The Comfort shoes staff provides excellent service…read more Their shoes address multiple foot concerns.

I love love love Comfort Shoes! Most importantly, they carry a wide selection of wide width…read morewomen's shoes as well as a smaller selection of men's. And, as important to me are the many choices of very stylish shoes that are available in wide widths. Sales are great, I've purchased three pairs recently of shoes at 50% off :-).... I shop for shoes at the Alexandria, McLean and Washington DC stores and all are equal in choices of shoes and exceptionally friendly and patient employees. Go, people with wide feet, especially. You will enjoy and be rewarded by the many cute styles (no SAS for me) in W I D E widths not found in the majority of shoe stores in the US with the exception of stores in Europe (in the past where I've purchased many pairs of shoes and sandals)... Thanks, Comfort One for appreciating women's long overdue need for choices in wide widths shoes, boots and sandals plus recognition of women's loyalty and purchasing power!!

I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

Brought a beaten up leather Gucci purse back to life! They exceeded my expectations by far…read more They also added the sole protective surface to a pair of CL red bottoms which also turned out nicely.

This wasn't the shopping experience we were anticipating. Upon walking in, the store is large and…read morewell organized; however, the merchandise selection was less than desirable. Many of the shoes felt outdated and didn't align with the styles we typically enjoy purchasing. We were visiting the area and planned a full shopping day. We generally love DSW, but this particular location seems to offer a lower-quality or less trend-aware selection, perhaps the buyers for this store aren't keeping up with current fashion trends. The store was also fairly empty, which stood out, especially since it's located in a busy shopping center where other stores were bustling with customers. Another difference we noticed was that most of the staff were gathered near the registers. At other DSW locations, we usually see associates walking the floor and actively assisting customers. Overall, it was an okay visit, but not one that met our usual expectations for DSW.

I had a very disappointing experience at DSW Designer Shoe Warehouse…read more I am usually not the type of person to write a review unless it is for an exceptional experience or a truly negative one, but this visit stood out for the wrong reasons. I was in the store from 7:00 to 7:50 PM carefully deciding between a pair of Clarks and Dr. Scholl's shoes. A kind associate helped direct me to the loafer section, and after taking a quick trip outside to use the restroom since the store does not have one, I returned right at 8:00 PM knowing exactly which pair I wanted to purchase. Instead of being assisted, I was immediately met by a middle aged man who repeatedly told me the store was closed, even after I explained I just needed to quickly grab the one pair of Clarks shoes in size 7.5 that I had already selected and was ready to purchase. He refused to help me retrieve them or allow me a quick checkout, despite the fact that I had been shopping there minutes before closing and was prepared to pay. This felt extremely dismissive and like a complete lack of basic customer service. I understand store hours, but refusing a quick, ready to pay customer, especially one who had already spent time shopping, is unacceptable. Unfortunately, this experience has made me reconsider returning to this location.

The sneaker culture's dead I came in to try to sell shoes. They said I have to text him on…read moreInstagram didn't get back to me within five days every time I text them another five days. The service was very bad , they didn't know where or what shoes were at. DO NOT COME HERE SHOES VERY OVERPRICED. go down stairs they better at least !

Overpriced sneakers, bad service. Not much else to tell you here. Had high hopes for this place,…read moreshame on me.

Alexia at the cash wrap was extremely helpful. She went out of her way to find someone to help me…read moreto find a pair of shoes. I appreciate led her service. Thank you.

It was a Nordstrom kind of day... lots of great deals and shopping for the holidays! Found some…read morebeautiful soft comforting blankets, soft PJs and some baby clothes for gifts. There are a lot of great gift items here. Upon checking out, the cashier was so very kind, I wish I wrote her name down. Happy shopping!

I went in to return a pair of AF1 that I purchased in Pentagon city location. As I approached to…read morethe counter, I simply stated that I like to return these since it wasn't my expectation. The man was doing a thorough inspection like his life and job depended on it. Then said these have been worn... I asked for his name and in response "Caesar" I thanked him for the time and left.. Knowing and reading that this guy isn't a reasonable man. JD Sports was is he still there?! As far as he's breathing JD Sports you don't have my business anymore.

I can't even begin to share the saga of my husband looking for sneakers, it has been well over a…read moreyear mainly because he's so particular. We stopped in to Finish Line, and I was well expecting to leave empty handed yet again because the shoe wasn't quite right. Which I get you want the right shoe if you're spending good money, but styles change. Thankfully this stop he actually found an updated style he liked!! This store had actually a good selection and the staff was quite attentive and got his shoes in short order. When all was said and done he left with two pairs of shoes and frankly I couldn't have been more relieved. So if you or a loved one is a bit particular when it comes to their kicks I'd heartily recommend this place, the staff was super friendly and helpful too!

