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    James N.

    Over charged for (2) Medium kaws plush and (3) small kaws plush when I only purchased 2 of each. Then when I went back to store to confront she said no refund because they have no proof that I didn't purchase the extra plush. The day of the release they gave out 2 tickets of each, all together 4. She denies tickets were handed out and that refund cannot be made. Same incident happened when I placed an order and tried to pick up at store. They lose my order and took 4 months of calling Uniqlo corporate to get refund. To be fair, I was offered 10% off on purchase for the 4 months long inconvenience. The store manager here, Gina Bochis (found it from the email I've sent) I believe is her name would not return emails regarding my missing item and so I had to fight with corporate on the phone to get refund. I love Uniqlo as a brand but the manager here is incompetent and the employee (the one that called me a liar) is even worse. TL:DR check your receipts as soon as you purchase because they will overcharge you then tell you that you're lying.

    My fingers sticking through a hole that melted in the shirt.
    Matthew J B.

    I struggled a great deal not giving this location a one star review but there were at least a couple of items that were positive I wanted to note at least. The store is nice, well maintained and had a fair selection. I also had no issues with customer service. Now on to the bad. I bought a shirt there that, believe it or not, actually melted on my skin and give me a mild burn. It was from their Airism design line. I do understand this store sells low cost "buy and toss clothing" similar to store such as H &M. However I have purchased other synthetic workout types of shirts from other stores, but I have never had anything where by just waving a hair dryer past the fabric from over 2 inches away the fabric literally melted. In my opinion, the clothes are highly flammable and I am truly shocked that somehow this passed the company's quality control as well as import and trade customs inspections. I brought the shirt back to the store for a return, which wasn't very much money, however it was more important to bring attention to their corporate office that they are possibly selling highly dangerous clothing. The manager apologized and promised to bring this up with his regional manager and corporate office to look into the issue and I do appreciate that. I also understand the store manager has very little he can do in situations such as this other than bringing it to other peoples attention. I will also contact the corporate office myself. The downside to this experience is I have completely lost all trust for this company and will probably never shop there again. I suppose I could have taken this issue further, but I feel it's more important to just get rid of dangerous clothing, warn others and be careful about what you purchase.

    Opening weekend
    Alice W.

    On one hand, I want to give 5 stars just because I'm so excited that we finally, finally have a Uniqlo to call our own in Washington, D.C. In the past, I had to either shop online or visit their stores in Philly and in NYC. The fact that there's one just minutes from my house thrills me to pieces. I went on opening weekend, so there were some promotional deals going on. I was able to snag a lot of items, including two flannel shirts, wool pants, a blouse, a 2-way scarf/shawl, socks, and stockings. Since it was the grand opening weekend, they were giving out tote bags for purchases over $100 and heat tech items for purchases over $50. With all my purchases (with come to almost $150), I got a tote bag and two heat tech shirts. I'm a huge Uniqlo fan. They have high-quality basics for very reasonable prices. I can always find items here that I want to hear professionally and outside of work that don't break the bank. The downside to this Uniqlo is that it's much smaller than their typical flagship stores and that it doesn't have any of the collaboration collections. But for general basics, this Uniqlo has most of the key necessities.

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    Great quality clothes at good prices. Good design too. Mostly casual clothes and nice service

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    Uniqlo has quality reasonably priced products! The customer service in the shops is very good'

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    Page 1 of 2

    Ask the Community - Uniqlo

    Review Highlights - Uniqlo

    I just stocked up on their new "Heat tech" line for this upcoming winter.

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    Hive&Colony

    Hive&Colony

    (5 reviews)

    We had the absolute best experience at Hive & Colony thanks to Allen, the assistant manager. From…read morethe moment we walked in, Allen went above and beyond to make our tuxedo appointment incredible. This was for our wedding -- the most important day of our lives -- and he made sure my fiancé felt completely taken care of every step of the way. Allen has an incredible eye for detail and perfection. Unlike other places we visited (SuitSupply, Indochino, and others) where the service felt rushed and impersonal, Allen gave us his full attention. He made my fiancé feel comfortable, confident, and like a superstar even during the fitting process. If you're looking for someone who truly knows their craft and will treat you like family, we cannot recommend Allen at Hive & Colony enough. When you're purchasing a custom tux or suit for a special occasion, you want him by your side. Thank you, Allen -- you made this important moment even more special for us!

