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    The Shoe Shoppe

    4.2 (85 reviews)
    Open 10:00 am - 9:00 pm

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    Services - The Shoe Shoppe

    Shoe cleaning

    Shoe dying

    Shoe repair

    3 More Services

    Shoe resoling

    Shoe shining

    Shoe stretching

    The Shoe Shoppe Photos

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    Recommended Reviews - The Shoe Shoppe

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    Joon does an incredible job every single time! Full stop. Today I picked up three pairs of shoes and they look like the day I purchased them! I tend to catch my toe on everything so that should be a challenge to repair. But not for Joon!! I've had the two pairs of Valentino's for several years and they look brand new! Joon is simply the best and is incredibly talented!

    Before
    Shani L.

    Every fashion-maven knows that finding the perfect shoe at the right price is a Cinderella moment. Once this match made in heaven occurs, savoring your designer shoes requires researching the best cobbler who will take care of your red-soled babies like his own. Well, I've found the best cobbler on the 2nd floor, over the McDonald's in Tyson's Corner Mall. This place can repair, protect and revitalize your shoes. From giving your designer digs a rubber or their interesting shiny red sole to new welting for your cowboy kickers to stain protecting. They do it all and quickly.

    Added rubber to the sole of the shoe for support.
    Cynthia J.

    Long awaited review. I have frequent "The Shoe Shoppe" for 4 years now. I probably have brought in a total over 20+ shoes. Yes, over that many and not just for repairs, but for protection (of the bottoms of my shoes) along with clean up of the suede ones. They do it all here (LOL). They are highly recommended by Neiman's Marcus for all repairs to your favorite designer shoes (Valentino, Christian Louboutin, Chanel, etc). The Shop is also known for adding rubber soles to the bottom of your shoes for support and red rubber soles to the bottom of all Christian Louboutin's that usually wears off against the concrete. Pricing for this is $35. It's well worth it to protect the shoe.

    What happens when you try to walk on cobblestone streets in Charleston, SC.
    Leilani D.

    I cannot rave about the Shoe Shoppe enough on how well they can repair designer shoes. I brought in a pair of Valentino heels after the cobblestone streets in Charleston, SC gauged the leather and one of my heels actually broke! In addition it was recommended that I have rubber placed on the bottom of the shoe to protect the leather and I could not agree more. I pick up my heels today and could not be happier with the results. See the before and after.

    Scratches on one of my pairs that I noticed after coming home.
    Florence K.

    Just moved from NYC, usually got my soles done at the Leather Spa- they cost $38 a pop. Here, it is $43. Craziness. Really? In the suburbs of VA? After much research, I brought in 3 of my new chanel flats for presole. I asked for a discount since I was bringing in 3 pairs. They discounted $3 off each pair and so the total was $120 flat. The results= AMAZING! See attached photos. Maybe even better than The Leather Spa NYC. Will post an update on how long they last. Minus one star for noticeable scratch marks to one of my pairs which was not there previously. I'll still be coming back for now. Thanks Shoe Shoppe for some amazing work!

    Jackie O.

    Sent my Gucci loafers to fix a scuff and small tear in the front right shoe. I wish I had a before picture but they look brand new! So thrilled and reasonable prices for such stellar work.

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    7 months ago

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    1 month ago

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    1 year ago

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    10 months ago

    Happy with new heels on my boots. I didn't have them resoled because of the additional cost. I'll wear the boots another 2 seasons.

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    1 year ago

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    5 years ago

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    3 years ago

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    1 year ago

    been coming for years. do consistent good work. kept (keeping, i still wear em) a pair of gucci chelseas alive for well over 20 years

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    6 years ago

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    9 years ago

    Business owner information

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    Joon L.

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    7 years ago

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    8 years ago

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    3 years ago

    Nice work. Only place I take my red bottoms. Be prepared to wait for a bit - sadly, everyone and their mom knows how good this place is!

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    5 years ago

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    9 years ago

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    7 years ago

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    5 years ago

    They did a great job altering my purse strap. Done in thirty minutes and the work is clean. Very happy!

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    8 years ago

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    Page 1 of 3

    Ask the Community - The Shoe Shoppe

    I have YsL heels thar need to be repaired? Can you fix ? I have the opyum the embellem popped off…

    Hi. Is opyum heels?

    Are you able to extend the strap that goes along the top of toes on high heeled shoes?

    Hi. I have to look at it. It depends how shoes made it.

    Hi! Do you dye suede shoes? From light blue to darker blue?

    The wrong question for this business. Best Foot Forward in Arlington or Bedo's Leatherworks in Falls… Read more

    What is the average turnaround time for one pair of shoes to get rubber soles?

    1hour

    Hi, do you repair purses as well? I had my brand new McQueen clutch come apart from one end and need to get it fixed. Thanks,

    Hi. We do fixing purses. Bring it anytime. Thank you

    Can you fix cracks in hunter boots? Mine are starting to crack

    Plz bring it. I want to see it. Thank you

    How long would it take to fix or replace the covering on the heels of a pair of boots? (Heels are about 2.5")

    Hi. I want to see it. Send me some pics. 7033404777

    Do they repair Christian Louboutin?

