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    DSW Designer Shoe Warehouse

    3.2 (42 reviews)
    ModerateShoe Stores
    Closed 9:00 am - 9:00 pm
    Updated over 3 months ago

    DSW Designer Shoe Warehouse Photos

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    6/6/20 the new floor design by the manager of the store.
    John F.

    6/6/20 While shopping with my wife, we decided to check out DSW. Looking around I see that Designer Shoe Warehouse no longer seems to have a dress code. Employees are free to wear whatever they like. It makes it harder to tell who is an employee and who is not. I wonder if this has anything to do with the Coronavirus? Or something else all together. Turns out it does have something to do with the Coronavirus outbreak thing. The company doesn't want people sharing aprons or having to wear the same apron. The steps of safty the company is taking. Speaking of safty, the new look of the floor design is something catch and historical for now. One far off day people will forget about this Covid 19 thing. Nevertheless, the staff members I have met so far are keeping a stiff upper lip. The store looks better than I gave ever seen it before. The store manager is on top of things here. Nicely done.

    Tammy K.

    I just had a really good experience at the store in Fairfax. My favorite employee was there. She greeted me by name and it's been quite sometime since I've seen her last. She said she remembered me by name because my email was such a unique email. Either way that's kudos for remembering me. So I came in and donated a pair of shoes. That got me 50 DSW points. Which brought me up to 100 points and that gave me five dollar coupon. I also had an additional five dollar coupon in hand. I also had a $50 DSW Christmas gift card. She also pointed out that there was an additional 20% off today on the VIP card. So at the end of the day I walked off with paying $11 for a pair of $85 men's winter boots perfect! Score! Thank you for your help today.

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    12 years ago

    Love this DSW. A very wide selection of shoes and the clearance section was amazing.

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    Page 1 of 2

    Ask the Community - DSW Designer Shoe Warehouse

    Review Highlights - DSW Designer Shoe Warehouse

    The fair Lakes location were out of the style however felt compelled to correct the issue and locatedAnother pair in Fairfax city.

    Mentioned in 2 reviews

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    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.4(57 reviews)
    6.2 mi
    $$

    Although I've spent hours on the DSW website to get an idea of what I'm looking for and to…read moreunderstand the price ranges, I still feel quite overwhelmed at a DSW store. Great selection, but man it can be a lot! Typically I walk in, go through all the rows and come out with nothing. Or I spend a lot of time on the website and purchase nothing. But I had gift cards to burn and it was the end of the year with 50% already reduced items. And I needed shoes! I actually did really well. I went for comfort this time and purchased two pairs of Clark's and another comfy Euro dress shoe. Service was really good. The salespeople working and tidying up, each asked if I was finding everything ok, or they told me about the 50% off clearance sale. Nice store, organized, and the people working there actually spoke to their customers! I will return.

    Tremendous service! I had two recent on-line purchases that were refunded to me at the register. No…read moreissue, no problem. And I had another pair to exchange from almost a year ago and the manager came over and handled the transaction. No issue, no problem. She also gave me an extra 15% off coupon to use for an in-store purchase. I've already bought (3) new pair since the return. All fit great with no need of return. I love the rewards program, the birthday dollars, the free shipping, the clearance items, the ease of use with the on-line app, the sizes and colors, the prompt service, etc. But I keep coming back because I know they'll always work with me when I make a purchase and change my mind. Thanks! David Q

    Photos
    DSW Designer Shoe Warehouse - Storefront

    Storefront

    DSW Designer Shoe Warehouse - Inside

    Inside

    DSW Designer Shoe Warehouse

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    Montague & Son The Birkenstock Store

    Montague & Son The Birkenstock Store

    4.2(34 reviews)
    10.0 mi
    $$$

    After years of being treating plantar fasciitis, I have head so many recommendations for so many…read moreproducts. My PT therapist mentioned Montague & Son The Birkenstock Store located in Herndon and yesterday I finally dropped by. Located close to Lotte Plaza and Fair Oaks Hospital, it's a small store but packed with Birkenstock sandals and other ancillaries . I was met entering by a young lady (Ceres?)who took her time to help me decide which sandals would fit and what colors were available (none of mine were so went with second best). She was very thorough, up to the point where another young lady who was obviously a close friend stopped by and then I had her divided attention to check-out. I have my sandals and tried them as directed for an hour first day and the tried the second day. It hurt in the top of my foot and I had to read the reviews to find out why it was hurting. Would have been nice to have been told that by my associate. Not cheap so pay attention in the store. I overheard another associate going deeper into the physical aspects of the sandals so try and see if you can enter, walk around and listen in to conversations to see which associate seem to be most knowledgeable. Hopefully the sandals will break in shortly and I can experience the benefit.

    I just left the store, they have the worst customer service. The products are overpriced. Short…read moredetails: I found the same products online with a big difference of price between $15 to $25 difference. I came with the intention of buying Aetrex soles for my husband. While we were waiting there were two people in front of us using the machine on their own. There was no one from the store helping them. I assumed I could do the same(use the machine). I even asked the people if they were done. When I was asking my husband to take his shoes off a person on my back told me "NO, YOU DO NOT DO THAT" I turned around and told him there was nobody there and the other people were using it. He told me with a hash tone I HAVE TO HELP YOU. I literally thought he was going to tell me to help me understand the results of the machine. The only thing he did was press start and he LEFT. HE LEFT without an explanation or NOTHING. I felt like a person being joked by a selfish guy. NO One in the store said anything. We turned around and left. I took a picture of the people that were at the store and only white people were being helped . I'm sorry but I have to say it, there are stores that are very racist and this is one of them. Customer service is the worst :(

