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DSW Designer Shoe Warehouse

3.4 (57 reviews)
ModerateShoe Stores
Open 11:00 am - 7:00 pm
Updated over 3 months ago

DSW Designer Shoe Warehouse Photos

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8/8/20 Two more Puma shoes to possibly finish off my collection...yeah right...I am completely redoing my shoe collection.
John F.

8/10/20 While shopping for new shoes for my wife, I cam across two more cool Puma shoes for my collection. There is one pair of Puma shoes I might trade in for some credit. This store is only accepting credit cards at this time. This store is remarkably clean and organized than the stores use to be. Also the public bathrooms are close, so if there is a rumble in your tummy and you can not stop to play, away it goes I burn my toes, but Independence Day did not happen to me. Yes, that poem went over my head up until today when I thought about it. This is why I give this store three stars when it could have been four. I understand why the public bathrooms are closed, but for the cost of shoes we are buying and the extreme inconvenience off having to walk to Target to use the bathroom, puts this experience at a two star rating. I saw only one person on the floor while others were at the register. The staff were polite, but it looked like the store was having trouble keeping its employees. This is what I observed from the lack of employees on the floor. I did return the next day to get the other pair of Puma shoes. I now have three in my collection and if I can aquire a royal blue , emerald green or purple, I will do so. The best part of this experience is the tax free weekend. I was glad I was able to find the two amazing shoes. I will give this overall experience three stars.

DSW in Fair Lakes.
Courtney K.

Bottom Line: Shoes as far as the eye can see for the entire family but not necessary well known designer names. Wow! I can't get over how many shoes this place has! They aren't kidding about the W for warehouse in their name but I'm not totally sure about the D for designer. More on that later . . . Immediately upon entering I felt like there were shoes as far as the eye can see. I'd estimate that 50% of this store is women's shoes and the balance is men's shoes, kids shoes, handbags, socks and a touch of they apparent like scarves. The prices seems fair and on par with an outlet store, Nordstrom Rack or good sale at Macy's. As far as "designer" goes, in a sense aren't all shoes designer since they were designed by someone? On the other hand, when I think of designer shoes I think of higher end shoes. Admittedly, I didn't find many higher end shoes here. I think the fanciest I found were some Cole Hahn flats for $90. My biggest issue with places like DSW isn't so much the brands but that they only normal widths - no wides or narrows here.

Staff is extremely slow to ring ppl out. Waited in line for over 30min while 2 cashiers worked the registers. Literally only 5 ppl in line. How many ppl does it take to ring 5 ppl out?! Where is management to manage these employees that apparently have all the time in the world. It's literally 8:00pm and not busy at all. SMH.

I found these pair of dirty and well-worn sandals at DSW.  I would have been UPSET had I bought these without taking them out of the box.
Janelle Q.

"Memorial Day Sale" -- me thinks not! I'm disappointed in any store which lures customers with catchy sales gimmicks ("Take an EXTRA 20% OFF) knowing they have already marked up the prices on the merchandise (an EXTRA 50%). I visited this DSW on Memorial Day in hopes of finding my daughters a pair of sandals for the summer. I truly appreciated the attendant who was working in the "Youth" section and she is the only reason this review scraped by with "Two-Stars". She attentively asked what I was looking for on several occasions, but when I responded with a particular size she would point me towards the shoes on display. Once she did go back to check the store room while I continued to open boxes to determine if I could find sizes that fit. To my surprise, there was one particular box with sandals inside that were extremely worn! The bottoms were "DIRTY" and there was "HAIR" stuck to the bottom of them. Some despicable customer had painstakingly gone through the process of bringing in their child's well-worn, dirty shoes and then stuffed them with tissue paper and put them back into a new box. As soon as the attendant came back from the store room I alerted her to my discovery. She didn't seem phased in the least and replied, "It's a shame what some customers will do". I did not condone what that customer had done, but they probably felt justified in switching out the shoes for the "highway robbery prices" they had previously paid. Either way, this is the second lackluster experience I have had with DSW and will look for shoes from other companies that don't gouge their prices up and then place a discount sticker on a tattered up box. "For shame" Dirty Shoe Warehouse, "For shame"...

