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    Lane Bryant

    3.4 (13 reviews)

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    Be prepared to have all the workers there follow you around to try and sell you stuff. As soon as I walk in, I get greeted by every single sales associate which is fine, however, EVERY.SINGLE.ONE. will ask how they can help at different times while I'm shopping. I understand what good customer service looks like and this is not it. Not only are they making me super uncomfortable with asking me every 2 minutes if I'm ok or wanting to shove down my throat all their sales but they're actually really annoying me. Let your customers shop in peace. Informing us one time to let you know if we need assistance is perfectly ok. Also, I can read all the sale signs in the store. 10 times of that same question/statement, in one shopping trip, is overkill. I want to make it clear that this does not happen at every Lane Bryant. When I shop at the one in Fair Lakes, I don't get nearly the amount of anxiety as I get at this one. I really debated about give this store one star but since it's always clean and organized, I will give them 2. This particular Lane Bryant is located in a strip mall and has plenty of parking. They also have deals regularly and if you sign up for their mailing list, they send coupons quite often. I doubt I will be back to this specific location. I rather make the drive to Fair Lakes where I won't feel like I'm getting harassed all around the store.

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    9 months ago

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    2 years ago

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    4 years ago

    I like this store. Selection from Lane Bryant not what it used to be, but this store is great for its layout and staff.

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    7 years ago

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    8 years ago

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    6 years ago

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    12 years ago

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    15 years ago

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    9 years ago

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    14 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    Kohl's - Large cosmetics department.

    Kohl's

    3.3(33 reviews)
    0.3 mi
    $$

    I am writing this here because the customer service phone line supervisor told me there was no…read moreother recourse to report my concern. I have his name and ID number. I am very disappointed with Kohl's and its policies. One of the items I ordered was not available for shipping so I needed to pick it up from the store. This was an inconvenience itself since the whole point of me ordering online was so that I would NOT have to deal with parking, driving, etc. to the store. I paid for the total and earned $15 in Kohl's Cash. As a paying customer, I was under the impression that I PAID for my item. I was unable to pick it up and assumed that since I PAID for the item, it would be held. When I went to use my Kohl's Cash, I was informed that it was revoked because I did not pick up MY item that I PAID for. The item was then reshelved at the store and I was told that it would be taken off my bill. I wanted the item. I paid for the item. I purchased it as a gift for my sister. I did not receive a courtesy call that it would be forfeit. I don't understand why this would happen. How is this a good business policy? The customer has already paid for the item. It has become a profit. Why in the world would any company choose to refund the customer for an item that he/she clearly wanted that was bought and paid for? Plus, the customer service I spoke to on the phone was very unhelpful. They tried to be courteous by English was definitely not their native language. I had to call repeatedly until a supervisor told me there was nothing that could be done. Even though I had gone to the storefront to RE-purchase the item. This is the first instance in which I was highly disappointed in Kohl's customer service and policy...And I have been shopping there for years! I am tempted to just return ALL the items I purchased and not shop there again! What in the world is going on, Kohl's?

    I can always find the best quality, best fit and most reasonable prices at Kohl's. They ate the…read morebest. They are, by far, the best and easiest employee's to work with.

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    Kohl's
    Kohl's
    Kohl's

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    White House Black Market

    White House Black Market

    4.0(7 reviews)
    4.5 mi
    $$$

    I purchased a holiday dress online for pickup in your store close to me. I went today and didn't…read moreknow what your store clerk needed in order to bring me my purchase. She said something; I didn't hear her, and she rudely said "name". She brought out the item, asked if I wanted to try on, to which I replied "yes". The dress was in a size small. When I came out to the front of the store to ask her opinion, she confirmed the dress was too large on top. She did go to the rack and pulled out a medium, and when I said I had tried on the small, she said "we don't have any extra small". No offer to get from another store, which is fine, I stated I would look around. I didn't find anything for a party to my liking, and let her know I'd like to return the item. She replied that it "would be easier just to cancel the order". I asked if I would receive anything in store to confirm that, and she said "no, I don't have paperwork here and you'll see a credit". I was a little uneasy to leave without proof of a transaction, so I stayed to check my email and did in fact receive a cancellation notice. I left her know, she acknowledged with no further conversation. This woman was tall and skinny with reddish blonde hair with a British or some other sort of accent. I believe I have encountered her before at the store. Not a great look for a company shutting down stores. The best store was at Fairfax Corner, which you closed.

    Ooooo…read more.. I love this place! Their clothes are so pretty and most of their materials are very nice. Can we please discuss their decorations for a second! Ugh... Love at first site!!!! I want this store to be my closet! I was their fitting rooms to be my get away place to just relax and feel fab! The staff were very nice and welcomed me as soon as I walked in. If you're looking for cheap then this is NOT the store for you. They are very pricey but again you're paying for good quality! I'm giving them 4 stars because I didn't find anything today ;)

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    White House Black Market
    White House Black Market
    White House Black Market

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    TJ Maxx - The necklace in question

    TJ Maxx

    3.6(25 reviews)
    4.4 mi
    $$

    I come to this TJ maxx probably 1-2 times a month and it's amazing every time. The clothes are…read moresuper organized, the floors are clean, and the employees are extremely nice!

    Bro I'm so sorry but I need to change my review. I've noticed a change in this particular tj maxx…read morelocation. I'll break it down. Some of you may agree or disagree but again this is based on what I've seen and experienced ! 1. Taking advantage of non-English speakers Im not the only one who sees this in many employees. I've noticed these two employees are INCREDIBLY pushy on non-English speaking people/people who have a limited vocabulary. They will not stop pestering them until they give in. It irritates me in a way since I'm myself am Hispanic/Latino. 2. The line can take forever I found a super cute dress today I loved. All of the employees were signing up people for the credit card and I feel like there should be two or one registers or even a credit card sign up desk because you have alot of people in line waiting and these sign ups take so long. The people in front and behind me were very irritated cause 10 minutes have passed by and we haven't moved a bit.. I had to put the dress back cause I just didn't feel like the wait was worth it. 3. A change in staff attitude I noticed (not all) but many of the employees here are very rude and condescending. Such as attitude and rolling of the eyes at customers (they haven't done anything to provoked them like being mean first or messy) which throws me off That's all honestly I come to this place VERY often almost everyday lol so I can definitely see a change and the pace of the store is becoming slower and slower.

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    TJ Maxx - Tag still in tact.

    Tag still in tact.

    TJ Maxx
    TJ Maxx - Could organize this section a bit more

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    Could organize this section a bit more

    Lane Bryant - accessories - Updated May 2026

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