12.7.24 Similar to my review for the Discount Designer Outlet located at Potomac Mills, I had high hopes for more high-end luxury brands. I don't generally shop at Bloomingdale's but that would be my assumption. Sadly, I didn't find the inventory for the women's apparel to be my style. I was surprised to see labels for junior apparel (Steve Madden and Derek Heart) that you would find at Ross or TJ Maxx. They did have designer sunnies and limited shoe wear. I had high expectations of fun window shopping, but left feeling disappointed. I made a special trip for nothing as I wanted to check out this store. read more

See all

Great finds for a good price! Very well stocked with high end stuff! Good customer service!

1/15/22 Not to bad from what I saw. A nice grey vest and sweater all in one caught my wife's eye. After looking at it, I wish I had taken a photo of it, because I am likely wanting to buy it two weeks from now....if it is still there. The last thing I saw before leaving the store is a Richie Rich t-shirt. A cartoon a had forgotten about. A movie Macaulay Macaulay Culkin Culkin made. Yes, you read that right. This is the spelling of his name from the internet. The t-shirt give off the impression that this Richie Rich is not a nice one. In fact, you would do well to stay away from him. Nevertheless, this shirt stayed with me for short while. In only pops back into my mind after writing about this shirt at Bloomingdale's. Speaking of Bloomingdale's, I do not see many of these stores. I was under the impression it faded out like Big Boy Restaurants. Yet, both places are still around. Cool. While walking into the store, the black and white checked path and me think about walking down a catwalk. The music play helped set the mood too, but I forgot the name of the song playing at the time. So let's just go with Fine Young Cannibals's song She Drives Me Crazy. This establishment takes up a lot of space. This establishment was nicely designed and stocked. Many of the clothing did not have came in voluptuous sizes. I liked this alot. I will be sure to check this place out at a later date. read more

Bad management and service . They are not helpful and nice at all. It's a waste of your time going there.

I love running through this outlet to see what goodies they have at a bargain. I always manage to pick up a couple of useful items to wear for work or for when I am out and about. You have to browse and try things on to find a happy fit. It's tight quarters and random displays of merchandise throughout. Sometimes I forget it's Bloomingdale's and not TJ Max. Lol. The staff is always so nice and efficient in running customers through the check out. Another great incentive is that the Loyalist card works here too. read more

This review is solely for their shoes! When every other store fails in Potomac Mills, Bloomie's Outlet has always been a success! While they have a racks and racks of designer brands in women/men/contemporary wear/handbags (and, I'm sure with a little bit of patience, you can score some sweet deals, especially on their extra sale/clearance days), I am all about their footwear :P I usually go in there with a specific brand in mind, and I believe the percentage is about a 99% where I always leave with an awesomely-priced pair(s) of limited edition/sold out Chuck sneakers (they're even cheaper than the actual Converse outlet stores)! Today was especially awesome because Francis, one of the awesome and terrific cashiers up at the front, noticed that the pair of shoes' sizes didn't match (the size tags were off; a slight defect) - he actually hunted down another pair for me that were perfect. Now, THAT'S what you call excellent customer service! :D +ltd Chucks +ask for Francis - he's the best! read more

Bloomingdale's Outlet - Outlet Stores Near Me - Woodbridge, Virginia

Very bad service store manager with attitude I never expected kind of service in remarks store chain. read more

My mother received two items from the Potomac Mills Bloomingdale's for Christmas as a present from a family member. I took the receipt and the items with the original tags and this manager name Eurika with an attitude says to me that it was passed 90 days. Not even trying to see if she can give some acceptable customer service, bluntly said "No I can't do anything for you". The family member purchased the items October 26th, 2023, 90 days would be January 26th, 2024. That store is not cheap even by being in the Outlet Mall. They just don't care about the customers there. So, think twice before you buy anything from there. A lot of people started purchasing Christmas gifts in October, since you were able to find good prices. The way the economy is right now everything over priced and to have this type of category stores with really high prices to refuse a return with receipt and tags is really uncalled for. On the internet Bloomingdale's posted that returns are good for 365 days and this was posted October 2023. So, false advertising to steal your money. I just hope that someone higher can get in touch with me regarding this return soon. Very upset with Bloomingdale's, horrendous customer service. read more

I love the sales, deals and random "steals" that I've found at this location. Customer service has never been an area of concern. When at the Mills, the Bloomingdale's Outlet is always a stop on my trip. read more

