After years of being treating plantar fasciitis, I have head so many recommendations for so many…read moreproducts. My PT therapist mentioned Montague & Son The Birkenstock Store located in Herndon and yesterday I finally dropped by. Located close to Lotte Plaza and Fair Oaks Hospital, it's a small store but packed with Birkenstock sandals and other ancillaries . I was met entering by a young lady (Ceres?)who took her time to help me decide which sandals would fit and what colors were available (none of mine were so went with second best). She was very thorough, up to the point where another young lady who was obviously a close friend stopped by and then I had her divided attention to check-out. I have my sandals and tried them as directed for an hour first day and the tried the second day. It hurt in the top of my foot and I had to read the reviews to find out why it was hurting. Would have been nice to have been told that by my associate. Not cheap so pay attention in the store. I overheard another associate going deeper into the physical aspects of the sandals so try and see if you can enter, walk around and listen in to conversations to see which associate seem to be most knowledgeable. Hopefully the sandals will break in shortly and I can experience the benefit.

I just left the store, they have the worst customer service. The products are overpriced. Short…read moredetails: I found the same products online with a big difference of price between $15 to $25 difference. I came with the intention of buying Aetrex soles for my husband. While we were waiting there were two people in front of us using the machine on their own. There was no one from the store helping them. I assumed I could do the same(use the machine). I even asked the people if they were done. When I was asking my husband to take his shoes off a person on my back told me "NO, YOU DO NOT DO THAT" I turned around and told him there was nobody there and the other people were using it. He told me with a hash tone I HAVE TO HELP YOU. I literally thought he was going to tell me to help me understand the results of the machine. The only thing he did was press start and he LEFT. HE LEFT without an explanation or NOTHING. I felt like a person being joked by a selfish guy. NO One in the store said anything. We turned around and left. I took a picture of the people that were at the store and only white people were being helped . I'm sorry but I have to say it, there are stores that are very racist and this is one of them. Customer service is the worst :(

This is a great place if you want some varieties of the more popular branded running or walking…read moreshoes like Hoka, cloud, mizuno etc. Some of your general shoe stores may have those brands, but definitely not the varieties this place carries. The service is very personal here. You get greeted and a sales rep comes to take your feet size on some machine and figure out your shoe size. They also have treadmills here for you to try out the shoes - an interesting touch of try before you buy. The price is worth the service they provide.

Mid-fitting today, a severe storm hit. My sales associate learned there was a small child outside…read morein the dangerous weather and immediately ran into the pouring rain to help them to safety. She came back absolutely DRENCHED but refused my offer to take a break - just continued helping me find the perfect running shoes like nothing happened. Still can't believe what I witnessed today. PR Run & Walk Reston has something special. Really happy with the help to find a good shoe!

Oh yeah! Penny was the best help resolving my fit issue having returned 3-prs back to Birkenstock…read moreand having been misfitted in Alexandria. This store knows Birkenstocks and she set me up with top shelf service! They are your source for everything Birkenstock, resoling, repairs and advice. No pressure sales but expert service. Cannot say enough good things! Don't go anywhere else.

This store is wonderful. First, the staff there is great. I have worked with the same person both…read moretimes that i have visited (blonde hair, nose ring). She has used her knowledge to make excellent suggestions and is supportive, but not pushy--which is something that really sets this store apart. Can't find what you are looking for? They will help you look, check the back, and offer to call their other stores to check stock with a cheerful attitude! Last time I was here, I wasn't sure what I wanted. I probably tried on 15+ pairs of shoes and ended up buying one pair. After trying them on again at home, I decided they weren't for me and was able to return them (30-day return policy). No problem! I purchased another pair when I went to return them. Their prices are on par with the Birkenstock USA and Amazon.com. I think most pairs of Birkenstocks go for $120-$140. Many pairs are on sale (10% off), and they advertise in the Clipper Magazine (check your mail: 10% off purchases under $150, 15% off purchases $150-250, 20% off $250+). All things considered, you will probably break even or save by shopping here. I purchased a pair of Birkenstock Boston clogs and a small item for $128--yes, that includes tax! Right now, these shoes alone retail for $140 on the Birkenstock USA website and Amazon.com--not including tax! Montague & Son also carries a variety of other "comfort wear" shoes (Dansko, Naot, etc.). They do have certain colors and styles on sale for various brands, which can be anywhere from 20-30% off. Note: these are final sale. If you are in the market for Birkenstocks, comfort shoes, or high quality footwear, I highly suggest you stop by: the excellent service, competitive pricing, and ability to return makes Montague & Son more than worth your time!

What a rockin place. You can't find some awesome and unique things at this place. It's well…read moreorganized and things are placed in a way that's easy to find. Staff is nice and helpful. My mom and I just found a bunch of stuff at their sale. A total score everytime!

