Is this store is run by entitled teens? Came here on a…read moreweekend afternoon as my tween wanted to shop. Long lines at fitting rooms (the teen staff decided only one section of the fitting room would be opened) and long lines at checkout. The checkout person (with lots of glitter in her hair) was quite curt - we only bought one item that was on clearance. Maybe Hollister is trying to be the Abercrombie of the 90s but with a twist? Anyway, a very mediocre experience for anyone over age 22 shopping here. I rather shop at Nordstrom but my kid doesn't want to!

Shout out to early store openings especially during Christmas week! The window boasted saws…read morea-plenty! Staff was so eager to help! They even offered to order out of stock items and always free shipping! There was no guarantee of Christmas delivery due to my procrastination. They have a 60 day return or exchange policy so I bought a couple of pairs of sweats for my nephew. I've only shopped here twice in 3 years and both times were great!

Although I've spent hours on the DSW website to get an idea of what I'm looking for and to…read moreunderstand the price ranges, I still feel quite overwhelmed at a DSW store. Great selection, but man it can be a lot! Typically I walk in, go through all the rows and come out with nothing. Or I spend a lot of time on the website and purchase nothing. But I had gift cards to burn and it was the end of the year with 50% already reduced items. And I needed shoes! I actually did really well. I went for comfort this time and purchased two pairs of Clark's and another comfy Euro dress shoe. Service was really good. The salespeople working and tidying up, each asked if I was finding everything ok, or they told me about the 50% off clearance sale. Nice store, organized, and the people working there actually spoke to their customers! I will return.

Tremendous service! I had two recent on-line purchases that were refunded to me at the register. No…read moreissue, no problem. And I had another pair to exchange from almost a year ago and the manager came over and handled the transaction. No issue, no problem. She also gave me an extra 15% off coupon to use for an in-store purchase. I've already bought (3) new pair since the return. All fit great with no need of return. I love the rewards program, the birthday dollars, the free shipping, the clearance items, the ease of use with the on-line app, the sizes and colors, the prompt service, etc. But I keep coming back because I know they'll always work with me when I make a purchase and change my mind. Thanks! David Q

This is a great place if you want some varieties of the more popular branded running or walking…read moreshoes like Hoka, cloud, mizuno etc. Some of your general shoe stores may have those brands, but definitely not the varieties this place carries. The service is very personal here. You get greeted and a sales rep comes to take your feet size on some machine and figure out your shoe size. They also have treadmills here for you to try out the shoes - an interesting touch of try before you buy. The price is worth the service they provide.

Mid-fitting today, a severe storm hit. My sales associate learned there was a small child outside…read morein the dangerous weather and immediately ran into the pouring rain to help them to safety. She came back absolutely DRENCHED but refused my offer to take a break - just continued helping me find the perfect running shoes like nothing happened. Still can't believe what I witnessed today. PR Run & Walk Reston has something special. Really happy with the help to find a good shoe!

I love Torrid. This location is consistently top notch. The sales associates are friendly and…read morealways greet you when you enter the store. Jen was awesome today she pointed out some good deals as well as made sure I got more bang for my buck. The clothes are on the pricier end but the quality is worth it. Also they always have some deal or sale happening. Usually buy 1 get 1 50%off or buy 1 clearance item and get 2 free so you have to shop while you are here. I love the wide range of items anything from bathing suits to bras to sunglasses to shoes to jewelry. Why go anywhere else?

Helpful sales associates, conveniently located inside a mall. In-store prices are expensive. You…read morecan buy same item for cheaper online. They won't honor online prices inside the store and you can avoid the shipping fees by having the items shipped to the store like I did. However, it's a painfully long wait time and their online customer service sucks and I was told conflicting information about my order. Lane Bryant is way faster about shipping items to her store than Torrid is. In-store bra collection is not that pretty and unlike Lane Bryant they don't have good deals. The work blazer I ordered arrived extremely wrinkled but it fits well and looks good. One thing I like about Torrid is that the clothing size is usually consistent and does not change depending on the designer. Their clearance section gave me a headache because items are either placed too high up to reach or they are tangled up with other clothes. Highly unlikely to shop with them again unless they start offering better online and in-store sales. What sucks is that I cannot use Torrid points on sales Items.

Super friendly and inviting staff. The promotions are incomparable to other stores they always have…read moreamazing deals.I went in looking for something but they didn't have it in my size so they ordered it for me.

People is really nice and helpful in this store! I love coming here…read more There was a sales associate with me the whole time helping me to figure out what I wanted and if it was a great choice. The shoes were really nice and took a huge deal. I really like this store. Definitely coming back

amazing store they have everything safety footwear and FR clothing also amazing customer service…read moreAlex was great.

if you are in the market for shoes or closes or shoe for outside outside durability...this is THE…read moreplace to shop

Whenever I need a dress at the last minute White House Black Market is my store of choice. They…read morealways have a lot of options in the just under $100 'going out' department and as an added bonus I don't have to endure a mall visit. I would buy more here but unfortunately they don't stock their petite line of pants in store. At around $80 for most styles, I don't really want to tack on $10-20 to have them hemmed.

This is one of my favorite stores because they always have something for me. They are my "go to"…read morewhen I must have something special ASAP. I love that they have a range of options available -- casual - business - dressy. The customer service in this store is also excellent. The sales clerks are attentive and helpful. I love that they make recommendations and readily volunteer to get different sizes while I'm in the dressing room. They have a rewards member program too that helps take a sting out of their prices because sometimes they are a little [lot] pricey. I am a WHBM fan.

Knockoffs from runway designs for less drew me in, err, the floral dress (contemporary designer…read moreknockoff) on mannequin by window display. This store caters to younger shoppers based on items and fit but ageless if u (got the attitude-confidence) carry it. Am boy shape with slightly longer inseam, broad shoulder but could use losing in the middle so I cater to younger casual laid back fun design. Just don't expect the clothes to hold up long term. It's for fun days! While I appreciate good quality and collector items, Francesca's fun knockoff designs are fun, gratifying in some way so why not! Store also sells lots of accessories from fashion jewelries to belts, scarves, hats, shoes & puppy gifts and keepsakes! Though they do not tickle my fancy or delicate sensibilities, they can be good for quick dress up costume parties! Manager Lupe and the other associate were very helpful offering to order sizes online or get them from other stores demonstrate excellent customer service and very inviting deserve a 5*! I had fun buying a top and G-designer floral dress! Wearing the dress tonight with a pair of Old Gringo at my friends Steve & Taya' drinks tonight! Should be fun!

Don't try to return anything at Francesca's. They force you to show a drivers license and a…read morecredit card even if you have paid via Apple or PayPal. They say that they do not retain this information but that sounds like a total lie. Your data is at risk.