Bloomingdale's Outlet - Store front - Outlet Stores Near Me - Woodbridge, Virginia

I love to shop! What woman doesn't! And if I can get my favorite designers at a discount, I'm not gonna shy away from it!! Although I would prefer a larger children's clothing section, the deals are great and the Misses dept is great! I found super Christmas gifts, and every day deals, significantly less expensive than the main store. Bonus? They do military discounts and you can combine them with other discounts!!! BRAVO! Customer service was super, I had a great girl helping me with dresses and I got the perfect dress, she had no problem suggesting styles, exchanging sizes, ect! I'll hit it up anytime I'm in the area... read more

The worst customer services experience of my life!!! A girlfriend and I spotted a pair of Dolce Vita ankle boots on display at the entrance with the sticker price of $78. We go to the shoe aisle and its marked $148 or $128. My friend, being the sweet and honest person, asked the sales lady about the price difference and she said it was a mistake. She ripped the sticker off and threw it in the trash and told us that she would honor the price but only for the black pairs and not the browns. WTF? Why does color matter??? We argued back and forth with the Manager who was equally as pig-headed and she told us that we could call corporate and that their number is 1800-customer-service. Another WTF? I've never seen a number with that many digits before. Anyways, needless to say- they have a nice selection of clothes and everything seems really organized but just know what you will not be entitled to any customer service whatsoever. read more

Have shopped here for more than 20 years. Today the sales associate treated my wife like a second class citizen ... much less as a loyal customer. Either it was outright racism or naive customer service. Bloomingdales is too much of a high class retail store not to instill high-level customer service training in your employees so I have to go with racism. Never will spend another dollars at Bloomingdales! Shame on you Cedric ... you've always been customer focused in the past. Loyality to your racist sales associate is beneath you. Suggest your entire store go back for customer service training. Yes, it's an outlet mall but there is no excuse for this behavior. read more

My favorite store in this entire mall!!!! Who doesn't love Bloomingdales?!!!! The customer service even in the Outlet store is always excellent. This outlet store has all of the great deals!!!!! This is a store that has a name that you CAN trust!!!! Bloomingdales is known for their customer service & clothing & shoe selection and the Outlet version of the store will NOT disappoint!!!! The staff are more than friendly, more than attentive and if you need assistance they are ALWAYS there to assist you. In my most recent trip, I need assistance in shoes. The staff was extremely helpful and I purchased 3 pairs of shoes that I feel I needed (I am sure I didn't need.....but what the hey)!!!!! Lol!!! If you are an avid shopper at Bloomingdales, you will find that this Outlet version of the store will NOT disappoint. If you are not an avid shopper here, you will definitely enjoy the experience & will definitely return. Happy Shopping!!!!!! read more

I have never seen an outlet for this store, so imagine my excitement when I stumbled across it! I don't see myself paying $11,000 for the discounted Katy Perry looking dress I saw while there. If you're into that type of clothing and price is not an option, this is your place. However, what I loved is they had clothing that wasn't over the top that required a line of credit to purchase. The store is neatly organized and the clothing is really good quality, same as the store. It's worth a visit even if it's to try on the Katy Perry type dress. Lol read more

For some reason, Bloomingdale's has a cult following of dedicated women who swear that this dept store is the greatest place to shop. Apparently, all of their stuff is cool and hip and they sell items that other department stores don't like to carry. Maybe I'm not seeing eye to eye b/c I'm a guy but I can give a laundry list of reasons why a person shouldn't shop at Bloomingdale's. The primary gripe I have about Bloomingdale's is that it's expensive. Despite all their coupons and rewards and what not, the discounts hardly ever go down 40-50% for popular and top designer items. That is hardly the case at other dept stores like Neiman, Saks, and Barneys, which in my opinion sells much much better products at cheaper prices if you buy them at the right time of the year. For some reason, if Bloomingdale's sells the identical item at their store, they are able to attach a premium to it (premium defined as not giving as much of a discount) for whatever reasons whether that is the interior design of the store, friendly staff or what not. To a very rational thinker like myself, there is absolutely no reason why I should buy anything here. To give an example, a Hugo Boss suit was discounted at 20% off their outlet prices. This would come out to be around....~$500 for a suit. That same suit is sold at a saks or neiman outlet on discount for ~$125 less (and they have more selections) That being said, the bloomingdale's outlet carries the same negatives that I find in their retail store but have fewer selections, worse decor, and a broken air conditioning system. This was the only store in the entire mall area where I felt I needed to get out of the store quickly b/c it was too hot. Why anyone would want to shop here is beyond me. read more