Most of the inventory is dated and not great quality. You are better off selling online yourself…read more(so easy and you do not give up 60%) or donating to those in need. Be prepared, some of the staff has an attitude problem (for no reason). Good luck.

One of the best DSW I've been to…read more Although I came in to buy the Ugg Tasman slip on shoes they didnt have it my size. A nice sales associate suggested I try on Bearpaw. I heard of them but never owned a pair. I was so loyal to UGG.. However I need some comfy house shoes.. so I caved in. The cashier even add another 20% off my total on top of the sale price. Ill definitely come back to this DSW.

Wow it's been too long since I stopped by to check out the brands . My sketchers i bought At…read moreLeesburg outlets were more expensive than the ones here by over 12.00. Many other brands like Nike for men and women

This store has a wide variety shoes ranging from sneakers to boots to flats, etc. I thought the…read moreprices were slightly high, specifically for the sneakers. Maybe they are exclusive to this store and that's why it is pricey, or they are newer stles. They have an amazing selection though.

Disappointing. When I previously went to this store I was greeted with courtesy and kindness…read more However, this time it was sadly not the case. The woman working at the front was very kind and courteous. In contrast , it seemed like the other employees as well as the manager were trying their best to ignore me. It was if they considered me unimportant although I had plenty of money to spend. I'm seeing this behavior more and more when it comes to people from other countries in their treatment of black customers. I'm not usually one to complain aim of this but rudeness is rudeness and I thought that this should be brought to your attention. What I'm going to do now is "vote with my feet" and no longer go there again. It's truly unfortunate.

Today, my husband and I celebrated our 13th anniversary and after leaving the resort from…read moreAn awesome weekend, we stopped by Nordstrom Rack to pass some time. We browsed the designer glasses, but despite being clearly interested, no one approached us. Meanwhile, two associates assisted a Korean couple and greeted a white woman. Only when my husband gave one of the associates a stern look did she finally approach us, asking curtly if we wanted to see something. No greeting or friendly demeanor. Given the year is 2025, it's disappointing to experience such microaggressions. Nordstrom Rack, consider hiring staff who provide better customer service at this location.

Got my Ruby Woo Matte lipstick and a pair of Air Force 1's for my toddler for a reasonable price…read more They had a decent selection of designer bags but didn't really have clothing for the ample woman. Was happy that the line wait wasn't too long. The cashiers were getting people out quickly and that's always appreciated

GENERAL We called ahead of time to check what pairs they had…read morein stock that we were looking for. We were able to reserve a pair ahead of time, and when we came to the store, we were able to try the pair we were looking for and other pairs as well. The sales associate (Jane) walked us through the Aetrex machine to see our feet size/shape to find the best pair for us as well. SERVICE Jane Lee, the sales associate, was very kind and friendly! She took our call when we called ahead of time and walked us through the Aetrex machine, showed us various pairs of Birkenstocks that aligned with what we were looking for, and taught us the maintenance as well. VALUE The shoes here are comparable to that of online and other stores. We decided to purchase a pair here since we could try it on and look at the colors in person since they vary leather to leather. PARKING Ample parking is available in front of the store that is shared by other stores in the shopping center.

I had never been to this Herndon Store before, nor had I ever bought Birkenstock shoes previously…read more I was helped by Jane and she proved to be wonderful and attentive to my questions. She was one of the most customer friendly/helpful salespersons I can recall and made my experience there great. I would recommend this shop highly and I will definitely be back in the future. John K.

I LOVE this store! The exterior is so inviting. I generally start shopping in the back where there…read moreis clearance section. Then I start walking around other areas. Anthro has so many cute items. I love that their sizing is not limited. They offer a few pieces in plus size. Their hair accessories and jewelry are so cute. Anthro has so many giftable options as well. Their candles smell nice. Their clothing holds up very well. It is great quality. The staff have always been helpful at this location. There is a large store in Alexandria.

The Anthropologie store in Reston, VA is filled with all kinds of giftable items for the holidays…read more Here you'll find the most beautiful and detailed ornaments. With one being a plush little mouse, compete with eyeglasses, and a book in hand, to adorn your Christmas tree. This store only sells items for women and the home. There's shimmering and glistening dresses, tops and skirts, that will make you sparkle at any holiday event. The high price tags are a bit easier to swallow with the current 40% off all clearence items. Otherwise be prepared to spend a pretty penny on the prettiest gift, that will come packaged ready to give. The sales associates are ready to assist. They gave a bottle of water to shoppers to help quench thirst. This Anthropologie is set among a variety of high end stores, in Reston Town Center.

Knowledgeable salesman with a great understanding of the product design and the customer needs and…read morewants. Excellent customer experience and service

Yesenna was really helpful! Coming from someone who likes to ask a lot of questions she answered…read moreall insightfully and helped me make the right purchase. Looking forward to trying out my new ASICS!