    Photos
    Montague & Son The Birkenstock Store
    Montague & Son The Birkenstock Store
    Montague & Son The Birkenstock Store - Bad customer service

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    Bad customer service

    Nordstrom Rack

    Nordstrom Rack

    3.6(100 reviews)
    5.1 mi
    $$

    I'm an online shopper, I avoid going to the mall especially on weekends and holidays. But when I…read moreneed some me time and a much needed retail therapy I go to Nordstrom Rack. This location is less than a mile from my house, very convenient and has plenty of parking available even on weekends. Even though this is not my fav Nordstrom Rack, (San Marcos, Ca. location has better shoe selection) I found my best deals here by far. Im super petite and tiny everywhere. I wear either a size 00, 0, XXS or XS depending on brand and fit in a size 4 or 4.5 shoes. Being tiny, it's hard to shop for clothes that fits me perfect outside of kids section. I find that I either pay full retail price or get really lucky with highly discounted odd size shoes or clothing regardless of the store I go to. So when I need a wardrobe update, I'll spend hours at NR and comb through the racks carefully if I want to find really high end brand name pieces for super low prices. Last time I went looking for a dress to wear to my brothers wedding in July, I found a super pretty floral dress for NOTHING!!! Original price was 172 on sale for 20 and I had a 40 dollar note sitting in my rewards account, so I paid zero for it... score!!! I've also gotten a blouse for a penny lol... say wha??? How is that even possible? Best deals to date: - Stuart Weiztman riding boots: paid 10.00 original price was 410.00 - Stuart Weiztman kitten heels suepump: paid 17.00 original price 199.00 - Ted Baker pink cocktail dress: 99.72 original price 1695.00 Above are just my fav buys, I've gotten really awesome finds and some of my fav treasured pieces at this store. Brands I love that I often find in this location are Stella McCarthy, SW Nudistsong (I have 4 pairs of different colors), Theory, Ted Baker, Bailey 44, lots and lots of Splendid, Via Spiga, Reformation and Badgley and Mischka shoes. Go in the morning during a weekday when everything is put away neatly. It's easier to comb through the racks when all's in order.

    Checkout lines are always really long and the ventilation inside is poor. If you have trouble with…read moreallergies and asthma, you may want to really consider shopping at a different location. I was there to return a Nordstrom item and it took me well over 30+ minutes waiting in line. That was on a weekday afternoon too that wasn't during the holiday season. Can't say I love it. The rest of the store has ok selection of items. It has the lighting of Ross and the atmosphere too. Couldn't find anything I wanted to exchange my item with.

    Photos
    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Shoe Fly

    Shoe Fly

    3.6(12 reviews)
    8.4 mi
    $$$

    Had an amazing experience being fitted for shoes by Rick. I have impossible to fit feet-- bunions…read moreon one foot, two surgeries on the other, orthotics, narrow heels, and overall extremely sensitive feet. It is virtually impossible for me to find comfortable shoes. After trying multiple rounds of online shopping/returning and another in-person shoe store, I decided to come to shoefly. Rick understood my needs and was able to suggest styles of sandals, shoes, and sneakers based on my issues. He was very patient with all the shoes I tried on (I think I was there for an hour and a half). When we finally found a pair of sandals that fit, there was an area with stitching on the inside that irritated my foot, but he was able to take it to the back and smooth it down. At the end we had several successes and I am thrilled.

    My daughter needed shoes for a job interview. We must have tried a hundred shoes at department…read morestores and outlets. Finding a stylish shoe with a wide toe and narrow heel is ridiculously hard. It was such a different experience at Shoe Fly. Mbaye measured and found a perfect fit in a beautiful leather pump. He was extremely patient and knowledgeable. Shoe Fly carries brands that we had never seen before, and they fit much better than the typical Naturalizers and Clarks that all the department stores carry. Literally the first shoe he suggested ended our monthslong search for shoes.

    Photos
    Shoe Fly
    Shoe Fly
    Shoe Fly

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    Potomac River Running Store - Stay Hydrated!

    Potomac River Running Store

    4.5(97 reviews)
    6.3 mi
    $$

    Terrible customer service!! The employees had zero awareness of who was next in line to help. In…read morehindsight, I should've been aggressive like at a swap meet for attention. Selection: well can't tell you. Waited 25 mins and no one made eye contact with me. Don't worry, I'm happy to spend my money somewhere else!!

    So I've had a mix of experiences. I had previously bought sneakers multiple times and socks. I was…read moretold socks were on sale if you buy multiples but did not ring up with the sale. Dumb me I didn't notice until we got home and I had already opened some. I chalked it up to my fault. It's hard to find in person stores to try on shoes. I am in the 40+ crowd and I value good alignment and the right fit for my family. I appreciate they carry a wide variety of widths as my family all wear wides. This brings me to our last experience. My partner doesn't always love trying on shoes but I find it's the best way to get proper fitting shoes for him. We tried on a few as the new version of his current pair no longer fit so well. 2 team members went to the back at the same time. I could hear one of them very clearly say jeez thanks for taking them they're a handful laughing. I mean if you're going to talk about clients at least do it quietly. Just because I can't see you doesn't mean I can't hear you. The person getting the different shoes wasn't even asking any follow up questions about how does this feel or any follow up to help facilitate finding the right fit. I bought the damn shoes because my husband needed them and I shouldn't have. Nordstrom is far and I hate the parking but at least they value their customers. Pacers doesn't carry as many wides in stock at the location closest to us. I've never felt this way before. We won't be back.

    Photos
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    Gregory is our first finisher in the #31in31 Challenge!

    Potomac River Running Store - /     
 
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    / For a closeup view and personal snapshot of the under-foot feel, visit us in-store today!

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    DSW Designer Shoe Warehouse - shoes - Updated May 2026

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