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This is the place where I buy my shoes they always have specials, and the best thing you can find shoes for the whole family.

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14 years ago

Can't beat the selection and when you find a win in clearance, it's a good day!

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Ask the Community - DSW Designer Shoe Warehouse

Review Highlights - DSW Designer Shoe Warehouse

The clearance section is a great way to find the deals you're looking for, but they also carry a good stock of new shoes.

Mentioned in 4 reviews

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Montague & Son The Birkenstock Store

Montague & Son The Birkenstock Store

4.2(34 reviews)
7.7 mi
$$$

After years of being treating plantar fasciitis, I have head so many recommendations for so many…read moreproducts. My PT therapist mentioned Montague & Son The Birkenstock Store located in Herndon and yesterday I finally dropped by. Located close to Lotte Plaza and Fair Oaks Hospital, it's a small store but packed with Birkenstock sandals and other ancillaries . I was met entering by a young lady (Ceres?)who took her time to help me decide which sandals would fit and what colors were available (none of mine were so went with second best). She was very thorough, up to the point where another young lady who was obviously a close friend stopped by and then I had her divided attention to check-out. I have my sandals and tried them as directed for an hour first day and the tried the second day. It hurt in the top of my foot and I had to read the reviews to find out why it was hurting. Would have been nice to have been told that by my associate. Not cheap so pay attention in the store. I overheard another associate going deeper into the physical aspects of the sandals so try and see if you can enter, walk around and listen in to conversations to see which associate seem to be most knowledgeable. Hopefully the sandals will break in shortly and I can experience the benefit.

I just left the store, they have the worst customer service. The products are overpriced. Short…read moredetails: I found the same products online with a big difference of price between $15 to $25 difference. I came with the intention of buying Aetrex soles for my husband. While we were waiting there were two people in front of us using the machine on their own. There was no one from the store helping them. I assumed I could do the same(use the machine). I even asked the people if they were done. When I was asking my husband to take his shoes off a person on my back told me "NO, YOU DO NOT DO THAT" I turned around and told him there was nobody there and the other people were using it. He told me with a hash tone I HAVE TO HELP YOU. I literally thought he was going to tell me to help me understand the results of the machine. The only thing he did was press start and he LEFT. HE LEFT without an explanation or NOTHING. I felt like a person being joked by a selfish guy. NO One in the store said anything. We turned around and left. I took a picture of the people that were at the store and only white people were being helped . I'm sorry but I have to say it, there are stores that are very racist and this is one of them. Customer service is the worst :(

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Montague & Son The Birkenstock Store
Montague & Son The Birkenstock Store
Montague & Son The Birkenstock Store - Bad customer service

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Nordstrom Rack

Nordstrom Rack

3.6(100 reviews)
1.2 mi
$$

I'm an online shopper, I avoid going to the mall especially on weekends and holidays. But when I…read moreneed some me time and a much needed retail therapy I go to Nordstrom Rack. This location is less than a mile from my house, very convenient and has plenty of parking available even on weekends. Even though this is not my fav Nordstrom Rack, (San Marcos, Ca. location has better shoe selection) I found my best deals here by far. Im super petite and tiny everywhere. I wear either a size 00, 0, XXS or XS depending on brand and fit in a size 4 or 4.5 shoes. Being tiny, it's hard to shop for clothes that fits me perfect outside of kids section. I find that I either pay full retail price or get really lucky with highly discounted odd size shoes or clothing regardless of the store I go to. So when I need a wardrobe update, I'll spend hours at NR and comb through the racks carefully if I want to find really high end brand name pieces for super low prices. Last time I went looking for a dress to wear to my brothers wedding in July, I found a super pretty floral dress for NOTHING!!! Original price was 172 on sale for 20 and I had a 40 dollar note sitting in my rewards account, so I paid zero for it... score!!! I've also gotten a blouse for a penny lol... say wha??? How is that even possible? Best deals to date: - Stuart Weiztman riding boots: paid 10.00 original price was 410.00 - Stuart Weiztman kitten heels suepump: paid 17.00 original price 199.00 - Ted Baker pink cocktail dress: 99.72 original price 1695.00 Above are just my fav buys, I've gotten really awesome finds and some of my fav treasured pieces at this store. Brands I love that I often find in this location are Stella McCarthy, SW Nudistsong (I have 4 pairs of different colors), Theory, Ted Baker, Bailey 44, lots and lots of Splendid, Via Spiga, Reformation and Badgley and Mischka shoes. Go in the morning during a weekday when everything is put away neatly. It's easier to comb through the racks when all's in order.