    Great experience all around! Worked with Andrew to get a custom suit made for my wedding and I have…read moreto say it was an amazing experience! They have so many different styles and options that it can easily be over whelming, but the stylists are so knowledgeable that if you have an idea as to what you want they can point you in the right direction! Not only did I get a great suit, but Andrew was also extremely knowledgeable about the history of suits and we got a nice little history lesson as to why certain things are the way they are. We went in during the World Cup and they put the game on for us. I can't say enough about how great of an experience it was and how highly I recommend checking them out! (I'd post pics of my suit, but my fiancé hasn't seen it yet and I don't want her to stumble across it here).

    Sarar

    Sarar

    (11 reviews)

    $$$

    Excellent clothing, knowledgeable staff, excellent service. I couldn't have asked for a better…read moreexperience or better quality clothing. Simply beautiful suits, tuxedos, pants, dress shirts, polos. Quality is perfect. Will highly recommend to my friends and family.

    Look like a million dollars without spending a million dollars to do it…read more Simply put, this is the best looking and most fashionable clothes I've been able to find anywhere that isn't just absurdly expensive. You'll spend a bit more than most mid-range priced clothes but the difference will be noticeable. Many of the styles here are trending towards a more modern cut and look while still fitting into classic designs. I honestly think this is one of the best kept secrets as far as brands. Similar clothes like this would cost 3-4x in higher end stores or different brand names. The only thing about this place I don't like is the return policy (or almost non existent one). You can only return something for store credit, and even with that it has to be within 14 days. The first time I bought something here and then read the policy I was really worried and scared that I made a couple hundred dollar mistake. Thankfully I can say I haven't had any issues with anything I've bought here and ive shopped here more than a year. Clothes seem to be very well made. I've gotten nice blazers, a tux, peacoat, and some nice french cuff shirts from here. They have high quality cottons and also great wools with a nice sheen. I recommend the 'bionic' blazers which have a stain repellant coating and sheen. It seems to have big sales all the time of about 40-50%. If things arent on sale i would probably wait until they are again.

    Primark - 8/24/24 Yeah, Lilo is no more. She grew up.

    Primark

    (15 reviews)

    I remember hearing about this this store when it first opened, it was really hyped up. I didn't…read morewant to get caught up in the frenzy, so I avoided the first month of opening. I finally was able to visit and it was quite insane!! I had vivid memories of the teen/adult clothing stores that were open decades ago at Dulles Town Center. It's like fast fashion meets Rave, Charlotte Russe and H&M. Great idea bringing this to a busy mall with a lot of foot traffic. They carry so many items at decent/affordable prices. I can see why it was so hyped up. Shoes, jeans, tops---for men, women and kids. There were also miscellaneous items such as water bottles, suitcases, home deco, etc. There were 2 whole floors of items!! I didn't purchase anything, but I did eye stuff for my next visit. I love the self-checkout section. There was a barcode scanner upon exit. They are located on the opposite side of the 3-floor section of the mall. There is an entrance from outside the mall as well as inside. Would I return? for sure

    I like Primark, but I'm not in love with Primark. I appreciate what they are doing and their…read moreprices. But I always feel like I'm sized out in here on most items. No matter when, or where, I go, the item I want is out of stock in the size I need. I really am drawn to their novelty tees. Each time I am in here I always check them out in hopes to find one to add to my rotation. This stop they had a bunch that I liked, but after searching through everything there, not in my size, as I mentioned above. The selection of other items is great here, but not always what I'm looking for. If I wanted single color matching outfits, this is a great place to pick that up. However, that was not what I was in the mood for this time. Would definitely stop back in here if I am in the area again, but with more and more of these popping up there are locations closer to me.

    Bonobos - Didn't realize they have retail stores

    Bonobos

    (16 reviews)

    $$$

    I've had multiple experiences shopping at this Bonobos location and not only am I impressed each…read moretime, my wife is as well. Tiffany (who I believe is their store manager) has personally helped me, made recommendations for me, and remembers me each time I've come in to shop. While the selection of items is in store, you will receive your order via us mail/UPS after your order - i've never had to wait more than 3 days. Not only has Tiffany helped me, she's personally provided customer service when i've been unable to contact Bonobos directly. The value, service, and support have been exemplary and I will continue to shop here in the future. While many stores present less value for the money, this Bonobos location continues to earn my support had hard earned dollars. Thank you!

