric. They were rude and were transparently overcharging me. I bought some jewelry I really love! But the quality is poor and not worth the price.

Absolutely in Love! I recently purchased a dress from Ruby's…read moreCollection, and I couldn't be happier! The quality is exceptional--the fabric feels luxurious and comfortable, and the stitching is flawless. The design is both elegant and flattering, with just the right touch of feminine charm. I received so many compliments the first time I wore it, and it made me feel confident and beautiful all day. Shipping was quick, and the packaging was adorable too. I'll definitely be shopping here again--Ruby's Collection has won me over! Great Alteration Service! I had my dress altered at Ruby's Collection, and the fit turned out perfect. The team was professional, attentive to detail, and completed the alterations quickly. I really appreciated how they made sure everything matched the original design. Highly recommend their service! Especially Ali is great at what he does!! Thank you Ruby's Collection.

Photos
Rubys Collection - 8/5/22 Anck Su Namun??? I thought you were dead!!?  "THAT'S BECAUSE YOU ARE STUPID ."

8/5/22 Anck Su Namun??? I thought you were dead!!? "THAT'S BECAUSE YOU ARE STUPID ."

Rubys Collection - Ivory top before alterations (with sleeves, didn't fit over all)

Ivory top before alterations (with sleeves, didn't fit over all)

Rubys Collection - Ivory top after alterations (sleeves removed, shortened, fitted to proper measurements)

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Ivory top after alterations (sleeves removed, shortened, fitted to proper measurements)

Chanel Boutique - womenscloth - Updated May 2026

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