    Yes. All the time. 10-20pairs everyday.

    To have the red rubber put on the bottom of my Christian Louboutin's, Do I need to supply it or do you have it in shop?

    We have 3 different kind.

    How long does it typically take you to repair a leather heel that scuffed up in a sidewalk crack?

    It depends. I have see it.

    Do they remove scuffs and marks on leather boots in a few hours?

    It depends what kind scuff. I think i can do

    View All 13 Questions

    Review Highlights - The Shoe Shoppe

    He does a lot of designer shoes like Louboutin, Hermes, Chanel, Valentino, Jimmy Choo, etc.

    Mentioned in 4 reviews

    Read more highlights

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    Ecco Tysons Corner

    Ecco Tysons Corner

    (8 reviews)

    $$$

    Came in 30mins before closing on a Tuesday to exchange shoes for another size. I previously went to…read morethe Leesburg Ecco location but with no luck there, they called Tysons Ecco to hold a pair for me in my preferred size. Once arrived I was kindly greeted by Almaz who was very pleasant and extremely helpful! We ended up having to try a multitude of different sizes and styles. Almaz urged me to walk around the store with the different shoes and pulled insoles out of pairs to get a better idea of fitting options. The entire time Almaz was amazing help with exceptional customer service, even at the very end of her shift. Needless to say both the Leesburg and Tyson's location had great sales representatives that made the process of finding the right shoes easy and I looking forward to using the pair I purchased!

    Met with Robert yesterday to get an idea of which shoes I wanted to acquire. The last pair of boots…read moreI obtained fell apart within the same month. The last pair of Ecco Shoes I bought still work to this day. Ecco shoes are built to last. The prices for shoes are not cheap, but you are getting your money's worth when you by them. Trying on different shoes, I finally came across some boots called Track 25. Unfortunately, my size wasn't available at the time. Robert was very helpful and told me the next shipment might have the size I need. Robert's professionalism will definitely have me coming back. My next type of shoes for work and leisure well be Eccos.

    Neiman Marcus - Fabulous Gold United States elevator, Neiman Marcus Tysons Galleria

    Neiman Marcus

    (160 reviews)

    $$$$

    I recently moved back to the DC area and decided to treat myself to some new shoes. Overall, I had…read morea really pleasant experience. The staff was lovely and very helpful throughout the store. Anthony did a great job assisting me with shoes, and the ladies in the jewelry department were amazing I ended up purchasing a bracelet and they made the experience enjoyable and welcoming. The handbag staff overall was kind and attentive however, I did feel a bit pressured by a male associate in the handbag department to purchase an additional item, which slightly took away from the experience. That said, I used to shop here years ago and a lot has changed in a positive way overall. I'll definitely be coming back.

    1 Star -- Buyer Beware: Defective Merchandise, Zero Accountability, and a Company in Active…read moreBankruptcy I have been a loyal Neiman Marcus customer for years and have made multiple high-end purchases at their Tysons Corner location -- we are talking about items in the hundreds and even thousands of dollars. I am writing this review because I have reached my limit with this company and I feel it is my duty to warn fellow shoppers before they make the same mistakes I have. Let me start with my most recent issue. I purchased a Veronica Beard blazer -- a beautiful jacket with gold buttons that cost $800. I wore it to a formal event, one of the gold buttons literally fell off and dropped to the floor. Thank God I heard it hit the floor or I would have lost it entirely -- and these are unique, distinctive gold buttons that cannot simply be replaced anywhere. On an $800 designer blazer, this is completely unacceptable. This is not a $30 jacket from a fast fashion retailer. This is supposed to be luxury. And this is not an isolated incident. I have purchased multiple items from Neiman Marcus -- some costing thousands of dollars -- and have encountered defective merchandise more than once. What makes it worse is not just that the products fail, but that Neiman Marcus absolutely does not stand behind what they sell. They do not honor their guarantees. They do not offer reassurances. They do not make it right. They will dispute you if you escalate to the Better Business Bureau rather than work with you in good faith toward a reasonable resolution. I have experienced this firsthand. They will not take back defective merchandise. I attempted to return defective shoes -- and they refused to take them back even the next day. The next day. On defective shoes. That tells you everything you need to know about how this company values its customers. I am now sitting at a tailor out of pocket paying to have my $800 blazer repaired because Neiman Marcus offers no path to resolution that is worth the time, gas, and emotional energy it takes to even attempt it. I know from experience that driving all the way out to Tysons only to be told no -- as they have done to me before -- is not something I am willing to subject myself to again. So I am fixing their defective product myself, on my own dime. Shoppers need to know that Neiman Marcus is also currently in active bankruptcy. Before you spend your hard-earned money -- especially on high-ticket items -- please do your research and understand that you are taking on real risk. If something goes wrong, and based on my experience it very well might, you will be on your own. There are no guarantees, no accountability, and no customer care to speak of. Shop elsewhere. There are retailers who actually stand behind what they sell and treat their customers with the respect that this level of spending deserves. Neiman Marcus is no longer one of them.

    The Shoe Shoppe - shoerepair - Updated May 2026

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