    Clothes shopping in 2025 is annoying. You're faced with the option of ordering a bunch of options…read moreto figure out your size and then going through the annoyance of shipping 3/4 of them back or you can go to a crowded and poorly lit changing room in a store and regret your decision once you go home. The Bonobos experience isn't your typical fitting because you can't just bring anything home with you but it's nice to talk with individuals who can cater to your needs and who listen to you. I've been to Bonobos store fronts before and had good experiences but nothing compares to the quality of service you're going to get from the crew here at Tyson's. I had the wonderful opportunity to work with Hussein, who diligently worked with me and my needs and listened to me without judgement but still guided me to a fit in their items that I was very happy with. He and the rest of the guys there work with you to get the best bang for your buck and guides you to the best value items at each price range. The rest of the stuff speaks for itself as the quality of Bonobos clothes continues to get better each year. If you're a man who feels like you're in between sizes, then I couldn't recommend scheduling a fitting appointment more (or spouses/partners for that man in your life). You won't regret it!

    Suitsupply Tysons Galleria - A well-tailored suit remains the defining element of a truly complete wardrobe.

    Suitsupply Tysons Galleria

    (91 reviews)

    $$$

    First time in a Suitsupply and bought a dress shirt and wool pants. I was coming from the Men's…read moreShop at Nordstrom's in Tysons Corner Center, and every part of the experience at Suitsupply in the Galleria was superior. First, the greeter at Suitsupply immediately said hello and explained the process to me (I'd been ignored at Nordstrom's until I asked an associate for help - which is sometimes fine if you're browsing, but I knew exactly what I needed.) Second, I worked with Khalil at Suitsupply, and he was outstanding: his expertise and knowledge around the fitting; his demeanor - not trying to sell me, helping me find what would be the best look for me; his passion for the clothes. Suitsupply also had a wider range of neck sizes - I wasn't sure if I needed the 17", 17.5", or 17.75" (which they had in stock, unlike every other place I'd visited). Third, when I settled on the pants, Khalil measured and marked where they needed to be altered. Alterations were completed in-house, and after 15 minutes or so, were completed to perfection. I tried the shirt and pants on again before leaving (the shirt I bought at Nordstrom's needed to be altered and will be ready in about a week.) I highly recommend the Tysons' Galleria Suitsupply and Khalil in particular - exactly the type of person you want to work with - skilled and knowledgeable, wants you to look your best, not trying to sell you on a garment, and a truly nice person. I'll be back next time I need formal/business casual clothing.

    My boyfriend has purchased several items from this location. He has purchased multiple coats,…read morecustom suits, sweaters, and pants etc. The staff recognized him because of his purchases. In the past we were assisted by James. James was amazing, but he has left the company. We stopped by this evening to buy another custom suit. His measurements were already on file and we just needed to select the fabric. He quickly selected the fabric but the associate explained that we should make an hour appointment and return for the fitting. He definitely meant well and likely wanted us to take our time making the selection, but we are busy people and just wanted to get it done. We left without ordering the suit and will likely return when we have time. This location is well stocked and we receive very good service.

    UNTUCKit

    UNTUCKit

    (7 reviews)

    Are you an UNTUCKit fan or just a fan of untucked shirts? If you are, put down the catalog you…read morereceived in the mail and go visit their retail store on the upper level at Tysons Corner Center. An extensive part of their product line is on display in the store, so you can see the apparel up close and personal before you make your purchase, maybe finding something special that didn't catch your eye when flipping through the catalog. I've worn their shirts for years and, let me tell you, they're incredibly well-made and last quite a long time. There are a variety of fits available in all sizes, so you're sure to find something that looks good on you, and it's cool that the shirts are designed in a way to look good on whatever shape body you happen to have, both tucked and untucked. The wrinkle-free items are great, and I just found out how great they are when unpacking my suitcase after a cross-country flight a couple weeks ago - just hang up the shirt and you're ready to go! I've been in a number of UNTUCKit locations over the years, and I have to say that the staff here is amongst the best, with Mike helping me out with my selections and making sure I had exactly what I needed - no pressure, just excellent customer service, the way it should be. Check 'em out!

    The people at the store are nice. The online site is a scam. They never have what they show. You…read moreorder items, pay for them and when it comes time for shipping they cancel specific items leaving you with the less desirable items. This has happened multiple times and is deliberate. This is deliberate fraudulent service and needs to be stopped. I will never purchase from UNTUCKit again. When you call customer service they do absolutely nothing , show no remorse and make no effort to fix. A complete joke

    Uniqlo - womenscloth - Updated May 2026

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