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    Allen Edmonds

    4.7 (15 reviews)
    PriceyShoe Stores

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    Review Highlights - Allen Edmonds

    Anup, the store manager, at this Allen Edmonds provides not just first class service, but world class service.

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    Montague & Son The Birkenstock Store

    Montague & Son The Birkenstock Store

    (34 reviews)

    $$$

    After years of being treating plantar fasciitis, I have head so many recommendations for so many…read moreproducts. My PT therapist mentioned Montague & Son The Birkenstock Store located in Herndon and yesterday I finally dropped by. Located close to Lotte Plaza and Fair Oaks Hospital, it's a small store but packed with Birkenstock sandals and other ancillaries . I was met entering by a young lady (Ceres?)who took her time to help me decide which sandals would fit and what colors were available (none of mine were so went with second best). She was very thorough, up to the point where another young lady who was obviously a close friend stopped by and then I had her divided attention to check-out. I have my sandals and tried them as directed for an hour first day and the tried the second day. It hurt in the top of my foot and I had to read the reviews to find out why it was hurting. Would have been nice to have been told that by my associate. Not cheap so pay attention in the store. I overheard another associate going deeper into the physical aspects of the sandals so try and see if you can enter, walk around and listen in to conversations to see which associate seem to be most knowledgeable. Hopefully the sandals will break in shortly and I can experience the benefit.

    I just left the store, they have the worst customer service. The products are overpriced. Short…read moredetails: I found the same products online with a big difference of price between $15 to $25 difference. I came with the intention of buying Aetrex soles for my husband. While we were waiting there were two people in front of us using the machine on their own. There was no one from the store helping them. I assumed I could do the same(use the machine). I even asked the people if they were done. When I was asking my husband to take his shoes off a person on my back told me "NO, YOU DO NOT DO THAT" I turned around and told him there was nobody there and the other people were using it. He told me with a hash tone I HAVE TO HELP YOU. I literally thought he was going to tell me to help me understand the results of the machine. The only thing he did was press start and he LEFT. HE LEFT without an explanation or NOTHING. I felt like a person being joked by a selfish guy. NO One in the store said anything. We turned around and left. I took a picture of the people that were at the store and only white people were being helped . I'm sorry but I have to say it, there are stores that are very racist and this is one of them. Customer service is the worst :(

    Montague & Son

    Montague & Son

    (9 reviews)

    $$$

    Oh yeah! Penny was the best help resolving my fit issue having returned 3-prs back to Birkenstock…read moreand having been misfitted in Alexandria. This store knows Birkenstocks and she set me up with top shelf service! They are your source for everything Birkenstock, resoling, repairs and advice. No pressure sales but expert service. Cannot say enough good things! Don't go anywhere else.

    This store is wonderful. First, the staff there is great. I have worked with the same person both…read moretimes that i have visited (blonde hair, nose ring). She has used her knowledge to make excellent suggestions and is supportive, but not pushy--which is something that really sets this store apart. Can't find what you are looking for? They will help you look, check the back, and offer to call their other stores to check stock with a cheerful attitude! Last time I was here, I wasn't sure what I wanted. I probably tried on 15+ pairs of shoes and ended up buying one pair. After trying them on again at home, I decided they weren't for me and was able to return them (30-day return policy). No problem! I purchased another pair when I went to return them. Their prices are on par with the Birkenstock USA and Amazon.com. I think most pairs of Birkenstocks go for $120-$140. Many pairs are on sale (10% off), and they advertise in the Clipper Magazine (check your mail: 10% off purchases under $150, 15% off purchases $150-250, 20% off $250+). All things considered, you will probably break even or save by shopping here. I purchased a pair of Birkenstock Boston clogs and a small item for $128--yes, that includes tax! Right now, these shoes alone retail for $140 on the Birkenstock USA website and Amazon.com--not including tax! Montague & Son also carries a variety of other "comfort wear" shoes (Dansko, Naot, etc.). They do have certain colors and styles on sale for various brands, which can be anywhere from 20-30% off. Note: these are final sale. If you are in the market for Birkenstocks, comfort shoes, or high quality footwear, I highly suggest you stop by: the excellent service, competitive pricing, and ability to return makes Montague & Son more than worth your time!

    Allen Edmonds - shoes - Updated May 2026

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