i've used this repair twice. i thought the work was excellent! Shoes, which were old, looked…read morenew. i will always come here first. new

SCAM SCAM SCAM SCAM SCAM…read more Quite literally the worst experience I've dealt with in a very long time. I was charged $140 for my soles to be replaced. When received the rubber was already fraying. After wearing for about 3-4 hours they already had major signs of damage. I went back and gave them my boots. They told me they would be ready the following week on Tuesday. It is now Friday and they haven't touched them because I need to some reason talk to the owner which the shop refused to give me their number. They've held my boots for two weeks now and refused to give me my boots back so I could take them somewhere else to be fixed properly. For those of you who are sitting there debating on replacing your soles on your boots instead of buying a new pair. Please. Save yourself the trouble and just buy a new pair.

Super friendly and amazing service. I messaged with them online and popped in the next day. They…read morewere able to do the repair of my Thule backpack zipper seam for a very reasonable price while I waited. I'd recommend them for any luggage / shoe / garment repairs with no reservations. Very happy! Thanks, nice lady @ Bill's!

Very poor workmanship with shoe repair. I have had shoes repaired before at other shops and have…read morenever seen results so poor. I echo the other review in which my shoes (two pair) came out damaged and cosmetically undesirable to wear due to scuffing. When I asked for the work to be corrected, he got argumentative and said he would only fix it once and if it wasn't right, I would have to deal with it... Very unprofessional behavior and indicative of the workmanship.

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

These guys are great, fast and helpful. They give you honest opinions on repairs versus just trying…read moreto take your money if your shoes don't need it or beyond repair. Since I have started using them I have been back for everything from repairs, polishing and adding extra belt holes.

I brought in a pair of dress shoes that I had previously had taken care of by another…read moreestablishment. One of the shoes had a blemish that I was worried could not be removed. The staff at Hakky did an amazing job in not only removing it but giving my shoes a shine that I couldn't believe was possible. I'd highly recommend their service and will be back with other pairs!

Another outstanding job by Hector Shoe Repair. I've had this pair of Birks for about 30 years, I…read moregot them at the Birkenstock factory in Germany. This is the 3rd time they've been resoled. I wish I had a before pic but they are better than brand new now. Even with a total refurbishment it was cheaper than a new pair that aren't half as comfortable. He even fixed a small tear where my dog chewed on them when he was a puppy. The only place I'll go for shoe or leather repair.

Hector did a fabulous job rejuvenating my old Bruno Magli sandles, and two pairs of Ferragamo…read morepumps! They look great! I will be bringing more in soon. Hector is the best shoe repair man for a very reasonable price!

I had a great experience at George's Shoe Repair! My son needed his shoes cleaned up for a special…read moreevent and George made them look brand new! George was incredibly kind and helpful, and the price was very fair. I really appreciated his professionalism and attention to detail. This is now my go-to shoe repair place and I highly recommend George's Shoe Repair to anyone looking for quality shoe repair work, great pricing and friendly service!

I appreciated George's honesty about my repair; to not repair it and invest in a new pair of shoes…read more Thank you!

Great price, repair and free shine thrown in too. Had 2 half…read moreheels done as well as regency do of a repair on left shoe who threads had come lose with gaping side open to elements

I'be brought numerous items to this individual and he has always made me very happy. Recently, I…read moretook my beloved basketball shoes to him because the soles were separating. I paid him, I came back in a few days, and they looked wonderful. I've already played an hour of basketball in them and they are still great!

I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

Horrible shop. They repaired an open seam on my handbag. The repair is not straight and is so…read moresloppy. The bag now has holes in it and cannot be repaired. The owner Lee's response, sue him. Buyer beware, this is not a reputable shop.

I had a king sized goose down duvet that needed wet washing (do not dry clean real down, wet…read morewashing should be used). I evaluated several cleaners online and chose Maple. The duvet came back clean, fluffy, and properly dried with no clumping in the fill. Well done and the price was reasonable. I will definitely be back.

As far as the shoe repair they don't do it on premise,they outsource the work to others. So,price…read morethey told me changed 3 times and took more than 10 days to change sole on shoes. But manager/owner was polite,offered me resolutions and after all,quality of repair was high enough.

Very helpful people. Know what they're doing! Terrific service. Great value for the dollar. Thank…read moreyou so much!

I've had two pairs of leather shoes repaired at Sal's now, and would recommend the shop for quick…read moreand honest service. One of the repairs, Sal showed me how he could reglue the sole, but the repair would slowly come unglued over time. I appreciated the honesty and went ahead with the repair, since he estimated it would still be years until the glue failed. This is a real old school shoe repair shop, and I like that you can see the workstation behind the front desk.