Super cute boutique style store. I've been to a couple of the locations and I've never been…read moredisappointed. First, The closet is very overpriced like very very overpriced. I want to purchase a dress without looking at the price tag and I ended up spending $260. Yikes. Especially for a dress I wasn't sure I was going to actually wear. Customer service at the Montgomery Westfield mall is really great but I didn't really experience it at the Tysons location. No one greeted me no one asked if I needed help. I literally walked in did a loop around the store and walked out. The clothes are super cute and if you get the right size the material will be nice as well! I find sizing to be inconsistent however. The accessories are also overpriced but super cute. The store is a mix between Francesca's and Charming Charlie. I definitely love this store because it is esthetically pleasing.

This is a chain. But I certainly would not have listed it under "Home & Garden", it is really…read moremostly clothing. Unlike the one near my home, this one was really pushing the religious side. Music playing could have been at a church. I was looking for a particular item, without success, but I still thought there was a nice variety of clothing for a wide age range.

Saw a couple of teenagers get kicked out? Shows that their service doesn't allow teenagers to spend…read moretheir own money?? Talking about the value, Very overpriced. Salespeople told me to put back the shoe?? People can't just look around to shop now? The shop upstairs is so much better than this. Very bad experience, Do better.

Customer service was terrible the prices are way too high and me and my friends got kicked out! Can…read moreyou believe the audacity????? 0/10000000000000000

I purchased the new Tatum shoe about a month ago from this store and that piece of the shoe on the…read moreside there broke the 2nd or 3rd time wearing it, I play outdoors. So to anyone who plays outdoors stay far away from this shoe. Also, I've slipped and almost fallen 3 or 4 times now because the tread sucks outdoors. And this is a very nice outdoor court I play at near the Pentagon. Service: horrible service, stood around waiting for help for at least 15 minutes before someone came over and wasn't very helpful. Value: considering the fact I can't wear these anymore and wasted $120 I would say no value at all

Went here and who seemed like the manager was talking to others loudly about how she upsells and…read moremakes sales. She went on for 30mins, at least. You could hear her in the entire store. She never once turned to a customer. Then as I looked at shoes, gave my budget, and what I was looking for, the person helping me tried to upsell me into buying shoes $100 over my budget. He said he has these (expensive) shoes and they are the best, but he wasn't wearing them that day. I went to a different shoe store and there was none of the upsell or pressure to buy even though they had the same shoes displayed.

1 Star -- Buyer Beware: Defective Merchandise, Zero Accountability, and a Company in Active…read moreBankruptcy I have been a loyal Neiman Marcus customer for years and have made multiple high-end purchases at their Tysons Corner location -- we are talking about items in the hundreds and even thousands of dollars. I am writing this review because I have reached my limit with this company and I feel it is my duty to warn fellow shoppers before they make the same mistakes I have. Let me start with my most recent issue. I purchased a Veronica Beard blazer -- a beautiful jacket with gold buttons that cost $800. I wore it to a formal event, one of the gold buttons literally fell off and dropped to the floor. Thank God I heard it hit the floor or I would have lost it entirely -- and these are unique, distinctive gold buttons that cannot simply be replaced anywhere. On an $800 designer blazer, this is completely unacceptable. This is not a $30 jacket from a fast fashion retailer. This is supposed to be luxury. And this is not an isolated incident. I have purchased multiple items from Neiman Marcus -- some costing thousands of dollars -- and have encountered defective merchandise more than once. What makes it worse is not just that the products fail, but that Neiman Marcus absolutely does not stand behind what they sell. They do not honor their guarantees. They do not offer reassurances. They do not make it right. They will dispute you if you escalate to the Better Business Bureau rather than work with you in good faith toward a reasonable resolution. I have experienced this firsthand. They will not take back defective merchandise. I attempted to return defective shoes -- and they refused to take them back even the next day. The next day. On defective shoes. That tells you everything you need to know about how this company values its customers. I am now sitting at a tailor out of pocket paying to have my $800 blazer repaired because Neiman Marcus offers no path to resolution that is worth the time, gas, and emotional energy it takes to even attempt it. I know from experience that driving all the way out to Tysons only to be told no -- as they have done to me before -- is not something I am willing to subject myself to again. So I am fixing their defective product myself, on my own dime. Shoppers need to know that Neiman Marcus is also currently in active bankruptcy. Before you spend your hard-earned money -- especially on high-ticket items -- please do your research and understand that you are taking on real risk. If something goes wrong, and based on my experience it very well might, you will be on your own. There are no guarantees, no accountability, and no customer care to speak of. Shop elsewhere. There are retailers who actually stand behind what they sell and treat their customers with the respect that this level of spending deserves. Neiman Marcus is no longer one of them.

The Truth Does Hurt !! I was excited waiting on my shoes to arrive for a New Year's Eve event…read more.. but sad to say, I was totally shocked and extremely disappointed at the shape my $1200 Gucci sneakers arrived in. The right shoe was stained,discolored and appeared to be worn ( And no, these shoes were not ordered from a third party site, but directly online from Neiman Marcus ! ) And when I contacted the customer service at the Tyson Corner location, I was told I couldn't exchange my shoes, but had to spend another $1200 until my first purchase was refunded. I couldn't believe such a reputable company would allow something so blatantly absurd to occur. The only silver lining in this entire ordeal, was the supervisor once reached at the Tyson location, vowed that she would get to the bottom of who allowed such a blunder to transpire.