Checkout lines are always really long and the ventilation inside is poor. If you have trouble with…read moreallergies and asthma, you may want to really consider shopping at a different location. I was there to return a Nordstrom item and it took me well over 30+ minutes waiting in line. That was on a weekday afternoon too that wasn't during the holiday season. Can't say I love it. The rest of the store has ok selection of items. It has the lighting of Ross and the atmosphere too. Couldn't find anything I wanted to exchange my item with.

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Nordstrom Rack
Nordstrom Rack
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Shoe Fly

Shoe Fly

3.6(12 reviews)
12.7 mi
$$$

Had an amazing experience being fitted for shoes by Rick. I have impossible to fit feet-- bunions…read moreon one foot, two surgeries on the other, orthotics, narrow heels, and overall extremely sensitive feet. It is virtually impossible for me to find comfortable shoes. After trying multiple rounds of online shopping/returning and another in-person shoe store, I decided to come to shoefly. Rick understood my needs and was able to suggest styles of sandals, shoes, and sneakers based on my issues. He was very patient with all the shoes I tried on (I think I was there for an hour and a half). When we finally found a pair of sandals that fit, there was an area with stitching on the inside that irritated my foot, but he was able to take it to the back and smooth it down. At the end we had several successes and I am thrilled.

My daughter needed shoes for a job interview. We must have tried a hundred shoes at department…read morestores and outlets. Finding a stylish shoe with a wide toe and narrow heel is ridiculously hard. It was such a different experience at Shoe Fly. Mbaye measured and found a perfect fit in a beautiful leather pump. He was extremely patient and knowledgeable. Shoe Fly carries brands that we had never seen before, and they fit much better than the typical Naturalizers and Clarks that all the department stores carry. Literally the first shoe he suggested ended our monthslong search for shoes.

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Shoe Fly
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Potomac River Running Store - Stay Hydrated!

Potomac River Running Store

4.5(97 reviews)
12.0 mi
$$

Terrible customer service!! The employees had zero awareness of who was next in line to help. In…read morehindsight, I should've been aggressive like at a swap meet for attention. Selection: well can't tell you. Waited 25 mins and no one made eye contact with me. Don't worry, I'm happy to spend my money somewhere else!!

So I've had a mix of experiences. I had previously bought sneakers multiple times and socks. I was…read moretold socks were on sale if you buy multiples but did not ring up with the sale. Dumb me I didn't notice until we got home and I had already opened some. I chalked it up to my fault. It's hard to find in person stores to try on shoes. I am in the 40+ crowd and I value good alignment and the right fit for my family. I appreciate they carry a wide variety of widths as my family all wear wides. This brings me to our last experience. My partner doesn't always love trying on shoes but I find it's the best way to get proper fitting shoes for him. We tried on a few as the new version of his current pair no longer fit so well. 2 team members went to the back at the same time. I could hear one of them very clearly say jeez thanks for taking them they're a handful laughing. I mean if you're going to talk about clients at least do it quietly. Just because I can't see you doesn't mean I can't hear you. The person getting the different shoes wasn't even asking any follow up questions about how does this feel or any follow up to help facilitate finding the right fit. I bought the damn shoes because my husband needed them and I shouldn't have. Nordstrom is far and I hate the parking but at least they value their customers. Pacers doesn't carry as many wides in stock at the location closest to us. I've never felt this way before. We won't be back.

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DSW Designer Shoe Warehouse - shoes - Updated May 2026

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