A really well-maintained outlet store - merchandise isn't picked over and damaged like you'll find at other outlet stores. Everything is very neatly organized and easy to locate. Sales associates are friendly and helpful. read more

Horrible incompetent customer service. The cashier, though polite, could not figure out how to apply the total purchase 20% & then apply a $20 email award voucher. Big signs all over the store 20% Friends & Family Sale. He asked the manager Stacy for help. She would not take 2 steps over to help him figure out how to assist me as a loyal Bloomingdales & Macy's customer. She was too busy trying to put away returned items. She rudely said to me " it's a coupon friends & family do you can't use two" I replied "the signs all over the store do not say a coupon is needed + it is an $20 award voucher, not a coupon." The cashier tried again & told Stscy he did not get an error message. Stscy said well I don't know it's probably taking it as 2 coupons" I faked is she could manually apply my $20 award. She replied "No" - do I walked out without buying anything. Found the exact same items at Norstrom Rsck & Neiman Marcus Last Call - much lower prices & Superior Customer Service But I realize the manager was young & inexperienced - & I was at an outlet in Woodbridge VA after all. Stacy in just rude & incompetent. Most likely with limited education & training . Macy*s Corp should be ashamed that such a poorly run store under their corporate star managed by the incompetent rude Stacy. To fire her would be the best soliton read more

they have a great assortment of winter clothes and so neatly organized! this is actually an outlet version of their store. a year ago i used to make fun of the puffy down coat jackets sold at uniqlo. who knew a year later i'd be scrambling to find one. o__o. i had trouble finding my size at many locations but bloomy's carries a wide selection for petities! super clean, neat, organized and friendly staff. a great place to find the perfect coat!! plus at a price comparable to the tjmaxx's and marshall's of the world. read more

First of all, I love Bloomingdale's and think they have high-quality products and excellent customer service. My experience at this outlet, however, was a disgrace to the Bloomingdale's brand name. I was delighted when I discovered that this outlet store existed and eagerly purchased two pairs of designer shoes at remarkable prices -- with an additional 30% on top of the outlet price. The first pair have worked out fabulously and I tipped off many of my friends and coworkers about the wide selection and amazing deals. The second pair, unfortunately, were a nightmare and literally cut into my feet. They were unbearable, but I bandaged up my feet a few days later and tried them again thinking that I may just need to break them in. Alas, I was unsuccessful and I decided that I needed to purchase a different style. This is where my experience with Bloomingdale's Outlet goes south... I poked around the Internet to try to find the store's policy on accepting returns on worn/defective merchandise and read comment after comment about how Bloomingdale's has incredible customer service and I was hopeful that the store would allow me to find a pair that did not cause physical injury. I called the store and spoke with a representative who first told me that their policy is to not accept returns for worn items. I completely understood, but followed with a brief explanation of what had happened. The gentleman immediately told me that he was so sorry to hear that the shoes had injured me and that, under these circumstances, an exception would be made and my return would be accepted. Elated by this news, I drove the 30 miles to the outlet with the shoes tucked nicely in the original box and receipt in hand. When I spoke with the representative at the register, she told me she would need to call up a manager. I said it was no problem and patiently waited the 10 minutes it took with the manager to appear. The manager promptly told me that the store does not accept worn items for return. I stated that I understood that this was the policy, but that I had called and spoken to a representative on the phone only an hour earlier who had told me that they would be accepted because of the circumstances. The manager told me that her employees would know this is not accurate. I tried repeatedly to explain the circumstances and attempted to convey to her that I would not have driven 30 miles without calling first. I also explained that I would accept a store credit to purchase a different (and less deadly) pair of shoes. She rudely refused and walked away from the counter. She was incredibly rude and disrespectful -- something that I have never experienced shopping at regular Bloomies. If I had not been told that an exception would be made, I would have accepted the policy and accepted the financial loss. I was incredibly frustrated that I had wasted my time and gas only to be treated in this manner when I arrived at the store. Needless to say, I did not purchase anything on my visit and will stick to the great sales at the REAL Bloomingdale's -- the one where the customer service is spectacular. read more

Found a few wonderful pieces of clothing at a great price! You have to search, but when you find that perfect top at an amazing price it is all worth the time ! read more